DHL EXPRESS

SERVICE & RATE

GUIDE 2020
NEPAL
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The International Services How to Ship Shipping Tools Zones and Rates
Specialists Page 4 with DHL Express Page 14 Page 15
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CONNECTING YOUR WORLD

Operating in

220+ countries and

territories worldwide 260+ ​aircraft

3,000+ 3,000+
​facilities ​ ights per day
fl
(commercial and
non-commercial)

300+
​TAPA* certifications

400
By the year 2050,
Deutsche Post DHL Group
aims to achieve zero
emissions logistics
million+
shipments
34,000+
v​ ehicles (own, leased,
per year
subcontracted trucks
and vans)

100,000+ 84,000+
​Service Points
​employees

Figures are approximate as of the end of 2018

*TAPA = Transported Asset Protection Association
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DHL Service & Rate Guide 2020: Nepal

THE INTERNATIONAL SPECIALISTS

The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates

DHL Express is the global market leader and specialist in international shipping and courier delivery services. We have been building
and continuously improving our service for more than 50 years. Key to our success is the strength of our global network, spanning
more than 220 countries and territories, in which some 100,000 employees provide services to more than 2.6 million customers.
What really sets us apart is the international shipping expertise of our people. Their knowledge, coupled with their passion and
‘Can-Do’ attitude, delivers a truly world-class service and ensures that your shipments get to their destination securely and as quickly
as possible.

Through our Certified International Specialist Program we This guide enables you to find out how DHL Express can help
provide all DHL Express employees with the requisite you with your international shipping needs, and to see what best
knowledge they need to do their job competently and fits your needs from our wide range of products and services.
confidently – and that’s good news for both employees and Should you have any questions, please get in touch with your
customers. As Certified International Specialists you can rely on DHL Account Manager or visit us at [Link].
DHL Express as the experts in international express.
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DHL Service & Rate Guide 2020: Nepal

SERVICES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates

Export Import Optional Customs

E-commerce Surcharges
Services Services Services Services

Our core services are time definite and offer you secure door-to-door delivery of goods and documents to and from virtually every
country and territory. Whether you need your shipments delivered at the start, middle or end of a business day, our services offer full
track-and-trace visibility so you always know where your shipments are.

EXPORT SERVICES
DHL Express Worldwide DHL Express 12:00
Our most popular product, DHL Express Worldwide, offers an With DHL Express 12:00 you will receive your shipments
end of business day delivery service around the world for pieces before 12 noon on the next possible business day. DHL
up to 70kg and shipments up to 1,000kg. Express 12:00 offers a money-back guarantee and is
currently available only for document shipments on 70
We deliver reliably and quickly to more global destinations destinations across the world.
across a single integrated network than any other express
delivery company.

Our international services at a glance

DHL Express
DHL Express 12:00
Worldwide

Delivery by the end of

Delivery before 12 noon
Service description the next possible
on the next possible business day
business day

Money-back guarantee No Yes*

Countries and territories covered More than 220 70

Delivery attempts 2 2

Maximum piece weight (not on pallet) 70kg 2kg (Documents only)

Maximum pieces per shipment – –

Maximum piece dimensions (L x W x H)† 120 x 80 x 80cm Not applicable

Maximum pallet weight 300kg Not applicable

Maximum shipment weight 1,000kg 2kg (Documents only)

Maximum pallet dimensions (L x W x H) 120 x 120 x 160cm Not applicable

*Additional terms and conditions apply – see [Link] for details.

†A shipment is deemed unacceptable if its packaging is absent or inadequate, or if transporting the shipment would present risks of damaging

equipment, other packages or injuring personnel. DHL reserves the right to either not accept or return the shipment to the shipper. These network
restrictions are subject to change with 30 days’ notice.
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DHL Service & Rate Guide 2020: Nepal

SERVICES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates

Export Import Optional Customs

E-commerce Surcharges
Services Services Services Services

IMPORT SERVICES
With our DHL Express Worldwide Import
product, you can import shipments from over
220 countries and territories in the world. This
is more than any other express delivery
company can offer. What’s more, customers in,
say, the USA can order an import from China
not just to the USA, but to other destinations as
well. We call this a third country shipment.

There is no need for local brokers or forwarders

to get involved in any part of the process. You
are in full control, and able to manage all
aspects of your imports in a very simple way.
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DHL Service & Rate Guide 2020: Nepal

SERVICES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates

Export Import Optional Customs

E-commerce Surcharges
Services Services Services Services

POWERING UP THE POTENTIAL OF INTERNATIONAL E-COMMERCE

International e-commerce
The explosion in online shopping extends across borders, and
this trend looks set to continue. DHL supports our customers’
international growth with:
DHL’s On Demand Delivery tool keeps receivers informed
of shipment progress, allowing them to reschedule,
nn Global reach
reroute, release or conveniently collect from a DHL
nn Express options
Service Point. It is an innovative, easy-to-use, mobile-
nn Duties and taxes paid options and customs expertise
friendly service, especially for residential deliveries.
nn Late pick ups
nn Easy returns solutions
Designed to enhance the online shopper’s experience,
especially for residential deliveries, the service is
Fast, flexible and easy
available globally, meaning consistent service standards
Consumers expect everything ‘on demand’ – anytime, anywhere.
and a harmonized user experience.
DHL shipping options give customers a distinct competitive
edge: over 90% of online consumers look at the available
delivery options before going to the checkout, and their decision
is influenced by delivery speed, flexibility and ease. Scheduled delivery Signature release/
leave your signature

Leave with neighbor Collect from

or concierge Service Point

Alternative address Vacation hold

Discover and grow

Visit [Link] to learn more about how DHL helps
e-commerce companies ranging from start-ups to large
enterprises, advising them on how to grow internationally.
Our e-commerce focussed country guides, white papers such as
‘The 21st Century Spice Trade’, customer and trend research and
market intelligence tools can enable you to better understand
your customers and shipping requirements to take the next step
in your e-commerce journey.

