4820 / 9148 / 8148

Hardware Operation Guide

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 Thank you for purchasing the Multi-Function Printer this machine.

This Hardware Operation Guide contains functional and operational explanations for this machine.
Please read this Hardware Operation Guide carefully before using the printer.
Please keep this Hardware Operation Guide for future reference.

1. When this product is installed in North America.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
2. When this product is installed in Europe
This equipment complies with the requirements in Pub.22 of CISPR Rules for a Class B
computing device.
Operation of this equipment in a residential area may cause unacceptable interference to radio
and TV reception requiring the operator to take whatever steps are necessary to correct the
interference.

Do not install Machine around other electronic equipment or other precision instruments.
Other devices may be effected by electrical noise during operation.

If the Machine is installed near other electronic equipment, such as a TV or a radio,

interference to said equipment, such as noise or flickering, may occur.
Use a separate power line and install the PRINTER as far as possible from said equipment.
This machine is an ENERGY STAR qualified multifunction device.

The International ENERGY STAR ® Office Equipment Program is an international program that
promotes energy saving through the penetration of energy efficient computers and other office
equipment. The program backs the development and dissemination of products with functions that
effectively reduce energy consumption. It is an open system in which business proprietors can
participate voluntarily. The targeted products are office equipment such as computers, monitors,
printers, facsimiles, copiers, scanners, and multifunction devices. Their standards and logos are
uniform among participating nations.

The symbol shown indicates that this product conforms to Directive

2002/96/EC of the European Parliament and the council of 27 January
2003 on waste electrical and electronic equipment (WEEE) and does not
apply to countries outside of EU.

The symbol shown indicates that this product conforms to

SJ/T11364-2006 of People’s Republic of China Electronic
Industry Standard and does not apply to countries outside of
People’s Republic of China.

The symbol shown indicates that this product conforms to GB

18455-2001 11364-2006 of National Standard of the People’s
Republic of China and does not apply to countries outside of
People’s Republic of China.

(1)

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 Safety Warnings
The following warnings are very important in order to safely use this product.
These notes are important in preventing danger to the operator or operation of the printer.

The following symbols are found throughout the USER’S Manual and have the following meaning:

WARNING
This WARNING mark means that there is a possibility of death or serious
injury if you ignore or do not follow the said instruction.

CAUTION
This CAUTION mark means that there is a possibility of injury or physical
damage if you ignore or do not follow the said instruction.

When marked with this symbol, “DO NOT ATTEMPT”

When marked with this symbol, “pay close attention to”

(2)

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 WARNING
Ground the product with a correct ground source or you may be electrically
shocked.

1. The Power source should be as follows:

120 V Specification Model:
120V plus/minus10%, 50/60Hz, 15A or higher
230 V Specification Model:
220-240V plus6% or minus10%, 50/60Hz, 10A or higher
2. Use a circuit with a dedicated breaker.
3. Install the product as close to the wall outlet as possible.
4. If you wish to move the printer, please contact your service personnel.

1. Do not remove the screw and do not open the cover if not instructed to
do so in this User’s Manual. If you ignore this warning, you may be burnt
or receive an electric shock due to a hot item or electrically charged part
inside of the printer.
2. Do not disassemble or tamper with the printer.
It may result in a fire or an electrical shock.

1. Do not plug in the printer into a multi-wire connector in which some other
equipment is plugged into.
It may cause a fire due to outlet overheating.
2. Do not damage the Power Cord by stepping on or placing heavy items
on it.
If the Power Cord is damaged, it may cause a fire or you may receive
an electric shock. REPLACE THE CORD IF DAMAGED!

1. Do not put a flower vase, a flowerpot or any water-filled item on the

product.
Spilt water could cause a fire or an electric shock.
2. If the product generates an abnormal smell or noise, turn it off and
unplug it from the wall electrical outlet immediately.

Do not throw the toner into a fire or other sources of heat, as it can
explode.

(3)

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 CAUTION
Do not install the printer in a humidified room or a dusty room.
Also, do not install the printer on an unstable floor as injuries may occur.

1. Unplug the printer before you move it.

The power cord may be damaged and it may result in a fire or electric
shock.
2. If you do not use the printer for a long duration (holidays, company
shutdown) turn off and unplug the printer from the outlet for safety.

Do not pull the cord when you unplug the printer as you may damage the
Power Cord.

There are hot items inside of the printer.

Take great care not to touch these items when you remove mis-fed media.

Ventilate the room well if you print in a small area.

(4)

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 Chapter 1
Before Use

page
1. 1 Installation Requirements 1- 2

1. 2 Originals Prohibited from Duplication 1- 3

1. 3 Features 1- 4

1. 4 Specifications 1- 5
1. 4. 1 General 1- 5
1. 4. 2 Printer part 1- 6
1. 4. 3 Scanner part 1- 8

1. 5 Appearance 1- 9
1. 5. 1 Front view 1- 9
1. 5. 2 Rear view 1-10

1. 6 Specifications for the Scan Original 1-11

1. 7 Specifications for the Printing Paper 1-14

1. 7. 1 Papers not available to use 1-14
1. 7. 2 Keeping the paper in the custody 1-15
1. 7. 3 Treatment against environmental condition 1-16

1-1 Chapter 1 Before Use

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 1. 1 Installation Requirements
The following conditions are required for installation of the equipment.

