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ISP Management Software for Air Connect

The document provides details about a project submitted by 4 students from Rajendra Nagar Patna affiliated to Patliputra University for their 2018-21 batch. The project is for AirConnect Network Solution with project ID PRJ2032D. The project aims to develop an ISP software for AirConnect Network Solution to manage customer data and internet service plans. The objectives are to manage all customer information, maintain different internet plans, and provide internet access to customers by installing necessary hardware.

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Ahir Jitendra
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0% found this document useful (0 votes)
31 views23 pages

ISP Management Software for Air Connect

The document provides details about a project submitted by 4 students from Rajendra Nagar Patna affiliated to Patliputra University for their 2018-21 batch. The project is for AirConnect Network Solution with project ID PRJ2032D. The project aims to develop an ISP software for AirConnect Network Solution to manage customer data and internet service plans. The objectives are to manage all customer information, maintain different internet plans, and provide internet access to customers by installing necessary hardware.

Uploaded by

Ahir Jitendra
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Rajendra Nagar Patna

AFFILIATED TO: _ PATLIPUTRA UNIVERSITY


Session 2018_21

COMPANY NAME: _AIRCONNECT NETWORK SOLUTION


PROJECT ID:_PRJ2032D

SUBMITTED BY: _JITENDRA, ARANAV, AMIT, BANTY

COLLEGE ROLL NO NAME BATCH

18102 JITENDRA KUMAR 3_2

18098 ARANAV GUPTA 3_2

18105 AMIT KUMAR 3_2

18137 BANTY KUMAR RAY 3_2

TEACHER SIGNATURE

1
TABLE OF CONTENT

Table of Contents

TITLE OF THE PROJECT……………………………………………………3

ACKNOWLEDGEMENT……………………………………………………….4

DECLARATION………………………………………………………………….5

INTRODUCTION(ABOUT ORGANISATION)……………………………6

INTRODUCTION(ABOUT EXISTING SYSTEM)……………………….7

LIMITATION OF THE EXISTING SYSTEM……………………………..9

OBJECTIVE………………………………………………………………………10

H/W AND S/W REQUIREMENTS……………………………………………11

INTRODUCTION TO VB 6.0…………………………………………………12

INTRODUCTION TO ORACLE 10G………………………………………..14

MODULE DISCRIPTION……………………………………………………….15

E-R DIAGRAM…………………………………………………………………….17

TABLE DISCRIPTION………………………………………………………….19

PROJECT PLANNING………………………………………………………….22

FUTURE SCOPE OF THE PROJECT……………………………………….23

2
TITLE OF THE PROJECT

My title of the project is ISP (Internet Service Provider) for a particular company named AIR
CONNECT NETWORK SOLUTION where I provide internet services for customer and make it
easy as well as cost and speed.

3
ACKNOWLEDGMENT
First and foremost, I would like to thanks supreme being for making me triumphed in completing this
project. Then I would like to call my company manager Mr. Raushan Kumar who has always been
very co_operative and always encouraged us. And in this project, all of the member supported to
make this [Link] every one working in this software. I feel proud to complete this project which
helped me in learning a lot of new things.

Thank to my HOD Mam [Link] SINGH for guiding me to do this unique opportunity to do
this subline project and for guiding me at every point. She had been very cooperative and helped
me very much.

4
DECLARATION
I hereby declare to the project work entitled “AIR CONNECT NETWORK” submitted to the
ARCADE BUSINESS COLLEGE, is a record of an original work done by me under the guidance of
[Link] SINGH HOD of my branch of computer science and this project is submitted in the
partial fulfill of the requirement for the award of the degree in computer science. the result
embodied in the thesis have not been submitted to any other university or institute for t he awards
of any degree.

5
INTRODUCTION (ABOUT THE ORGANISATION)
AIR CONNECT NETWORK solution is an Indian network provider company this company
established in 2011 and currently control from FATUHA. The Air Connect Network solution
founder is MR. Raushan Kumar. This company provide internet connection of customers in
FATUHA and PATNA. It also provides installation of physical connection device and helped all the
types of problem of customers.

