College of Administrative and Financial Sciences
Assignment 1
Deadline: 12/10/2019 @ 23:59
Course Name: Student’s Name: Taher Alnemer
Course Code: Student’s ID Number: s170057274
Semester: I CRN: 11416
Academic Year: 1440/1441 H
For Instructor’s Use only
Instructor’s Name:
Students’ Grade: Marks Level of Marks: High/Middle/Low
Obtained/Out of
Instructions – PLEASE READ THEM CAREFULLY
The Assignment must be submitted on Blackboard (WORD format only)
via allocated folder.
Assignments submitted through email will not be accepted.
Students are advised to make their work clear and well presented, marks
may be reduced for poor presentation. This includes filling your
information on the cover page.
Students must mention question number clearly in their answer.
Late submission will NOT be accepted.
Avoid plagiarism, the work should be in your own words, copying from
students or other resources without proper referencing will result in ZERO
marks. No exceptions.
All answered must be typed using Times New Roman (size 12, double-
spaced) font. No pictures containing text will be accepted and will be
considered plagiarism).
Submissions without this cover page will NOT be accepted.
Assignment Question(s): (Marks 5)
Q1. From a management perspective, do you think Target made any major
mistakes? Explain.
Q2. Which of the four principal managerial functions were exhibited by
CEO Greg Steinhafel?
Q3. Which of the seven managerial challenges discussed in this chapter is
Target facing? How are they handling these challenges?
Q4. What is your evaluation of Steinhafel's ability to effectively execute the
three key managerial roles—interpersonal, informational, and decisional?
Explain.
Answer:
Answer 1:
I think that it made mistakes.
First, costed much more money because of giving every customer perks,
instead of the customers were that affected by the breach.
I also think a big problem in the beginning was released misinformation and
incorrect information that more customers were affected by the dilemma
than actually were.
Answer 2:
He used the four management functions but the furthermost one for me is the
leadership. Leading that clearly showing when colleagues looked reluctant
from his suggestions. Mainly Chief Marketing Officer Jeffery when he said
it would hammer them. But he stood strong and showed the leadership. The
second one, he meet his team 2 time in the day to inspirit and monitor them.
Answer 3:
Major challenge Target that was facing is the massive cyberthift that waylaid
Target late [in 2013] had knocked confidence and trust in the 51-year-old
retailer to an all-time low and that required a lot of expense and investment
in information technology to solve the problem and also prevent future
issues for the organization. (in information technology)
Another challenge that was facing is a Target must be quick to respond to
customers, which means it has to spend in call centres and increased staff at
locations and it has to be innovative. (in competitive advantage)
Final challenge is (Ethics-related). By gaining the customer trust back and
disclosing an extremely high number of affected users, and creating
significant expenses for the organization.
Answer 4:
Interpersonal: he meets his team 2 times in the day to inspirit and monitor
them.
Decisional: In the time that colleagues looked reluctant from his
suggestions. Mainly Chief Marketing Officer Jeffery when he said it would
hammer them. But he stood strong and showed the leadership.
Informational: invest in the safest technology, especially when handling the
sensitive information of million people worldwide