1. POWER SOURCE should be rated as follows.

120 V Specification Model: 120V plus/minus 10%, 50/60Hz, 15A or higher
230 V Specification Model: 220-240V plus 6% or minus10%, 50/60Hz, 10A or higher
2. The equipment must be on an exclusive circuit.
3. The outlet must be near the equipment and easily accessible.

I Norge: Kan kobles til IT strøm distribusjonssystemer.

1. Make sure to connect this equipment to a grounded outlet.

2. For PLUGGABLE EQUIPMENT, the socket-outlet shall be installed near
the equipment and shall be easily accessible.

The site temperature range = 10 to 32 degrees Centigrade, with the humidity between
15% to 85% RH. (NON CONDENSING)
Keep the printer away from water sources, boilers, humidifiers or refrigerators.

1. The installation site must not have open flames, dust or ammonia gases.
2. The equipment must not be exposed to the air vents from air conditioners.
It may affect the image quality.
3. The equipment should not be exposed to the direct sunlight.
Please draw curtains to block any sunlight.
When you open the Movable Unit, do not expose the Photoconductive Drum
to strong (intense) light as this will damage the Drum.

Ozone will be generated while this equipment is use, although the quantity generated
is within safe levels. (see certifications)
Ventilate the room, if required.

Keep ample room around the equipment to ensure comfortable operation.

(Refer to the following figure.)
The equipment must be leveled and the floor strength must be ample to sustain the
weight of the equipment.

30cm/12” or larger
(w/o option)
(Rear)

This machine * L + R = 35cm/14” or larger

L* R* (R must be larger than L)
(L = 5cm/2” or larger
recommended)
(Front)

80cm/32” or larger

90cm/35.4” or larger
for Paper Tray (option)

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 1. 2 Originals Prohibited from Duplication
It is not necessarily allowed to copy every kind of original.
You may be punished by the law if only you possess the copy of some kind of original.
We recommend you to consider enough before you copy such original.

[Originals prohibited from copying by the law]

1. It is not allowed to copy Currency (Bill, Money, Bank Note, etc.), Government issued
Negotiable Instruments (National Bonds, Security, Local Debt Bonds, etc.).
2. It is not allowed to copy Foreign Currency or Foreign Negotiable Instruments.
3. It is not allowed to copy unused postal stamps or government postcards without permission
to make replica from Government.
4. It is not allowed to copy Government issued revenue stamps, certificate stamps which are
prescribed by Liquor Tax Act or the Commodity Tax Act.

[Special items to be cared]

1. It is warned by the government to copy private issued securities (stock certificate, draft,
check, goods ticket, etc.), commutation ticket or book of tickets, excluding that some specific
company copies such originals as many as it requires for its own business.
2. We recommend you not to copy freely such originals as government issued passport, public
or private issued licenses, automobile inspection certification, IDs and tickets like pass or
meal.

Reference Law Prohibited items to copy

Regulations to control fake currency and Currency (Bill, Money, Bank Note, etc.),
Bond. Government issued Negotiable Instruments
(National Bonds, Security, Local Debt Bonds,
etc.)
Control Law against Forged & faked Foreign Currency or Foreign Negotiable
Foreign Currency, Bill, Bank Note and Bond Instruments
Forged postal stamps control law Unused postal stamps or government postcards
Forged revenue stamps control law Government issued revenue stamps, and
certificate stamps prescribed by Liquor Tax Act
or Commodity Tax Act
Currency similarity securities Control Law Private issued securities (stock, draft, check,
goods ticket, etc.), commutation or book tickets

[Originals protected by the copyright]

It is prohibited to copy such originals as book, music, paintings, printed copy, maps, drawings,
movie and pictures which are protected by the copyright, except for personnel or family use or
similar purpose.

1-3 Chapter 1 Before Use

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 1. 3 Features
(1) This machine is a single footprint Multi-Function Printer which can copy, scan and print.
Advanced drivers and comprehensive print utilities make this machine an advanced, easy to
use system. (some functions may be optional)

(2) HDP technology generates no waste toner.

(3) The combination of the HDP Plus imaging system with mono-component minute toner
produces high definition lines, distinctive greyscale and consistent blacks.

(4) The maximum paper width is 36” (914mm) wide, and the minimum is 11” (279mm). The
maximum paper length is 6m (with 36” paper) or, and the minimum is 8.5” (210mm).

(5) Up to 600dpi print resolutions with an enhanced scanning system produces the highest quality
images controlled by an advanced Image Process System.

(6) Easy access to USB port allows users to provide efficient productivity by using “File to Print” /
“Scan to USB” (option).

