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Writing a Complaint Letter Assignment

The document provides a weekly English tutorial assignment on writing a complaint letter. It includes sections for personal details, categories for complaints, and requirements for the letter. It then lists example topics for 10 students to write complaint letters about issues with products or services from different companies.

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Dika
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9 views3 pages

Writing a Complaint Letter Assignment

The document provides a weekly English tutorial assignment on writing a complaint letter. It includes sections for personal details, categories for complaints, and requirements for the letter. It then lists example topics for 10 students to write complaint letters about issues with products or services from different companies.

Uploaded by

Dika
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

WEEKLY ASSIGNMENT OF ENGLISH TUTORIAL PROGRAM

UNIT X
(WRITING A COMPLAINT ABOUT A PRODUT OR SERVICE)

Please complete the following questions below:


A. Personal data
1. My name is . . .
2. My student number . . .
B. Making a Complaint letter (ASSIGNMENT COLLECTION MUST USE
TYPEWRITING):
1. Category of the damage or unsatisfactory servicing such as:
a. Problem with the delivery goods (underweight, obsolete, defective, incomplete,
not according to buyer’s specification, wrong or poor quality)
b. Pricing
c. Packing
d. Transport
e. Terms and Conditions
f. Faulty Insurance
2. Complaint Letter should include:
a. Background
b. Problem, Cause and effect (Category of the damage or unsatisfactory servicing)
c. Solution
d. Warning
e. Closing
3. Arrange the topics based on your student attendance map or journal (each student
has different Complaint Letter topics).
The topics are as follows:
(Do not forget to change the students name based on your own student’s name)
NO Names of Category of the Product Or Business or Factory Name
Students damage or Servicing
unsatisfactory
servicing
1. Surya Problem with the Notebook PT Acer Indonesia
delivery good
2. Panji L Pricing Smartphone PT SAT Nusapersada
3. Adel Packing Motorcycle PT Astra Honda Motor
4. Panji LS Transport Camera PT Datscrip
5. [Link] Terms and Air Conditioner PT Daikin Air Conditioning
Conditions Monthly Services Indonesia
6. Naning Faulty Insurance Fan PT Syandana Rekatama Indonesia
7. Dika Problem with the Washing Machine PT Sharp Electronic Indonesia
delivery good
8. Leni Pricing Television TCL Corporation
9. Alvin Packing Car PT Toyota Motor Manufacturing
Indonesia
10. Asyam Transport Bicycle PT Wijaya Indonesia Makmur
Bicycle Industries
Sukoharjo, May 16th, 2020

Number: 25/EF-GH/ABCD/IV/2020

Dika Pramudyatama

Jombor Indah RT 05/03 Jombor, Bendosari, Sukoharjo

Subject: Complaint about some damages of the good

To

PT SHARP ELECTRONIC INDONESIA

Jendral Soedirman street, Number 22, Tangerang

Dear Sir,

Through this letter we inform you that our order had arrived on time. However, after we checked
the products you sent us, there are some damages of washing machine part.

The damages are:

1. The capacitor was damaged


2. Washing machine screen that displays working cycle doesn’t work

For the evidence, we will send you back the damage products to be re-check by your company.
We hope in the future, we would not receive anymore damaged products like this.

Thank you for your concern. We will wait for you reply.

Sincerely,

Dika Pramudyatama

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