Our customers go global with ease and speed, maximizing the

enormous potential of international e-commerce.
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DHL Service & Rate Guide 2020: Nepal

SERVICES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates

Export Import Optional Customs

E-commerce Surcharges
Services Services Services Services

OPTIONAL SERVICES
DHL Express offers a wide range of optional services – from standard liability with this service. It provides coverage and
non-standard deliveries and billing options to climate neutral compensation in the case of loss or damage.
shipping. You have the flexibility to choose the best service for
your needs with our express delivery services worldwide. Direct Signature View charges
Contact Customer Services to learn more. If you are sending sensitive documents or high value contents
you can request DHL to obtain a direct signature from the
Duties and Taxes Paid View charges consignee or a representative at the delivery address. DHL will
DHL Express can arrange for the shipper or a third party to be ensure your shipment is not re-directed, or delivered at an
billed for any duties and taxes payable at destination, rather alternative address.
than the receiver of the shipment being billed. Charges apply
whenever the shipper requests that duties, taxes or other Change of Billing View charges
regulatory fees be billed outside of the destination country. This applies when a customer requests a change of defined
billing information on an already issued invoice, and which will
Dedicated Pickup and Delivery View charges result in a reissuing of the invoice and, in case of an account
If your business needs a dedicated vehicle to collect or deliver change, crediting of the old account and debiting of the new.
unusual shipments or a pickup or delivery outside normal
business hours, we can arrange this for you. Neutral Delivery View charges
This service allows for the delivery of non-document shipments,
Extended Liability View charges without any value of the product being shared or exposed to
If you are sending valuable documents such as passports, visa the receiver, since the commercial invoice is removed prior
applications or regulatory certificates you can extend the DHL to delivery.

For a full list of optional services, please visit [Link].

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DHL Service & Rate Guide 2020: Nepal

SERVICES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates

Export Import Optional Customs

E-commerce Surcharges
Services Services Services Services

SURCHARGES
cannot be fulfilled after making efforts at the destination to
In order to maintain a consistently high level of service, in determine the correct address. This surcharge applies to
specific circumstances DHL Express levies a surcharge for international shipments.
exceptional activities, ensuring that these surcharges are fair for
all of our customers. Data Entry View charges
This fixed surcharge applies for each shipment consigned with
Fuel Surcharge View charges non-electronic, paper based manual waybills. Electronic
This variable surcharge is applied to the weight charge of each shipping documentation incurs no additional charges.
shipment and any transportation related surcharges. It is
derived from publicly available fuel oil indices that are also Security Charges View charges
shown on the DHL Express website at [Link]. The charge is Additional surcharges may apply when shipping from or to a
calibrated every month to the oil price that was current two destination country where DHL is operating at elevated risk due
months prior to the billing month. The Fuel Surcharge applies to to continuous state of war, civil unrest, or continuous threats
international shipments. from terrorism (Elevated Risk), or when shipping to a
destination country that is subject to trade restrictions imposed
Remote Area View charges by the UN Security Council (Restricted Destination).
This surcharge applies when a shipment is collected from
or delivered to a location that is distant or difficult to serve.
The Remote Area surcharge applies to international shipments.

Overweight Piece View charges

A fixed surcharge is applied to every piece, including a
pallet that exceeds a scale or volumetric weight of 70kg.
The Overweight Piece surcharge applies to international
shipments.

Oversize Piece View charges

This fixed surcharge applies to every piece, including a pallet,
with a single dimension in excess of 120cm. The Oversize Piece
surcharge applies to international shipments.

Non-Stackable Pallet View charges

This fixed surcharge is applied to every pallet within a shipment
that cannot be stacked, either on request by the shipper, or
because of its shape, content or packaging. This surcharge
applies to international shipments.

Address Correction View charges

This fixed surcharge is applied to any shipment that has an
incorrect delivery address at the time of pickup and the delivery

For a full list of surcharges, please visit [Link].

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DHL Service & Rate Guide 2020: Nepal

SERVICES
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates

Export Import Optional Customs

E-commerce Surcharges
Services Services Services Services

CUSTOMS SERVICES
DHL Express is the international specialist in shipping, with Formal Clearance View charges
extensive knowledge and experience of dealing with customs Applied in selected countries, when importing goods with an
topics worldwide. For your peace of mind, we provide a wide aggregated declaration value or weight exceeding the limits set
range of customs support for standard as well as non-routine by destination customs authorities, or due to other regulatory
customs-clearance processes. By making sure that clearance is requirements are excluded from routine clearance procedures.
a smooth and efficient process, we ensure your shipments arrive
as quickly as possible, and leave you free to focus on your core Export Declaration View charges
business. With our online tool ([Link]) we provide essential Applies in countries where an export declaration is required
customs information to help you prepare your shipments. for shipments containing controlled commodities or exceeding
a certain value threshold or weight. Depending on origin
Disbursement View charges country, shippers that submit a declaration online may avoid
At the receiver’s request, DHL credit or cash is used to fund the the local charge.
clearance, duty and tax charges relating to a shipment or piece,
instead of the receiver using their own bond or credit line. Release to Broker View charges
The customs process is accelerated, with DHL making prompt At shipper or importer request, the release of a DHL Express
payment of relevant charges while the receiver defers payment shipment to the customers designated customs broker of
until an agreed date. choice. DHL will transfer the responsibility for a shipment and
related customs documentation to the customer’s nominated
Broker Notification View charges broker for clearance and last mile delivery.
At the customer’s request, DHL will provide the necessary
paperwork to the customer’s designated broker to perform the Clearance Data Modification View charges
import clearance and resume the delivery to the final destination A surcharge applies in case the customs declared value of a
once the clearance is completed. DHL is subsequently not shipment requires modification either before or during the
responsible for the timeliness of the submission to customs or customs clearance process.
for the release of the shipment.

