[Link].

com

XO® SIP Service

Customer Configuration Guide
for Cisco UC500 Series
 XO® SIP Service Customer Configuration Guide, v1 for Cisco UC500 Series

Table of Contents

1 INTRODUCTION .............................................................................................................................................................4
1.1 DOCUMENT SCOPE........................................................................................................................................................4
1.2 TEKVIZION LABS ..........................................................................................................................................................4
1.3 DEVICES UNDER TEST ..................................................................................................................................................5
1.4 3RD PARTY COMPONENTS AND THEIR VERSIONS ...........................................................................................................5
1.5 PREREQUISITES .............................................................................................................................................................5
1.5.1 Test Network Setup for Package-1.......................................................................................................................5
2 SIP TRUNKING AND CISCO UNIFIED COMMUNICATIONS 500 SERIES .........................................................6
2.1 LIMITATIONS ................................................................................................................................................................7
3 UC520 CONFIGURATION CHECKLIST .....................................................................................................................7
3.1 INSTALL CISCO CONFIGURATION ASSISTANT ...............................................................................................................8
3.2 CONNECT ADMIN WORKSTATION TO UC520 .............................................................................................................11
3.3 CREATE COMMUNITY .................................................................................................................................................12
3.4 DEVICE SETUP WIZARD ..............................................................................................................................................17
3.5 NTP SETUP .................................................................................................................................................................26
3.6 VOICE CONFIGURATION – DEVICE TAB.......................................................................................................................28
3.7 VOICE CONFIGURATION – SIP TRUNK TAB .................................................................................................................29
3.8 VOICE CONFIGURATION – DIAL PLAN TAB .................................................................................................................30
3.9 VOICE CONFIGURATION – DID...................................................................................................................................31
3.10 VOICE CONFIGURATION – AA AND VOICE MAIL ........................................................................................................32
3.11 VOICE CONFIGURATION – ANALOG PHONE USERS .....................................................................................................33
3.12 VOICE CONFIGURATION – IP PHONE USERS ...............................................................................................................34
3.13 T.38 FAX RELAY CONFIGURATION .............................................................................................................................37
3.14 SAVE CONFIGURATION ...............................................................................................................................................38
3.15 RESET TO FACTORY DEFAULT ....................................................................................................................................39
4 REFERENCES ................................................................................................................................................................40