(7) 2-way print delivery (front, up to 50 sheets of plain paper / rear) suits the preference of the
user’s print handling. (rear stacking requires a stacking device, option)

(8) Various media source; roll media feeding (2 rolls), cut sheet manual feeding, Paper Tray
multiple cut sheet feeder (option)

(9) Contactless IC card reader for more efficient accounting management (option)

(10) User-friendly touch screen control panel with tilt / swivel

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 1. 4 Specifications

1. 4. 1 General
Subject Specification
Model 4820/9148/8148
Configuration Console
Power consumption 1,440W (120 V Specification Model )
(Maximum) 1,680W (230 V Specification Model )
(scanner / controller included)
Power consumption 30W or less
(Low power mode)
Acoustic noise Idling Max. 50db
Printing Max. 57db
(impulse sound excluded) EN ISO 7779
Ozone Max. 0.05ppm (Measurement method under UL Standard)
Dimensions 1346mm (Width) x 704mm (Depth) x 1105mm (Height)
(UI, Tray excluded)
Weight About 244kg (538lb)
Environmental condition (Temperature)
for usage 10 to 32 degrees Centigrade / 50 to 89.6 F
(Humidity)
15 to 85% RH
Interface Network Interface (10 BASE-T / 100 BASE-TX / 1000 BASE-T)
Rating Input Power 120 V Specification Model:
120V plus/minus 10%, 50/60Hz, 12A
230 V Specification Model:
220-240V plus 6% or minus 10%, 50/60Hz, 7A

NOTE
The above specifications are subject to change without notice.

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 1. 4. 2 Printer part
Subject Specification
Printing method LED Array Electro photography
Photoreceptor Organic Photoconductive Drum
Print speed 80mm per second
(Inch) 3.4ppm/E 5.8ppm/D Landscape
(Metric) 3.3ppm/A0 5.6ppm/A1 Landscape
Print head LED Array
Resolution of print head 600dpi x 600dpi
Print width Maximum 914mm / 36”
Minimum or 297mm / 11” (roll media)
or 210mm / 8.5” (cut sheet)
Print length Maximum
(Standard) 6,000mm / 19.7ft for 36” / A0 wide (plain paper / bond)
or “5 x Standard length” (plain paper / bond)
“2 x Standard length” (tracing paper / vellum)
“1 x Standard length” (film)
(Option) 200,000mm

Minimum 210mm / 8.5”

NOTE
If the print is longer than 6,000mm, its image quality or the
reliability of paper feeding is not guaranteed.

Print size ISO (mm)

(from Paper Tray, option)
Width
Length 594 420 297 210
420 X X
297 X X

ANSI (inch)
Width
Length
24 22 18 17 12 11 9 8.5
18 X X
17 X X
12 X X
11 X X

Warm up time Shorter than 4 minutes 30 seconds

(At 23oC, 60%RH, the rated voltage, and plain paper is used)
First print time 22 seconds (D Landscape, Front Stacking)
(At 23oC, 60%RH, the rated voltage, and plain paper is used)
Fusing method Heat and Pressure Rollers
Development method Dry type non-magnetic mono-component toner

NOTE
The above specifications are subject to change without notice.

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 Subject Specification
Media source 2 Roll Decks
Manual Feeder (single cut sheet)
Paper Tray (multiple cut sheet, option)
Media (Recommended Media)
US model:
Bond 64g/m2 to 80g/m2, US Bond (PB-20)
Vellum US Vellum (XV-20)
Film 4MIL (PF-4DDME)
Europe/Asia model:
Plain Paper 64g/m2 to 80g/m2, Oce Red Label (75g/m2)
Tracing Paper Oce Transparent Paper (80g/m2)
Film Oce 3.5MIL
Storage of consumables (Toner cartridge)
Store the cartridge within the temperature range from 0 to
35 degrees Centigrade and within the humidity range from 35
to 85% RH.

NOTE
The above specifications are subject to change without notice.

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 1. 4. 3 Scanner part
Subject Specification
Scanning method Contact Image Sensor (CIS)
(5 pieces of A4 sized CIS)
Light source LED (R/G/B)
Setting of original Face up
Starting point of scan Center
Scan width Max: 914.4mm / 36”
Min : 210mm
Scan length Max: 6,000mm / 19.7ft (Including the margin area)
Min : 210mm / 8.5” (Including the margin area)
Margin area 3mm from leading, trailing and both side edges
Optical resolution 600dpi
Digital resolution 200 / 300 / 400 / 600 dpi
Original transportation Sheet through type
Transportable original Max: 1.60mm
thickness Min : 0.05mm

NOTE
If the original is thicker than 0.6mm, its image quality may
slightly vary.

Scanning speed 65 mm per second (mono 600dpi max)

NOTE
The above specifications are subject to change without notice.