TASK PERFORMED BY COMPANY: _

1.) Technical man, Materials (physical device) and helping services provide by this company.
2.) Air Connect Network solution worked through rule.
3.) This company is made possible by the cooperating attitude of mens.
4.) It is consisting mainly of people, forces, rules, system or attitudes.
5.) An organization can do the work 100 or 100,000 people depending on the plane in which it
exists.
6.) It provides postpaid and prepaid services.
7.) It establishes many network small ranges network to large range network (internet
connection).

6
INTRODUCTION ABOUT EXISTING SYSTEM
AIRCONNECT NETWORK SOLUTION

Existing System has almost the functionality which an ISP expects in an ISP Billing and Subscriber
Management Software. To list few of the features, It is used to Employee Management, Billing,
Detail Reports, CRM & Helpdesk. It has almost everything that saves your time and makes your
ISP business a success, But some features are not in existing system which should be.

It is use to helps you to manage your internet subscribers at home, offices, hotels, educational
institutes, restaurants, cafes and anywhere you wish.

CRM & Helpdesk allows you to track and manage subscriber complaints effectively. The more
effectively you solve the complaints the happier your clients are. Happy clients is the first step
towards your success in this competitive market.

ANALYSIS: _
Before design software I have done my first investigation. I visited my AIR CONNECT NETWORK
solution company, there I saw some person works an account and some persons works on
inventory to keep physical accessories stock and etc. after the inventory I saw that account
department provide bill for a particular plan some manage professional are making to implement
and planning of any strategy.

I have seen what is requirement and what is its limitation.

We start our project with preliminary investigation which is an introductly investigation to determine
the feasibility of the system i.e., how convenient and particable it is? during this investigation we
evaluated project request at the end of this phase we collected complete detail of system
requirements.

➢ The objective of preliminary investigation are:_


• To clearify and understand the project request.
• To determine the size of the product.
• To access costs and benefits of alternative approaches.
• Determine the technical and operational feasibility of alternative approaches.

The project is evaluated with its alternative approaches for coast and benefits analysis along with
technical and operational feasibility. we collected our data through reviving organizational
documents on site observation and converting interviews with organizations members.

• REVIVING ORGANISATINAL DOCUMENTS


7
During this phase we first consider the system and personal involved or affecting the system
functionality. On the basis of our consideration, we collected documents of the existing system like
organizational charts, operational procedures, from, reports etc.

On_site observation: _ to examine activities directly we went to the site and observe office
environment, work load on system and the users, method of works, facilities provided by the
organization to their users and employees, importance of the required system etc.

Conducting interviews: _ by above two methods we could not collect enough details to make a
decision. That’s why we conducted interviews of associated person of existing system to know
more about the nature of requested project. During this phase we know about the associated
person’s qualification. Experiences (both technical and operational). knowledges, skills etc.

After preliminary investigation phase we concentrated an feasibility study of the proposed system.

FEASIBILITY: _
Feasibility study is used to determine whether or not on a project is worth doing. This phase is
necessary to decide whether to proceed or cancel the proposed project. This study is carried
through several level concentrating on different aspects.

Here are some points, we have determined: _

• Technical feasibility: _we have sufficient knowledge to complete this project and we can
make that organizations software in my software which we have been using.
• Operational feasibility: _ we have efficient man power to complete this project and make it
easy. There is no political issues to develop this software.
• Economic feasibility: _ we have sufficient cost to complete this project for the AIR
CONNECT NETWORK SOLUTION.

TESTING: -
Testing of this project will be execute after completion of the project.

8
LIMITATION OF EXISTING SYSTEM

1. It is used only one personal computer: _


2. Internet connection is not allowed the field display “connection is not allowed”.
3. Only use admin no anyone can use this so these are limitation of ISP (Internet Service
Provider).
4. Employee management in the system is not software based.
5. You need to trust your ISP for uptime and security.
6. If your ISP is hosting many sites on a shared server this wil affect your site performance.
7. Risk of losing data.
8. Limited to a single branch.
9. No decision-making power.
10. No self-intelligent.

9
OBJECTIVE

ISP is an acronym that stands for Internet Service Provider. An Internet Service Provider is a
company that provides Internet access to organizations and home users.

In this software we have to manage all the data of Air Connect Network Solution. In this we have
to maintain all the information of customer and customer related data.

Put plan for user and user enquiry me for plan then my helping department say all about the plan
and then customer say I want to this service then we provide.

