Tawara Health Club 1
New Staff Induction
Report prepared by: Ahmed Kasmani
Congratulations on your new job. We are delighted to welcome you to the team at Tawara Health Club and hope
you will enjoy working here. This briefing document is part of a comprehensive induction programme which is
designed to give you the necessary information to settle into your new working environment and to also ensure you
can work legally and safely.
As part of your induction, you will be required to attend an Induction Training Day. The aim of this day is to
welcome new staff and to introduce them to the standards and policies of the company. It will also provide
essential health and safety information. The training days are held in January, April, July and October and you will
be notified of the next available event. Attached to this document is a personalised Induction Checklist which you
should complete with your line manager.
Company Mission Any absence due to sickness must be notified to your
manager by telephone as early as possible on the first
The mission of Tawara Health Club is to promote day of absence.
affordable fitness for everyone in an atmosphere that
allows members to create and maintain a rewarding General Conduct
and healthy lifestyle. We aim to enhance and improve
the overall health and fitness of others through Your hours of work are as stated in your offer letter.
motivation, education and guidance. We are All members of staff are expected to arrive at their
committed to the health and wellbeing of mind, body place of work punctually and without reminder. It is
and spirit. your responsibility to check the rota and know when
you are on duty. Persistent lateness will not be
Mentoring tolerated.
Personal calls should not be made on company
As a new member of staff, you will be telephones. Mobile phones must be switched off
assigned a mentor who will guide you whilst you are at work. Smoking is prohibited on
through the early stages of your company premises.
appointment. They will help and support
you as well as introduce you to company Uniform and Appearance
policies and procedures. Your mentor will Members of staff are expected to wear the uniform
be a neutral member of staff doing a that is provided for them. It should be kept clean and
similar job role. If you have not been in good repair and will remain the property of the
company. Name badges are part of the uniform and
assigned a mentor, please speak to your should be worn at all times. Footwear should be
line manager. appropriate for the area in which you work. Staff
must maintain the highest possible standards of
Absence personal hygiene and cleanliness.
The basic annual leave entitlement is 4 weeks, Disability Awareness
increasing to 5 weeks for employees with 5 years
reckonable service. Leave entitlement for part-time People with a disability may find it hard to access our
employees is calculated on a pro-rata basis. The leave facilities and services despite many improvements in
year runs from 1 February to 31 January. Requests for recent years. Effective service for customers with
holidays must be approved in advance by your line disabilities means treating everyone the same
manager and a holiday form completed. regardless of disability. Be positive, polite and offer
help if required.
If you wish to leave the company, please refer to your
offer letter for the notice period you are required to
give. Notice should be given in writing to your
manager.
SA141, 10975 [Link]
Tawara Health Club 2
Use of ICT Equipment We take our Health and Safety responsibilities very
seriously and are committed to ensuring that the
Many duties involve staff using computerised systems health, safety and welfare of employees and visitors
and the necessary ICT training will be provided. All are not adversely affected as a result of the work we
staff are given an IT account to access our IT services. do or by the condition of our buildings. You will be
To obtain your IT account, you must first have required to attend a health and safety training day.
provided personnel with all the documents specified in
your contract of employment. You will then be given Please ask a member of staff if there is any aspect of
a username, email address, initial password and a your induction you are uncertain about. Welcome to
copy of the IT Acceptable Use Policy. This policy is the team!
designed to ensure that staff are aware of their
professional responsibilities when using any form of
ICT. All staff must sign the policy and adhere to its
contents at all times. You must also be aware of, and
comply with, the Data Protection regulations. Further
details on this will be provided on your induction
training day. Below is a list of key staff contacts and
their extension numbers which you may find useful:
Anti-virus Policy
We aim to provide a computing network which is
virus-free. A virus is a piece of self-replicating code
or malicious programming code designed to destroy or
damage information on computers or steal user data.
Viruses are usually disguised so their presence is not
obvious to the computer user. A virus infection can
be very costly to the company in terms of lost data,
lost staff productivity and lost reputation. This policy
applies to all computer users. Staff should be aware
of the main methods of preventing viruses, three of
which are:
Policies and Procedures
The following documents are relevant to all job roles
and you should become familiar with their contents:
Child Protection
Health and Safety
Training Centre Guidelines
Equal Opportunities/Equity Policy
Data Protection
Confidentiality
SA141, 10975 [Link]