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 1. 5 Appearance
1. 5. 1 Front view
10
4 3
5
6

2
2 11

12
7

8
1

13 (OPTION)

No. Name Function

1 Main Switch You can turn on/off this machine.
2 Original Guides Feed the original under the Scanner Unit along the Original
Guides.
3 User Interface This is a Touch Screen, and many kinds of user operation are
available.
PLEASE DO NOT push the LCD area too strong.
4 Emergent Stop Button Press this button when you would like to stop copying or
scanning emergently.
5 Scanner Unit Read the original with this unit when you make scan or copy.
6 Toner Hatch Open the Toner Hatch when you replace the Toner Cartridge.
(Original Table) Also put the original here and then feed it into the Scanner Unit
when you make scan or copy.
7 Engine Unit Open Lever Pull up these levers when you open the Engine Unit.
8 Bypass Feeder Feed a cut sheet paper from the Bypass Feeder.
9 Roll Deck Roll media can be loaded here.
10 Print Tray These trays catch ejected prints.
11 Stylus Use this to press buttons on the touch screen.
PLEASE DO NOT use any other pointed object to tap on the UI.
12 USB Port Your USB flash memory storage can be installed here.
5VDC max.
13 Paper Tray (OPTION) Multiple cut sheets can be stored inside (up to 50)

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 1. 5. 2 Rear view

7
1

No. Name Function

1 Exit Cover Open the Exit Cover when you remove the paper misfed
inside the Fuser Unit.
2 LAN Port Connect the LAN Cable to connect this machine to the
network. (Do not connect a telephone line)
3 Dehumidify Heater Switch Turn on the Dehumidify Heater with this switch when you
(Optional in the US) would like to dry the paper in the humid season.
4 Breaker It is possible to shut off supplying the AC power.
5 Inlet Socket Connect the Power Cord here.
6 COM Port (Optional) For an optional device
(D-Sub Connector 9 pins: 12VDC max.)
7 USB Port For an optional device
Service Use. 5VDC max.

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 1. 6 Specifications for the Scan Original
A scan original must satisfy the following specifications.

Thickness 0.05mm to 1.6mm

Width 210mm to 914.4mm
Length 210mm to 6,000mm
(If an original is thicker than 0.65mm, its image quality may vary.)

Do not scan the following kinds of originals. The original or the scanner may damage.

Sticked with paste

Paste

Torn

Folded (Leading edge)

Excessively curled
(a diameter of 50 mm or
less)

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 Not square

Wet

Wet

Metal or fabric material

Metal Fabric

Rough surface
(Carbon paper for example) Rough surface

Clipped or stapled Clipped Stapled

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 The following kinds of originals can be read with using a carrier sheet.
Image quality or the reliability of paper feeding for them is not guaranteed.

Patched

Punched

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 1. 7 Specifications for the Printing Paper

1. 7. 1 Papers not available to use

Do not use the following kinds of printing paper. Doing so may damage the print engine.

Excessively curled
(a diameter of 50 mm or
less)

Folded

Creased

Torn

Punched

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 Pre-printed

Extremely slippery
Extremely sticky
Extremely thin and soft
OHP Film

CAUTION
Do not use the paper with staple, or do not use such conductive paper as aluminium foil and
carbon paper.
The above may result in a danger of fire

NOTE
(1) Print image may become light if printed on a rough surface of the paper.

(2) Print image may become defective if the print paper has an excess curl.

(3) It will become a cause for paper mis-feed, defective print image or paper creasing if you
use a paper that does not satisfy the specification.

(4) Do not use a paper of which surface is very special, such as thermal paper, art paper,
aluminium foil, carbon paper and conductive paper.

(5) Do not use papers with unpacked (exposed in high / low temperature & humidity) in a
long period. Such papers may result in mis-feed, defective image or paper creasing.

(6) Tracing paper exposed to air over a long period tends to cause a defective printing.
Removing one round on the surface of the tracing roll paper from the beginning is
recommended.
Refer to [2.3 Replacing Roll Media].

1. 7. 2 Keeping the paper in the custody

Keep the paper in the custody taking care of the following matters.

1. Do not expose the paper to the direct sunlight.

2. Keep the paper away from high humidity. (It must be less than 70%)
3. Put the paper on a flat place
4. If you will keep the paper in the custody, which you have already unpacked, put it into the
polyethylene bag to avoid the humidity.

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 1. 7. 3 Treatment against environmental condition
Take a necessary treatment according to the environmental condition as shown below.

Humidity(%) Possible problem Necessary treatment

Low “Void of image”, “crease of paper” and 1. Install the humidifier in the room, and
other problems occurs when you print humidify the room air.
with plain paper and tracing paper. 2. Remove the paper from the machine
right after the completion of print, and
keep it in a polyethylene bag.
“Void of image” occurs when you print If you will not make print soon, remove
with tracing paper. the tracing paper from the machine and
keep it in a polyethylene bag.
40% Remove the paper from the machine after
everyday use, and keep it in a
polyethylene bag.
70% “Void of image” occurs when you print If you will not make print soon, remove
with plain paper and tracing paper. the tracing paper from the machine and
keep it in a polyethylene bag.
“Void of image”, “crease of paper” and 1. Turn on the Dehumidify Heater.
other problems occurs when you print (if installed)
with plain paper and tracing paper. 2. Remove the paper from the machine
right after the completion of print, and
keep it in a polyethylene bag.
High

NOTE
(1) This machine is equipped with the Dehumidify Heater (optional).
Using it in high humidity environment (75% or higher) is recommended.
Refer to [2.9 Dehumidifying Roll Paper].

