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Classical Management Approaches Explained

The document summarizes three classical approaches to management: scientific management, administrative management, and bureaucratic management. Scientific management focused on applying scientific principles to work to improve efficiency. Administrative management viewed management as universal functions like planning and controlling. Bureaucratic management proposed that formal rules, hierarchy, and impersonality lead to more efficient organizations. While criticized, these classical approaches still influence modern management theory and practice.

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0% found this document useful (0 votes)
61 views3 pages

Classical Management Approaches Explained

The document summarizes three classical approaches to management: scientific management, administrative management, and bureaucratic management. Scientific management focused on applying scientific principles to work to improve efficiency. Administrative management viewed management as universal functions like planning and controlling. Bureaucratic management proposed that formal rules, hierarchy, and impersonality lead to more efficient organizations. While criticized, these classical approaches still influence modern management theory and practice.

Uploaded by

Fadil Rush
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Model Answer

1. “The classical viewpoint emphasises managing work and organisations efficiently.”


(Bartol et al., 1995). Compare and contrast the three main approaches that belong to this
perspective.
(25 Marks)
The classical viewpoint, which emerged as from the end of the nineteenth century, is the
oldest formal school of management thought. The three main approaches that belong to this
perspective are namely, scientific management, administrative management, and bureaucratic
management. The common thread in these approaches is that they focus on ways to manage
work and organisations more efficiently.

In the late 19th century, scientific management was introduced in an attempt to create a
mental revolution in the workplace. It can be defined as the systematic study of work
methods in order to improve efficiency. Frederick W. Taylor was its main proponent.
Scientific management has several major principles.

 It calls for the application of the scientific method to work in order to determine the
best method for accomplishing each task.

 It suggests that workers should be scientifically selected based on their qualifications


and trained to perform their jobs in an optimal manner.

 It advocates genuine cooperation between workers and management based on mutual


self-interest.

 It suggests that management should take complete responsibility for planning the
work while workers would just have to implement management's plans.

Other important characteristics of scientific management include the scientific development


of difficult but fair performance standards and the implementation of a pay-for-performance
incentive plan based on work standards.

Scientific management had a tremendous influence on management practice in the early


twentieth century. Although it does not represent a complete theory of management, it has
contributed to the study of management and organisations in many areas, including human
resource management and industrial engineering. Many of the tenets of scientific
management are still valid today.

1|Page
In contrast to scientific management, which deals largely with jobs and work at the individual
level of analysis, administrative management provides a more general theory of management,
viz. the process and principles of management. Henri Fayol, the major contributor to this
school of management thought, argued that management was a universal process consisting
of functions such as planning, organising, commanding, co-ordinating, and controlling.

Fayol also presented fourteen principles of management, which included the following:
 Division of Work - The intent of division of work is to produce more and better work
for the same effort. Specialisation is the most efficient way to use human effort.

 Authority and Responsibility -Authority is the right to give orders and obtain
obedience, and responsibility is a corollary of authority

 Discipline - Obedience to organisational rules and employment agreement is


necessary. The judicious application sanctions and penalties is considered as a key
element.

 Unity of Command - There should be one and only one boss for each individual
employee.

 Unity of Direction - All units in the organisation should be moving toward the same
objectives through coordinated and focused effort.

 Subordination of Individual Interest to General Interest - The interests of the


organisation should take priority over the interests of any one individual employee.

 Remuneration of Employees - The overall pay and compensation for employees


should be fair to both employees and the organisation.

 Centralisation - There is a need to balance subordinate involvement through


decentralisation with managers’ retention of final authority through centralisation.

 Scalar Chain - Organisations should have a chain of authority and communication


that runs from the top to the bottom and should be followed by managers and
subordinates.

 Order - People and materials must be in suitable places at the appropriate time for
maximum efficiency.

 Equity - Good sense and experience are needed to ensure fairness to all employees,
who should be treated as equally as possible.

 Stability of Personnel - Employee turnover should be minimised to maintain


organisational efficiency.

2|Page
 Initiative - Workers should be encouraged to develop and carry out their plans for
improvements.

 Esprit de Corps - Management should promote a team spirit of unity and harmony
among employees.

Although administrative management has been criticised as being rigid and inflexible and the
validity of the functional approach to management has been questioned, this school of
thought still influences management theory and practice. The functional approach to
management is still the dominant way of organising management knowledge, and many of
Fayol's principles of management, when applied with the flexibility that he advocated, are
still considered relevant.

Bureaucratic management focuses on the ideal form of organisation. Based on observations,


Max Weber, the major proponent of this approach, concluded that many early organisations
were inefficiently managed, with decisions based on personal relationships and loyalty.
Bureaucracy, a form of organisation characterised by division of labour, hierarchy,
formalised rules, impersonality, and the selection and promotion of employees based on
ability, is believed to lead to more efficient management. Besides, Weber argued that the
managers' authority in an organisation should be based not on tradition or charisma but on his
position in the organisational hierarchy.

