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Business Strategy Tutorial 1 Question

The document discusses ABC Company, a successful online retailer. ABC integrates new technologies to develop competitive advantages like product selection, brand reputation, and user-friendly website. The founder believes strategic management and technology investment will lead to greater innovation, preventing competitors from duplicating ABC's advantages.

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0% found this document useful (0 votes)
130 views2 pages

Business Strategy Tutorial 1 Question

The document discusses ABC Company, a successful online retailer. ABC integrates new technologies to develop competitive advantages like product selection, brand reputation, and user-friendly website. The founder believes strategic management and technology investment will lead to greater innovation, preventing competitors from duplicating ABC's advantages.

Uploaded by

YeeWern Wong
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Tutorial 1 (Week 2) Lecture 1: What is Strategy?

Question 1

ABC Company

ABC Company is a successful online retailing company in the country. Its core business is selling
books online. The firm’s success is linked to its Internet-based software technology.

ABC Company continuously integrates new technologies to develop competitive advantages such as a
wide range of product selection, reputable brand name, an attractive and user-friendly website, and
reliable services. The founder of ABC Company believes that the successful implementation of a
strategic management process and investment in technology will lead to greater innovation that prevents
competitors in the industry to duplicate its competitive advantage.

Required:

(a) Describe the elements of the strategic management process and the interrelatedness of these
elements. (10 marks)

(b) Explain the relationship between strategic management and competitive advantage for ABC
Company. What should ABC Company do to achieve sustainable competitive advantage? (10 marks)
[Total: 20 marks]

BBDM2043 BUSINESS STRATEGY 1-1


Tutorial 1 (Week 2) Lecture 1: What is Strategy?

Question 2

Honda Entering Into US

Honda is a leading manufacturer of motorcycles. The company is credited with identifying and targeting
an untapped market for 50 cc bikes in the US, which enabled it to expand, defeat European competition
and severely damage indigenous US motorcycle manufacturers. By 1965, Honda had 63 per cent of the
US market.

But this occurred by accident. Upon entering the US market, Honda had wanted to compete with the
larger European and US bikes of 250 ccs and over. These bikes had a defined market and were sold
through dedicated motorcycle dealerships. Honda’s larger machines developed faults as they had not
been designed for the hard wear-and-tear imposed by US motorcyclists. Honda had to recall the larger
machines and had made little effort to sell its small 50 cc motorbikes. Sports goods shops and ordinary
bicycle and department stores had expressed an interest but Honda did not want to confuse its image in
its 'target' market of men who bought the larger bikes.

The faults in Honda’s larger machines meant that reluctantly, Honda had to sell the small 50 cc bikes
just to raise money. They proved very popular with those who would never have bought motorbikes.
Eventually the company adopted this new market with enthusiasm. The strategy had emerged, against
conscious intentions.

This example suggests the 'common-sense' rational model will not always work.

Required:

(a) Explain the principles of rational strategic planning and support your answer with an appropriate
model. (5 marks)

(b) Discuss the TWO (2) approaches of strategy development used by Honda Japan to enter into the
US market. (15 marks) [Total: 20 marks]

Question 3

Strategy & Competitors

Discuss the FIVE (5) approaches that an excellent company can compete successfully to out-do its
rivals. Support your answer with relevant examples of you own. (10 marks)

BBDM2043 BUSINESS STRATEGY 1-2

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Rational strategic planning involves systematic analysis and decision-making processes, usually following steps such as defining organizational objectives, analyzing the external/internal environment, generating strategic options, and implementing chosen strategies. For application, a company can utilize models like SWOT analysis to inform strategy on how to leverage strengths and opportunities while mitigating weaknesses and threats. Honda’s attempt to target a specific market segment with larger motorcycles before switching strategies exemplifies a rational planning process initially, but also showcases its limitations in dynamic environments .

Strategic planning often fails in dynamic markets due to its inherently rigid structure and less adaptability. Honda's entry into the US market provides a pertinent example: despite careful planning focused on competing with larger models, unforeseen circumstances (product recalls and unexpected demand shifts) forced a strategy change. This case underscores the need for businesses to maintain strategic flexibility and readiness to adapt plans to align with market realities, enabling competitive agility and resilience .

Honda's experience in the US illustrates the value of emergent strategy, which involves adapting to unexpected opportunities and market conditions. Despite initial failures with larger motorcycle models, Honda capitalized on the unforeseen popularity of its 50cc bikes, leading to significant market success. The implications of emergent strategy include increased organizational flexibility, enhanced responsiveness to market dynamics, and potentially higher competitiveness as companies exploit previously unrecognized opportunities .

Honda initially attempted a deliberate strategy by targeting the established market for large motorcycles. However, due to mechanical issues with their larger models, Honda was forced to pivot and sell their small 50cc motorcycles. The first approach was unintentional but became emergent, resulting in significant success as it tapped into a new and unanticipated market. The second approach evolved as Honda actively embraced the emergent market demand. This adaptability led to domination of 63% of the US market by 1965, reflecting the efficacy of emergent strategy adaptation .

Honda's experience in entering the US market illustrates that while rational planning is valuable, it may not always account for real-world contingencies. Honda initially aimed to compete with large motorcycles but inadvertently found success with 50cc bikes due to unforeseen demand in a different market segment. This success highlights the importance of flexibility and adaptability in strategy development. It demonstrates that emergent strategies, which adapt to external conditions and new information, can be more effective than strictly adhering to a pre-set plan .

For ABC Company, strategic management is closely tied to its competitive advantage through its continual development and integration of technology that enhances customer experience and operational efficiencies. This approach helps in maintaining a wide product selection, strong brand reputation, user-friendly website, and reliable services, making it difficult for competitors to replicate these advantages. To achieve a sustainable competitive advantage, ABC Company should continue to invest in technological innovations and strategic management processes that reinforce its market position .

Emergent strategies arise organically from responses to unexpected opportunities and market dynamics, as opposed to deliberate strategies that are planned and intentional. For instance, Honda's embrace of the 50cc motorcycle market emerged from necessity, highlighting the ability of emergent strategies to capitalize on unforeseen demands. Companies benefit from adopting both approaches by leveraging deliberate strategies for long-term goals while remaining agile to adapt emergently to immediate, unpredictable changes, thereby ensuring resilience and competitiveness .

The strategic management process typically includes the following key elements: goal-setting, analysis, strategy formation, strategy implementation, and evaluation and control. These elements are interrelated as goal-setting helps to define clear objectives that guide analysis, which in turn informs strategy formation. Strategy formation involves developing plans to achieve the set goals, which must then be implemented through effective resource allocation. Finally, evaluation and control allow the organization to measure performance against the objectives and make necessary adjustments. For ABC Company, this process ensures their technological innovations align with business goals for competitive advantage .

To compete successfully, a company can employ the following approaches: cost leadership to offer products at lower prices; differentiation to provide unique products; focus strategy to serve niche markets; innovation to create new products or improve existing ones; and strategic alliances for resource sharing and market expansion. These strategies enable companies to outdo rivals by leveraging unique strengths tailored to specific market demands, much like ABC Company's technological innovations and Honda's strategic market entry .

To ensure long-term sustainability, ABC Company should focus on continuous innovation in internet-based technologies to maintain and enhance its user-friendly platform, expand its product range strategically, and preserve its brand reputation. Additionally, ongoing analysis and adaptation of its strategic management processes will help anticipate market shifts and competitor actions. Sustaining competitive advantages also requires investing in talent and maintaining strong customer relationships to foster loyalty and repeat business .

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