(2) “Void of image” and “crease of paper” will occur in case of extremely high or low
humidity.
Normal Print Crease of paper

If the media is humidified;

Normal Print Loss of image

If the media is humidified;

1-16 Chapter 1 Before Use

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 Chapter 2
Basic Operation

page
2. 1 Turning on the Machine 2- 2

2. 2 Turning off the Machine 2- 4

2. 3 Replacing Roll Media 2- 5

2. 4 Replacing Toner Cartridge 2-11

2. 5 Cut Sheet Media 2-15

2. 6 Copying 2-16

2. 7 Emergency Stop of Scan or Copy 2-18

2. 8 Canceling Sleep Mode 2-19

2. 9 Dehumidifying Roll Media 2-20

2-1 Chapter 2 Basic Operation

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 2. 1 Turning on the Machine
1. Ensure that the machine is plugged into a dedicated wall outlet.

WARNING
(1) Do not handle the Power Plug with wet hands, or you may receive an electrical shock.

(2) Make sure to earth the machine for safety.

(3) Do not plug the printer into a multi-wiring connector in which other devices are plugged.
It may overheat the outlet and may result in a fire.

(4) The OUTLET must satisfy the following conditions.

120 V Specification Model: 120V plus/minus 10%, 50/60Hz and 15A
230 V Specification Model: 220-240V plus 6% or minus 10%, 50/60Hz and 10A

2. Press “ | ” side the Power Switch on the right side of the printer to turn on the Machine.

Power Switch Press “ | “ side.

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 3. The User Interface (UI) starts operating, and displays the following Copy Mode Screen in one
minute.
The Ready Indicator on Copy Mode Screen will flash during warming up.

Ready Indicator

The UI screen may vary depending on your system configuration.

(Shown with available options)

4. When Ready Indicator stops flashing, this machine is ready for operation.

NOTE
It is impossible to make any prints while Ready Indicator is
flashing in orange. Please wait until it turns in green.

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 2. 2 Turning off the Machine
1. There is a Power Switch on the right side of the machine.
Press its “ ” side to turn off the machine.

Power Switch Press “ ” side.

CAUTION
This machine print engine and UI appear to be shut down when you turn off the machine.
However, the controller PC embedded inside this machine is still operating and will
shutdown in approximately two minutes after Power Switch operation.

Do not unplug this Machine before the controller PC completes its shutdown. Doing so may
damage data or the device.

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 2. 3 Replacing Roll Media
NOTE
(1) A paper mis-feed tends to occur just before out of a roll paper.
(2) A tracing roll paper is recommended to be loaded to Roll Deck 1 (front).

Reference

This section describes how to install a roll media to Roll Deck 1.

The same procedure is applied to Roll Deck 2, unless otherwise noted.

1. Pull the blue lever (1) to unlock the Roll Deck. Draw out the Roll Deck.

2. Holding both Flanges (2), lift and remove a roll media or an empty roll core (3).

3
2

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 3. Raise the green lever (4) on Flange (2). Remove both Flanges (4) from the roll core (3).

2 2

4. Move a right Slide Guide (5) to match your roll media’s width.
The right and left Side Guides will automatically move together.

5: for Roll 2
Size markings

5 5

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 5. Insert each Flange (2) into both ends of the roll media core to be installed.

NOTE
(1) Fully insert Flange into the roll media core so that the inside rim of Flange evenly touches
the side face of the roll media.

Inside Rim Inside Rim

Gap

Correct: Fully inserted Wrong: not touching roll side

(2) Flange has Stoppers with sharp edge. Be sure not to touch them.

6. Push both the levers (4) down in either way. Position them flat against Flange to secure the roll
media.

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 7. Lift the roll media by holding both Flanges. Lower Flanges onto Slide Guides (5) in Roll Deck.

NOTE
(1) Be careful of the winding direction of the roll media.

OK Rear: Deck back NG Rear: Deck back

Front: to media path Front: to media path

Correct: Edge comes from bottom Wrong: Edge comes from top

(2) The outside rim (6) of Flange should meet the black triangle (7) marked on Slide Guide.
Otherwise the roll media may fall in Roll Deck or result in an incorrect media feeding.

7
7
6

Correct Wrong

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 8. Insert the leading edge of the roll media under Guide Plate (8) until it touches the feeding roller.
Rotate Feed Knob (9) clockwise so that the feeding rollers catch the leading edge.

8 8

NOTE
Use the rear Feed Knob (10) for Roll Deck 2.

10

9. Hold the green grip (11: on the middle of Guide Plate) and turn Guide Plate outside.
With holding, rotate Feed Knob (9) again so that the leading edge comes out in 100mm.

Leading edge of
roll media

11

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 10. Slide the green Cutter Knob (12) fully from one side to the other to make a new straight edge.
Remove the cut portion.

12

NOTE
Completely slide Cutter Knob (12) until it stops at either end.
Not doing so may cause a paper jam.

12 12

Correct Wrong

11. Gently close Roll Deck.

NOTE
Be sure to close the Roll Deck fully until it locks at the correct position.
A paper jam may occur if it is not locked firmly.

