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Understanding Products in Marketing

This document discusses the concept of a product and product life cycle. It defines a product as something produced to meet customer needs and wants. A product goes through different stages in its life cycle from development to decline. It then provides examples from the author's experience with laptop and desktop computers from 2009 to 2017, noting the improvements in processing power, memory, storage, and other features that represented upgrades through the product life cycle. Finally, it discusses the current market conditions for computers, noting increased demand during the pandemic but an overall decrease in worldwide shipments.
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0% found this document useful (0 votes)
351 views2 pages

Understanding Products in Marketing

This document discusses the concept of a product and product life cycle. It defines a product as something produced to meet customer needs and wants. A product goes through different stages in its life cycle from development to decline. It then provides examples from the author's experience with laptop and desktop computers from 2009 to 2017, noting the improvements in processing power, memory, storage, and other features that represented upgrades through the product life cycle. Finally, it discusses the current market conditions for computers, noting increased demand during the pandemic but an overall decrease in worldwide shipments.
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© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
  • What is a Product?
  • Current Market Conditions for this Product Category

What is a product:

In general, a product means something which is produced by labor or effort. In marketing, a


product is offered towards the customer to meet customers' needs and wants and satisfy the
customer. A product may be tangible or intangible, liquid or non-liquid, transferable or non-
transferable. Companies or organizations offer their product for selling and earring products.
Every product has a product life cycle. From its development
Stage to the decline stage.

Product Life cycle:


When a product is developed, it is introduced to its target customers. In this stage, the
consumer starts to be aware of the product. They begin to buy the product. Marketers present
the product, advertise, and lunch promotion to increase the selling.
After that, selling that product starts to increase, and this upward selling stage is called the
growth stage.
Whenever the product reaches its peak and gets the highest sales, this stage is called the
maturity stage. At this stage marketer may lunch promotion, offer, etc. to continue its selling,
But after a particular time, the product selling starts to decline.
Whenever the product starts to decline, the company needs to offer a new product or upgrade it.
In our everyday life, every product has this type of life cycle, and after a certain stage, they are
upgraded for re-entering into the market or to grow the selling of that product into the current
market.

My Experience:
A computer is a product category. It has different features like Memory or ram, hard disk, data
transfer rate, processing speed, display size and resolution, graphic quality, etc., and durability.
Based on all these features, this product is launched into the market, and a price is offered.
From the very beginning to the present, this product is being updated, and companies offer their
product with more value to the customers.
I had a 1st generation HP laptop in 2009. This had configuration with 1st generation intel
Pentium processor with one GB ddr2 ram, 15-inch LCD with 720p resolution, only 60 hard disks.
This computer was made for Windows XP. Performance was better at that time.
In 2014, I bought a new desktop that has a configuration with a 3rd generation processor, which
is far faster in processing than the 3rd generation, and it had four GB ddr4 ram and a 500 GB
hard disk. This machine was more powerful than the previous one and had more ability to store
data.
In 2017, at this time, I had upgraded my computer with a 7th generation intel g4560 Pentium
processor, which was cheaper or lower priced than the i3 3rd generation processor but more
powerful than that one. Even the i3 3rd generation processor was not compatible for gaming,
but this is called a gaming processor for having higher efficiency in its processing threads. This
product has also upgraded its ram from ddr3 to ddr4. On the previous computer, there was USB
type 2. This computer contains USB type 3, which has superior data transfer rate compared to
USB type 2. Overall performance of this version of the computer was better than the previous
one. A solid-state drive or SSD type of hard disk used in this product has increased
performance better than mechanical hard disk or HDD.

Current market condition for this product category:


Over time, this product has changed its technology used in this product category, which results
in better performance for this product and more customer satisfaction. Currently, there is a 10th
generation pc in the market faster than all the previous ones with more frequency, efficiency,
and processing speed.
Demand for computers is increasing every in Bangladesh as a result of growing dependency on
software and IT. Especially due to lockdown in covid 19 pandemics remote working for the
employees, online classes for the students played a stimulating effect on increasing demand for
computer products. Moreover, as a result of lack of space for recreation for children, demand for
Computers are increasing. Despite the increasing demand, overall worldwide shipment of
computer products has decreased by 8% due to the pandemic situation. In Bangladesh,
computer product imports have also reduced. Lenevo has the highest pc shipment unit, 12.8
million, and HP comes to the second, 11.7 million units.

Conclusion:
After all, it can be concluded that individual customers like me always prefer to have brand
loyalty. On the other hand, corporate customers prefer good after-sale service. Technological
innovations will increase every year, but the question is how fast we can have the product when
it is already available in the global market. In a developing country like Bangladesh, a
competitive market can create opportunities for better access to the computer and its product for
the students and new generations, which can lead us to cope with the digital world.

