Discussion guide
Target customer:
- Age: 18-24 (people in ISB)
- Gender: Male and Female
The main parts need to be clarified:
- Factors influencing the purchase of the lemon-flavored Pepsi product.
- Current student perception of brand.
- Student's buying and using habits.
Target:
- Gathered comments on new products, as well as expectations, have been met with not yet
met.
- Collect customer tastes and opinions for the Lemon-flavored Pepsi product analyzes the
strengths and weaknesses of this product.
- Have a plan for a marketing strategy to expand Target customers, as well as focus on the goal
of creating an image of "Environmentally friendly" in society.
- Find out about Target's favorite flavors, as the premise for the following products, and will
be easier to target with customers.
Questionnaire
General questions (warm up) - Name
- Age
- Daily habits
- How health-conscious do you consider
yourself to be?
- Besides water, what types of drink do you
usually consume?
- Have you ever consumed soft drink?
- How much price that you are willing to
spend for soft drink?
Questions about the habit of buying and using - Consumption rate: demand for types of
soft drink water for customers: coffee, soft drink,
energy drink, mineral water, …
- How often do you consume soft drink?
- When choosing a soft drink, what is the
most thing that influences your decision?
- Are you concerned about the levels of
sugar in soft drinks?
- Are you concerned about the use of
artificial flavorings and sweeteners in
soft drinks?
- If you have to consume a soft drink, what
brands of soft drink do you choose?
- Does the product's can/bottle design
affect your buying decision?
Target customers current perception about the - Have you ever used Pepsi products?
product - When and where do you usually use Pepsi
products?
- Have you ever used a lemon-flavored
Pepsi product?
- Did you see Rap Viet?
- As the main sponsor, Lemon-flavored
Pepsi was mentioned a lot in the
program, which affected the decision to
try it?
- Has a lemon-flavored Pepsi met the
taste/ingredients you'd expect?
- Evaluate your satisfaction of Lemon-
flavored Pepsi (1 to 5)
- Compared to the old and new flavor
Pepsi products (lemon-flavored Pepsi),
which flavor do you prefer?
- There is a perception that the taste of
Pepsi and Coke is the same, so why do
people still choose Pepsi over Coca and
vice versa?
- In your opinion, the direction of Pepsi
when hitting hard on the factor "Healthy
drink" is really effective when launching
this new product.
- What do you think Lemon-flavor Pepsi
needs to improve in the nearly future?