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 2. 4 Replacing Toner Cartridge
When the UI screen shows “Adding Toner”, follow the instruction to install a genuine Toner
Cartridge.

1. Open the Toner Hatch (1).

2. Slide the green Lever (2) to the right to unlock the Toner Cartridge.
(Lever (2) is held automatically.)

NOTE
Be sure to unlock the Toner Cartridge by releasing the green Lever (2).

2 2

Correct: disengaged Wrong: not disengaged

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 3. Pressing down the Cartridge Lock Lever (3), turn the body (4) of cartridge to the arrow direction
until it stops.
(You can close the toner supply hole of the cartridge firmly by this)

NOTE
The toner may drop from the toner supply hole,
and it may scattered into the machine or
on the floor if you remove the Toner Cartridge
without closing the toner supply hole (5). 5

4. Pressing down the Cartridge Lock Lever (3), bring up the left side of the Toner Cartridge first,
and then remove the whole cartridge from the machine.

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 5. Shake the new Toner Cartridge left and right 5
times or more to make the toner smooth.
After shaking, tilt the Toner Cartridge to the cap
side.

6. Keep pressing down the Cartridge Lock Lever (3). Direct the toner supply hole to the floor, fit
the pin (6) on the left side of the cartridge to the groove (7) on the machine side.

NOTE
Please confirm that the Cartridge Lock Lever (3) firmly locks the Toner Cartridge at the
correct position. (It must be at a level position.)

Good No good

3 3

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 7. Turn the body (4) of the cartridge in one revolution to the arrow direction to open the toner
supply hole. Confirm that the projection (8) if fitted into the notch (9).

8 8
9 9

NOTE
It is not necessary to lock the cartridge with the
Lever (2). Lever (2) will engage on its own after
2
closing the Toner Hatch.

8. Close the Toner Hatch (1).

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 2. 5 Cut Sheet Media
1. Open the Bypass Feeder (1).

Bypass Feeder

2. There are several size markings on the table of Bypass Feeder which indicate possible feed
positions. Place the cut sheet paper on the table between its concerning size markings then
insert it into the Bypass Feeder.
When the leading edge touches the feeding roller, the machine automatically carries and sets
the paper at the proper position.

size markings

NOTE
(1) As a curly cut sheet will cause a mis-feed, straighten the sheet as far as possible before
printing. And set the sheet in “curl down” direction as a mis-feed can be avoided. “Curl
up” sheets tend to result in a mis-feed.

Correct (curl down) Incorrect (curl up)

(2) Setting a cut sheet to the Bypass Feeder while the printer is processing a print job cause
a paper jam.

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 2. 6 Copying
1. There are several size markings on Original Table
which indicate possible feed positions.
Line up Original Guides with the proper markings
according to the original width.

Original Guide Original Guide

2. Place the original on the Original Table with face up.

Then insert it under the Scanner Unit along with Original Guides.
When the leading edge touches the original feeding roller, the machine automatically carries
and sets the original at the proper position.

Original Guide

3. The machine will start the copy process.

NOTE
The scanner unit does not accept originals automatically during Sleep Mode. Tap on the UI
screen and then insert an original.

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 The machine has 2 print delivery system, the print tray (front, standard) / rear stacking equipment
(back, option).

NOTE
For the front stacking, gently lift up the prints on the print tray to the arrow direction to avoid
rubbing the print surface. A large number of prints should be removed in several sheets.

Correct: Gently lift up and remove Wrong: Do not pull downward

For the front stacking, the printer will inform you of “Upper Bin Full” on exceeding capacity of
stacking. If the UI screen shows “Upper Bin Full”, remove all the prints on the print tray.

For further information of switching front / back delivery, see IPS Touch screen Operator’s Guide.

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 2. 7 Emergency Stop of Scan or Copy
1. If necessary, press the Emergency Stop Button (1) on the Scanner Unit to immediately stop the
original while making a copy or scan.

Pressing the button stops the current reading a document immediately. The current printing is
stopped as well and is ejected.

NOTE
Do not pull back or hold down the original on Original Table as an attempt to stop feeding it
through Scanner Unit.

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 2. 8 Canceling Sleep Mode
This machine has two Sleep Modes to reduce the power consumption.
This machine will enter Sleep Mode after a certain period of inactivity.

In the default setting;

x Warm Sleep Mode will start after a 15 minute of inactivity in order to reduce the power supply
for Fuser Unit.
x Cold Sleep Mode will start after a 60 minute of inactivity to stop the power supply for Fuser
Unit and some other components.

Sleep Mode is canceled and the machine gets ready when;

x the machine receives a print job through the network.
x you tap on the UI screen then an original is inserted the scanner unit.

NOTE
(1) It may take time for the machine to get ready.

(2) Tapping on the UI screen can cancel the screensaver but this machine needs to recover
temperature on Fuser Unit.
It may need another waiting time to start warming up for printing.

(3) Recommended Default Delay Times: 60min

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 2. 9 Dehumidifying Roll Media
If the roll paper is extremely humidified, it may cause several kinds of defective print.
Defective prints you will experience most will be “crease of paper” and “loss of image”.