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List of Figures
FIGURE 1 – SELECT INSTALLATION DIRECTORY ...........................................................................................................................9
FIGURE 2 – INSTALLATION PROGRESS ........................................................................................................................................10
FIGURE 3 – INSTALLATION COMPLETE .......................................................................................................................................11
FIGURE 4 – ADMINISTRATIVE WORKSTATION NETWORK CONNECTION .......................................................................................11
FIGURE 5 – NETWORK INTERFACE CONFIGURATION ...................................................................................................................12
FIGURE 6 – CCA FIRST TIME STARTUP ......................................................................................................................................13
FIGURE 7 – CREATE COMMUNITY ...............................................................................................................................................14
FIGURE 8 – SECURITY CERTIFICATE ALERT ................................................................................................................................15
FIGURE 9 – AUTHENTICATION ....................................................................................................................................................15
FIGURE 10 – CREATE COMMUNITY COMPLETE ...........................................................................................................................16
FIGURE 11 – TOPOLOGY VIEW....................................................................................................................................................17
FIGURE 12 - SETUP WIZARD – SELECT A DEVICE .......................................................................................................................18
FIGURE 13 - SETUP WIZARD – PREPARE THE DEVICE ..................................................................................................................19
FIGURE 14 - SETUP WIZARD – POWER UP DEVICE .......................................................................................................................19
FIGURE 15 - SETUP WIZARD – CONNECT DEVICE TO YOUR PC/LAPTOP......................................................................................20
FIGURE 16 - SETUP WIZARD – AUTHENTICATION .......................................................................................................................20
FIGURE 17 - SETUP WIZARD – PLEASE WAIT ..............................................................................................................................21
FIGURE 18 - SETUP WIZARD – CONNECTED ................................................................................................................................21
FIGURE 19 - SETUP WIZARD – ENTER HOSTNAME AND USER AUTHENTICATION INFORMATION ..................................................22
FIGURE 20 - SETUP WIZARD – ENTER DATE AND TIME INFORMATION .......................................................................................22
FIGURE 21 - SETUP WIZARD – ENTER IP ADDRESS AND OTHER DEVICE SETUP PARAMETERS .....................................................23
FIGURE 22 - SETUP WIZARD – MODIFY INTERNET CONNECTION ................................................................................................24
FIGURE 23 - SETUP WIZARD – ENTER OTHER DEVICE SETUP PARAMETERS .................................................................................25
FIGURE 24 - SETUP WIZARD – SUMMARY ...................................................................................................................................25
FIGURE 25 - SETUP WIZARD – FINISHED .....................................................................................................................................26
FIGURE 26 - SELECT NTP SETUP ................................................................................................................................................27
FIGURE 27 - NTP SETUP .............................................................................................................................................................27
FIGURE 28 - NTP SETUP – CONFIRMATION .................................................................................................................................28
FIGURE 29 - VOICE – CONFIGURE DEVICE...................................................................................................................................29
FIGURE 30 - VOICE – CONFIGURE SIP TRUNK ............................................................................................................................30
FIGURE 31 - VOICE – CONFIGURE DIAL PLAN ............................................................................................................................31
FIGURE 32 - VOICE – DID CONFIGURATION ...............................................................................................................................32
FIGURE 33 - VOICE – AA & VOICEMAIL CONFIGURATION .........................................................................................................33
FIGURE 34 - VOICE – ANALOG USERS SETUP .............................................................................................................................34
FIGURE 35 - TOPOLOGY AFTER CONNECTING 2 IP PHONES .........................................................................................................35
FIGURE 36 - VOICE – USERS PAGE AFTER HITTING REFRESH ON USERS PAGE .............................................................................36
FIGURE 37 - VOICE – CONFIGURE NEW IP PHONES .....................................................................................................................36
FIGURE 38 – CONFIGURATION SUCCESSFULLY SENT ..................................................................................................................38
FIGURE 39 - SAVE CONFIGURATION ...........................................................................................................................................39
FIGURE 40 - RESET TO FACTORY DEFAULT .................................................................................................................................40

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 XO® SIP Service Customer Configuration Guide, v1 for Cisco UC500 Series

1 Introduction
SIP trunk interoperability verification testing is performed between the tekVizion Labs Cisco Unified
Communications 500 Series (UC520) and XO lab Broadsoft Application Server with Sonus NBS serving as
a Session Border Controller. Broadsoft Application Server and Sonus NBS are in XO network and UC520 is
in tekVizion Lab (See Figures 1 and 2 for more information on the network setup). The IP-PBX and its
version used during this testing are defined in the Section 1.4. Verification testing uses tekVizion Labs’
Standard Test Plan, which is approved by XO Communications.

The Verification only applies to the product versions used in the test, and are only classified as
interoperable in a configuration matching that under which the test took place, and for the features
and functions tested as part of the test plan. For more information regarding the test results please refer
the document labeled “SIP Trunk Verification Test Plan and Report For Cisco UC520”.

1.1 Document Scope

This document describes the configuration of the Cisco Unified Communications 500 Series by tekVizion
Labs to perform interoperability between Sonus NBS and the Cisco Unified Communications 500 Series.
The document begins with a brief overview of the SIP trunking solution utilizing the UC520. Following that
is a section discussing several limitations encountered during the test, and methods for mitigating those
limitations. The remainder of the document is devoted to the detailed configuration used during the
test. The UC520 supports many possible configurations, including various dialing plans. This document
does not attempt to address the various possible combinations of configuration parameters. It presents
only the configuration that was tested at tekVizion Labs.

