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Emotional Intelligence Toolkit
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Emotional Intelligence
Toolkit
Want to become a happier, healthier you? This free
program offers tools for managing stress and emotions, Related
improving your relationships, and bringing your life into
balance. Quick -§
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Relief
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Improving Emotional
Intelligence (EQ),
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What is the toolkit and how does it intelligence-eq htm),
work?
Have you ever felt like stress, anxiety, depression, or anger
was controlling you? Do you often act impulsively, doing or
saying things you know you shouldn't, only to regret it later?Or do you feel disconnected from your feelings and
emotionally numb? These can all be signs that you need to
work on building your emotional intelligence (EQ).
What's your hope for
2021?
Last year was rough. But we're
hopeful for the year ahead. And
since hope is contagious, please
share your hope for 2021.
By learning to keep stress and emotions in check, you'll not
only improve how you communicate with others, but you'll
also be able to get off the “emotional rollercoaster,” even out
extremes in mood, and bring your life into balance. This toolkit
will show you how.
HelpGuide’s Emotional Intelligence Toolkit is a step-by-step
guide that can help you to:
© Change self-defeating moods and attitudes.
© Quickly manage stress and anxiety
© Stay connected to what you feel as well as think
© Follow through on your hopes and dreams.
Why emotions matter
The toolkit is based on the recent transformations that have
taken place in the field of psychology. Emotion is now at the
heart of clinical theory and is seen as the foundation to
Building Better Mental
Health
(https:[Link],
health/building-better-
[Link])
aa
Management
([Link]
management,htm)psychological change. We also now know that all of our
thinking benefits greatly from having an emotional
component.
As you develop the capacity to better recognize and
understand your own emotions, you'll find it easier to
appreciate how others are feeling, improving how you
communicate and helping your personal and professional
relationships to flourish. And as you bring stress into balance
and learn to tolerate even unpleasant emotions, you'll discover
that your capacity for experiencing positive emotions has
grown and intensified. You'll find it easier to play, laugh, and
experience joy ([Link]
living/[Link]). No matter how
stressed or emotionally out of control you feel now, by
drawing on these tools, life can and will get lighter and
brighter,
Video: Why emotions matter
Before we begin learning the skills of emotional intelligence
that enable us to override stress and stay healthy and happy,
it’s important to first take a look at things we do that can
block our ability to acquire new habits.Video: Roadblocks to Awareness
Step 1: Learn to quickly relieve stress
Being able to manage and relieve stress is the key to staying
balanced, focused, and in control, no matter what challenges
you face in life. As well as helping you cope with day-to-day
stressors, employing quick stress relief techniques will also
help you bring your nervous system into balance when
practicing the meditation part of this toolkit.
There are countless techniques for dealing with stress
([Link]
[Link]). Talking face-to-face with an understanding
friend, exercise, yoga, and meditation, for example, are all
great ways to ease stress and anxiety. But it may not be
practical (or even possible) to go for a run or meditate when
you're frazzled by your morning commute, stuck in a stressful
meeting at work, or fried from another argument with your
spouse. For situations like these, you need something more
accessible. That's where quick stress relief comes in.Use Your Senses to Relieve Stress
Sight
Went
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‘
([Link]
content/uploads/SensesGraphicLandscapejpg)
Quick stress relief
The best way to reduce stress quickly is by taking a deep
breath and using your senses—what you see, hear, smell,
taste, and touch—or through a soothing movement. By
viewing a favorite photo, smelling a specific scent, listening to
a favorite piece of music, tasting a piece of gum, or hugging a
pet, for example, you can quickly relax and focus yourself.[Read: Quick Stress Relief]
([Link] [Link]/articles/stress/quick-stress-
relief. htm)
Of course, not everyone responds to each sensory experience
in the same way. The key to quick stress relief is to
work best for you
([Link]
relief htm).
Video: Quick Stress Relief
Step 2: Build emotional intelligence
(EQ)
Emotional intelligence (EQ) is the ability to identify,
understand, and use your own emotions in positive ways to
relieve stress and anxiety, communicate effectively, empathize
with others, overcome challenges, and defuse conflict. When it
comes to happiness and success in your relationships, career,
and personal goals, EQ matters just as much as the better
known !Q.