We provide all the accessories of the installation of internet establishment and put data like sell of
accessories data about the physical device.

We provide billing and payment department to maintain billing record of customer that how much
price of plan and how much total installation cost and many more account related information.

Suppose that when user have facing any problem then he can contact my complaint department
and my help department write him problem and give a complain id and resolve problem by
technical department.

➢ Function performs: _
• Provide plan to the customer.
• Provide all the installation.
• We provide all the technical support for internet service.
• It is user friendly to the organization.

10
HARDWARE AND SOFTWARE REQUIRMENTS
A device must have in order to use contain for ex:- a computer may require peripheral device

Before purchasing a software program or hardware device, we have checked the system
requirement to make sure the product compatible with our system.

These are following requirement of hardware and software requirement: -

• It works on window 7 and window 10


• Minimum CPU processor Pentium and
• Os window7 and window10
• CPU-intel or AMD processor with minimum 32-bit support.
• Ram storage:- 2 GB of the ram space
• Monitor resolution:-any but I recommended 720*1080p
• Keyboard requirement for feed data
• Memory :-125GB for system

11
INTRODUTION TO VB 6.0

When we look back to Visual Basic. We found it very popular language in past times.
But still Visual Basic is very useful and used widely. Especially for beginners. It will
provide the basic programming concepts and techniques. Which will be useful to get a
Strong programming foundation for future and latest programming essentials.
It was derived from BASIC (Beginners All_purpose Symbolic Instruction Code).
BASIC was developed in 1960 by professor John Kemeny and Thomas Kurtz. Purpose of
BASIC was to provide an easy programming language and for Windows Applications.
Microsoft Designed Microsoft Visual Basic in 1991, Microsoft released many versions of
Visual Basic.
Many Users are here who even don’t know what programming is so we have to develop
our concept for programming and basic foundation.

We will go for Advanced programming without leaving any topic for beginners. I remember
when i started programming i face many difficulties but only in start when i was beginner
now i can understand any code from different languages.

Once you have a grip to source code reading and basic syntax it would be easy for you to
take a step ahead without others help individually.

Visual Basic 6.0 or VB 6 is a programming language by Microsoft. Its commonly used to


develop Windows Based Applications. Its commonly used to develop Windows Based Applications.
It is very easy to use and understand, Visual Basic provides many tools to create applications and
software easily and quickly.

There are three different type of versions for Visual Basic: _


1. Learning Edition
learning edition is released to students or learners. Its equipped with all basic controls and
tools to get started.
2. Professional Edition
This version is for developers who already have programming experience. Learning Edition ,
controls and wizards are included.

12
3. Enterprise Edition
Enterprise Edition is for advanced developers. More controls, tools and functions are
included to access advance database operations.

13
INTRODUCTION TO ORACLE 10G
Oracle Real Application Clusters 10g(RAC) enable a single database to run across multiple
clustered nodes in a grid, pooling the processing resources of several standard machines.

As of the Oracle Database 10g release, Oracle Corporation seems to have started to make an
effort to standardize all current versions of its major products using the "10g" label. Major products
include: Oracle Database 10;

An Oracle database is a collection of data treated as a unit. The purpose of a database is to store
and retrieve related information. A database server is the key to solving the problems of
information management. In general, a server reliably manages a large amount of data in a
multiuser environment so that many users can concurrently access the same data. All this is
accomplished while delivering high performance. A database server also prevents unauthorized
access and provides efficient solutions for failure recovery.

Oracle Database is the first database designed for enterprise grid computing, the most flexible and
cost_effective way to manage information and applications. Enterprise grid computing creates
large pools of industry_standard, modular storage and servers. With this architecture, each new
system can be rapidly provisioned from the pool of components. There is no need for peak
workloads, because capacity can be easily added or reallocated from the resource pools as
needed.

The database has logical structures and physical structures. Because the physical and logical
structures are separate, the physical storage of data can be managed without affecting the access
to logical storage structures.

Use SQL*Plus for moving data between the databases. This product gives you the ability to copy
data from your department databases to corporate Oracle databases.

14
MODULE DESCRIPTION

[Link] department: _ A sales department is the direct link between a company’s product
or service and its customers. your sales staff builds relationships with your customers. Further, a
quality salesperson helps identify a customer’s unique needs and makes sure that those needs
are met.

a) Marketing (lead generate) :_In this department has collect the customer details to interested
our product.

b) order: _ in this depart has after lead generate receipt order of customer.

