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ASEAN Pharmacy Practices Overview

The document discusses pharmacy practice settings in several ASEAN countries. It provides details on the core pharmacy settings in each country, which generally include hospital pharmacy, community pharmacy, and industrial pharmacy. For the Philippines specifically, it notes the legal requirements to practice pharmacy and lists the core settings as community pharmacy, hospital pharmacy, retail pharmacy, regulatory pharmacy, compounding pharmacy, and industrial pharmacy. It then discusses ways community pharmacies in the Philippines could adopt measures to improve social distancing and maintain patient and staff safety during the COVID-19 pandemic.
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0% found this document useful (0 votes)
365 views11 pages

ASEAN Pharmacy Practices Overview

The document discusses pharmacy practice settings in several ASEAN countries. It provides details on the core pharmacy settings in each country, which generally include hospital pharmacy, community pharmacy, and industrial pharmacy. For the Philippines specifically, it notes the legal requirements to practice pharmacy and lists the core settings as community pharmacy, hospital pharmacy, retail pharmacy, regulatory pharmacy, compounding pharmacy, and industrial pharmacy. It then discusses ways community pharmacies in the Philippines could adopt measures to improve social distancing and maintain patient and staff safety during the COVID-19 pandemic.
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Name: Angel Rose G.

Geralde
School: Medina College

 Research on the different pharmacy setting of other ASEAN countries.

 Malaysia
Pharmacy Practice in Malaysia
Pharmacy service in Malaysia came into existence in 1951 with the enactment of
three main legislation governing its profession: the Registration of Pharmacist Act
1951, Poison Act 1952, and Dangerous Drug Act 1952. The establishment of the basic
structure of pharmacy service within the public healthcare system in Malaysia can be
explained in part by the history of the country. During the British colonization,
pharmacy service in Malaysia was restricted primarily to the procurement, storage,
and distribution of drugs from the United Kingdom through the Crown Agents.
Following independence, pharmaceutical service in Malaysia has grown from
simply supplying the nation’s pharmaceuticals to regulating and ensuring the quality,
safety, and efficacy of pharmaceutical products. The establishment of a Drug Control
Authority (DCA) and its executive arm, National Pharmaceutical Control Bureau
(NPCB), under the Control of Drugs and Cosmetics Regulations 1984 gave rise to a
more systematic pharmaceutical regulatory system in Malaysia.
In the 1990s, further expansion of pharmacy service was hampered by the
shortage of pharmacists in the public workforce. Hence, in order to raise the number
of pharmacists in the country to the World Health Organization’s recommended
pharmacist-to-general population ratio of 1:2000 by the year 2020, governments have
taken measures to increase the number of local academic institutions offering
undergraduate pharmacy courses. In addition, the Ministry of Health and Pharmacy
Board amended the pharmacist registration process in 2005 to require a period of 4
years (which was then shortened to 2 years in 2011) of mandatory government service
in order to retain sufficient manpower in the public sector. The increase in the number
of pharmacists in the public sector had allowed the establishment and expansion of
clinical pharmacy service within the MoH.
The private sector is an important component in Malaysia’s healthcare system as
a health service provider, through private hospitals and clinics, laboratories, and
community pharmacies. There were 10,762 registered private doctors throughout the
country in the year [Link], treatment, and medicine costs are charged
separately in private hospitals and clinics. There are approximately 1700 community
pharmacies in the whole country.10 Patients pay only the medication costs when they
visit to a community pharmacy; pharmacist consultation and dispensing services are
free of charge. Dispensing separation is not practiced in Malaysia, whereby private
doctors are allowed to dispense their medications.
Core Pharmacy Settings
 Hospital Pharmacy
 Industrial Pharmacy
 Community Pharmacy
 Manufacturing Pharmacy
 Ambulatory Pharmacy

