Compensation and Claims Guidelines
Compensation and Claims Guidelines
CHAPTER 59
CONTENTS
Para
5901. General
5902. Insurance
5903. Items for Which Compensation may be Payable
5904. Conditions under which Compensation is Payable
5905. Inadmissible Claims
5906. Investigation of Claims
5907. Assessment of Compensation
5908. Submission and Approval of Claims
5909. Separation from Kit
J.5921. Introduction
J.5922. Mutual Waiver of Claims
J.5923. Division of Responsibility
J.5924. Method of Reporting
J.5925. Writs and Summonses
J.5926. General
J.5927. Off-Duty Claims
5928. (Navy only) Maritime Claims - General
5929. Collisions and other Navigational Incidents - Claims
5930. Oil Spillage and Gunnery or Missile Firing Incident - Claims
5931. Damage to Naval Static Property
5932. Damage to Fishing Gear
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ANNEXES
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CHAPTER 59
5901. General
1. This instruction provides for compensation to be paid to Royal Navy and Royal Marine
personnel for loss of, and/or damage to, uniform clothing, Service kit and equipment,
personal and family effects in circumstances arising from ‘exigencies of the Service’,
including maritime incidents such as those listed at Para 5929. and relate only to ex gratia
payments. Where a claim is made which alleges negligence on the part of the Ministry of
Defence, its servants or agents, the claim should be submitted to Directorate of Safety &
Claims (D S&C), or the appropriate Area Claims Officer, in accordance with Para J.5924.
2. Claims from Service personnel for loss of and/or damage to personal property arising
directly or indirectly out of the performance of the claimant’s official duties, which are
classified as regulational claims, have now been delegated to all local management areas
and these claims are to be considered on an ex gratia basis. Claims for loss of and/or
damage to personal property which arise out of an alleged negligent act or omission on
the part of the MOD are not regulational claims, but are Common Law claims against the
Department, and should be referred immediately for attention to Directorate of Safety &
Claims, Zone A, 7th Floor, St. Georges Court, 1-12 Bloomsbury Way, London WC1A 2SH
or the local Area Claims officer in accordance with Para J.5924..
5902. Insurance
1. Except to the extent permissible under Para 5904., compensation will not be paid for
any loss or damage which arises from the ordinary risks of civil life such as fire, theft, loss
in transit etc. since such risks are insurable. The fact that these risks arise during Service
life does not mean that they arise from an ‘exigency of the Service’ or are uninsurable
risks. All personnel are therefore strongly advised to protect themselves against loss for
which compensation cannot be granted from public funds or for which under Para 5903.
only limited compensation can be granted, by purchasing insurance against these risks to
cover losses or damage to all personal property and family effects.
2. Baggage should always be insured against risk of loss or damage in transit whether
or not it is accompanied by the owner and in particular for moves to and from the United
Kingdom and between overseas stations (but see 5904..2 sub para b).
3. Claims. Claims to compensate for losses occurring during transit should be made
against the carrier company or an insurance company. It is important that claims are made
in writing within the periods prescribed in the company’s regulations. Failure to obtain
compensation because a claim is not made in due time or is otherwise invalid, or because
insurance has not been taken out to cover the articles and risks described in 5902..
sub para 1 will not be accepted as grounds for an appeal for compensation from public
funds. Any legal costs incurred by individuals in pursuit of insurance claims will not be
borne by the MOD.
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4. Public Property - Loss or Damage. Personnel are advised that they may be liable
to make good loss or damage to public property, such as clothing, accoutrements, etc.,
that they hold on personal charge, if the loss or damage has been caused through
negligence on their part. In addition to insuring against loss of personal private property
from the normal hazards of fire, theft, damage etc., it might therefore be in their interests
to insure any public property on personal charge. Personnel will not be held responsible
for loss or damage which, after due investigation, was deemed to be outside their control.
