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Job Commitment and Performance Insights

This document summarizes an assignment on organizational behavior. It discusses two key concepts: job commitment and job performance. Job commitment refers to an employee's psychological connection to their work. It is influenced by factors like motivation and fairness. Job performance encompasses how well an employee carries out their duties in terms of quality, quantity, accuracy and speed. Commitment impacts performance - committed employees tend to perform better. The literature review summarizes several studies that examined the relationships between job commitment, job involvement, organizational commitment, and job performance. The studies found positive correlations between commitment/involvement and both in-role and extra-role performance.

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Ali Mir
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0% found this document useful (0 votes)
22 views5 pages

Job Commitment and Performance Insights

This document summarizes an assignment on organizational behavior. It discusses two key concepts: job commitment and job performance. Job commitment refers to an employee's psychological connection to their work. It is influenced by factors like motivation and fairness. Job performance encompasses how well an employee carries out their duties in terms of quality, quantity, accuracy and speed. Commitment impacts performance - committed employees tend to perform better. The literature review summarizes several studies that examined the relationships between job commitment, job involvement, organizational commitment, and job performance. The studies found positive correlations between commitment/involvement and both in-role and extra-role performance.

Uploaded by

Ali Mir
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd

Assignment 2

Organizational Behavior

Section A

Abdul Ghaffar

Group Members
Atayyeb F2019005181
Fatima Azam F2019005163
Waseem Shahzad F2019004108
Iqra Asghar F2019005155
Javeria Khawar F2019005183
Introduction

Job commitment 
The need of a person to do a job is quite obvious, but job retention and staying at a job is
another story. When we study managerial behavior and how organizations work, there are
various factors at play. To understand the variables which determine the commitment level in
an employee we need to define job Commitment first. Commitment to the job is defined as
“psychological absorption in work activities” (Kanungo, 1979). 
To gauge job commitment, organizations need to measure the degree of happiness in their
employs' job status. A company plays a huge role in establishing their commitment level. To
understand devotion at one’s job, multiple determinants are working simultaneously. For
example, stress or turnover rates and drive an employee to the edge of a cliff. In a nutshell, two
concepts in organizational behavior are considered to be related to job retention and/or job
Commitment.
The first concept is “motivation” in a company’s employees. To be clear, it’s very logical how
more motivation to do one job can show his commitment levels. Motivation level has a direct
relation with a commitment to a job. 
The second concept which has an immediate effect on commitment is “Justice". The presence
of a fair and just atmosphere in a corporate environment will tell how committed an employee
is to his job.

Job Performance 
Job performance refers to the functions performed by an employee according to his job. Every
company strives to attain optimum output by ensuring productive job performance from its
employees. Hence, organizations apply effective policies in place to ensure maximum job
Performance. Mainly the job Performance of an employee is measured on the following factors;
Quality of work, quantity of work, accuracy, and speed. Job performance is the factor that
decides which employee would be promoted and would receive the perks. Promotion can be a
positive stimulator for employees to perform better. It boosts the motivation of a worker. In a
way, job commitment has a clear impact on job performance. An employee cannot ensure good
performance without devotion and commitment to the job. Both of these factors are
interrelated for a company to run successfully.

Literature Review

The terms used for job commitment are also employee commitment, employee involvement,
and job involvement. Job involvement has been defined as an individual’s psychological
identification or commitment to his/her job (Kanungo, 1982). It is the degree to ‘which one is
cognitively preoccupied with, engaged in, and concerned with one’s present job (Paullay et al.,
1994, p. 224). The research was done on individual foci (targets) and bases (motives) of
commitment (Becker, Billings, Eveleth, & Gilbert, 1996). The results were found that that the
commitment to the supervisors of the employees was strongly associated with employees’ high
performance. They conducted a large survey by sending questionnaires to all 1803 members of
a graduating class of a Northwestern university. They send a total of 3 questionnaires at 3
different times. The second they sent out questionnaires they also asked for consent to get in
touch with their supervisors and the respondents gave the information they wanted. The third
questionnaire was for the supervisors regarding the performance of the employee. A total of
281 respondents were used in the analysis ranging from the age of 21 and 60. Hypothesis 1
states that employees could distinguish between foci and bases of commitment. Hypothesis 2
states that commitment to the supervisor was strongly linked with job performance, even more
than the commitment to the organization. Hypothesis 3 states that commitment based on
internalization is positively related to performance. Hypotheses 1 & 2 were right and
Hypothesis 3 was not proven right. Another research was done to see various work-related
commitments and their effect on job performance. According to it, “job involvement was
related only to performance tied to intrinsically rewarding elements of work, and career
commitment was positively related to overall performance effectiveness” (Somers & Birnbaum,
1998). The sample size for this study was 109. They were hospital employees with different jobs
and duties. A survey was done on the site and it was completed on-site. The employees also
gave permission to access their performance data. The results showed a positive relationship
between job commitment and extra-role performance. Hypotheses 1 & 2 were right, but
Hypotheses 3 & 4 were not proven right. A research was conducted in 2007 studying the impact
of job involvement on performance. “In 2002, Diefendorff et al. proposed that previous
attempts to confirm this relationship were flawed, and subsequently found support for job
involvement’s criterion-related validity. The present study seeks to provide another test of job
involvement’s association with performance” (Rotenberry & Moberg, 2007). They collected
data from a home health care company that has branches in five states. A sample of 320
employees was used. 255 supervisors returned the responses, out of which 245 were usable.
The age range was 20 to 82 years. The hypotheses were H1: There will be a significant positive
correlation between employees’ reported job involvement scores and supervisor ratings of
their in-role performance. H2: There will be a significant positive correlation between
employees’ reported job involvement scores and supervisor ratings of their OCBs directed at
both the organization in general and specific individuals. H3: Job involvement will have a
significant impact on supervisor ratings of in-role performance and OCBs directed at both the
organization in general and specific individuals above and beyond the effect of work centrality.
The result showed a substantial positive correlation for Hypotheses 1 & 2, while Hypothesis 3
had partial support. Another study was done to research the impact of job involvement on the
self-reported measures of job performance (Ali Chugtai, 2008). The role of OCB was also
evaluated in this study. The data was collected from 53 universities in Pakistan. The sample size
for the research was 208. The respondents were asked to fill out questionnaires in person. The
hypotheses were H1: There will be a significant positive correlation between job involvement
and role performance. H2: Organizational commitment would mediate the relationship
between job involvement and in-role job performance. H3: There will be a significant positive
correlation between job involvement and organizational citizenship behaviors. H4: Job
involvement would have a greater impact on OCB than on job performance. Hypotheses 1, 3 &
4 were supported by the findings. Hypothesis 2 was partially supported by the findings.