 Indonesia
Pharmacy Practice in Indonesia
Since 1975, there has been a shift in the practice of pharmacy, initially being
product-oriented, to patient care. Changes in health care and pharmacy practice
provided good opportunities for pharmacists to indicate their function and show their
important role in the health sector. The mission of the pharmacy profession must
address the needs of society and individual patients. At one time, the acts of deciding
on drug therapy and implementing it were relatively simple, safe, and inexpensive.
The physician prescribed and the pharmacist dispensed. However, there is substantial
evidence to show that the traditional method of prescribing and dispensing medication
is no longer appropriate to ensure safety, effectiveness, and adherence to drug
therapy. Public health interventions, pharmaceutical care, rational drug use, and
effective management of pharmaceuticals are key components of a health care system
that is accessible, sustainable, affordable, and fair, to ensure efficacy, safety, and
quality of treatment.
Pharmacists in Indonesia have begun to engage in health promotion and public
health practice. One program in which pharmacists in hospitals participate is the
Hospital Community Health Education program (PKMRS/Penyuluhan Kesehatan
Masyarakat Rumah Sakit). This activity is an extension activity, or the provision of
information about the health of the community hospital (patient, family, and hospital
staff). Pharmacist Dr Sardjito Yogyakarta periodically participates in activities of the
PKMRS.
In addition to the PKMRS, pharmacists and students run community health
promotions through drug information centers in their respective institutions. Activities
undertaken may include health promotion, through Web sites, leaflets, etc., and
through outreach to the community. There is also a pharmacist (lecturer) who wrote a
book aimed at warning the public about the dangers of alcohol, how to choose a drug,
and a variety of tips on healthy living.
Core Pharmacy Settings
 Hospital Pharmacy
 Industrial Pharmacy
 Community Pharmacy

 Thailand
 Hospital Pharmacy Practice
Before 1990, hospital pharmacy practice in Thailand was mainly responsible for
drug procurement, distribution, and dispensing of pharmaceutical products to hospital
inpatients and outpatients. The concept of clinical pharmacy and pharmaceutical care
were introduced to Thai hospital pharmacists in the early 1990s. Hospital pharmacy
practice has subsequently shifted the focus of their service from the product to patient
care in response to the PCT vision that “The philosophy of pharmaceutical care is the
ultimate goal of professional achievement.”
At present, Thai hospital pharmacy services are generally classified into four
categories: outpatient pharmacy service, inpatient pharmacy service, drug information
service, and other services (e.g., sterile products and chemotherapy, therapeutic drug
monitoring, and quality management), depending on the hospital size and resources.
Prior to 1990, the main services for outpatients and inpatient units were drug
dispensing and distribution. After the concept of pharmaceutical care was adopted, the
services for inpatient care focus more on clinical pharmacy activities such as ward-
rounding, medication reconciliation, and various types of drug therapy monitoring.
With the limited human and financial resources, daily dose distribution system is the
most common hospital drug distribution system in Thailand. Pharmaceutical care
services for special populations or specialties (e.g., cardiovascular diseases, cancer,
other chronic diseases) have also become more prevalent in hospital pharmacy
practice.
 Community Pharmacy Practice
The major role of community pharmacists is to provide direct patient care for
people in the community. One of the most common activities is to supply over-the-
counter (OTC) drugs (household remedies and ready-packed drugs) to the patient. In
addition to the provision of OTC drugs for self-medication, community pharmacists
also perform triage and dispense nonprescription medicines for the treatment of minor
ailments.
Community pharmacy provides dispensing service for prescription medicines.
However, only small fraction of prescriptions is filled at a community pharmacy. This
is because drug prescribing and dispensing services are not formally separated in
Thailand. As a result,physicians in private clinics can both prescribe and dispense
medicines. Every hospital also has a pharmacy department to dispense medicines to
their outpatients. In some occasional circumstances when prescriptions are to be
dispensed in a community pharmacy, there is no dispensing fee. All prescriptions of
controlled substances and narcotic drugs need to be kept on file and the report of
purchasing and selling must be submitted to the FDA.