For a full list of customs charges, please visit [Link].

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DHL Service & Rate Guide 2020: Nepal

HOW TO SHIP WITH DHL EXPRESS

The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates

Preparing Your Shipment Packaging Your Shipment Paying for Your Shipment

PREPARING YOUR SHIPMENT: AS EASY AS 1-2-3

1 Shipment weight
Please weigh and measure your shipment. If you are
sending a large but lightweight shipment, where its
Height

volumetric (dimensional) weight exceeds its actual

weight, the cost of the shipment is calculated on the space
your consignment takes up on the aircraft. This is a Length
standard IATA method. To calculate the volumetric weight Width
of your shipment, simply multiply the length by height by
width in centimeters, then divide the total sum by 5,000
for each piece in the shipment. Any piece in the shipment
may be re-weighed and/or re-measured by DHL to
confirm this calculation.

2 Documentation required: waybill

All shipments sent with DHL Express need to have a fully
completed DHL waybill or label securely attached to each
piece. This will enable the successful movement of your
shipment through the DHL network. Each waybill or label
is individually numbered to allow you to track your
shipment from collection through to delivery. Your
shipment may also need to be accompanied by customs
documentation, such as a commercial or proforma
invoice, as well as additional paperwork depending on the
contents and value of the shipment and the country you
are sending to.

3 Documentation required: invoice

A commercial or proforma invoice is required when
sending non-document shipments to countries and
territories outside your origin country or customs union.
This is essentially a declaration containing all the details
of a transaction and is used by customs authorities to
assess if duties or taxes are payable. A commercial invoice
is used when goods are part of a commercial transaction
or intended for resale. A proforma invoice is used when
sending goods of no commercial value (for example,
when sending samples).
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DHL Service & Rate Guide 2020: Nepal

HOW TO SHIP WITH DHL EXPRESS

The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates

Preparing Your Shipment Packaging Your Shipment Paying for Your Shipment

PREPARING YOUR SHIPMENT

Your invoice will require the following details:

Exporter Commercial
1
BANK DETAILS Tax ID/VAT number
Invoice

These are the bank details that will be used

Date
for the transaction between the seller and Bank details
1
Waybill number
buyer. These details are not required for
Invoice number
non-commercial/proforma invoices. Exporter code

Importer (bill to) Receiver if different from Importer

2
DESCRIPTION Tax ID/VAT number

Generic or broad descriptions are no longer Shipment reference

permitted and are likely to cause delays.
Descriptions should include the items, how Full 2 Commodity Item Unit value Subtotal Net weight Country of
description code quantity [Currency] value manufacture/
many there are, what they are made of, and of goods 3 [Currency] origin
4
what they will be used for. For example,
describing items as ‘samples’, ‘parts’ or
‘spares’ is not acceptable for customs
Freight
classification, safety and security reasons.
Insurance

Total declared value/currency 5 Total net weight/kg(s)

3
COMMODITY CODE
This is the product identification code used Total pieces Total gross weight/kg(s)

by the exporting country to classify the

goods to be exported. It assists clearance 6 Type of export
7 Incoterms
and avoids delays.
8 Reason for export
I/We hereby certify that the information contained in this invoice is true and correct and that the contents
of the shipments are as stated above.
4
COUNTRY OF MANUFACTURE/ORIGIN
Position in company Signature
This relates to the place of manufacture,
not the country of export. If items are Company stamp

manufactured in more than one country,

please list the origins.

5
TOTAL DECLARED VALUE 7
INCOTERM
This is the total value of the transaction for Insert the Incoterm that best describes the
customs purposes based on the Incoterm terms of the transaction. For example, DAP
selected. The total declared value should (Delivered At Place).
include freight and insurance charges
if the seller is responsible for these two 8 REASON
 FOR EXPORT
elements. This could be: For Sale; For Repair; After
Repair; Gift; Sample; Personal Use Not
6
TYPE OF EXPORT For Resale; Replacement; Intercompany
The options are: (1) Permanent; Transfer; or Personal Effects.
(2) Temporary; and (3) Repair & Return.
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DHL Service & Rate Guide 2020: Nepal