5. The arrangements for claims arising from loss of and/or damage to personal property
on RAP Flights have been delegated to Business & Finance Unit, RAF Brize Norton,
Carterton, Oxon, OX18 3LX and all such claims should be forwarded to them for
investigation and consideration of an ex gratia payment in accordance with Para 5906..
a. Items of uniform clothing, Service kit and equipment unless there is an entitlement
for free replacement through Service sources.
b. Privately owned books or instruments used for the benefit of the public service.
c. Articles of civilian clothing where such clothing has been specially ordered to be
worn on duty. Compensation will not be admitted where the clothing was
purchased as a result of a grant from public funds.
d. Personal and family effects and other clothing (not otherwise excluded in these
regulations) which it was reasonable for the individual to have in his or her private
possession at the time of loss, namely:
f. Private furniture not under 5903..1 sub para e. but within the scales laid down for
single officers quarters furnished at public expense.
g. Mess and band property, limited to articles considered necessary and in the case
of mess property excluding silver, plate, consumable stores and any items
provided as an approved official issue.
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a. Loss or damage must have been due to the exigencies of the Service.
b. The loss or damage was not due to carelessness or negligence on the part of the
owner or his representative and could not have been avoided by him; and
2. Loss or damage will be regarded as due to the exigencies of the Service when it arises
out of any of the following circumstances:
a. The conditions of active service, i.e. when warlike operations are in progress or
threatened.
b. During transit at public expense where normal insurance against loss was
unobtainable - this would apply to loss of or damage to baggage including private
and family effects, furniture and household goods occurring in transit at public
expense.
c. Accidents occurring on duty, including road or air accidents (see also Annex 87A).
e. Loss of or damage to property handed into the unit store or otherwise entrusted
to official custody during the absence of the owner on leave etc.
4. Exceptional Causes. Claims for loss or damage arising from exceptional causes
outside the definition of exigencies of the Service and which were not insurable risks may
receive special consideration. Any claim under this paragraph must satisfy the
requirements of 5904.. 1 sub para b and sub para c.
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a. Claims submitted more than one month after the date of loss or damage.
c. Losses of money.
e. Loss of or damage to tools in excess of the minimum tool kit of the claimant.
f. Loss of or damage to clothing and items issued on personal loan - such claims
within accordance with BR 96, Materiel Accounting and Storekeeping Manual,
and when appropriate for Royal Marines - Army accounting procedures.
g. Losses of or damage to items of uniform held in excess of the regulation kit (both
optional and compulsory).
m. Consumables.
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(1) The claim is admissible and, if it is, under which category in Para 5903.
(2) The relevant conditions in Para 5904. have been met.
2. If the claim is for damage, the investigating officers should also include or state:
b. The action taken by the claimant to have the article cleaned or repaired. Items
should be repaired whenever economically possible and claims are to be
supported by receipted bills. The full cost of cleaning or repair may be paid
provided that this does not exceed the depreciated value of the article for which
compensation has been claimed. If the article is deemed to be beyond
economical repair, a certificate to that effect should be obtained from a reputable
firm.
c. The actual cost or estimated cost of repairs or cleaning, or the estimated reduction
in value of the article as a result of the damage - whichever is the greater.
e. Confirmation that the article was not covered by insurance or any other provision
for replacement.
3. Claims are to be submitted to the local management authorities, on MOD form 441
together with a copy of the investigation report (if deemed necessary).
a. Books and instruments. The claim is to give the title of the book and the
publisher’s name or the replacement cost of the instrument and the maker’s
name.
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b. Tools. If the lost tools are part of a Service tool kit held on individual loan (see BR
96, Materiel Accounting and Storekeeping Manual), they will be replaced in kind.