Common questions

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The validity of findings in studies on job involvement and performance correlations is significantly influenced by sample size and diversity. Larger and more diverse samples, such as those used by Becker et al. and Rotenberry & Moberg, provide a broader representation of employee experiences and enhance the generalizability of the results. Smaller, less diverse samples might limit the applicability of findings across different organizational contexts and cultural settings. Therefore, broader samples that include varied demographics and job roles lead to more reliable and robust conclusions about job involvement’s impact on performance .

Multiple studies have found a significant positive correlation between job involvement and in-role performance, validating the criterion-related validity of job involvement. Diefendorff et al.'s study in 2002 identified previous methodological flaws and established this correlation, corroborated by later research. Additionally, Rotenberry & Moberg's study found substantial positive correlations, reinforcing job involvement's role in enhancing performance. These findings suggest that job involvement is a valid predictor of employee performance and is crucial for organizations aiming to improve productivity .

Job commitment is influenced by variables such as motivation and justice within the company. Motivation directly enhances an employee's commitment levels; a motivated employee shows higher job commitment. Similarly, a fair and just work environment contributes to commitment by fostering a sense of equity and belonging. These factors, in turn, directly correlate with job performance, as commitment to the job enhances quality, quantity, accuracy, and speed of work. Thus, motivation and justice not only affect commitment but also indirectly influence job performance by encouraging better work outputs .

Organizational Citizenship Behavior (OCB) acts as both an outcome and a mediator in the relationship between job involvement and performance. High job involvement leads to enhanced OCBs, as involved employees are more likely to go beyond their basic job requirements, contributing positively to their organization. Furthermore, OCBs can enhance overall job performance by creating a supportive and cooperative work environment, which in turn may elevate in-role performance. Thus, OCBs not only reflect the level of job involvement but also enhance the performance through improved workplace dynamics .

The research suggests that stress and high turnover rates negatively impact employee commitment. High stress can lead to burnout and dissatisfaction, prompting employees to leave their jobs. Similarly, high turnover rates indicate instability and a lack of continuity, which can undermine the organizational culture and weaken employee commitment. Thus, to enhance commitment, organizations must address stressors and create a stable environment that encourages employees to stay and feel engaged with their work .

Ali Chugtai's 2008 study tested four hypotheses: 1) a positive correlation between job involvement and role performance, 2) organizational commitment mediating the relationship between job involvement and in-role job performance, 3) a positive correlation between job involvement and Organizational Citizenship Behaviors (OCBs), and 4) a greater impact of job involvement on OCBs than on performance. The outcomes supported hypotheses 1, 3, and 4, confirming the positive correlations and the strong influence of job involvement on OCBs, while hypothesis 2 received partial support, indicating that organizational commitment partially mediates the relationship between job involvement and performance .

Organizational commitment serves as a partial mediator in the relationship between job involvement and in-role performance. While job involvement directly enhances in-role performance by increasing an employee’s focus and engagement in their tasks, organizational commitment augments this effect by fostering a sense of loyalty and attachment to the organization. This added layer of commitment increases employee motivation to perform well, thereby reinforcing the positive impact of job involvement on in-role performance .

Work centrality, though significant, has independent effects that do not diminish the impact of job involvement on supervisor ratings of employee performance and OCBs. While job involvement shows a strong correlation with these ratings, work centrality adds an additional dimension that influences how deeply employees connect their personal identity with their work. However, job involvement's impact on performance and OCBs is evident above and beyond what is explained by work centrality, indicating that an employee's engagement and commitment to specific job tasks play a more substantial role in influencing these outcomes .

Job involvement is specifically related to performance aspects that are intrinsically rewarding, meaning that employees who are highly involved in their jobs tend to perform well due to personal satisfaction and engagement with their tasks. In contrast, career commitment is positively related to overall performance effectiveness because it encompasses long-term goals and aspirations beyond immediate job functions. This difference indicates that while job involvement might lead to immediate performance gains through intrinsic motivation, career commitment sustains performance over a longer period as it aligns with personal career objectives .

Commitment to a supervisor has a stronger association with high employee performance compared to commitment to the organization itself. This is because employees who feel committed to their supervisors are more likely to perform well, as personal relationships and direct leadership influence play a significant role in motivating employees to excel in their duties. This suggests that while organizational commitment is important, the direct influence of a supervisor can have a more immediate and pronounced effect on job performance .

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