HOW TO SHIP WITH DHL EXPRESS

The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates

Preparing Your Shipment Packaging Your Shipment Paying for Your Shipment

PACKAGING YOUR SHIPMENT

To ensure that your shipments travel safely and securely Prohibited and Restricted Commodities
through the DHL Express global network, it is important that Prohibited Items
they are packaged and labeled correctly. The following items will NOT be accepted for carriage by DHL.
This list includes items which are prohibited for carriage by
Packaging guidelines any law, regulation or statute of any federal, state or local
nn If you are re-using envelopes or boxes, please ensure that government of any country from, to or through which the items
old labels and markings are removed may be carried. For international carriage there may be
nn Securely fix the waybill to the shipment. The waybill can be additional prohibited items specified by the country of
thought of as the shipment’s airline ticket and it will delay destination. DHL may at its sole discretion refuse to carry other
delivery if it becomes separated from your shipment items not listed below.
nn The barcodes on the waybill are scanned at numerous nn All Samsung Galaxy Note7 and Samsung Note7 devices
points during your shipment’s journey. Please ensure nn Bullion (of any precious metal)
the barcode is flat and not covered by tape, shrinkwrap nn Cash (legal tender – bank notes, currency notes and coins)
or strapping nn Complete firearms, ammunition, explosives/explosive
nn Place the waybill on the top or side of your shipment devices including inert explosives and test pieces, air guns,
and please ensure it does not overlap the corners or replica and imitation firearms
edges of boxes nn Human remains or ashes in any form
nn Use adequate protective wrapping for fragile or delicate nn Hunting (animal) trophies, animal parts such as ivory and
items and ensure they are packed as far away as possible shark’s fin, animal remains or ashes, or animal by-products
from the corners of boxes and derived products not intended for human
nn To prevent injury to our employees, please pay special consumption, prohibited for movement by the CITES
attention to the packaging of sharp items. There should not Convention and/or local law
be any possibility of the contents piercing the packaging nn Illegal goods, such as counterfeit goods and narcotics
nn Any individual pieces over 70kg should be placed on a nn Live animals (including but not limited to mammals,
pallet. If you are sending a multi-piece shipment, it is not reptiles, fish, invertebrates, amphibians, birds, insects,
necessary to place the individual pieces on a pallet unless larvae and pupae)
they exceed 70kg. For example, a shipment comprising nn Loose lithium metal batteries under IATA PI968 section II
four 25kg pieces does not have to be placed on a pallet nn Loose precious and semi-precious stones (cut or un-cut,
polished or un-polished)
DHL packaging
We offer a range of high-quality DHL-branded packaging items,
suitable for shipping items of all shapes and sizes.
The items available include:
nn Flyer bags
nn Cardboard document envelopes
nn Boxes in a range of sizes

For more information on the range of packaging available,

please contact your DHL Account Manager or local Customer
Service team.
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DHL Service & Rate Guide 2020: Nepal

HOW TO SHIP WITH DHL EXPRESS

The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates

Preparing Your Shipment Packaging Your Shipment Paying for Your Shipment

Restricted Items goods and any goods specified as such under International
The following items will NOT be accepted for carriage unless Air Transport Association regulations (“IATA”), the
otherwise agreed to by DHL. To obtain such agreement a Agreement on Dangerous Goods by Road (“ADR”) or
business case will need to be conducted by DHL and the items International Maritime Dangerous Goods (“IMDG”)
approved for carriage will be recorded in writing with the regulations. Applicable to all shipments valued in excess of
customer. EUR 500,000
nn Air guns, tasers, imitation or replica firearms, firearm parts nn Financial and monetary commodities – examples include
and replica ammunition (includes rifle butts, trigger but are not limited to activated SIM cards for mobile
mechanisms, screws/bolts etc which are manufactured for phones, blank or activated credit or cash dispenser cards,
the sole purpose of creating a functional firearm) blank cheques, event tickets, lottery tickets, money or
nn Antiques and works of art. Customers should provide postal orders, pre-paid phone cards, tickets (blank stock),
authorized letter from archaeology department where traveller’s cheques, vouchers/tokens, unused stamps etc.
applicable Applicable to all shipments valued in excess of
nn Banderols/Tax stickers with a shipment value in excess of EUR 500,000
EUR 500,000 nn Furs
nn Cannabis for medicinal purposes from bona fide nn Jewellery and watches and with individual values in excess
pharmaceutical manufacturers with appropriate licences of EUR 5,000. The shipment must not exceed EUR 100,000
and where lawful to ship, which must be in tablet or liquid
form, may be carried with an approved business case.
The value of one shipment must not exceed EUR 10,000
PAYING FOR YOUR SHIPMENT
nn Cigarettes, cigars, tobacco products and electronic
You can pay for DHL Express services either with cash, a credit
cigarettes
card or by bank transfer. You can open an account with DHL
nn Commemorative coins and medals with an individual value
Express to pay via bank transfer; and all account customers
or total shipment value of EUR 2,000 or more are restricted
receive invoices on a pre-agreed basis. For more details, please
for carriage
get in touch with a Customer Service Advisor at your local
nn Dangerous/hazardous goods including but not limited to
DHL Express office.
perfumes, aftershaves, aerosols, flammable substances,
dry ice, biological substances, UN classified dangerous
 14

DHL Service & Rate Guide 2020: Nepal

SHIPPING TOOLS
The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates

SHIPPING TOOLS
Making shipping easier It is a Windows-based system, which is easy to use yet very
DHL Express offers a choice of electronic tools to suit even the powerful – enabling you to handle everything from regular
most demanding requirements. We invest continually in market- mailshots to multi-stage shipping processes.
leading technologies to make it easier for you to send your
shipments around the world. As a result, you have more time to
focus on your business.

Our electronic solutions cover online and offline options, as well

as integrated solutions. In addition, we provide industry-specific
solutions tailored for the Life Sciences and Technology sectors.
More information about our general capabilities is provided on
this page.