Cash will not be paid in compensation for tools held on loan or for tools of a private
nature held voluntarily.
c. Watches (see 5902. sub para 1). If a watch is lost or damaged during the course
of duty, a grant may be authorized (subject to any restriction in force) towards the
cost of replacement or repair. The claim should:
d. Spectacles and dentures (see 5902. sub para 1). Since these articles are
available from service sources, compensation for loss or damage of privately
obtained items is not normally payable.
e. If an individual has been, or is due to be, released from the Service and re-
equipment is therefore unnecessary, a report of the circumstances should be
forwarded to the appropriate Management area, who may at their discretion make
some payment. Such an award will never exceed the depreciated value of the lost
or damaged article. Reports should give details of any uniform unnecessarily
purchased by the claimant before release.
3. A claimant may be required to produce evidence of ownership and of the value of the
article for which compensation is being claimed. Where the owner of lost articles has
subsequently died the Ministry of Defence may require proof that replacement was made
before death.
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1. Claims are to be submitted on MOD Form 441, together with all available detail and
documentary evidence within one month of the incident giving rise to the loss or damage.
A Commanding officer of the rank of Lieutenant Commander/Captain Royal Marines and
above is authorised to approve individual claims which comply with these regulations.
Common Law claims, and those falling under the provisions of paras 5903.1 sub para e,
sub para f and sub para g or 5904. sub para 3, are to be forwarded through the Command
Headquarters to Directorate of Safety & Claims. They are to bear the recommendation of
the Commanding Officer and are to be accompanied by the Unit investigation report under
Para 5906.. In addition, multiple claims (i.e. claims from a number of individuals arising
from the same incident, e.g. a fire) should be sent to Directorate of Safety & Claims for
consideration if one or more of the claims is valued at more than £300. This is to ensure
uniformity and consistency of approach in dealing with all the individual claims.
3. After approval of payment the original copy of the report together with supporting
evidence, vouchers, receipts, etc., should be retained by the approving authority for one
year.
4. Necessary articles of uniform and clothing may be replaced immediately after the loss
and their value charged as a casual payment on the ledger against the individual to whom
the issue is made, without waiting for approval to pay the claim. Abatement from pay may
be deferred until the claim is paid and, if necessary, the casual payment may be carried
forward as a temporary overpayment.
1. The procedure to be followed in cases where individuals become separated from their
kit owing to Service reasons is laid down in BR 96, Materiel Accounting and Storekeeping
Manual, Part III Article 4078.
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J.5921. Introduction
1. This section deals with claims at common law made against the Ministry of Defence
or its servants in respect of damage to or loss of property and for personal injury or death
caused or alleged to be caused by the Ministry of Defence or its servants. It also deals with
common law claims brought by the Ministry of Defence against other parties. It does not
deal with claims arising from purchase or other contracts, claims for awards under Royal
Warrant, Order in Council or Order of Her Majesty relating to disablement or death, or
claims and recoveries allowable under departmental regulations. Nor does it deal with
claims arising from Wirings and requisitions which are dealt with by Defence Estates.
1. Within the Ministry of Defence responsibility for handling all common law claims lies
with Directorate of Safety & Claims and the appropriate Area Claims Officers overseas,
except those areas of claims handling which have been contracted out to commercial
claims handlers. Full details are given in [Link] 59A.
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3. Maritime Accidents. Maritime accidents involving MOD ships and marine craft
accidents occurring on board such vessels whilst at sea or under way are to be reported
in accordance with the following seperate Service instructions:
Royal Navy Para 5928. for ships operated by the RN, including Royal Fleet
Auxiliaries and other ships or craft in the naval service.
Army Army Maritime Instructions for marine craft.