1.2 tekVizion Labs

tekVizion LabsTM is an independent testing and certification facility offered by tekVizion PVS, Inc.
(“tekVizion”). tekVizion Labs offers several types of testing services including:

¾ Remote Testing – provides secure, remote access to certain products in tekVizion Labs for pre-
certification and ad hoc testing
¾ Certification Testing – certification of interoperability performed on-site at tekVizion Labs
between two products or in a multi-vendor configuration (“solution certification”)
¾ Product Assessment – independent assessment and verification of product functionality,
interface usability, assessment of differentiating features as well as suggestions for added
functionality, stress and performance testing, etc.

tekVizion is a system integrator specifically dedicated to the telecommunications industry. Our core
services include consulting/solution design, interoperability/certification testing, integration, custom
software development and solution support services. Our services helps service providers achieve a
smooth transition to packet-voice networks, speeding delivery of integrated services. While we have
expertise covering a wide range of technologies, we have extensive experience surrounding our
FastForward>> practice areas which include: IN Evolution, Packet Voice, Service Delivery, and
Integrated Services.

The tekVizion team brings together experience from the leading service providers and vendors in
telecom. Our unique expertise includes legacy switching services and platforms, and unparalleled
product knowledge, interoperability and integration experience on a vast array of VoIP and other next-
generation products. We rely on this combined experience to do what we do best: help our clients
advance the rollout of services that excite customers and result in new revenues for the bottom line.

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tekVizion leverages this real-world, multi-vendor integration and test experience and proven processes
to offer services to vendors, network operators, enhanced service providers, large enterprises and other
professional services firms. tekVizion’s headquarters, along with a state-of-the-art test lab and Executive
Briefing Center, is located in the Telecom Corridor® in Richardson, Texas.
(For more information on tekVizion and its practice areas, please visit tekVizion’s web site at
[Link].)

1.3 Devices Under Test

Devices Under Test Version

Cisco Unified Communications 500 Series 4.2.5
UC520-16U-4FXO-K9 Cisco IOS Software, UC500
Software (UC500-
ADVIPSERVICESK9-M), Version
12.4(11)XW5, RELEASE
SOFTWARE (fc1)
uc500-advipservicesk9-mz.124-
11.XW5
Cisco Configuration Assistant (software) 1.5
Broadsoft 13.0.362.mp71-42459
Sonus NBS V06.04.06 F001

1.4 3rd Party Components and their Versions

3rd Party Product/Components Version

Cisco 7960 P003-08-05-00
Cisco Access Router (3660) ROM: 3600 Software (C3660-
JK9O3S-M), Version 12.3(12),
RELEASE SOFTWARE (fc3)
Extreme Alpine Switch (Layer 2 Switch) 6.2.2
Nortel Meridian 4.5
Nortel Meridian Phones A0721949
Cisco PSTN Gateway (Cisco 5300) 12.3

1.5 Prerequisites
A GRE tunnel (VPN) was established between the XO network and the tekVizion Labs network so the
network elements can communicate. Through this GRE tunnel, a SIP Trunk was created from Sonus NBS
to the UC520.
1.5.1 Test Network Setup for Package-1

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IP and analog phones are directly connected to the UC520. The UC520 version tested has eight 10/100
POE Ethernet ports, one 10/100 Ethernet WAN port, four FXS analog ports, and four FXO analog ports.
The FXO ports were not used during testing.

Figure 1 Test network for Cisco CallManager 5.1 Package-1.

2 SIP Trunking and Cisco Unified Communications 500 Series

SIP trunking is a solution for enterprises, whose requisite is to communicate over IP not only within the
enterprise but also outside the enterprise. SIP trunks can increase cost savings by eliminating the need
for local PSTN gateways, ISDN BRIs (Basic Rate Interfaces) or PRIs (Primary Rate Interfaces).
Call-processing environments use SIP trunks to configure a signaling interface with Cisco UC520 for SIP
calls. SIP trunks (or signaling interfaces) connect the UC520 with a SIP proxy server. A SIP signaling
interface uses port-based routing, and the UC520 accepts calls from any gateway as long as the SIP
messages arrive on the port that is configured as a SIP signaling interface. The SIP signaling interface
uses requests and responses to establish, maintain, and terminate calls (or sessions) between two or
more endpoints.