Bureaucracy has come to stand for inflexibility and waste, but Weber did not advocate or
favour the excesses found in many bureaucratic organisations today. Weber's ideas formed
the basis for modern organisation theory and are still descriptive of some organisations.

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Common questions

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Scientific management, pioneered by Frederick W. Taylor, focuses on the efficiency of individual work tasks and emphasizes systematic study and optimization of work methods, often with a detailed focus on job-level analysis. It promotes scientific selection and training of workers and cooperation between management and workers . In contrast, administrative management, associated with Henri Fayol, provides a broader general theory of management involving organizational processes and principles such as planning, organizing, commanding, and controlling. Fayol's approach includes fourteen principles of management like division of work and unity of command, focusing on the overall management process rather than individual tasks .

Both scientific management and administrative management aim to enhance organizational efficiency, despite their differing focal points. While scientific management concentrates on optimizing individual tasks through empirical methods and worker management cooperation , administrative management focuses on broader organizational roles and principles like planning and authority . The commonality lies in their emphasis on systematic approaches and structural organization to improve productivity and effectiveness in management practices .

The classical viewpoint, including scientific management, administrative management, and bureaucratic management, laid the foundation for modern management theories by introducing systematic and structured approaches to management practice . This perspective influenced various areas such as human resource management and organizational theory, laying groundwork for subsequent theories like contingency and systems theory. Its focus on efficiency, structure, and process optimization continues to inform contemporary practices and research in management, despite criticisms of its rigidity and mechanistic nature .

Fayol's principle of Unity of Command states that each employee should have only one direct supervisor, ensuring a clear line of authority and reducing confusion from multiple directives . In contrast, bureaucratic management, as introduced by Max Weber, emphasizes a structured hierarchy with formalized rules and procedures, where authority is derived from an established position in the hierarchy rather than personal attributes or multiple commands. This approach supports divisions of labor and standardization, potentially allowing for multiple lines of influence within the prescribed roles .

Scientific management revolutionized the early 20th-century workplace by introducing scientifically grounded methods to determine the best way to perform tasks, promoting efficiency through standardized work procedures and task specialization. It encouraged the scientific selection of employees and established the concept of pay-for-performance, influencing management practices in human resources and industrial engineering . However, criticisms of scientific management include its mechanistic view of workers, lack of consideration for individual differences, and neglect of the human relations aspect, potentially leading to worker dissatisfaction and resistance .

Max Weber's concept of bureaucratic management diverged significantly from traditional practices by promoting an organizational structure characterized by division of labor, a clear hierarchy, formalized rules, impersonality, and merit-based selection and promotion of employees. Unlike traditional management, which often relied on personal relationships and loyalty, Weber advocated for authority based on one's position within a formal hierarchy, aiming for objectivity and efficiency in management .

Scientific management, introduced by Frederick W. Taylor, focuses on improving workplace efficiency through several principles. It involves applying the scientific method to work to determine the optimal way to accomplish each task. Workers are selected scientifically based on qualifications and trained for optimal performance. Genuine cooperation between workers and management is crucial, based on mutual self-interest, with management assuming full responsibility for planning work, which workers then implement. Performance standards are scientifically developed to be challenging yet fair, and pay-for-performance incentive plans are implemented based on these standards .

Fayol's administrative management principles, despite criticisms of rigidity and inflexibility, remain influential in modern management practices. The dominance of the functional approach, which structures management into specific functions like planning and organizing, aligns with Fayol's theories . Principles such as division of work and authority-responsibility balance still form the backbone of effective organizational structures, while the principle of Esprit de Corps promotes team spirit, crucial for today's collaborative work environments. When applied flexibly, Fayol’s principles effectively guide modern managerial strategies and decision-making .

From Max Weber's perspective, bureaucracy enhances organizational efficiency through its structured hierarchy, clear rules, and impersonality, which help in minimizing favoritism and ensuring consistent application of policy and procedure . However, it can also hinder efficiency due to its tendency for rigidity and excessive formalization, which may lead to inflexibility and procedural delays. Additionally, overemphasis on rules and hierarchy could stifle creativity and adaptability in fast-changing environments .

Henri Fayol's 14 principles, such as division of work, unity of command, and scalar chain, offer foundational management guidance but may seem overly rigid in modern dynamic environments that require flexibility and adaptability . To maintain relevance, these principles could be adapted by integrating agile management methods, such as flexible roles and short iterative processes, that embrace rapid change and technological advances. For example, adjusting the scalar chain principle to foster flat hierarchies can encourage quicker decision-making and innovation. Additionally, the principle of unity of command might be reinterpreted to allow for cross-functional teams and multi-directional communication channels, crucial in contemporary inter-disciplinary projects .

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