a. The accident reporting system (Central Health and Safety Project - CHASP) as
defined in JSP 442 specifies that a MOD Accident Reporting Form (MF 2000)
must be raised in all cases of death, injury or ill health to any MOD Service or
civilian employee and to any other person, where the cause might be attributable
to the MOD or when it has occurred on MOD land or property. In the case of the
death, injury or ill health being due to hostile activity, whilst at war or on active
duty, the completed MF 2000 is to be sent for inclusion in the medical and
personal records of the injured person. In all other cases the form is to be
forwarded to:
b. If at any time a compensation claim for death or personal injury, sustained in any
theatre and reported in accordance with the CHASP, is made or intimated by a
MOD employee whether Service personnel or United Kingdom Based Civilian
(UKBC) Non Industrial and Industrial Civil Servant, should be forwarded to, or the
claimant be instructed to write as follows:
c. Any other claims against the MOD, arising from incidents occuring in the United
Kingdom, resulting in death or personal injury to third parties or loss or damage to
property where it is alleged that the MOD was negligent should be forwarded to:
Ministry of Defence
DS&C Claims, Zone A, 7th Floor,
St Georges Court, 2–12 Bloomsbury Way
London WC1A 2SH
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d. Overseas Areas
(1) When an incident occurs which results in injury or death of, or in loss of or
damage to the property of, Ministry of Defence locally employed civilian
personnel arising out of and in the course of their employment any claim
should be submitted to the local civilian establishment branch or Claims
Office in accordance with individual theatre regulations. Any claim made by a
local employee or third party at common law should be sent to the appropriate
Claims Office responsible for the country. (See [Link] 59A, Part 2).
(2) Claims resulting from injury to or death of persons or animals, or in loss of or
damage to property, other than those covered in previous paragraphs will be
handled by the appropriate Claims Office. (Navy only - see also Section III).
(1) In the United Kingdom any claims for damage occasioned to private property,
including livestock, during training and manoeuvres will be investigated and
settled by the local Defence Estates Organisation under delegated authority
from the Chief Claims Officer.
(2) Overseas training and manoeuvre damage claims are managed by the local
Area Claims Officer or Directorate of Safety & Claims.
J.5926. General
1. Claims which fall within this section are to be settled only by the authorities mentioned,
except where powers of settlement have been specifically delegated by the Chief Claims
Officer. All personnel are forbidden to enter into correspondence or discussions with any
person in connection with an incident likely to lead to a third party claim, or to do anything
which might be interpreted as an admission of liability.
2. New Civil Procedure Rules were introduced on 26 April 1999. The Rules significantly
change the way Common Law claims are handled, include pre-action protocols, and
govern the conduct of litigation. Any letter of claim (which will contain a clear summary of
the facts on which the claim is based, including allegations of negligence, and will include
details of any injuries suffered or financial losses incurred) received from a claimant,
insurance company, solicitor or other interested party is to be forwarded immediately by
facsimile to Directorate of Safety & Claims as the appropriate authority, and no reply or
acknowledgement whatsoever is to be sent to the writer. Failure to meet the protocol
requirements can lead to sanctions being imposed by the courts. It follows that only
Directorate of Safety & Claims may interpret what constitutes a letter of claim and how an
acknowledgement should be phrased.
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3. Units, ships and establishments will be notified by a Claims Officer if any statement or
supplementary statement from a witness, or the attendance of such a witness is required.
Any request from a Claims Officer or commercial Claims Handler acting for the MOD to
obtain such a statement will be taken as referring solely to a statement required for claims
purposes and not to one for disciplinary purposes. The evidence of police and civilians
required solely for disciplinary purposes may, however, be obtained direct by the quickest
possible means.
4. Units, ships and establishments are reminded that any requests made by Claims
Officers or the Department’s commercial Claims Handlers for additional information, which
may include BOI reports, Service Police reports and unit enquiries, are made both in the
interests of the Ministry of Defence and of the Service, and is for the purpose of ensuring
that a claim by or against the Ministry of Defence, or the initiation of a claim, is properly
considered. All personnel should also be aware that legal proceedings are frequently
served and Claims Officers are frequently called upon to prepare a case for Court Hearing.
All Claims Officers are obliged to comply with the Rules of Disclosure and no information
is disclosed without authority from the appropriate authorising branch. Units, ships and
establishments are therefore to comply fully and promptly to such requests.
