Methodology
The primary method used to source the data and other information used in this
dissertation is the review of the literature. The rationale behind using this methodology emanates
from the fact that 6 different companies are involved in the research and all the data and
information required to infer whether CSR has been properly implemented is available online on
their websites, previous research conducted on the same topic, CSR analysis websites and in the
companies’ financial statements. The websites used are credible and this was made to ensure the
reliability of the data and information acquired from this kind of sources. Additionally, this
method was preferred to interviews on managers and other leaders in these organization due to
the prevailing covid -19 pandemic which has altered many business processes narrowing the
chances of getting in touch with these leaders and having them set aside time to cooperate with
this research activities. Also, for reliability reasons, financial statements and data found on other
sources are essential compared to statements from companies’ leaders because they can
exaggerate some of the activities, they have been conducting to boost the image of their
organization.
The online research was conducted using both my laptop and home computer which led
to me using two different browsers, Mozilla and google chrome. The searching process was
conducted based on the keywords which were essential to answering the research questions. All
the articles which were obtained were screened to ensure they were no older than 10 years to
ensure the validity of the data or the information used. The other type of exclusion criteria for the
articles is if it did not address some of the issues which could respond to the research question or
inform concerning the hypothesis of the dissertation. The articles which qualified for utilization
in this research were categorized based on the stakeholders they impacted and the company
which was being analyzed. However, there was no article which addressed any two of the
organization which are been assessed in this dissertation. To be specific, a total of 178 articles
were selected from the initial search conducted. The majority of these articles were accessed
from google scholars whereas some of them were from different business journals. This was
essential because it allowed quick access to information during analysis and reference materials
used in literature review and discussion. After the exclusion criteria, only 65 articles qualified to
be used as sources in this dissertation including websites that contained relevant data to address
the hypothesis used in this paper.
The financial statements are critical to this dissertation because they inform the
stakeholders concerning the activities of the company during the financial year and therefore the
data reflections the commitments made by the organization in all addressed areas. Therefore, it is
easy to tell how an organization is dedicated to implementing or incorporating CSR in the
organization. Nevertheless, only current financial statements were used and therefore no data
beyond 6 years of publishing was used in this research. The reason for using current data is
because CSR despite its huge presence in the UK economy is a new concept and therefore
companies adopted it in different paces. Moreover, there is no law or policy that obligate
companies to adopt and execute CSR activities which also contributed to current data being used
because for the last six years CSR in the UK has become a vital practice indulge as it enhances
the relationship between the company and other stakeholders. The gathered financial statements
were subject to analysis because not all the documented data was essential in this research. The
analysis aimed to investigate the amount spent on various CSR activities by the companies and
more significantly the improvement over time.
As clarified above, the review of the literature was conducted on both articles and
websites concerning the activities which are undertaken by these companies. Besides, not all the
articles were concerning CSR in these companies because some of the articles were supposed to
analyze the concept of CSR, and also stakeholder’s theory and corporate social responsibility
theory. These theories and concept of CSR are paramount to the research because they permit the
dissertation to introduce the audiences to the context of CSR and also highlight some of the
activities which are anticipated from the company by stakeholders. Therefore, the terms
associated with the above context were incorporated in the keywords and they were essential
because relevant sources which addressed these issues were found and were integral in
completing the literature review section. More so, some of these articles will be elemental in the
discussion section because they will enhance the observation made from the results obtained. For
clarity’s sake, these articles are among the 65 sources which were found fit to be used in this
dissertation.
Ethical considerations were considered during the selection of the sources to be used and
also the information which was shared in this dissertation. Therefore, data or argument that is
presented in this dissertation with the aim of either boosting or lowering the reputation of the
companies used here. Therefore, all the data which were used in this research are available in the
public domain and hence no private information has been disclosed concerning these
organizations. However, this does not imply that some of the arguments and conclusion which
will be made in this dissertation do not differ with other authors observations or commentaries.
All the sources in the exemption of websites that were used in this research were scholarly
articles which imply that the sources are credible and reliable. The other implications of using
scholarly articles are that the information is free to use since the authors have warranted that their
work can be used for reference. However, concerning confidentiality, any article which
contained private information such as a name of a participant was properly cited to ensure that
such private information was not mentioned in the dissertation. Moreover, since all the
information which was used from the websites mentioned above were in the public domain, there
was no necessity to contact the organizations or the hosts of the website to inquire for permission
to use the data and information presented.
As highlighted above, the data analysis method used was meant to highlight specific
events which took place in an organization and they represented a CSR action. Although CSR is
vital, the lack of the law to obligate companies to conduct themselves in a specific manner makes
it challenging for most organizations to follow a certain set of activities that are meant to serve as
CSR ventures. Therefore, while analyzing financial statements, the activities which were been be
checked were those practices such as expenditure to acquire new machinery or materials which
are meant to reduce emission or stop the exploitation of essential resources including animals
and earthly products. However, in some websites particular the company’s website there was
information concerning changes that have been accommodated in the company to promote CSR
and ensure the welfare of some stakeholders. The other analysis provided in this article was
obtained from a CSR website which analyzes the performance of a company concerning CSR
and ranks it across thousands of other global companies. The analysis is essential because it can
be used for comparative purposes based on the results obtained from the research. For instance,
companies that are ranked above 95% are supposed to have tremendous CSR activities.