The new DHL Express Mobile app lets you track

your shipments and manage your deliveries all in
one place. You can locate the nearest DHL Service
Point for parcel drop off or collection, and quickly

MyDHL+ re-imagines the way the shipping business check shipping rates too – right on your smartphone.

does business, by combining the tools and services Advanced GPS location services and camera barcode

our customers use most. With its mobile friendly and scanning are also available. Download DHL Express

intuitive interface, customers can now import, export, Mobile today, on Android or iPhone.

schedule a pickup, track shipments and pay bills more

quickly than ever – all in one visit, with one password
and zero headaches. MyDHL+ makes it incredibly easy
to navigate the complexities of international shipping.
Try it out now at [Link].
Customer shipping integration
Using EDI and XML Services enables you to incorporate
DHL’s online shipping capabilities into your own website,
[Link] warehouse or customer service application. This provides global
Our website provides a comprehensive guide to DHL Express shipment tracking while making it faster and easier to access
shipping services, as well as transport news, service updates information about transit times, rates and courier bookings.
and contact details. To make doing business with us even easier,
the site features interactive tools that include online booking, Specific solutions
tracking and a volumetric weight calculator. DHL offers additional capabilities for businesses requiring more
specialized solutions – for example, its Medical Express and
Easyship Collect & Return services. For more information, please contact
This is an offline advanced shipment management tool for any your DHL Account Manager or local Customer Service team.
organization with large shipping volumes or regular scheduled
deliveries. DHL Easyship can handle the needs of multinational
supply chains or any business with a central shipping function.
 15

DHL Service & Rate Guide 2020: Nepal

ZONES AND RATES

The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates

Calculate the Price Optional Customs Service Capability Export Import

Surcharges
of Your Shipment Services Services and Rating Zones Services Services

CALCULATE THE PRICE OF YOUR SHIPMENT: AS EASY AS 1-2-3

1 Decide which service best suits your needs

(see page 4 for international services) and
weigh your shipment (see page 10 and
[Link]/volumetricweight)

2 Determine the rating zone of the origin or

destination (see pages 17 and 18)

3 Find the rate using the rating zone and

weight of your shipment (see page 19 for
exports and page 21 for imports)

OPTIONAL SERVICES
Optional services View explanation Charging method Charge

Duties and Taxes Paid Per shipment NPR 1,260

Dedicated Pickup Per shipment NPR 2,000 per shipment or NPR 45 per kg, if higher

Dedicated Delivery Per shipment NPR 3,500 per shipment or NPR 40 per kg, if higher

Extended Liability Per shipment NPR 500

Direct Signature Per shipment NPR 500

Change of Billing Per invoice NPR 2,000

Neutral Delivery Per shipment NPR 1,200

For a full list of optional services, please visit our website at [Link].
 16

DHL Service & Rate Guide 2020: Nepal

ZONES AND RATES

The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates

Calculate the Price Optional Customs Service Capability Export Import

Surcharges
of Your Shipment Services Services and Rating Zones Services Services

SURCHARGES
Surcharges View explanation Charging method Charge

Percentage of transportation and additional

Fuel Surcharge Per shipment
charges, as per index; details here
NPR 30 per kg or
Remote Area By shipment weight
minimum NPR 1,250 per shipment
Additional Handling

Overweight Piece Per piece NPR 9,500

Oversize Piece Per piece NPR 9,500

Non-Stackable Pallet Per piece NPR 17,500

Address Correction Per shipment NPR 1,250

Data Entry Per shipment NPR 400

Security Charges

Elevated Risk Per shipment NPR 2,500

Restricted Destination Per shipment NPR 4,000

CUSTOMS SERVICES
Customs services View explanation Charging method Charge

Disbursement Per shipment NPR 499

Broker Notification Per shipment NPR 442.5

Formal Clearance Per shipment NPR 442.5

Export Declaration Per shipment NPR 707.96

Release to Broker Per shipment NPR 442.5

Clearance Data Modification Per shipment NPR 3,150

Please visit our website for a full list of surcharges and customs services.
 17

DHL Service & Rate Guide 2020: Nepal

ZONES AND RATES

The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates

Calculate the Price Optional Customs Service Capability Export Import

Surcharges
of Your Shipment Services Services and Rating Zones Services Services

SERVICE CAPABILITY AND RATING ZONES

DHL DHL DHL DHL

Country/Territory Zone Express Express Imports Country/Territory Zone Express Express Imports
Worldwide 12:00 Worldwide 12:00
Afghanistan 7 P P Ecuador 7 P P
Albania 7 P P Egypt 7 P P
Algeria 7 P P El Salvador 7 P P
American Samoa 7 P P Eritrea 7 P P
Andorra 7 P P Estonia 5 P P
Angola 7 P P P Ethiopia 7 P P
Anguilla 7 P P Falkland Islands 7 P P
Antigua 7 P P Faroe Islands 7 P P
Argentina 7 P P P Fiji 7 P P
Armenia 7 P P Finland 5 P P P
Aruba 7 P P France 5 P P P
Australia 4 P P P French Guyana 7 P P
Austria 5 P P P Gabon 7 P P P
Azerbaijan 7 P P Gambia 7 P P
Bahamas 7 P P Georgia 7 P P
Bahrain 2 P P P Germany 5 P P P
Bangladesh 2 P P Ghana 7 P P
Barbados 7 P P Gibraltar 7 P P P
Belarus 7 P P Greece 5 P P P
Belgium 5 P P P Greenland 7 P P
Belize 7 P P Grenada 7 P P
Benin 7 P P Guadeloupe 7 P P
Bermuda 7 P P Guam 7 P P
Bhutan 2 P P Guatemala 7 P P P
Bolivia 7 P P Guernsey 7 P P P
Bonaire 7 P P Guinea Republic 7 P P
Bosnia and Herzegovina 7 P P Guinea-Bissau 7 P P
Botswana 7 P P Guinea-Equatorial 7 P P
Brazil 7 P P P Guyana (British) 7 P P
Brunei 3 P P P Haiti 7 P P
Bulgaria 5 P P Honduras 7 P P
Burkina Faso 7 P P P Hong Kong 3 P P P
Burundi 7 P P Hungary 5 P P P
Cambodia 3 P P P Iceland 7 P P P
Cameroon 7 P P P India 1 P P P
Canada 6 P P P Indonesia 3 P P
Canary Islands, The 7 P P Iran, Islamic Rep. of 7 P P
Cape Verde 7 P P Iraq 7 P P
Cayman Islands 7 P P Ireland, Rep. o 5 P P P
Central African Republic 7 P P Israel 5 P P
Chad 7 P P Italy 5 P P P
Chile 7 P P Jamaica 7 P P
China, People’s Republic 3 P P P Japan 4 P P P
Colombia 7 P P P Jersey 7 P P P
Comoros 7 P P Jordan 2 P P
Congo 7 P P P Kazakhstan 7 P P
Congo, Democratic Rep. of 7 P P Kenya 7 P P P
Cook Islands 7 P P Kiribati 7 P P
Costa Rica 7 P P Korea, D.P.R. of (North) 7 P P
Cote d’Ivoire 7 P P P Korea, Rep. of (South) 3 P P P
Croatia 5 P P Kosovo 7 P P
Cuba 7 P P Kuwait 2 P P P
Curacao 7 P P Kyrgyzstan 7 P P
Cyprus 5 P P P Lao P.D.R. 3 P P
Czech Republic, The 5 P P P Latvia 5 P P
Denmark 5 P P P Lebanon 7 P P
Djibouti 7 P P Lesotho 7 P P
Dominica 7 P P Liberia 7 P P
Dominican Republic 7 P P Libya 7 P P