1. In the United Kingdom the Ministry of Defence does not accept responsibility for
claims against Service personnel arising from off-duty incidents and claimants are
expected to seek redress against the individuals responsible for the injury or loss.
b. Oil spillage.
d. Damage to naval static property by merchant vessels or other vessels or craft not
owned by the Ministry of Defence.
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2. Authorities Responsible for Claims Action. The authorities listed below are
responsible for ensuring that the correct action is taken promptly after an incident in an
area of their concern giving rise to a maritime claim by or against the naval and marine
forces, or in respect of Royal Fleet Auxiliaries, Royal Maritime Auxiliary Service vessels or
other ships and craft in MOD service, so that the interests of the Ministry of Defence in any
subsequent claim or litigation proceedings are not jeopardized. Reports of incidents giving
rise (or likely to give rise) to a claim by or against the Ministry of Defence, and any letter
of claim received are to be forwarded to the appropriate authority of those listed below:
a. Authorities.
(1) Commandant General Royal Marines who may exercise the authority
delegated by J.5924. sub para 4 and [Link] para 5.
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1. This Article applies specifically to claims arising out of incidents reported under Para
4507. but provides guidance also for the processing of those referred to in Para 5930.,
Para 5931. and, as appropriate, Para 5932. It should be read in conjunction with
Annex 59B.
b. The authority concerned should either settle the claim in accordance with sub
para 5 below or, if the claim cannot be dealt with locally, forward the details of the
claim to Directorate of Safety & Claims in accordance with sub para 6.
b. In major cases where the preliminary negotiations with the other party are
conducted by the Treasury Solicitor, the authority concerned will be informed that
the action specified in sub para 2 will be co-ordinated by Directorate of Safety &
Claims.
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5. Local Settlement.
d. A monthly report giving brief details of claims settled under 5929..5 sub para a
should be forwarded to Directorate of Safety & Claims.
a. Report of incident.
e. Covering comments.
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1. Oil Spillage. Claims against the Ministry of Defence which arise out of damage
caused by the spillage of oil into the sea or into harbour, port or inland waterway and which
involve naval vessels, structures or establishments should be dealt with as appropriate
under the procedures laid down in Para 5929. taking account of the following:
a. Any claim settled locally is to be paid without admission to liability and in full and
final settlement of the claim against the Ministry of Defence.
b. Unless the claim arises from a collision incident, settlement should be made from
the Navy Miscellaneous Maritime Compensation Resource Account Code.
c. Brief details of any claim settled under delegated authority should be forwarded
to Directorate of Safety & Claims.
There is no delegated authority for settlement of claims in respect of oil spillage outside
home waters.
2. Gunnery or Missile Firing Incidents. Claims arising out of damage to property not
owned by the Ministry of Defence by the firing of shells/missiles from one of HM ships
should be dealt with the procedures laid down in Para 5929.. There is no delegated
authority for such claims to be settled locally: relevant information as required, on the lines
of by 5929. sub para 6, should be forwarded to Directorate of Safety & Claims.
1. General (see also guidance in Para 5929.). Authorities locally responsible for the
administration of static property such as jetties, wharves, piers, docks, locks, basins,
buoys, pontoons, dolphins, underwater cables, oil fuel lines or other structures owned or
occupied by the Ministry of Defence (Navy) damaged by a vessel not owned by the
Ministry of Defence, should take certain measures immediately after the incident to ensure
that any claims procedures against the offending vessel will not be jeopardized.
2. Immediate Action.
a. The authority locally responsible for the damaged structure should show the
Master of the vessel the extent of the damage and obtain full details of the vessel
(see sub para 3 below).
b. The Ministry of Defence Police, the Queen’s Harbour Master (if the incident
occurred in a dockyard port) and the Area Flag Officer are to be informed
immediately by telephone if:
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(2) The incident may have been an offence under local by-laws or Port orders;
or
(3) The vessel is foreign and may be attempting to sail out of United Kingdom
territorial waters in order to avoid British jurisdiction.
