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Solving Complex Problems in Organizations

The document discusses challenges in solving complex problems and eliminating their root causes. It addresses how problem solving methodologies can provide a framework and asks how to create a culture of overcoming problems at all levels. The document also examines automotive industry challenges with problem solving capabilities and risk if issues are not addressed.

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chrysobergi
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22 views13 pages

Solving Complex Problems in Organizations

The document discusses challenges in solving complex problems and eliminating their root causes. It addresses how problem solving methodologies can provide a framework and asks how to create a culture of overcoming problems at all levels. The document also examines automotive industry challenges with problem solving capabilities and risk if issues are not addressed.

Uploaded by

chrysobergi
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Interactive Breakout Session

COMPLEX PROBLEM SOLVING:


CHALLENGES AND OPPORTUNITIES
What is the key challenge
in solving complex
problems to completely
eliminate their causes?
How to understand the
real problem beneath
the process challenges
affecting your organization?

How the methodologies


(Lean, Six Sigma, TRIZ and
others) converge to provide
you a framework for What can we do to
problem solving? create a culture of problem
solving and overcome
challenges at all levels in
our organizations?
Quality Challenges Identified By
Automotive OEMs and Suppliers Although slight differences emerge when ranking why
these capabilities are inadequate, both point to a
desire for a rapid answer, compromising analysis.

The lack of effective problem solving resulting


in continually repeating the same problems

Source: Deloitte/AIAG
Almost two-thirds of respondents feel their
organizations are at best moderately capable
at Problem Solving.
More than half see significant risk if no action is taken
to close the gap between where the industry is today
versus where the industry should be.

Source: Deloitte/AIAG
Mechanism
Logical Thinking
• The problem is ….. (the containment is…)

• The root cause (or chain of causes) is ….


• This has been demonstrated by….
• Are causes explaining the history?

• The corrective action is ….


• The corrective action will work because .…

• The problem will not happen again due to …..


What is the key challenge
in solving complex
problems to completely
eliminate their causes?
How to understand the
real problem beneath
the process challenges
affecting your organization?

How the methodologies


(Lean, Six Sigma, TRIZ and
others) converge to provide
you a framework for What can we do to
problem solving? create a culture of problem
solving and overcome
challenges at all levels in
our organizations?
2 4 6 8 10 12 …
2 4 6 8 10 12 2
Ca y u rea t is?

Our amazing brain filled in the blanks!


Can you read?

IUMRING TQ GQNGIUSIQNS
Can you read?

IUMRING TQ GQNGIUSIQNS

But our brain filled in the blanks here


too!

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