Common questions

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Technology companies face several challenges in maintaining brand loyalty amidst fast-paced innovation and increasing competition. Frequent technological advancements require companies to continuously update their products to meet consumer expectations for the latest features and performance. Moreover, the proliferation of new entrants offering competitive alternatives can dilute brand loyalty. Companies must balance innovation with reliable after-sale service and uphold strong customer relationships to retain loyal customers. These challenges require ongoing investment in R&D and customer engagement strategies to maintain a competitive edge and brand loyalty in a dynamic market .

Technological advancements, such as the transition from ddr3 to ddr4 RAM, the introduction of SSDs over HDDs, and the development of gaming-specific processors, have greatly enhanced consumer satisfaction by offering better performance, faster processing speeds, and efficient data handling. These improvements have made computers more versatile and capable of handling demanding software, which is highly valued by consumers. Additionally, the constant updates and innovations in technology keep meeting evolving customer expectations, thereby maintaining high satisfaction levels .

Continuous upgrade and innovation are critical for computer products due to the rapid obsolescence of technology and growing consumer expectations for better performance and efficiency. Companies need to innovate to differentiate their products from competitors and meet the ever-evolving needs of the market. For example, transitioning from USB type 2 to type 3 and adopting SSDs over HDDs reflect the necessity to enhance data transfer and storage efficiency. Failure to innovate can lead to product decline as new technologies emerge and consumer preferences shift .

The product life cycle influences marketing strategies by dictating different approaches at each stage. During the introduction stage, marketers focus on creating awareness and promoting the product to stimulate demand. In the growth stage, strategies aim to increase market share by enhancing product features and expanding distribution. At the maturity stage, marketing efforts might include discounts and promotions to sustain sales. During the decline stage, companies may decide to discontinue the product or innovate to revitalize it. For technology products like computers, which constantly evolve, understanding and adapting to each stage is crucial to maximizing product longevity and profitability .

Brand loyalty plays a significant role in consumer decisions, especially for individual customers who rely on past positive experiences and trust in the brand's quality and performance. Corporate customers, on the other hand, prioritize good after-sale service as it ensures smooth operation and support, which is critical for business continuity. Both factors, thus, influence decisions by providing assurance of value, reliability, and ongoing support for technological products .

Tangible products, such as computers, require strategies focused on physical features like performance specifications, durability, and design. Marketing for these often emphasizes comparative advantages, technical specifications, and promotions that highlight upgrades. Intangible products, like software, usually focus on service delivery, user experience, and ongoing support. The marketing strategy for intangibles may stress ease of use, functionality, and integration capabilities. Both types, however, aim to meet customer needs and foster brand loyalty through effective advertising and customer service .

A competitive market in developing countries can enhance access to technology products by driving down prices, improving product quality, and encouraging innovation among manufacturers. As companies compete to capture market share, they are likely to offer better deals, faster innovations, and improved customer service, thus making technology products more affordable and attractive to consumers. This increased accessibility can help bridge the digital divide and enable consumers, particularly in sectors like education and small businesses, to leverage technology for growth and efficiency .

The product life cycle has significant implications on strategic decisions as it dictates the focus of a company's marketing, production, and R&D efforts. For example, in the introduction stage, investment might be allocated towards marketing to build product awareness. During growth, the focus shifts to scaling production and enhancing features. As the product reaches maturity, companies might strategize to differentiate through enhancements or price reductions. In the decline phase, strategies might include cost-cutting, product discontinuation, or launching a successor product. These stages influence resource allocation and strategic priorities across the company .

Factors contributing to variations in computer product demand in Bangladesh include the increased need for remote working solutions and online education during the COVID-19 pandemic, which intensified demand. Additionally, the lack of physical recreational spaces for children has shifted preference towards digital alternatives, further boosting demand. However, import reductions and global shipment declines due to the pandemic have imposed supply constraints, affecting availability and possibly inflating prices, which in turn influences demand .

The COVID-19 pandemic has increased the demand for computer products in Bangladesh due to the rise in remote working conditions, online classes, and limited recreational space for children. However, despite the rising demand, the supply has been constrained as worldwide shipments of computer products decreased by 8% due to the pandemic. This contradiction highlights the challenges of meeting increased demand under global transportation and supply chain restrictions .

What is a product: 
In general, a product means something which is produced by labor or effort. In marketing, a
product is of
hard disk. This machine was more powerful than the previous one and had more ability to store
data.
In 2017, at this time, I

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