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2.1 Limitations
SIP trunk interoperability verification testing is performed between the tekVizion Labs UC520 and XO lab
Broadsoft Application Server with Sonus NBS serving as a Session Border Controller.
During testing, the following limitations were observed:
T.38 fax relay
Issue: Although the UC520 platform supports T.38 fax relay, the only configuration supported
using the Cisco Configuration Assistant is G.711 pass-through. To enable T.38 fax relay on the
platform, manual configuration using the IOS CLI is required.
Mitigation: The CLI procedure for enabling T.38 fax is described in Section 3.13.
Incorrect registration with NBS after a device reload
Issue: After a device reload (CCA-invoked reload, power-cycle, etc.), the device registers with
NBS using an invalid Contact address. The Contact URI contains the address of the UC520
internal loopback interface, rather than that of the WAN interface.
Mitigation: After a device reload, run the Cisco Configuration Assistant and navigate to SIP Trunk
tab in Voice configuration. Delete the Registrar Server and Proxy Server entries, then apply the
change. Add the information back and apply the change again. The device will register with
the correct Contact information.
Call Forward All to a SIP Trunk destination
Issue: When an inbound SIP trunk call is forwarded to a destination number that routes back to
the trunk, the SIP Diversion header in the outbound call leg contains the Auto Attendant DID
number, rather than the number of the endpoint forwarding the call. This can present a problem
if the forward-to number is that of a third party voice mail server. Such a server would depend
on the contents of the Diversion header to route the caller to the appropriate voice mailbox.
Mitigation: None, although it is noted that Cisco Unity Express voice mail is an integrated feature
of the UC520 platform itself.

3 UC520 Configuration Checklist

In this section we present an overview of the steps that are required to configure SIP trunk in Cisco
Unified CallManager.

Table 1 – UC520 Configuration Steps

Step Description Reference

Step 1 Install Cisco Configuration Assistant on administrative Section 3.1, “Install Cisco
workstation Configuration Assistant”
Step 2 Connect administrative workstation to UC520
Step 3 Create community
Step 4 Configure WAN interface
Step 5 Configure DNS server address
Step 6 Configure time settings
Step 7 Configure SIP trunk
Step 8 Configure dial plan

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Step 9 Provision phones and users

Step 10 Save configuration

3.1 Install Cisco Configuration Assistant

Perform the steps below to install the Cisco Configuration Assistant (CSA) on an administrative
workstation. The minimum requirements for this workstation are:
• Windows-based PC
• Pentium III or better
• 512Mb RAM (1Gb recommended)
• 1024x768 or better screen resolution
• Windows 2000 Service Pack 3 or later, or Windows XP Service Pack 1 or later

Obtain the Cisco Configuration Assistant installation file “Cisco-config-assistant-win-k9-1_5-[Link]”. This

software can be downloaded from [Link] at [Link]

Steps to install:
1. Double-click on the installer file to launch the installation GUI.
2. Click “Yes” to accept the End User License Agreement.
3. Click “Next” to install to the default directory, or click “Browse” and select a different installation
directory. Refer to Figure 1.
4. The remainder of the installation occurs automatically. Refer to Figure 2.
5. Click Finish to complete the installation. Refer to Figure 3.

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Figure 1 – Select Installation Directory

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Figure 2 – Installation Progress

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Figure 3 – Installation Complete

3.2 Connect Admin Workstation to UC520

Perform the following steps to establish network connectivity between the administrative workstation
and the UC520.
1. Connect an Ethernet cable from the administrative workstation’s network interface to one of the
POE ports on the UC520. Refer to Figure 4.
2. Configure the administrative workstation’s network interface to obtain an IP address
automatically. Refer to Figure 5.
Figure 4 – Administrative workstation network connection

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Figure 5 – Network interface configuration

