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Key Process Performance Metrics Explained

Process performance metrics are essential measurements that help operations managers assess and track the performance of processes over time. Key metrics include throughput time, process velocity, productivity, utilization, and efficiency, each focusing on different aspects of process performance. The goal of process improvement often involves reducing throughput time to enhance overall productivity and efficiency.

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3 views1 page

Key Process Performance Metrics Explained

Process performance metrics are essential measurements that help operations managers assess and track the performance of processes over time. Key metrics include throughput time, process velocity, productivity, utilization, and efficiency, each focusing on different aspects of process performance. The goal of process improvement often involves reducing throughput time to enhance overall productivity and efficiency.

Uploaded by

maryani
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd

Process performance

metrics are measurements of different process characteristics that tell us how a process
is performing. Operations managers use process performance metrics to determine how a
process is performing and how it is changing overtime. There are many process performance
metrics that focus on different aspects of the process. A basic process performance metric is
throughput time, which is the average amount of time it takes a product to move through the
system. This includes the time someone is working on the product as well as the waiting time. A
lower throughput time means that more products can move through the system. One goal of
process improvement is to reduce throughput time.

Process velocity-ratio of throughput time to value-added time

Productivity-ratio of outputs over inputs

Utilization-ratio of time a resource is used to time it is available for use.

Efficiency-ratio of actual output to standard output

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