doc = document contents only P = document and non-document contents Table continues overleaf
For transit times and the availability of DHL Express 12:00 for your origin and destination address, please refer to the DHL Capability Tool at [Link].
Pieces with a single base length up to 300cm are accepted. Additional surcharges may apply.
 18

DHL Service & Rate Guide 2020: Nepal

ZONES AND RATES

The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates

Calculate the Price Optional Customs Service Capability Export Import

Surcharges
of Your Shipment Services Services and Rating Zones Services Services

SERVICE CAPABILITY AND RATING ZONES

DHL DHL DHL DHL

Country/Territory Zone Express Express Imports Country/Territory Zone Express Express Imports
Worldwide 12:00 Worldwide 12:00
Liechtenstein 5 P P Senegal 7 P P P
Lithuania 5 P P P Serbia, Rep. of 7 P P
Luxembourg 5 P P P Seychelles 7 P P
Macau 3 P P P Sierra Leone 7 P P
Madagascar 7 P P Singapore 3 P P P
Malawi 7 P P Slovakia 5 P P
Malaysia 3 P P P Slovenia 5 P P P
Maldives 2 P P Solomon Islands 7 P P
Mali 7 P P Somalia 7 P P
Malta 5 P P Somaliland, Rep. of (N. Somalia) 7 P P
Marshall Islands 7 P P South Africa 7 P P
Martinique 7 P P South Sudan 7 P P
Mauritania 7 P P Spain 5 P P P
Mauritius 7 P P Sri Lanka 2 P P P
Mayotte 7 P P St. Barthelemy 7 P P
Mexico 6 P P St. Eustatius 7 P P
Micronesia, Fed. States of 7 P P St. Helena 7 P P
Moldova, Rep. of 7 P P St. Kitts 7 P P
Monaco 5 P P St. Lucia 7 P P
Mongolia 3 P P St. Maarten 7 P P
Montenegro, Rep. of 7 P P St. Vincent 7 P P
Montserrat 7 P P Sudan 7 P P
Morocco 7 P P Suriname 7 P P
Mozambique 7 P P Swaziland 7 P P
Myanmar 3 P P Sweden 5 P P P
Namibia 7 P P P Switzerland 5 P P P
Nauru, Rep. of 7 P P Syria 7 P P
Netherlands, The 5 P P P Tahiti 7 P P
Nevis 7 P P Taiwan 3 P P P
New Caledonia 7 P P Tajikistan 7 P P
New Zealand 4 P P P Tanzania 7 P P
Nicaragua 7 P P Thailand 3 P P P
Niger 7 P P Timor-Leste 7 P P
Nigeria 7 P P Togo 7 P P
Niue 7 P P Tonga 7 P P
North Macedonia 7 P P Trinidad and Tobago 7 P P
Northern Mariana Islands 7 P P Tunisia 7 P P
Norway 5 P P P Turkey 5 P P
Oman 2 P P P Turkmenistan 7 P P
Pakistan 2 P P P Turks and Caicos Islands 7 P P
Palau 7 P P Tuvalu 7 P P
Panama 7 P P Uganda 7 P P P
Papua New Guinea 7 P P Ukraine 7 P P
Paraguay 7 P P United Arab Emirates 2 P P P
Peru 7 P P P United Kingdom 5 P P P
Philippines, The 3 P P P United States of America 6 P P P
Poland 5 P P P Uruguay 7 P P
Portugal 5 P P P Uzbekistan 7 P P
Puerto Rico 7 P P Vanuatu 7 P P
Qatar 2 P P P Vatican City 5 P P
Reunion, Island of 7 P P Venezuela 7 P P
Romania 5 P P Vietnam 3 P P P
Russian Federation, The 7 P P Virgin Islands (British) 7 P P
Rwanda 7 P P Virgin Islands (US) 7 P P
Samoa 7 P P Yemen, Rep. of 7 P P
San Marino 7 P P Zambia 7 P P P
Sao Tome & Princip 7 P P Zimbabwe 7 P P P
Saudi Arabia 2 P P P

doc = document contents only P = document and non-document contents

For transit times and the availability of DHL Express 12:00 for your origin and destination address, please refer to the DHL Capability Tool at [Link].
Pieces with a single base length up to 300cm are accepted. Additional surcharges may apply.
 19