3. Signalled Report. An initial report is to be made as soon as possible after the incident
by signal (SIC Z4E) to the appropriate authority of those listed in 5928. sub para 2 and to
the Ministry of Defence (Navy). (If the authority locally responsible for the property is one
of those listed in 5928. sub para 2 the signal to the Ministry of Defence (Navy) is still
required.) The signalled report is to be made in the following form:
a. Name of vessel.
b. Home port.
e. Flag state.
f. Tonnage (approximate).
g. Name, address, telephone number and e-mail address of person who should be
contacted about any possible claim.
4. Joint Survey. The appropriate authority of those listed in 5928. .sub para 2 should
ensure that prompt action is taken, if appropriate, to arrange a joint survey of the damage
caused (see 5929.2a sub para 4 and Annex 59B, sub para 14 - 22).
6. Written report. The signalled report is to be followed without delay by a written report
to the appropriate authority of those listed in 5928. .sub para 2. If the authority locally
responsible for the property is one of those listed in 5928. .sub para 2, the report by this
authority should be forwarded as soon as practicable with other appropriate information,
to Directorate of Safety & Claims (see 5929. sub para 6). The report is to include the
following information:
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b. Whether a pilot was on board or tugs were being used at the time of the incident;
c. If the pilot is employed by, or the tug is owned by the Ministry of Defence, did the
vessel sign a Form D.461 or D.462? (In such cases separate reports from the pilot
and the Master of the tug are to be forwarded through Marine Service channels in
accordance with BR 8514, Chapter 7.)
7. Naval Property Abroad. When merchant or private vessels cause damage to static
property owned or occupied by the Ministry of Defence (Navy) abroad, the authority locally
responsible for the property should take action in accordance with this Article and, as
appropriate, with Para 5929..
a. The activities of HM ships or other vessels in the naval service including naval
hovercraft.
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c. Claims exceeding the £8000 limit and any cases of doubt (e.g. if prior warnings or
Notices to Fishermen etc. were not observed) should be forwarded with
appropriate supporting documents and covering comments by the Flag Officer to
Directorate of Safety & Claims.
d. Claims arising from incidents occurring abroad should be forwarded by the local
naval authority, with supporting documents and comments, to Directorate of
Safety & Claims or the appropriate Area Claims Officer.
d. Claims arising from incidents occurring abroad should be dealt with as in 2 sub
para d.
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a. Claims for damage to fishing gear and loss of fishing time arising from the trawling
of such ordnance whether of British or foreign (invariably German) origin (which
may include torpedoes, bombs, mines, shells or other explosive ordnance
originating from ships or aircraft) encountered within 12 miles of the United
Kingdom’s shores may be settled by the Flag Officer on an ex gratia basis up to
a limit of £8000 (as a charge to the Navy Miscellaneous Maritime Compensation
Vote sub-item) subject to:
b. Compensation for loss of fishing time is payable for any period in which the
Explosive Ordnance Disposal Unit is called out and uses a fishing vessel and/or
the services of the skipper and crew to assist in locating a suspected explosive
object even if:
c. If an item identified under 5b sub para (2) is not of Service origin a claim for
damage to fishing gear arising from contact with the object should not be met. If
the item is found to be one of those covered by sub para 7 and sub para 8 below
the total claim should be forwarded with supporting documents and comments by
the Flag Officer to Directorate of Safety & Claims.
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a. Area Flag Officers do not have delegated authority for settling claims for damage
to fishing gear and loss of fishing time arising from the trawling of items which may
include buoys (sonar, mooring or marker buoys etc.) or other miscellaneous items
of naval origin. Any claim submitted (on Form S.1301) by a fisherman (who may
also be entitled to a reward in respect of the recovery of an item of value to the
Ministry of Defence) should be forwarded with supporting documents and
comments by the Flag Officer (to include information about the value of the item
if known) to the Directorate of Safety & Claims.
b. Claims arising from incidents occurring abroad should be dealt with as in 2 sub
para d.