3.3 Create Community

Launch the Cisco Configuration Assistant on the administrative workstation by double-clicking on the
desktop icon or by going to StartÆAll ProgramsÆCisco Configuration Assistant and clicking on Cisco
Configuration Assistant. First create a community by performing the steps below. A community is a
collection of Cisco switches and routers managed by the Configuration Assistant. In this case, the only
member of the community is the UC520.
1. In the Connect dialog box, select Create Community, then click OK. Refer to Figure 6.
2. On the Create Community page that appears, enter a name for the community and a
company name. Refer to Figure 7.
3. Under Discover Devices, select “a single device by IP address” and enter the default IP address
of the UC520, [Link]. Refer to Figure 7.
4. Click Start. Refer to Figure 7.
5. If a Security Certificate Alert appears, select either Yes to accept the certificate for this session,
or Always to accept the certificate permanently. “Always” is recommended. Refer to Figure 8.
6. In the Authentication window that appears, enter the default user name “cisco” and password
“cisco”, then click OK. Refer to Figure 9.

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7. Confirm that the UC520 was discovered by locating it in the Devices section of the screen. The
Status column should show a green checkmark and the text “Discovered”. Click OK. Refer to
Figure 10.
8. Return to the Topology view and confirm that the UC520 appears as the only node. It may be
necessary to click the Refresh icon on the toolbar (second icon from the left). Refer to Figure 11.
Figure 6 – CCA First Time Startup

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Figure 7 – Create Community

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Figure 8 – Security Certificate Alert

Figure 9 – Authentication

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Figure 10 – Create Community Complete

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Figure 11 – Topology View

3.4 Device Setup Wizard

From the Cisco Configuration Assistant, invoke the Device Setup Wizard (SetupÆDevice Setup Wizard).
Perform the following steps to complete the initial setup of the UC520.
1. On the “Select a device screen” (Figure 12), select UC500 from the drop down list, then click
Next.
2. Verify that the only device connected to the UC520 is the administrative workstation, then click
Next on the “Prepare the device” screen (Figure 13).
3. If the UC520 is not already powered on, connect the power supply and do so now. Click Next on
the “Power up device” screen (Figure 14).
4. The administrative workstation should already be connected to the UC520. If it is not, do so now.
Click Next on the “Connect device to your PC/Laptop” screen (Figure 15).
5. Enter the default user name and password (cisco / cisco) in the Authentication dialog box that
appears (Figure 16).
6. Connectivity is verified (Figure 17). Once the connection is verified, click Next (Figure 18).
7. Enter a hostname and, if desired, create a new login account by entering a new Username and
password in the next screen (Figure 19).
8. Set the current time on the UC520 (Figure 20). You may either synchronize the time with the clock
on the administrative workstation by selecting the “Synchronize with PC” checkbox, or you may
enter the current date and time manually by clearing that checkbox. (Note: if you wish to
synchronize the UC520’s clock with a network time server, that can be configured in a later
step.)
9. Configure the SIP trunk (WAN) interface by selecting the appropriate interface and clicking
Modify (Figure 21).

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10. The trunk interface is typically configured with a static IP address. In the “Modify Internet
Connection” window, select Static IP and enter the UC520’s IP address, subnet mask, and
default gateway (Figure 22), then click OK, then Next.
11. On the “Enter other device setup properties” screen, select the appropriate region, and phone
and voicemail language (Figure 23). For the United States region and US English language, do
not edit the default language file location. Click Next.
12. Confirm the information on the Summary screen (Figure 24), then click Finish.
13. The wizard informs you when the settings have been applied (Figure 25).
Figure 12 - Setup Wizard – Select a Device

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Figure 13 - Setup Wizard – Prepare the device

Figure 14 - Setup Wizard – Power up device

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Figure 15 - Setup Wizard – Connect device to your PC/Laptop

Figure 16 - Setup Wizard – Authentication

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Figure 17 - Setup Wizard – Please wait

Figure 18 - Setup Wizard – Connected

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Figure 19 - Setup Wizard – Enter hostname and user authentication information

Figure 20 - Setup Wizard – Enter Date and Time information

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Figure 21 - Setup Wizard – Enter IP Address and other device setup parameters

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Figure 22 - Setup Wizard – Modify Internet Connection

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Figure 23 - Setup Wizard – Enter other device setup parameters

Figure 24 - Setup Wizard – Summary

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Figure 25 - Setup Wizard – Finished

3.5 NTP Setup

The UC520 can synchronize it’s clock to a Network Time Protocol (NTP) server. To configure this perform
the following steps.
1. In the task pane to the left, expand the Device Properties tree and select “System Time…” Click
on the “NTP” button. Refer to Figure 26.
2. In the “Network Time Server” dialog box that pops up, enter the information required for
connecting to your preferred NTP server, then click OK. See Figure 27.
3. Click OK in response to the confirmation prompt (Figure 28).

