SUMMARY
Professional Summary Expertise Domains
A forward thinking, capable and committed Sr. Business Analyst
Extensive experience in all phases of SDLC & STLC Lifecycles Retail Banking (Mortgage Loans)
Strong technical and business knowledge and working exposure of Retail Identity & Access Management
Banking, Cards & Payments and Collections & Fraud Domains Payments
Strong technical and business knowledge of P&C Insurance and Personal Property & Casualty Insurance
Insurance lifecycle (INS 24Certified) Corporate/Transactional Banking
Strong working exposure to American P&C Insurance products developed on Collections & Fraud
Guidewire. (GW Claim Centre, GW Policy Centre) and PRISM, Policy Admin & Personal Insurance
Co-Exists systems.
Strong technical and business knowledge of South African Retail Banking Certifications
products
INS 24 – Segment A, B & C
3.5 years of Onsite experience at
CSM – Certified Scrum Master
Comprehensive working experience of End to End Insurance Lifecycle, Retail ISTQB – Foundation
Banking Products lifecycle, Financials testing, Payment system, collection
system, Fraud system, Reserves, Recovery, Assignment Rules, and AEC rules, Tools/Products
Filenet, Splunk Logs.
Working experience with both testing methodologies Agile and Waterfall HP Quality Centre 11.52 (ALM)
.Knowledge of DevOps methodology. VSTS
SQL Developer
Mainframes
Employment
SWIFT Inbound & Outbound
JIRA
MS Office (Word, Excel, PowerPoint)
Personal Summary Guidewire Claim Centre
Guidewire Policy Centre
Successfully lead a team by Organizing, Planning and Prioritizing the work to Agency Management System
meet both Operational and Project deadlines.
Committed team player with Analytical and Solution driven approach Operating Systems
towards Problem Solving.
Windows XP/7/10
Strong Interpersonal & Communication Skills- Written and Verbal. IOS
Achievements/Award(s)
Received many spot awards and client
appreciations for performing well in
project.
Projects Summary:
Working as Sr. Business Analyst under Cards & Payment Domain in multiple projects –in zzz Bank. Project Cross-border Remittances, Project
SWIFT on App, Project Mobile Wallet. Worked on multiple business critical initiatives related to Swift Payments, Transactional Banking, Billing
& Pricing system. Working on IAM functionality for 2 products.
Role: Senior Business Analyst (Transactional Banking & Payments)
Requirements Gathering, Process Flow diagrams
Arranging JADD Sessions, Daily touch base with Stakeholders
BRD/FRD/Use Cases preparation, Impact Analysis
Requirements Walkthrough/ Preparing RTM
Assistance in finalizing Risk Based Testing Approach
Managing Defect Triage
User Acceptance Testing (Collections, SWIFT Payments, Mobile App)
Efforts Estimation and presentation to client
Tools: ALM 11.52, SWIFT, ABSA Mobile App, BAPS, CBP, BDP, AOL, FBSS, ACSS
Worked as Sr. Business Analyst under P&C Insurance domain in 2 different projects - MunichRe Guidewire AMClaims testing and WAS to
TOMCAT Server Migration project. Worked on multiple business critical tickets related to financials integrations and legal integration
functionalities.
Role: Senior Business Analyst (Property & Casualty Insurance Products)
Requirements Gathering, Process Flow diagrams
Arranging JADD Sessions, Daily touch base with Stakeholders
BRD/FRD/Use Cases preparation, Impact Analysis
Requirements Walkthrough
Test scenario /Test Data/Test Cases Review
Preparing and maintaining Requirement Traceability Matrix
Assistance in finalizing Risk Based Testing Approach
Managing Defect Triage
User Acceptance Testing
Efforts Estimation and presentation to client
Tools: VSTS, SOAP UI, GW Claim Centre, GW Policy Centre, PRISM, Policy Admin, MS Office
3. Project 2
Worked as Sr. Business Analyst/Test Analyst + OSCO under RBB & WIMI area in ABSA Barclays project. Worked on multiple new initiatives and
enhancements for different RBB products. Few of the major changes worked and delivered successfully are: - Project National Credit Act,
Project Fraud Transactions system update, New Sales Processes, Flexible Debit Orders, and Service Fees on Secondary accounts.
Role: Senior Business Analyst (Retail banking products - Onshore, L&T InfoTech)
Worked as Onsite Co-ordinator for offshore team for 2.5 years
Requirements Gathering, Process Flow diagrams
Arranging JADD Sessions, Daily touch base with Stakeholders
BRD/FRD/Use Cases preparation, Impact Analysis
Requirements Walkthrough
Preparing and maintaining Requirement Traceability Matrix
Transactions Monitoring for Fraud transactions using Falcon System
Risk Based Testing Approach, Managing Defect Triage, User Acceptance Testing
Efforts Estimation and presentation to client
Tools: ALM 11.52, Falcon, Microsoft Office, FBSS, EOML, PPHL, ACSS, MLS, Lead System, DocQ
4. Project 3
In USA, Insurance companies had been advised by Govt. to follow ICD 10 standards instead of the older limited ICD 9 codes. In this project, all
the DB2 tables having diagnosis codes and procedure codes coming under ICD 9 were modified and existing columns were replaced by new
columns related to ICD 10 codes.
Role: Business Analyst (Personal Insurance products)
Requirements Gathering, Process Flow diagrams
BRD/FRD/Use Cases preparation, Impact Analysis
Requirements Walkthrough
Test scenario /Test Data/Test Cases Review
User Acceptance Testing
Tools: ALM 11.52, Microsoft Office, FBSS, EOML, PPHL, ACSS, MLS
5. Project 4 at
UNITRAX is a transfer agency, fund administration, and asset management record keeping application owned by FSTI (Financial Services
Technologies Limited) subsidiary of Citi Bank Canada.
Role: Business Analyst (Investment Banking products)
Requirements Understanding
Requirements Walkthrough
Test scenario creation/Test Data preparation/Test Cases writing
System Integration Testing
Tools: Unitrax, SVN, Aldon, HP QC 11.0, Microsoft Office