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1. The claims procedure in Article VIII of the Agreement regarding the Status of Parties
to the North Atlantic Treaty signed at London on 19th June, 1951 (Cmd 9363) applies in
Albania, Austria, Azerbaijan, Belgium, Bulgaria, Canada, Croatia, the Czech Republic,
Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Italy,
Kazakhstan, Latvia, Lithuania, Luxembourg, Macedonia (the former Yugoslav Republic
of), Moldova, the Netherlands, Norway, Poland, Portugal, Romania, the Slovak Republic,
Slovenia, Spain, Sweden, Turkey, Ukraine, the United Kingdom, the United States of
America, and Uzbekistan.
2. Article VIII of the Agreement contains provisions for dealing with and settling certain
categories of claims including:
c. Claims from third parties for death or personal injury arising out of the navigation
or operation of a ship used by the forces or the loading, carriage or discharge of
cargo from it, and occurring in the receiving State or its territorial waters.
d. Claims from third parties against members of a visiting force or civilian component
arising out of their tortious acts or omissions (negligence) occurring in a receiving
State but not done in the performance of official duty.
a. Third-party maritime claims for material damage occurring in the ports or territorial
waters of a receiving State; or
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Claims within categories 3a and b are to be reported to Directorate of Safety & Claims in
the normal way (copy to the Naval Attaché concerned).
4. The Service or civilian personnel covered by the NATO claims procedure must have
come to the country concerned (the receiving State) on official duty, i.e., not privately on
leave. Personnel of any of HM ships which are visiting the port of a NATO country are
covered, as well as personnel stationed in the receiving State or landed for exercises or
training. Members of the Armed Forces of the United Kingdom include, for this purpose,
members of the Reserves under training; the ‘civilian component’ includes members of the
sponsored organisations and Ministry of Defence United Kingdom based civilian staff. The
staff of Naval Attaches are not included.
5. Members of the forces of Commonwealth countries (other than Canada) and of non-
NATO countries, who may be borne in HM ships, are not covered by the Agreement; nor
are persons who are not in the employ of the Ministry of Defence (e.g., servants,
laundrymen, or civilian passengers).
1. Third-party claims arising from acts done on duty are, under the NATO claims
arrangements, investigated, assessed and paid by the authorities of the receiving State in
the same way as local claims arising from the activities of its own forces; and accounts are
subsequently rendered to the sending State. Third party claims arising from acts done by
off duty personnel, including claims resulting from the unauthorised use of Service
vehicles, are considered and assessed (but not paid) by the receiving State and a report
is submitted to the sending State who decide whether to offer an ex gratia payment and in
what amount.
2. Both on duty and off duty claims are handled, as between the NATO governments by
designated Claims offices. Directorate of Safety & Claims handles all such claims involving
United Kingdom armed forces, except where there is an Area Claims Officer or deployed
Claims Officer, through Service attaches. Addresses are shown at [Link] 59A, Part 3.
Commanding Officers are therefore to address reports on incidents giving rise to claims to
the appropriate office.
3. Copies of reports under sub para 2 are to be sent at the same time to
a. Date of incident, ship involved, particulars of the personnel involved, full details of
the circumstances and of the damage claimed, and the names and addresses of
claimants and witnesses. Service and civilian police reports, if compiled, should
also be forwarded. If, for any reason, the naval personnel alleged to be
responsible cannot be identified the circumstances should be stated.
b. Whether or not the act or omission giving rise to the claim was done in the
performance of official duty.
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c. Whether naval disciplinary action or local police action has been or is to be taken.
d. Whether proceedings by the claimant in a local court are likely and whether the
officer or rating concerned has admitted responsibility for the damage and has
expressed his willingness in writing to pay compensation.
5. Persons making claims should be told to send their claims to the responsible office of
the Receiving State and not to any British Consul or other authority.