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Figure 26 - Select NTP Setup

Figure 27 - NTP Setup

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Figure 28 - NTP Setup – confirmation

3.6 Voice Configuration – Device tab

To configure the UC520 for telephony operations, use the task pane on the left, expand Telephony, and
select “Voice…” Select the Device tab and confirm that “Configure as a PBX” is selected. Select it if
necessary. Refer to Figure 29.

NOTE: While navigating the tabs in Voice setup, the Configuration Assistant may automatically move
you to a tab that you haven’t selected. Certain items on the tab being displayed will be outlined in red,
indicating that those items are inconsistent with other configuration elements on other tabs. You may
safely navigate away from the displayed tab and complete the configuration in the order presented in
this document. By the time you complete this configuration all erroneous entries will have been
resolved.

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Figure 29 - Voice – Configure device

3.7 Voice Configuration – SIP Trunk tab

In Voice setup, select the SIP Trunk tab (Figure 30). Select Generic SIP Trunk Provider from the drop down
list, and enter the IP addresses of the Registrar Server and the Proxy Server. Then enter the digest
authentication user name and password in the appropriate fields. The information required for this tab
will have been given to you by your service provider. Do not click the OK button at the bottom of the
tab until all of the voice configuration is complete or you will get an error. (You may have to scroll down
to expose the OK button.)

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Figure 30 - Voice – Configure SIP Trunk

3.8 Voice Configuration – Dial Plan tab

In Voice setup, select the Dial Plan tab (Figure 31). On this tab you can configure the number of digits
per extension, the type of numbering plan for external calls, the number of digits in a local phone
number, the trunk access code, emergency numbers, and the like. Figure 31 shows a sample
configuration with four-digit extensions and a North American dialing plan with 10-digit local dialing.

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Figure 31 - Voice – Configure Dial Plan

3.9 Voice Configuration – DID

In Voice setup, select the Dial Plan tab if necessary, the click Configure next to Direct Inward Dial. The
DID Configuration window appears (Figure 32). In this window you can configure a one-to-one DID
numbering pattern or a many-to-one pattern. The example in Figure 32 shows a one-to-one
configuration in which the DID numbers 2146355850 through 2146355859 are routed to extensions 5850
through 5859 respectively. With the Caller ID Translation checkbox selected, outbound calls from these
extensions will show the full, 10-digit DID number on the called party’s Caller ID. To create this
configuration, click Add at the bottom of the One-to-one DID Translation pane and enter the
appropriate information.

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Figure 32 - Voice – DID Configuration

3.10 Voice Configuration – AA and Voice Mail

Auto Attendant (AA) and Voice Mail configuration is completed on the Voice setup AA and Voicemail
tab (Figure 33). Enter the Auto Attendant Extension and PSTN Number and the Voice Mail Access
Extension and PSTN Number. A default Auto Attendant script is provided with the system. Customization
of this script is beyond the scope of this document.

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Figure 33 - Voice – AA & Voicemail Configuration

3.11 Voice Configuration – Analog Phone Users

Analog phones or fax machines may be directly connected to the FXS ports on the UC520. To configure
extension numbers for these devices, go to the Voice setup Users tab (Figure 34). Enter the extension
number, and the user’s name, user ID and password for each device to be configured.

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Figure 34 - Voice – Analog Users Setup

3.12 Voice Configuration – IP Phone Users

If you have been performing the system configuration in the order presented in this document, you may
now connect IP phones to the Ethernet ports on the device. Figure 35 shows the Configuration Assistant
topology view after connecting two IP phones.