 Philippines
Pharmacy Practice in Philippines
No person shall engage in the practice of pharmacy in the Philippines unless he is
at least twenty-one years of age, has satisfactorily passed the corresponding
examination given by the Board of Pharmacy, and is a holder of a valid certificate of
registration duly issued to him by said Board.
Core Pharmacy Settings
 Community Pharmacy
 Hospital Pharmacy
 Retail Pharmacy
 Regulatory Pharmacy
 Compounding Pharmacy
 Industrial Pharmacy
 Singapore
Core Pharmacy Settings
 Hospital Pharmacy
 Ambulatory Pharmacy
 Community Pharmacy

 Brunei
Core Pharmacy Settings
 Community Pharmacy
 Hospital Clinical Pharmacy

 Vietnam
Core Pharmacy Settings
 Community Pharmacy
 Hospital Pharmacy

 Laos
Core Pharmacy Settings
 Community Pharmacy
 Hospital Pharmacy

 Cambodia
Core Pharmacy Settings
 Community Pharmacy
 Hospital Pharmacy
 Industrial Pharmacy

 Myanmar
Core Pharmacy Settings
 Clinical Research
 Quality Control
 Drug Discovery and Development
 Regulatory process
 Dispensing Drug and Production
 How can the community pharmacy here in the Philippines adopt and improve?
Include pictures and captions.

With a considerable surge in demand for pharmaceuticals and a shift in public


behavior, such as panic buying over-the-counter pills in response to the lockdown,
pharmacy staff are under a lot of strain.
However, as the pandemic spreads, community pharmacies are fast altering their
front-line services to meet unprecedented demand. To maintain patient and staff
safety, pharmacists can improve and adopt guidance and best practice in response to
the rapidly evolving pandemic:

1. Social Distancing
To limit the spread of COVID-19 infection, current official guidance
recommends that everyone stay six meters apart. Pharmacy teams must determine
how they will create measures to ensure that this is enforced for both patients and
colleagues. The advise also emphasizes the importance of high-risk individuals
adopting particularly strict social distancing behavior (i.e. those aged 70 years or over,
regardless of medical conditions, or those aged under 70 years with an underlying
health condition, such as heart disease or diabetes).
2. Maintaining Safe Staffing
It is important to have a contingency plan if the regular pharmacist is unable to
work. Essentially, this means that if a pharmacist falls ill and has to leave the
pharmacy, medicines that have been dispensed and checked by the pharmacist can be
provided to the patient; however, the regulator says that the pharmacy team is
expected to have access to a remote pharmacist who could be contacted by phone or
video.
If your regular staff are unable to work, it may be appropriate to train staff who
work in a different section of the pharmacy to assist in the dispensing of medicines.
Alternatively, it may be appropriate to contact former employees to see if they would
be willing to work in the pharmacy; however, this should be carefully considered as
some employees who have left work may be at a higher risk of COVID-19 if they left
because they are retired or owing to ill-health.

3. Communicating With Patients


As pharmacies are likely to be one of the only places on the high street that are
still open, patients will continue to require and seek their services, but consideration
should be given to how the pharmacy is presented to the public during this period. For
example, the retail function of the pharmacy may have to take a step back, with the
focus switched to the dispensing of medicines and information.
Store warnings
As a first step, the primary functions of the pharmacy should be shared with the
public, for example dispensing medicines and medicine delivery. Placing posters,
banners or signs on display in a prominent position is essential in alerting patients
about the services the pharmacy can provide at this time. Some pharmacies have
found that placing a sign on the door for patients and customers to read before they
enter is a suitable way to ensure only those who need to enter the store do so, or may
simply set out the limits to the number of people entering at one time

4. Keeping your team safe


Pharmacy staff will be required to go above and beyond their role in the coming
weeks and months. It is important to consider how you can ensure they continue to be
fit to work and are able to fulfil the requirements of their role.
Some staff members will be concerned that their patient-facing role puts them at a
higher risk of contracting COVID-19. It is important to be honest about the situation,
but advise pharmacy staff on behaviour the team can adopt to minimize risk. In
addition, it is important to ensure everyone can work without being overwhelmed and
exhausted.
5. Adjusting opening hours and pharmacy services
There have been reports of pharmacies opening early, working over lunch and
closing late in order to meet the current demands during this crisis. Pharmacists in
have been urged to do what they can to ensure that pharmacies stay open for seven
days per week during the COVID-19 crisis.