Emotional intelligence is commonly defined by four attributes:
1. Self-management — You're able to control impulsive
feelings and behaviors, manage your emotions in healthyways, take initiative, follow through on commitments,
and adapt to changing circumstances.
2. Self-awareness — You recognize your own emotions and
how they affect your thoughts and behavior. You know
your strengths and weaknesses, and have self-
confidence
3. Social awareness ~ You can understand the emotions,
needs, and concerns of other people, pick up on
emotional cues, feel comfortable socially, and recognize
‘the power dynamics in a group or organization.
4. Relationship management — You're able to develop and
maintain good relationships, communicate clearly,
inspire and influence others, work well in a team, and
manage conflict.
Many of us are disconnected from our emotions—especially
strong emotions such as anger, sadness, fear—because we've
been taught to try to shut off our feelings. But while you can
deny or numb your feelings, you can't eliminate them. They're
still there, whether you're aware of them or not. And even
unpleasant emotions can have beneficial aspects. Sadness
can support emotional healing, for example, fear can trigger
life-saving action, and anger can mobilize and inspire.
[Read: Improving Emotional Intelligence]
([Link] [Link]/articles/mental-health/emotional-
Unfortunately, without being connected to all of your
emotions, you can’t manage stress, fully understand your own
behavior, or appropriately control how you think and act. But
whatever your circumstances or challenges, the skills for
improving EQ and managing your emotions can be learned at
any time ([Link]).Video: Developing Emotional Awareness
Step 3: Practice the Ride the Wild
Horse meditation
Many of us struggle to manage our emotions. Our feelings can
often seem like a wild horse, full of fear and uncontrolled
energy. They may cause you to freeze, act out, or shut down—
making it difficult to think rationally, causing you to say and do
things you later regret. Or you may go to great lengths to
avoid difficult emotions by:
Distracting yourself with obsessive thoughts, mindless
entertainment, and addictive behaviors. Watching television
for hours, drinking, gambling
([Link]
[Link]), overeating, playing
([Link]
[Link]) or the Internet are common ways to avoid
dealing with your feelings.
Sticking with one emotional response that you feel
comfortable with, no matter what the situation requires. For
example, constantly joking around to cover up insecurities or
getting angry all the time to avoid feeling sad or anxious
Shutting down or shutting out intense emotions. if you feel
overwhelmed by your emotions, you may cope by numbing
yourself. You may feel completely disconnected from your
emotions, like you no longer have feelings at all.Instead of trying to ignore strong emotions, you can accept
and tame them by taking up the reins and learning how to ride
them. This is where the Ride the Wild Horse mindfulness
meditation comes in. As well as helping you to relax, it also
teaches you how to harness all of your emotions—even the
uncomfortable or overwhelming ones you've been trying to
avoid. You'll learn how to ride out intense emotions, remaining
in control of the experience and in control of your behavior.
What to expect from the meditations
The meditations focus firstly on your breathing and
progressive muscle relaxation, and then on your
current emotional state.
© Ifyou begin to feel overwhelmed by
uncomfortable emotions, use the quick stress
relief techniques you learned in Step 1 to bring
your nervous system back into balance before
continuing.
© By learning to remain mindful under stress in this
way, you'll be able carry these feelings through
into your daily life, even in situations that feel
threatening, stressful, or uncomfortable.
Beginning meditation - 16 minutes
Learn how to relax and open yourself up to discovering
physical and emotional sensations throughout your body.
Move up to the intermediate meditation when you feel
attuned to the feelings and sensations throughout your body.
00:00 00:00
Download: Beginning-Meditation
([Link]content/uploads/2018/11/Beginning-Meditation. mp3)
Intermediate meditation — 18 minutes
Learn how to identify the physical and emotional sensations in
your body that stand out from the rest—that feel stronger or
different. Move up to the deeper meditation when you are
able to pinpoint and focus on different or unusual sensations
and feelings in your body.