DHL Service & Rate Guide 2020: Nepal

ZONES AND RATES

The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates

Calculate the Price Optional Customs Service Capability Export Import

Surcharges
of Your Shipment Services Services and Rating Zones Services Services

Export rates by zone and product

DHL EXPRESS WORLDWIDE

Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7
Documents only up to 2kg
0.5 1,390 3,232 3,765 4,240 4,843 5,214 6,651
1 1,737 4,263 4,691 5,363 5,932 6,372 8,110
1.5 2,084 5,294 5,617 6,486 7,021 7,530 9,569
2 2,431 6,325 6,543 7,609 8,110 8,688 11,028
Documents from 2.5kg and non-documents from 0.5kg
0.5 2,317 4,345 4,634 5,446 6,083 6,373 8,111
1 2,780 5,156 5,503 6,372 7,102 7,473 9,385
1.5 3,243 5,967 6,372 7,298 8,121 8,573 10,659
2 3,706 6,778 7,241 8,224 9,140 9,673 11,933
2.5 4,169 7,589 8,110 9,150 10,159 10,773 13,207
3 4,632 8,400 8,979 10,076 11,178 11,873 14,481
3.5 5,095 9,211 9,848 11,002 12,197 12,973 15,755
4 5,558 10,022 10,717 11,928 13,216 14,073 17,029
4.5 6,021 10,833 11,586 12,854 14,235 15,173 18,303
5 6,484 11,644 12,455 13,780 15,254 16,273 19,577
5.5 6,970 12,455 13,324 14,706 16,273 17,373 20,851
6 7,456 13,266 14,193 15,632 17,292 18,473 22,125
6.5 7,942 14,077 15,062 16,558 18,311 19,573 23,399
7 8,428 14,888 15,931 17,484 19,330 20,673 24,673
7.5 8,914 15,699 16,800 18,410 20,349 21,773 25,947
8 9,400 16,510 17,669 19,336 21,368 22,873 27,221
8.5 9,886 17,321 18,538 20,262 22,387 23,973 28,495
9 10,372 18,132 19,407 21,188 23,406 25,073 29,769
9.5 10,858 18,943 20,276 22,114 24,425 26,173 31,043
10 11,344 19,754 21,145 23,040 25,444 27,273 32,317
11 12,316 21,376 22,883 24,892 27,482 29,473 34,865
12 13,288 22,998 24,621 26,744 29,520 31,673 37,413
13 14,260 24,620 26,359 28,596 31,558 33,873 39,961
14 15,232 26,242 28,097 30,448 33,596 36,073 42,509
15 16,204 27,864 29,835 32,300 35,634 38,273 45,057
16 17,176 29,486 31,573 34,152 37,672 40,473 47,605
17 18,148 31,108 33,311 36,004 39,710 42,673 50,153
18 19,120 32,730 35,049 37,856 41,748 44,873 52,701
19 20,092 34,352 36,787 39,708 43,786 47,073 55,249
20 21,064 35,974 38,525 41,560 45,824 49,273 57,797

Table continues overleaf

 20

DHL Service & Rate Guide 2020: Nepal

ZONES AND RATES

The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates

Calculate the Price Optional Customs Service Capability Export Import

Surcharges
of Your Shipment Services Services and Rating Zones Services Services

Export rates by zone and product

DHL EXPRESS WORLDWIDE

Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7
21 22,036 37,596 40,263 43,412 47,862 51,473 60,345
22 23,008 39,218 42,001 45,264 49,900 53,673 62,893
23 23,980 40,840 43,739 47,116 51,938 55,873 65,441
24 24,952 42,462 45,477 48,968 53,976 58,073 67,989
25 25,924 44,084 47,215 50,820 56,014 60,273 70,537
26 26,896 45,706 48,953 52,672 58,052 62,473 73,085
27 27,868 47,328 50,691 54,524 60,090 64,673 75,633
28 28,840 48,950 52,429 56,376 62,128 66,873 78,181
29 29,812 50,572 54,167 58,228 64,166 69,073 80,729
30 30,784 52,194 55,905 60,080 66,204 71,273 83,277
40 40,044 67,254 72,125 80,930 87,634 93,283 109,347
50 49,304 82,314 88,345 101,780 109,064 115,293 135,417
60 58,564 97,374 104,565 122,630 130,494 137,303 161,487
70 67,824 112,434 120,785 143,480 151,924 159,313 187,557
For each additional 1kg
30.1 - 70.0 926 1,506 1,622 2,085 2,143 2,201 2,607
70.1 - 300.0 1,042 1,911 1,969 2,085 2,201 2,317 2,896
300.1 - 1,000* 1,146 2,102 2,166 2,294 2,421 2,549 3,185

DHL Express 12:00 – Guaranteed delivery before 12:00 on the next possible working day to over 70 countries worldwide.
Add NPR. 999 to the DHL Express Worldwide prices.

Weights are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter.

Rates are in NPR and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges.
Terms and conditions apply – see [Link] for details.