Sales Department Responsibilities


The responsibilities of a sales department vary depending on the business, and how large the
team is. However, the first responsibility of a sales department is usually searching for and
identifying prospective clients. The next responsibility of the sales department is reaching out to
those potential clients and making contact, which is when the relationship_building begins in
earnest. A sales representative will identify the needs of the client and find out any relevant
information for making a sale.

[Link] department: _In this department company has send to person to serve the
location where connection establish (such as which types of network accessories requirement)

[Link] department: _ Logistics management is that part of supply chain management


that plans, implements, and controls the efficient, effective forward and reverses flow and
storage of goods, services and related information between the point of origin and the point of
consumption in order to meet customers' requirements.

TECHNICALSUPPORT
Technical support (often shortened to tech support) refers to service that entities provide to users
of technology products or services. In general, technical support provides help regarding specific
problems with a product or service, rather than providing training, provision or customization of the
product, or other support services. Most companies offer technical support for the services or
products they sell, either included in the cost or for an additional fee.

ACCOUNTANT: _
The accounting department is responsible for keeping track of overdue invoice payments from
customers and uses a variety of methods to extract payment from them, including dunning letters,
phone calls, and attorney letters.

The accounting department is responsible for recording and reporting the cash flows, both in and
out, of a company. There are five basic roles or functions within the department:

15
[Link]: _A billing department is largely responsible for a company's profitability. An essential
duty of the department is to not only receive vendor bills and turn them into bills for clients, but to
include a mark_up in_between to create profit for the company.

➢ Payment collection: _
• Offline mode: _In here the mode of payment only in cash.
[Link]: _ After payment billing department generate voice for customer in which has all the
details of service and service fees and detail about G.S.T.

In this software here payment is used for post_paid internet plan and billing is used for prepaid
plan after billing of prepaid plan we get ticket generate.

Service department: _
The main role of this department; _

complain register: _ Take complain from customer and try to remove the problem that has
come in customer network. after register complained send to NOC team. An NOC team test/check
the problem and try to solve the problem if NOC team haven’t solve problem then send to
technical department.

Inventory: _
Inventory management is a very important function that determines the health of the supply chain
as well as the impacts the financial health of the balance sheet. Every organization constantly
strives to maintain optimum inventory to be able to meet its requirements and avoid over or
under inventory that can impact the financial figures.

In my software here, inventory consist following information: _

1. Sell: _ A sales and marketing department has the responsibility for deciding where the
company should sell and what its prices should be. This includes choosing which, if any,
intermediaries the company will use, such as wholesalers, distributors or retailers.
2. Purchase: _ The Role of the Purchasing Department Also known as a
procurement department or a purchase department, the purchasing department support
company operations as the primary buyer of goods and services in private sector companies,
government agencies, educational institutions, or any other type of organization.
3. Product details: _ In which have all the detail about product which have purchase.
4. Supplier details: _The role of a supplier in a business is to provide high-quality products
from a manufacturer at a good price to a distributor or retailer for resale. A supplier in a
business is someone who acts as an intermediary between the manufacturer and retailer,
ensuring that communication is forthcoming and stock is of sufficient quality.

16
E-R DIAGRAM

17
18
TABLE DESCRIPTION

➢ EMPOLOYEE
• EMP_ID CHAR (5) PK
• EMP_NM VARCHAR (20) NOT NULL
• EMP_GENDER CHAR(1) CHECKIN(‘M’,’F’,’T’)
• EMP_SPEC VARCHAR (20)
• EMP_DOB DATE
• EMP_SAL DECIMAL(8,2) CHECK(EMP_SAL<=50000)
• EMP_ADHAR NUMBER (12) NOT NULL
• EMP_ADDR VARCHAR (50)
• EMP_PHONE NUMBER (10)

➢ SERVICE
• SERV_ID CHAR (5) PK
• SERV_NM VARCHAR (20) NOT NULL
• SERV_DESC VARCHAR (50)
• CUST_ID CHAR (5) PK

➢ PLAN
• PLAN_ID CHAR (5) PK
• PLAN_NM VARCHAR (30) NOT NULL
• PLAN_SPEED_Mbps NUMBER (2) NOT NULL
• PLAN_COST DECIMAL (4,1) NOT NULL
• PLAN_DURATION NUMBER (3) NOT NULL

