Unit one
NATURE OF STRATEGIC MANAGEMENT
Objectives
This Lecture provides an overview of strategic management. It introduces a practical,
integrative model of the strategic-management process and defines basic activities and terms
in strategic management and discusses the importance of business ethics. After reading this
lecture you will be able to know that:
1.1 Meaning of strategic management
What is strategic management?
Strategic Management can be defined as “the art and science of formulating, implementing
and evaluating cross-functional decisions that enable an organization to achieve its objective.”
Definition
“The on-going process of formulating, implementing and controlling broad plans
guide the organizational in achieving the strategic goods given its internal and external
environment”.
Interpretatio
n
1. On-going process:
Strategic management is a on-going process which is in existence throughout the life of
organization.
2. Shaping broad plans:
First, it is an on-going process in which broad plans are firstly formulated than implementing
and finally controlled.
3. Strategic goals:
Strategic goals are those which are set by top management. The broad plans are made in
achieving the goals.
4. Internal and external environment:
Internal and external environment generally set the goals. Simply external environment
forced internal environment to set the goals and guide them that how to achieve the goals?
How the strategic management show:
Environment Scanning Strategy Fermentation Strategy Implication Evaluation
Control
1.2. Importance of strategic Management
Why do we need to lay so much stress on strategic
management? Strategic management becomes important due to
the following reasons:
Globalization: The survival for business
First, global considerations impact virtually all strategic decisions! The boundaries of
countries no longer can define the limits of our imaginations. To see and appreciate the world
from the perspective of others has become a matter of survival for businesses. The
underpinnings of strategic management hinge upon managers' gaining an understanding of
competitors, markets, prices, suppliers, distributors, governments, creditors, shareholders, and
customers worldwide. The price and quality of a firm's products and services must be
competitive on a worldwide basis, not just a local basis.
The distance between the business sectors are becoming less due to the provisions of certain
facilities. Although political boundaries are there but in order to become successful in business
it is essential to laid stress on globalization.
E-Commerce: A business tool
A second theme is that electric commerce (e-commerce) has become a vital strategic-
management tool. An increasing number of companies are gaining competitive advantage by
using the Internet for direct selling and for communication with suppliers, customers, creditors,
partners, shareholders, clients, and competitors who may be dispersed globally. E-commerce
allows firms to sell products, advertise, purchase supplies, bypass intermediaries, track
inventory, eliminate paperwork, and share information. In total, electronic commerce is
minimizing the expense and cumbersomeness of time, distance and space in doing business,
which yields better customer service, greater efficiency, improved products and higher
profitability.
The Internet and personal computers are changing the way we organize our lives; inhabit our
homes; and relate to and interact with family, friends, neighbors, and even ourselves. The
Internet promotes endless comparison shopping which enables consumers worldwide to band
together to demand discounts. The Internet has transferred power from businesses to individuals
so swiftly that in another decade there may be "regulations" imposed on groups of consumers.
Politicians may one day debate the need for "regulation on consumers" rather than "regulation
on big business" because of the Internet's empowerment of individuals. Buyers used to face big
obstacles to getting the best price and service, such as limited time and data to compare, but
now consumers can quickly scan hundreds of vendors’ offerings. Or they can go to Web sites
such as [Link] that offers detailed information on more than 100,000 consumer
products.
The Internet has changed the very nature and core of buying and selling in nearly all industries.
It has fundamentally changed the economics of business in every single industry worldwide
Earth environment has become a major strategic issue
A third theme is that the natural environment has become an important strategic issue.
With the demise of communism and the end of the Cold War, perhaps there is now no greater
threat to business and society than the continuous exploitation and decimation of our natural
environment.
The resources are scarce but the wants are unlimited. In order to meet the wants of the world,
the resources should be efficiently utilized. For example, the use of oil resources or energy
resources will make the people to use these resources for a long time.
Strategic management – A route to success:
The study of strategic management integrates different topics. Different courses are integrated
due to the study of this course so that businesses become successful in every sector. It integrates
the following:
Marketing
Management
Finance
Research and development
The management and marketing are essential part of a business sectors. They should be
integrated. Just like other sections of the business are integrated under this study. This term is
mostly used by academia but this is also used in media.
1.3. Stages of Strategic management:
The strategic management process consists of three stages:
Strategy Formulation (strategy planning)
Strategy Implementations
Strategy Evaluation
A. Strategic Formulation:
Strategic formulation means a strategy formulate to execute the business activities.
Strategy formulation includes developing:-
Vision and Mission (The target of the business)
Strength and weakness (Strong points of business and also weaknesses)
Opportunities and threats (These are related with external environment for the
business)
Strategy formulation is also concerned with setting long term goals and objectives, generating
alternative strategies to achieve that long term goals and choosing particular strategy to pursue.
The considerations for the best strategy formulation should be as follows:
Allocation of resources
Business to enter or retain
Business to divest or liquidate
Joint ventures or mergers
Whether to expand or not
Moving into foreign markets
Trying to avoid take over
B. Strategy Implementation
Strategy implementation requires a firm to establish annual objectives, devise policies,
motivating employees and allocate resources so that formulated strategies can be executed.
Strategy implementation includes developing strategy supportive culture, creating an effective
organizational structure, redirecting marketing efforts, preparing budgets, developing and
utilizing information system and linking employee compensation to organizational
performance.
Strategy implementation is often called the action stage of strategic management.
Implementing means mobilizing employees and managers in order to put formulated strategies
into action. It is often considered to be most difficult stage of strategic management. It
requires personal discipline, commitment and sacrifice. Strategy formulated but not
implemented serve no useful purpose.
C. Strategy evaluation:
Strategy evaluation is the final stage in the strategic management process. Management
desperately needs to know when particular strategies are not working well; strategy evaluation
is the primary means for obtaining this information. All strategies are subject to future
modification because external and internal forces are constantly changing.
1.4. Nature of Strategic Management
The strategic-management process does not end when the firm decides what strategy or
strategies to pursue. There must be a translation of strategic thought into strategic action. This
translation is much easier if managers and employees of the firm understand the business,
feel a part of the company, and through involvement in strategy-formulation activities have
become committed to helping the organization succeed. Without understanding and
commitment, strategy-implementation efforts face major problems. Implementing strategy
affects an organization from top to bottom; it impacts all the functional and divisional
areas of a business. It is beyond the purpose and scope of this text to examine all the
business administration concepts and tools important in strategy implementation.
Even the most technically perfect strategic plan will serve little purpose if it is not
implemented. Many organizations tend to spend an inordinate amount of time, money, and
effort on developing the strategic plan, treating the means and circumstances under which it
will be implemented as afterthoughts! Change comes through implementation and evaluation,
not through the plan. A technically imperfect plan that is implemented well will achieve more
than the perfect plan that never gets off the paper on which it is typed.
Prime task:
Peter Drucker says:
“The prime task is to think through the overall mission of a
business”.
Intuition and analysis
Strategic management tries to bring together qualitative and qualitative information.
Intuition rests on:
Past experiences
Judgment
Feelings
Intuitions help in decision making where:
Uncertainty prevails
Little or no precedence exists
Highly interrelated variables exist
A choice from various possible alternatives is needed
Intuition and analytical judgment requires inputs from all managerial levels
Analytical thinking and intuitive thinking complement one another
“Imagination is more important than knowledge, because knowledge is limited, whereas
imagination embraces the entire world.” . . . . Albert Einstein.