6. Ensuring adequate stock


Although there will be desires for the pharmacy to continue functioning as a
business, it may be appropriate to prioritize what the store is selling. Each individual
team will need to prioritize what their local community requires, but the GPhC is
helping when certain, essential items are unavailable, for example, if standard packs
of paracetamol have sold out, large packs of paracetamol may be split to be sold as
standard pack sizes..
For prescription items, consider what you will do if you are in short supply of an
item, whether you have the means to quickly contact the prescriber to make
amendments, or with another local pharmacy that may be able to provide the patient
with the item. Alternatively working with the GP to inform them when there are
shortages so that they can plan what alternatives they can prescribe.
7. Hygiene and infection control measures
Remind staff of the rules relating to basic hand washing. This may seem like an
assumed skill, but it is important to ensure everyone is following the guidance
produced by the RPS. To reinforce this message, it may be appropriate to have them
observe your hand washing technique; although this may appear condescending, it
helps emphasize how hands should be washed to prevent the spread of infection.
Consider implementing policies in the pharmacy relating to uniforms, such as
whether staff need to wash their uniforms daily. You could also consider whether you
can provide more uniforms for staff.

8. Maintaining medicines deliveries


Depending on the measures your pharmacy has taken, you may have a higher
number of medicines that require delivery to patients. It is important to carry out a
risk assessment and ensure that delivery drivers have access to the following, if they
require it:
 Information on whether patients are in a high-risk group;
 Enough contracted hours to manage the new workload;
 Protective equipment, such as gloves and wipes;
 Capacity to deliver non-medical products for vulnerable patients, such as toilet
roll and soap;
 Training (e.g. shadowing) for new delivery drivers in case the original driver is
unable to work;
 The ability to call patients to ensure they are in for delivery, or make decisions to
ensure medicine can be safely delivered, such as obtaining permission to deliver
it through a post box.
As it will be a busier period in the pharmacy, it is important to track the location
of items in the pharmacy. The RPS recommends that “a robust audit trail should be
available to confirm successful delivery of the medicine to the person”, but adds that
pharmacy teams should consider how they will do this as direct contact for signatures
should be avoided.

Common questions

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Philippine community pharmacies can enhance their pandemic response by implementing several strategies. First, enforcing social distancing in-store helps limit COVID-19 spread, which can involve physical measures like floor markers and customer flow management . Second, maintaining safe staffing levels, with contingency plans for remote or out-of-duty pharmacists, ensures continuity of care even if regular staff are unavailable . Communication with patients must clearly convey available services, potentially involving digital platforms to reduce in-person interactions . Lastly, hygiene and infection control protocols must be strengthened, ensuring staff are well-versed in protective measures, while adapting store operations, such as altered opening hours, enhances service accessibility during peak demands .

The transformation of pharmacy practice in Southeast Asia, from a product-oriented to a patient-centered approach, reflects a broader shift towards pharmaceutical care and public health engagement. In Indonesia, pharmacists moved from primarily focusing on products to active participation in health education and public health initiatives like PKMRS and community health promotions, improving patient outcomes through enhanced disease awareness and medication adherence . Similarly, Thailand saw a shift in hospital pharmacy services towards patient-centered care with the adoption of clinical pharmacy practices, including therapeutic drug monitoring and medication reconciliation . These changes across the region underscore the pharmacy profession's response to societal and healthcare system needs, emphasizing pharmacists' roles in ensuring medication efficacy, safety, and patient engagement in their own care .

In Thailand's healthcare system, community pharmacists primarily focus on direct patient care, providing over-the-counter (OTC) drugs, and performing triage for minor ailments . They also dispense prescription medicines, although due to non-separation of prescribing and dispensing services, only a small fraction of prescriptions are filled by community pharmacies . This contrasts with hospital pharmacists, whose practices have evolved to include clinical pharmacy activities, such as medication reconciliation and therapeutic drug monitoring, tailored to both inpatients and outpatients . Hospital pharmacists are more involved in comprehensive pharmaceutical care, reflecting a patient-centered approach, whereas community pharmacists prioritize accessibility and self-medication support .