➢ CUSTOMER
• CUST_ID CAHR (5) PK
• CUST_NM VARCHAR (20) NOT NULL
• CUST_PHONE NUMBER (10) NOT NULL
• CUST_ADDR VARCHAR (50)
• CUST_CITY VARCHAR (20)
• PLAN_ID CHAR (5) FK
• COMP_ID CHAR (5) FK
• SERVE_ID CHAR (5) PK
• CF_ID CHAR (5) FK

19
➢ CUSTOMER FILE
• CF_ID CHAR (5) PK
• CUST_ID CHAR (5) FK
• DATE DATE
• PAY_ID CHAR (5) FK
• DUES DECIMAL (5,1)
• PAID DECIMAL (5,1)
• TOTAL DECIMAL (5,1)

➢ COMPLAINT
• COMP_ID CHAR (5) PK
• CUST_ID CHAR (5) FK
• COMP_DATE DATE
• COMP_STATUS CHAR(3) CHECKIN(‘YES’,’NO’)
• SOL_ID CHAR (5) FK

➢ SOLUTION
• SOL_ID CHAR (5) PK
• COMP_ID CHAR (5) FK
• SOL_DATE DATE
• SOL_DESC VARCHAR (30)

➢ INVOICE
• INV_ID CHAR(5) PK
• INV_DATE DATE
• CUST_ID CHAR (5) FK
• PLAN_ID CHAR (5) FK
• AMOUNT DECIMAL (5,1)
• CGST DECIMAL (5,1)
• SGST DECIMAL (5,1)
• IGST DECIMAL (5,1)
• TOTAL DECIMAL (5,1)

➢ PAYMENT
• PAY_ID CHAR (5) PK
• CUST_ID CHAR (5) FK
• INV_ID CHAR (5) FK
20
• PAY_AMOUNT DECIMAL (5,1)
• PAY_DATE DATE
• REMARK VARCHAR (50)

➢ PRODUCT
• PROD_ID CHAR (5) PK
• PROD_NM VARCHAR (20)
• SUPP_ID CHAR (10) NOT NULL
• SUPP_NM VARHAR (20)
• PROD_RATE NUMBER
• MFG DATE
• PROD_COMPANY VARCHAR (20)

➢ PURCHASE
• PURCH_ID CHAR (5) FK
• PROD_ID CHAR (5) FK
• PROD_QUANTITY CHAR (5)
• TOTAL_AMOUNT DECIMAL (5,1)
• PURCH_DATE DATE

➢ STOCK
• STOCK_ID CHAR (5) PK
• PROD_ID CHAR (5) FK
• QUANTITY NUMBER

➢ INSTALLATION
• INSTALL_ID CHAR (5) PK
• CUST_ID CHAR (5) FK
• FEAS_STAT CHAR (3) CHECK IN(‘YES’,’NO’)
• INSTALL_COST NUMBER (5,1)

21
PROJECT PLANNING

PHASES MEMBERS TOTAL DAYS


1. ANALYSIS
• DATA GATHERING • ARANAV GUPTA • 3 DAYS
• FEASIBILITY STUDY • AMIT KUMAR • 3 DAYS
• COSTBENEFIT ANALYSIS • BANTY KUMAR RAY • 3 DAYS
• PROJECT PROPOSAL • JITENDRA KUMAR • 3 DAYS

2. DESIGN

3. CODING

4. TESTING

5. IMPLEMENTATION

6. DOCUMENTATION

22
FUTURE SCOPE OF THE PROJECT: -
The future scope of this software is a lot because we know the. In this era has been becoming
toward a technical world this software provide all the type of solution of the problem which is
happen in open with copy maintain them.

We know that this is the technical era so many person(almost person) use internet without internet
today’s person like incomplete so internet is increasing day by [Link] person will to set up internet
connection from my company and I provide them a good services.

This software are organisation in future to maintain database of ISP in offline mode which will easy
to use. So most of the person prefer this. there are lots of this we can add in this software I can
add in more feature in which have user demanded updating.

In future I will also modify this software which will be works on internet access and put data in
online mode so, I will update this software time to time as per user requirement

23

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