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Figure 35 - Topology after connecting 2 IP phones

Once your IP phones are physically connected to the device, navigate to the Voice setup Users tab. If
necessary, click the Refresh toolbar button near the top left to display rows for the newly-added
phones. Note in Figure 36 that two IP phones now appear. These phones have automatically been
assigned 3-digit extensions. Since this device is configured for 4-digit extensions, the extension numbers
are highlighted in red, indicating that they need to be corrected. Figure 37 shows this page after the
correct information has been entered.

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Figure 36 - Voice – Users page after hitting Refresh on Users page

Figure 37 - Voice – Configure new IP phones

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3.13 T.38 Fax Relay Configuration

By default, the UC520 handles fax calls by embedding the fax modem signals in the audio RTP stream
(G.711 pass-through). Fax over IP (FoIP) is implemented using the T.38 protocol, and this is the preferred
method for IP trunking solutions. The UC520 platform supports T.38, but the Cisco Configuration Assistant
does not provide any means for configuring it. This configuration must be performed using the Cisco IOS
command line interface. This interface is available via a telnet session to the UC520 platform.
Perform the following steps to configure T.38 fax relay on the UC520:

1. On the administrative workstation, open a command shell and log into the UC520 by entering
the following commands (user entries are in bold face). In the example below, the default IP
address, user name and password are shown. If these have changed in your installation, use the
appropriate values.

C:\Documents and Settings\Administrator>telnet [Link]

Trying [Link]...
Connected to [Link].
Escape character is '^]'.

User Access Verification

Username: cisco
Password: cisco

2. Identify the number of the FXS port to which your analog fax is connected. This will be a value
from 0-3 for the basic four-port UC520. The port numbers are labeled on the faceplate of the
UC520.

3. In your telnet session, enter the following command:

UC520#sh run

4. In the output that results from the above command, look for a series of lines similar to the
example below. There will be one for each FXS port on the UC520. The last digit in the port line
corresponds to the port number. Find the one corresponding to the port you identified in Step 2
above. Note the dial peer number. In the example, the fax device is connected to port 3, and
the corresponding dial peer is “dial-peer voice 3 pots”.

dial-peer voice 3 pots

service stcapp
port 0/0/3

5. Enter the following commands to configure the port for T.38 fax. Replace the dial peer number in
the example with the dial peer number that you identified in the previous step.

UC520#config t
Enter configuration commands, one per line. End with CNTL/Z.
UC520(config)#dial-peer voice 3 pots
UC520(config-dial-peer)#no service
UC520(config-dial-peer)#exit

6. Enter the following commands to enable T.38 fax relay:

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UC520(config)#voice service voip

UC520(conf-voi-serv)#fax protocol t38
UC520(conf-voi-serv)#exit
UC520(config)#exit
UC520#wr
Building configuration…
[OK]
UC520#exit

3.14 Save Configuration

Additional information unique to your site can be configured on the remaining tabs. In this sample
configuration, the default settings on these tabs were used.

Once your configuration is complete, click OK at the bottom of the Voice setup tab (the button
appears at the bottom of every tab, although you may have to scroll down to expose it). After a few
minutes a popup will appear confirming that the configuration has successfully been sent to the UC520
(Figure 38).

To make sure that your configuration will survive reboots of the UC520, you must save the configuration.
In the task pane on the left, select “Save Configuration…” Click Save to write your current configuration
to system flash memory. See Figure 39.
Figure 38 – Configuration Successfully Sent

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Figure 39 - Save Configuration

3.15 Reset to Factory Default

At some point it may become necessary to reset the unit to its factory default settings. This can be
accomplished from the Configuration Assistant by expanding Maintenance at the bottom of the task
pane on the left, then selecting “Reset/Restart”. In the “Reset/Restart” window that appears, select the
checkbox under Reset to Factory Default, then click OK. See Figure 40.

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 XO® SIP Service Customer Configuration Guide, v1 for Cisco UC500 Series

Figure 40 - Reset to factory default

4 References
1. Cisco Smart Business Communications System Setup Version 1.2.
[Link]
2. Getting Started Guide for the Cisco Unified Communications 500 Series
[Link]
tml

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