1. The Ministry of Defence accepts no liability for the acts of naval personnel while off
duty. No payment or promise of payment from naval funds is to be made (either direct or
through the Consul) unless the individual concerned has undertaken to reimburse the
Crown, or express Directorate of Safety & Claims approval is obtained.
3. If it is not possible to reach a quick and amicable settlement with the claimant, the
individual responsible should be asked whether, if a settlement is negotiated officially, he
is willing to reimburse the Ministry of Defence for any sum paid and up to what maximum.
If any advance of pay would be necessary, the maximum should be as in sub para 2. Any
undertaking to this effect must be made voluntarily and should be in writing. There is no
power to impose monetary charges in such cases; naval disciplinary action in respect of
any offence from which the claim arises is to be taken first and the matter of payment
should be raised independently afterwards.
1. In a NATO country, any off-duty claim that cannot be settled on the spot by private
arrangement, e.g., while the ship is in port, should be reported without delay to the
appropriate United Kingdom Claims Office, with the details required by 5943 sub para 4.
The Consul, if involved, should be asked to take no action but pass any correspondence
to the Claims Office. The claimant is at the same time to be informed that the matter is to
be dealt with under the NATO SOFA procedure and that he must pursue the matter with
the responsible office of the receiving State. If the individual responsible has given a
written undertaking to pay, the original should be sent to the sending State Claims office
and a copy to the Ministry of Defence. The sending State Claims office will, if appropriate,
make proposals to the Commanding Officer about payment by the individual.
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3. If, in any non-NATO foreign country, the Commanding Officer cannot discover the
identity of an individual responsible for an off-duty tort giving rise during the ship’s visit to
a claim, but is reasonably satisfied that a member of the ship’s company was responsible,
an ex gratia payment may be made up to a maximum of £100 provided that it is authorized
by the Senior Naval Officer present, or by the Naval Attaché. The Commanding Officer
should investigate the claim in consultation with the British Consul or Naval Attaché, if
present. Receipts obtained for such payments are to state that the payment is accepted in
full and final settlement of any claim against the Ministry of Defence and its servants and
implies no acceptance of legal liability. Claims which cannot be met within the £100 limit
are to be dealt with as in sub para 2.
1. When Commanding Officers are required to investigate claims, they should require a
claimant to itemize and substantiate the elements in his claim, e.g., cost of replacements,
out-of-pocket expenses, medical expenses, fares, etc., and to produce estimates of repair
costs from reputable repairers. The Consulate should be asked for advice as necessary,
e.g., as to local prices, and to check the items. Inquiries should be made of the claimant
as to any insurance taken out. An attempt should be made to assess and negotiate a fair
figure before reporting an unsettled claim to Directorate of Safety & Claims.
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1. Incidents of major consequence involving libertymen ashore (e.g., serious assault) are
to be reported to the Commander-in-Chief concerned (copy to Directorate of Safety &
Claims).
3. In foreign ports where the local civil authorities demand, in return for handing over the
individual, a guarantee covering the payment of such costs, fines and damages as may be
awarded subsequently by a local court, no such guarantee is to be given except on
instructions from the Commander-in-Chief. The Naval Attaché or Consul should be asked
to obtain local legal advice before a decision is made. See Para 5812. for bail abroad.
1. An advance of pay for meeting a fine or court costs may be authorised under the
conditions set out in BR 1950, Naval Pay Regulations. Fines and court costs are the
liability of the individual concerned.
2. In some cases an individual may be released to his ship and the hearing of the case
by the local court may be then taken later in absentia. If fines or costs are then inflicted,
the individual concerned has a personal obligation to pay them and neither the ship nor
the Consul should make payment except with his agreement. Cases of difficulty are to be
reported to the Commander-in-Chief and Directorate of Safety & Claims.
1. When in any case the Consul has been instructed to pay on behalf of an individual,
the amount should be debited against his naval pay account. The letter to the Consul
should quote the number of the account and the ledger period in which it occurs. One copy
of this letter should be sent to the CE, PPA and a further copy kept as a ledger enclosure.
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