Community pharmacists in Indonesia have increasingly participated in public health initiatives through programs like the Hospital Community Health Education program (PKMRS) and by running community health promotions. These initiatives involve providing health information through various means such as drug information centers and public outreach using websites and printed materials . The impact of these activities is significant as they enhance community awareness about health-related issues, encourage rational drug use, and promote preventive health practices. By engaging in these efforts, pharmacists have reinforced their role as vital components of the healthcare sector, improving both medication adherence and public health outcomes .

The evolution of pharmacy practices in Malaysia was significantly influenced by its history of British colonization and subsequent independence. During colonization, pharmacy services were largely limited to the procurement, storage, and distribution of drugs from the UK through the Crown Agents . Post-independence, the establishment of the Drug Control Authority (DCA) and the National Pharmaceutical Control Bureau (NPCB) under the Control of Drugs and Cosmetics Regulations 1984 formalized a systematic regulatory framework . These developments transitioned pharmacy practices from a focus on supply to a more regulatory role ensuring pharmaceutical product quality, safety, and efficacy. Efforts to overcome pharmacist shortages in the 1990s further shaped the modern landscape, prompting the government to expand pharmacy education and amend registration processes .

Three major legislative acts— the Registration of Pharmacists Act 1951, the Poison Act 1952, and the Dangerous Drug Act 1952—established the foundation for pharmacy services regulation in Malaysia. These acts initially focused on structuring the profession concerning drug procurement and safety regulation during the period of British colonization . The contemporary impact of these acts is seen through the establishment of systems ensuring quality control and safety of pharmaceutical products, managed by bodies like the Drug Control Authority (DCA) and National Pharmaceutical Control Bureau (NPCB). These regulations have been pivotal in transitioning the pharmacy profession to its current form, focusing heavily on patient safety, effective public sector operation, and international compliance with healthcare standards .

In Thailand, the introduction of clinical pharmacy and pharmaceutical care concepts in the early 1990s marked a significant transformation in hospital pharmacy practices. The focus shifted from merely drug procurement and dispensing to a patient-centered approach involving clinical pharmacy activities such as medication therapy management and ward rounds . This change aligned with the PCT vision that emphasized pharmaceutical care as the ultimate professional goal. Consequently, Thai hospital pharmacists began providing more specialized services such as therapeutic drug monitoring and quality management, especially for chronic or serious conditions like cardiovascular diseases and cancer .

To address the shortage of pharmacists in Malaysia and achieve the WHO-recommended pharmacist-to-population ratio of 1:2000 by 2020, the government took several measures. These included increasing the number of academic institutions offering undergraduate pharmacy programs and amending the pharmacist registration process. In 2005, a requirement for mandatory government service for pharmacists was introduced, initially lasting four years but later reduced to two years in 2011. These initiatives aimed to retain a sufficient number of pharmacists within the public sector .

The non-separation of drug prescribing and dispensing services in Thailand presents both challenges and opportunities. On the challenge side, it may lead to conflicts of interest, over-prescription, and decreased patient trust since physicians can both prescribe and dispense medications, potentially affecting medication safety and rational drug use . Conversely, opportunities include streamlined processes for patients who receive medications directly from their prescribers, potentially improving access and adherence to prescribed treatments. However, given the limited role of community pharmacies in filling prescriptions, ensuring the quality and appropriateness of medication therapies remains a concern for pharmacists, highlighting the need for clear guidelines and possible reforms .

Mandatory public service requirements for pharmacists in Malaysia, which initially required four years and later two years of service, aimed to distribute the pharmacy workforce evenly across the public sector and address shortages . These requirements ensure that more pharmacists contribute to public healthcare, balancing workforce distribution and improving accessibility to pharmaceutical care. However, it may also delay the full integration of newly graduated pharmacists into the private sector, potentially restricting their career growth and earnings in the early years. Long-term workforce retention in the public sector remains a challenge despite these measures .

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