00.00 00:00
Download: Intermediate-Meditation
([Link]
content/uploads/2018/11//Intermediate-Meditation.mp3)
Deeper meditation — 24 minutes
Learn how to stay emotionally connected even in situations
that make you feel uncomfortable or mildly stressed. Move up
to the deepest meditation when you are able to remain calm
and focused in such situations.
00:00 00:00
Download: Deeper-Meditation
([Link]
content/uploads/2018/11/Deeper-Meditation. mp3)
Deepest meditation - 30 minutes
Learn how to remain focused, alert, and emotionally aware at
all times, even in the most stressful situations.
00100 00:00
Download: Deepest-Meditation
([Link]
content/uploads/2018/11/Deepest-Meditation.mp3),Step 4: Continue practicing and enjoy
the benefits
It's important to continue practicing the Ride the Wild Horse
meditation until you're able to stay connected to your feelings
and remain calm under stress in your daily life. Each time you
practice the meditation, you should feel a little more energy
and alittle more comfortable with your emotional experience.
But don't rush the meditative process. You will absorb more if
you move slowly. Take time to notice the small changes that
add up to allife change.
At the end of each meditation, as you shift your attention away
from an exclusively internal focus back onto your everyday
concerns, some awareness of what you're feeling will likely
remain with you. This means that you're integrating the
process into your everyday life, which will give you a greater
sense of control over your emotions. Of course, learning new
skills takes time and effort, especially if your energy is being
sapped by depression, anxiety, or other challenges. But if you
start small with baby steps undertaken at times of the day
when you have the most energy, learning a new skill set can be
easier than you think
Practice, practice, practice. The more you repeat the
meditations, the more comfortable you will feel with your
emotions and the greater change you'll experience in your
thoughts, feelings, and actions. With regular practice, you can
actually change your brain in ways that will make you feel
more confident, resilient, and in control.
[Read: Surviving Tough Times by Building Resilience]
(https:/[Link]/articles/stress/surviving-tough-
[Link])
Set up predictable challenges. Try practicing your new
emotional intelligence skills at predictable times of stress,
when the stakes are low. For example, tune into your bodywhile doing household chores or commuting through heavy
traffic.
Expect setbacks. Don't lose hope if you backslide into old
habits now and then. It happens. Instead of giving up after a
setback, vow to start fresh next time and learn from your
mistakes.
When in doubt, return to your body. If you're struggling to
manage your mood in a tough situation, take a deep breath,
and apply quick stress relief.
Talk to someone about your experience
Try to find a person you can talk to about your experiences
with the meditation. What did you learn about yourself? What
did you discover about your emotions? Speaking to someone
face-to-face will help you retain what you've learned.
Video: Unexpected Rewards
Frequently Asked Questions
How much time do | need to invest in Ride the Wild Horse?
It takes about 21 to 28 consecutive days to create a new
habit, but if you do the process correctly and often, you'll
experience dally benefits. As you want the process to become
second nature to you—so you don't “forget” to apply the skills,
in times of extreme stress—it may take alittle longer.What should | do if initially feel something in one part of
my body, and a stronger sensation occurs somewhere else?
Always follow the intensity. Focus on the strongest sensation
you feel
What if | don’t feel anything or | just feel empty?
That's normal. Pay attention to the feeling of having no feeling,
or of being numb or empty.
P'm getting emotional during the meditation, is that normal?
Yes. Releasing repressed feelings can be intense. If you cry,
tremble, moan, or make other sounds, remember to breathe
deeply and hold your focus. It is okay to experience these
emotions—as long as you can calm and focus yourself and
feel in control of the process
If after numerous attempts you still feel uncomfortable, it may
be an indication of unresolved trauma from your past
Consider consulting a trauma specialist.
About this toolkit
The Emotional Intelligence Toolkit is based on the
‘empowering life work of HelpGuide’s co-founder, Dr. Jeanne
Segal ([Link]
[Link]).
Authors: Jeanne Segal, Ph.D., Melinda Smith, M.A., and
Lawrence Robinson
([Link]
utm_source=website&utm_medium=emotional-
intelligence-toolkit&utm_campaign=the-
gift-of-hope)One in four people will struggle with mental health at some
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Last updated: December 2020
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