*DHL Express does not accept shipments exceeding 1,000kg, or containing pieces exceeding 300kg or 300cm in length, and/or not meeting
DHL standards for packing. Refer to our Packing Guide on [Link]. These network restrictions are subject to change with
30 days’ notice.
 21

DHL Service & Rate Guide 2020: Nepal

ZONES AND RATES

The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates

Calculate the Price Optional Customs Service Capability Export Import

Surcharges
of Your Shipment Services Services and Rating Zones Services Services

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7
Documents only up to 2kg
0.5 1,529 3,556 4,142 4,665 5,327 5,735 7,316
1 1,911 4,690 5,161 5,901 6,525 7,009 8,922
1.5 2,293 5,824 6,180 7,137 7,723 8,283 10,528
2 2,675 6,958 7,199 8,373 8,921 9,557 12,134
Documents from 2.5kg and non-documents from 0.5kg
0.5 2,549 4,779 5,098 5,990 6,691 7,010 8,922
1 3,058 5,671 6,053 7,009 7,812 8,220 10,324
1.5 3,567 6,563 7,008 8,028 8,933 9,430 11,726
2 4,076 7,455 7,963 9,047 10,054 10,640 13,128
2.5 4,585 8,347 8,918 10,066 11,175 11,850 14,530
3 5,094 9,239 9,873 11,085 12,296 13,060 15,932
3.5 5,603 10,131 10,828 12,104 13,417 14,270 17,334
4 6,112 11,023 11,783 13,123 14,538 15,480 18,736
4.5 6,621 11,915 12,738 14,142 15,659 16,690 20,138
5 7,130 12,807 13,693 15,161 16,780 17,900 21,540
5.5 7,665 13,699 14,648 16,180 17,901 19,110 22,942
6 8,200 14,591 15,603 17,199 19,022 20,320 24,344
6.5 8,735 15,483 16,558 18,218 20,143 21,530 25,746
7 9,270 16,375 17,513 19,237 21,264 22,740 27,148
7.5 9,805 17,267 18,468 20,256 22,385 23,950 28,550
8 10,340 18,159 19,423 21,275 23,506 25,160 29,952
8.5 10,875 19,051 20,378 22,294 24,627 26,370 31,354
9 11,410 19,943 21,333 23,313 25,748 27,580 32,756
9.5 11,945 20,835 22,288 24,332 26,869 28,790 34,158
10 12,480 21,727 23,243 25,351 27,990 30,000 35,560
11 13,550 23,511 25,153 27,389 30,232 32,420 38,364
12 14,620 25,295 27,063 29,427 32,474 34,840 41,168
13 15,690 27,079 28,973 31,465 34,716 37,260 43,972
14 16,760 28,863 30,883 33,503 36,958 39,680 46,776
15 17,830 30,647 32,793 35,541 39,200 42,100 49,580
16 18,900 32,431 34,703 37,579 41,442 44,520 52,384
17 19,970 34,215 36,613 39,617 43,684 46,940 55,188
18 21,040 35,999 38,523 41,655 45,926 49,360 57,992
19 22,110 37,783 40,433 43,693 48,168 51,780 60,796
20 23,180 39,567 42,343 45,731 50,410 54,200 63,600

Table continues overleaf

 22

DHL Service & Rate Guide 2020: Nepal

ZONES AND RATES

The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates

Calculate the Price Optional Customs Service Capability Export Import

Surcharges
of Your Shipment Services Services and Rating Zones Services Services

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7
21 24,250 41,351 44,253 47,769 52,652 56,620 66,404
22 25,320 43,135 46,163 49,807 54,894 59,040 69,208
23 26,390 44,919 48,073 51,845 57,136 61,460 72,012
24 27,460 46,703 49,983 53,883 59,378 63,880 74,816
25 28,530 48,487 51,893 55,921 61,620 66,300 77,620
26 29,600 50,271 53,803 57,959 63,862 68,720 80,424
27 30,670 52,055 55,713 59,997 66,104 71,140 83,228
28 31,740 53,839 57,623 62,035 68,346 73,560 86,032
29 32,810 55,623 59,533 64,073 70,588 75,980 88,836
30 33,880 57,407 61,443 66,111 72,830 78,400 91,640
40 44,070 73,967 79,283 89,051 96,410 102,610 120,310
50 54,260 90,527 97,123 111,991 119,990 126,820 148,980
60 64,450 107,087 114,963 134,931 143,570 151,030 177,650
70 74,640 123,647 132,803 157,871 167,150 175,240 206,320
For each additional 1kg
30.1 - 70.0 1,019 1,656 1,784 2,294 2,358 2,421 2,867
70.1 - 300.0 1,147 2,103 2,166 2,294 2,421 2,549 3,186
300.1 - 1,000* 1,261 2,313 2,383 2,523 2,663 2,804 3,504

Weights are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter.

Rates are in NPR and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges.
Terms and conditions apply – see [Link] for details.

*DHL Express does not accept shipments exceeding 1,000kg, or containing pieces exceeding 300kg or 300cm in length, and/or not meeting
DHL standards for packing. Refer to our Packing Guide on [Link]. These network restrictions are subject to change with
30 days’ notice.
SERVICE POINT DETAILS
Find your nearest DHL Service Point here.

Sinamangal Kamaladi New Baneshwor Pulchowk

KUK Building Kathmandu, Nepal Kathmandu, Nepal Kathmandu, Nepal
Kathmandu, Nepal Ph +977 (1) 4223222 Ph +977 (1) 4783248 Ph +977 (1) 5010740
Ph +977 (1) 4481303 Ph +977 (1) 4247563 Ph +977 (1) 4780458 Ph +977 (1) 5010770
Fax +977 (1) 4481198

Pokhara,
Nepal
Ph +977 (61) 540207

KUK Building
Sinamangal
Kathmandu
Nepal
Ph +977 (1) 4481303

For contact details of the DHL Express office nearest to you, please visit our website at [Link]
or call the customer service hotline on +977-1-4481303

Valid: 1st January 2020

The information in this guide is correct as of 1st January 2020. DHL reserves the right to amend or modify any of the information at any time.