Robotic Process Automation

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 Prologue

operate.

meet these goals successfully.

Excited to learn about RPA, what value it can deliver to your business and how it can

In this document, you will learn

What is RPA?

Signs RPA might be for you

Business benefits of RPA

Technologies to expand RPA

What is beyond RPA?
Bringing it all together
 What is RPA?

“RPA tools are designed to mimic the same “manual” path taken through applications by a
human using a combination of user interface (UI) interactions or by using connectors to client
servers, mainframes or HTML code. An RPA tool operates by mapping a process in the RPA tool
for the software “robot” to follow computer pathways between screens and various data
repositories. An RPA tool can be triggered manually or automatically, move or populate data
between prescribed locations, document audit trails, conduct calculations, perform actions, and
trigger downstream activities.”

Here is an example of tasks involved in order management process.

ROBOTS HUMANS
Sales rep
sends order
Results:
Read Robot:
50 Bots can reduce the Fetch data from Agent enters
different systems order in robot queue
Average Handling Time Get customer
from 30 minutes to 10 Get quote
Agent reviews data
Check duplicate
minutes delivering
Write Robot: X

Write process
6 months Create quote
and reducing Create order Update system
Cancel order
by
80%.
Yes
No
End

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 Here Are a Few Examples of Commonly Automated Processes

Procure to pay
“ $” Quote to cash
data entry

Sales and invoice

Claim processing
processing

IT processes
management

knowledge workers to focus on more strategic efforts and projects.

Meant to use at an enterprise level

Non-invasive in nature
Quick to implement, integrate and scale
Deployed to foster ‘fast work’

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 requirements of business.

To evolve in the digital era

allow them to move quickly with the pace unless they strategically adopt the new technologies.

Tools Interface Tools Interface

humans, helped by echnology

robots

Third-party tools are used

to perform tasks
End-to-end processes are

robot
Employees need to
bridge the gap between
automated string of tasks

End-to-end processes cannot

be carried out autonomously.

A complete audit trail is

available at a central interface
for quick traceability

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 Case study

“ ”

new data and charts, and send an automated email with the quarterly financial report to
recipients.
Business Value

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 Signs RPA Might be for You

The Swivel Chair Effect

to complete a single task, they are bound to get frustrated

and make mistakes.

bots can help, and

in the same way humans do.

points.

It becomes extremely tedious to manually record every

audit and compliance needs. When implemented to perform

trail for future traceability.

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 RPA use case.

Rule-based well-defined rules

High volume

Constant and Mature tasks with well-defined workflow

well-defined process flow

Low system change Processes that require limited or no change

Organized data
structured data and readable electronic
inputs (Excel, Word, PDFs, etc.)

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 Business Benefits of RPA

As a business leader,

emerging technologies, such as RPA to deliver higher business value.

Here are Some Benefits RPA Can Deliver to Your Business

Business Value Benefits

2. Enables enhanced compliance

2018.

in terms of improved compliance:

Business Value Benefits

Increased accuracy and quick end-to-end

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 Forrester data shows manually updated in the systems, the end-to-end

72% of businesses experience delays. RPA bridges the gap between

customer experience as
their number one goal.

value-based tasks.

Business Value Benefits

Excellence in delivering enhanced customer Improved employee and customer

The RPA market grows at a fast pace, doubling every 6

months and bound to reach
5 Billion USD by 2020

final roll-out can be done within months versus years.

Business Value Benefits

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 Di scover
01 Discover and document

hand.

03
Des i gn
Design the business case
and detailed RPA project
plan having clearly
called-out roles,

governance.

05 Dep l oy
Deploy RPA bot

and analyse the

further
02 improvement.

Define
Define RPA eligible steps

and re-engineering.
04
Devel o p
Develop a definite

that enables robust

product development

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 methodology.

processes, bringing down costs and delivering enhanced customer experience.

1. Discover

The contextual data can be collected taking the help of three groups of experts.

A) Domain experts – who understand the details of the industry.

B) Process experts – who know the process in and out to share process improvement inputs.

2. Define

they can improve performance and simplify processes.

Furthermore, these collaborators can determine RPA eligible tasks, defining a

which can vary based on the complexity of the process.

virtual workforce and tasks which are handled manually.

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 3. Design

During this stage, an appropriate model needs to be defined and the overall impact on the employee skill

that defines the roles and governance criteria clearly.

related to these parameters needs to be agreed upon between client and vendor.

4. Develop

sprint will include incremental development and vendor feedback sessions.

5. Deploy

for further improvement.

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 Technologies to Expand RPA

how best the technologies like RPA, Business Process Management (BPM), and
(AI)

BPM

AI

For example,

visibility into overall business processes.

programming, text mining, and machine learning.

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 What is Beyond RPA?

technologies.

For example, one packaging and paper company uses AI technology that allows robots to

processes and daily life.

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 Bringing It All Together

experiences.

‘zero-touch’
digital environment, enabling employees, processes, and customers to operate with speed

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Let’s Get Started

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Nividous is one of the very few platforms that offer key Hyperautomation capabilities out of the box.
RPA, Business Process Management and Artificial Intelligence, the key components of
Hyperautomation have been developed natively within the platform. This combination of
technologies allows for very sophisticated processes to be automated to free human workers from
repetitive, mundane tasks.

Nividous Quick Start

Nividous Quick Start is a unique engagement model where our professional services consultants work
closely with you to deliver a trained Nividous Bot and roll it out in production within 3-4 weeks.
Nividous also creates a case for enterprise wide adoption of Nividous platform by developing a strategic
roadmap.

Trained Nividous Bot in production in 3-4 weeks, guaranteed!

Workshop Scoping Roll-out

1 2 3 4

Document processes. Design process, set End user acceptance

processes. up development,test check.
Get business sign-off
Build a business and establish a environment. Migrate to
case. project plan.
Use Agile support.
methodology.
Hand over.

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Start Your RPA Journey Today with Nividous Quick Start
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About Nividous
Nividous helps you to unleash the true potential of your workforce by humanizing
work with its Hyperautomation platform. The Nividous leadership team has
decades of experience delivering hundreds of digital process automation solutions
in companies and organizations of various sizes around the world.

Leveraging its tremendous domain expertise, the Nividous team offers vertical
solutions that are RPA and AI-enabled and built on configurable process
automation capabilities to empower businesses to operate with flexibility and
agility. Nividous also offers end-to-end professional services that include process
discovery, implementation, support, and building Centers of Excellence (CoE).

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Get in touch

[Link] contactus@[Link] +1 (442) 444 2767

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