Normal Print Crease of paper

If the media is humidified;

Normal Print Loss of image

If the media is humidified;

If this machine is installed in such a condition, it is recommended to use the optional embedded
“Dehumidify Heater”.

Turn on the Dehumidify Heater if the room air has too much humidity (75% or higher) to prevent
the above kinds of print defect.
Such problems above may be resolved.

NOTE
This machine is equipped with the Dehumidify Heater (optional)
If needed, contact the service personnel for detail.

To turn on the Dehumidify Heater, press the H side of the Dehumidify Heater Switch on the rear.
(Press its L side to turn off.)

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 Chapter 3
Error Correction

page
3. 1 Mis-feed Error 3- 2
3. 1. 1 Deck Jam / Feeding Jam 3- 2
3. 1. 2 Manual Jam 3- 5
3. 1. 3 Reg. Jam / Internal Jam 3- 6
3. 1. 4 Fuser Jam 3- 7
3. 1. 5 Stack Jam 3-10
3. 1. 6 Original Jam 3-11
3. 1. 7 Accessory Jam 3-11

3. 2 Other Operator Call Error 3-12

3. 2. 1 Roll Replacement 3-12
3. 2. 2 Toner Empty 3-12
3. 2. 3 Cutter Set NG 3-12
3. 2. 4 Scanner Unit Open 3-12
3. 2. 5 Printer Not Available 3-12

3. 3 Service Call Error 3-13

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 3. 1 Mis-feed Error
NOTE
(1) Be careful not to get paper cuts on your hand.

(2) It is recommended to take off your ring, bracelet or watch when removing a mis-feed
media.

(3) Gently remove a jammed paper. When it does not reach Fuser Unit, toner on it may spill
off. If toner gets into eyes or your mouth, immediately rinse them with water and contact a
doctor.

(4) Gently remove a jammed paper. When it does not reach Fuser Unit, toner on it may spill
off on your cloth.
Dust off your cloth. Use cold water to wash in out. Using hot water may leave a stain.

3. 1. 1 Deck Jam / Feeding Jam

Either of “Deck is jam” or “Feeding Jam” will be indicated when the roll paper is mis-fed in the Roll
Deck.

1. Pull the blue lever (1) to unlock the Roll Deck. Draw out the Roll Deck.

2. Rewind the roll media.

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 3. Insert the leading edge of the roll media under Guide Plate (2) until it touches the feeding roller.
Rotate Feed Knob (3) clockwise so that the feeding rollers catch the leading edge.

2 2

NOTE
(1) The leading edge should be trimmed with a
cutter in case of an extreme crease.

(2) Use the rear Feed Knob (4) for Roll Deck 2.

4. Hold the green grip (5: on the middle of Guide Plate) and turn Guide Plate outside.
With holding, rotate Feed Knob (3) again so that the leading edge comes out in 100mm.

Leading edge of
roll media

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 5. Slide the green Cutter Knob (6) fully from one side to the other to make a new straight edge.
Remove the cut portion.

NOTE
Completely slide Cutter Knob (6) until it stops at either end.
Not doing so may cause a paper jam.

6 6

Correct Wrong

6. Gently close Roll Deck.

NOTE
Be sure to close the Roll Deck fully until it locks at the correct position.
A paper jam may occur if it is not locked firmly.

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 3. 1. 2 Manual Jam
1. Remove all Print Trays (1).

1 1

2. Pull up the Engine Unit Open Levers (2) to open the Engine Unit.

3. Remove the mis-fed paper pulling frontward.

mis-fed media

4. Gently close the Engine Unit.

NOTE
(1) Be sure to close the Engine Unit firmly until it locks at the correct position.

(2) The mis-feed cut sheet should be replaced with a new one if its leading edge has a torn
or fold. Or it should be used upside down to keep the damaged edge from been inserted.
An extremely creased cut sheet may cause mis-feed again.

5. Replace Print Trays in the original position.

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 3. 1. 3 Reg. Jam / Internal Jam
1. Remove all Print Trays (1).

1 1

2. Pull up the Engine Unit Open Levers (2) to open the Engine Unit.

2
2

3. Remove the mis-fed paper.

mis-fed media

4. Gently close the Engine Unit.

NOTE
Be sure to close the Engine Unit firmly until it locks at the correct position.

5. Replace Print Trays in the original position.

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 3. 1. 4 Fuser Jam
1. Remove all Print Trays (1).

1 1

2. Pull up the Engine Unit Open Levers (2) to open the Engine Unit.

2
2

3. Remove the mis-fed paper.

If the mis-fed paper cannot be seen or removed,

leave the media and go to the next step.

If the paper (including any torn part) can be

removed, go to step 8.

mis-fed media

4. Hold the gray handles and open the Exit Cover (3).

3
3

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 5. Pull and remove the jammed print to the rear.

If you remove the print at this time, just close the Exit Cover.
If the print cannot be removed, go to the next step.

If the print (including any torn part) can be

removed, go to step 8.

jammed print

NOTE
If removed a mis-fed paper inside the Exit Cover, scattered toner can be adhered to the next
print.

6. Hold the gray areas (4) and release the Fuser Door (5).
Pull and remove the jammed print to the rear.

5 jammed print

WARNING
There are extremely hot parts inside the Fuser Door.
Do not touch any parts in the Heater Unit, or you will be burnt.
Also be careful not to get burnt when you touch the printing paper as it may be very hot.

NOTE
If removed a mis-fed paper inside the Fuser Door, scattered toner can be adhered to the
next print.

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 7. Close Fuser Door (5) and Exit Cover (3).

5 3

8. Gently close the Engine Unit.

NOTE
Be sure to close the Engine Unit firmly until it locks at the correct position.

9. Replace Print Trays in the original position.

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 3. 1. 5 Stack Jam
1. Remove print(s) on Print Trays.

2. Remove all Print Trays (1).

1
1

3. Pull up the Engine Unit Open Levers (2) to open the Engine Unit.

2
2

4. Pull and remove the jammed print to the top.

If the print cannot be removed, see [3.1.4 Fuser

Jam] for the later procedure of clearing the
jammed print.

jammed print

5. Gently close the Engine Unit.

NOTE
Be sure to close the Engine Unit firmly until it locks at the correct position.

6. Replace Print Trays in the original position.

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 3. 1. 6 Original Jam
1. Open the Scanner Unit pulling up the Levers (1), and then remove the original.

1
1

2. Gently press Scanner Unit down and firmly close it.

NOTE
Press down Scanner Unit on both the sides to close it.
Do not close it by pressing only one side down.

3. 1. 7 Accessory Jam
The printing paper is mis-fed in the optional device such as Auto Stacker or Folder.
Remove the mis-fed paper making reference to the User’s Manual of concerning device.

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 3. 2 Other Operator Call Error

3. 2. 1 Roll Replacement
When the printer is running out of an loaded roll media, the UI Screen will display “Roll
Replacement” sign.
If there is no suitable roll media required for the current print job, the UI Screen will display “Roll
Replacement” sign as well. Please load the required roll media to any Roll Deck.
For the roll replacement procedure, see [2.3 Replacing Roll Media].

3. 2. 2 Toner Empty
When the printer is running out of toner, the UI Screen will display “Toner Empty” sign.
For the toner supply procedure, see [2.4 Replacing Toner Cartridge].

3. 2. 3 Scanner Unit Open

The UI screen shows “Scanner Unit Open” if the Scanner Unit is open. (not closed properly)
For closing the Scanner Unit, see [3.1.6 Original Jam].

3. 2. 4 Printer Not Available

If the Exit Cover or the Engine Unit is open (not closed properly), the UI screen shows “Printer Not
Available”.

Please check that either Exit Cover or Engine Unit is firmly closed. If it seems no problem, turn off
and again on the machine’s power switch.

3. 2. 5 Accessory Error
If your finishing device (Auto Stacker, Folder) has an error, the UI screen of the printer would also
show an error message.
For clearing errors on such devices, see the concerning device’s User’s Manual.

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 3. 3 Service Call Errors
In case the following Error Codes for a serious failure appear in the UI screen;

PLEASE CALL YOUR TRAINED SERVICE PERSONNEL TO RESOLVE THE ERRORS.

No operation should be done by the customer.

Error Code
E - 000
E - 001
E - 002
E - 003
E - 010
E - 011
E - 012
E - 013
E - 031
E - 032
E - 033
E - 034
E - 040
E - 050
E - 070
E - 080
E - 081

If any of the above errors appear:

1. Turn off the machine and turn it on after an interval of 30 seconds or more.

2. If the same error code appears, turn off the machine, and then unplug the printer from the wall
outlet after an interval of two minutes for shutdown.
Call your service personnel.

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 Chapter 4
Maintenance

page
4. 1 Cleaning 4- 2
4. 1. 1 Scanner Unit 4- 2
4. 1. 2 Touch Screen 4- 4

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 4. 1 Cleaning

4. 1. 1 Scanner Unit
It is recommended to clean each Scan Glass, Feeding Rollers and Guide Plates as the scan/copy
image may become defective if these parts are dirty.

1. Turn off the Machine.

2. Press the levers (1) up to unlock the Scanner Unit. Open the Scanner Unit.

1
1

3. Wipe each Scan Glass (2), Press Rollers (3) and the inside surface with a soft cloth.
Use equal volume mixture of water and a neutral detergent.

3
2

2 3

NOTE
Do not use organic solvent, glass cleaner and anti-static spray for the cleaning.

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 4. Wipe the Feed Rollers (4), Press Rollers (5) and the inside surface with a soft dry cloth.

5. Gently press Scanner Unit down and firmly close it.

NOTE
Press down Scanner Unit on both side to close it.
Do not close it by pressing only one side down.

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 4. 1. 2 Touch Screen
1. Wipe the Touch Screen with a dry cloth.

NOTE
Do not use water, alcohol, organic solvent and glass cleaner for the cleaning.

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 Rev.1.0 2011.5
5JZKMEN001

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