The Magic of Telephone Technology
The Magic of Telephone Technology
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Eell's frst lelephone (1875). lt fronsmilled ond repboled speech sounds bul nol words.
Electrical Vibrations
The discovery made by Bell which led to his invention of the
telephone was that waves of electricity can be created that have
the same pattern as the waves of air you set in motion when yotr
speak.
Just how the telephone manages to do this was better understood
after the electron was isolated by the English physicist Sir J. J.
Thomson, in 1897. For twenty years the telephone had been
changing mechanical vibrations into electrical vibrations and vice
versa, but the way in which it performed this magic had been
something of a mystery.
We, too, may comprehend it better if we take a brief look at the
tiny but mighty electron.
Electrons have been defined as tiny parricles of electricity, all
absolutely alike, each about one eighteen-hundredths (1/1848) as
massive as the lightest atom. This electrical particle is a building
block which nature has used in the construction of the atom. The
tiny electron is an irreducible minimum of electricity, but of a
particular kind, called negative.
Being all negative, elecrrons strongly oppose one another. This
repelling force among electrons is relatively enormous. Also, they
exist everywhere. The air you breathe, the chair you are seated on,
your clothes, this booklet, euerything is permeated with electrons.
Quite a number of them are "free," that is, they are not attached
to any particular atom. So long as these free electrons have rela-
tively little motion they are of slight use or interest to us. But
greatly increase their motion and their potential power far exceeds
our comprehension.
5
The Telephone Transmitter
RECEIVER
ETECTRIC CIRCUIT
TRANSMITTER
BATTERY
CARBON GRANUTES
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PRESSURE
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Corbon groins in o lronsmiller mognified obout 50 limes eoch woy. When sound wove
pressure bends lhe diophrogm in (qbove) lhe groins ore closely pockedo nd mony eleclrons
con poss through. Bul when lhe pressure is releosed ond the diophrogm springs bock
(below) lhe grorns ore loosely pocked ond fewer eleclrons con poss from groin lo groin.
more closely and then less closely. Over and over this happens, as
often as the transmitter diaphragm vibrates back and forth.
Imagine a vast army of men crossing a lake on floating blocks of
'ice while the wind freshens and dies 4lternately.
When the blocks are blown close together crossing is easier, and
more men get across than when the blocks are loosely packed.
This, on an enormously increased scale, is a picture of what hap-
pens when electrons cross from grain to grain in the carbon of the
transmitter. Men can move only slowly, but the tiny electrons
move at the terrific pace of thousands of miles a second.
If you could stand beside a road leading from the shore of this
lake and watch the men as they marched past, you would find that
there would come a group and then some stragglers; and then
another group, and so on. It is the same rvith the procession of
electrons which moves along the wire from the chamber containing
the packed carbon grains. When there are many, we say the electric
current is larger than when there are few. So the current changes,
increasing and decreasing alternately, as the diaphragm compresses
the carbon more or less.
9
decreases the iron flies back, like the bottom of a pan you
are bending with your fingers.
When the electrons surge through the turns of wire which form
the coils about the magnet they increase its pull upon the iron
diaphragm. When a great crowd of electrons is marching the ma8-
net pulls harder; but when only stragglers come the bent dia-
phragm springs back.
DIAPHRAGM
DIAPHRAGTv{
TRANSMITTER
The motion of the diaphragm of the receiver is just rhe same
as that of the diaphragm of the distant rransmitter. And the air
molecules near the receiver are set into the same kind of mgtion as
those which danced against the transmitrer diaphragm. That is
why the receiver speaks, undoing the magic which turned a spoken
word into an irregular procession of electrons.
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t2
THE CENTRAL OFFICE
Telephone Doorways
The wires attached to your telephone lead to the telephone com-
pany central office. Here, your telephone can be connected with that
of anyone else you may wish to call. When you make a call from a
dial telephone, your line is connected with the line of the person
being called by ingeniously-designed electrical equipment. If you
are calling from a non-dial telephone, the connection is made by a
telephone operator.
At the non-dial central office, your line ends in a "jack" - one
of the many holes in the switchboard in front of the operator.
Actually, there are enough of these jacks hooked up with your
line so that each operator at the switchboard can plug into one
whenever someone asks to be connected to your telephone.
For the telephone calls which you make, there are still other
jacks connected with your telephone. One of them is in front of
each operator who handles your outgoing calls. Above each of
these jacks is a small electric lamp. This lights and attracts the
operator's attention when you take your receiver off its hook. In
front of each operator are several lengths of paired wire - cords,
as they are called. By using one of these the operator who answers
your call can connect you directly to the line of anyone else whose
telephone is served by that switchboard, or she can plug into a line
leading to another switchboard.
"Number Pleose"
The operator wears her telephone set. This leaves her hands free
to handle the cords and also the numerous little switches, which
she calls "listening keyq," on the shelf before her. Her own tele-
phone can be connected with any of the cords, but it is shut ofi
from each cord by a separate key. All these keys or switches remain
turned off unless she moves one and then holds it in the "on"
position.
I3
Eoch of lhese "jocks"
on lfie swilchboord is
connecfed lo o sub-
scriber's felephone.
Ihe operotor's hond
holds the "plug" of
o lelephone cord
which fits inlo lhe
jocks to connect your
line wilh onofher.
l4
If the telephone you are calling is busy the operaror must. knov/
it to avoid interrupting. Special devices help her. She tests the tele-
phone line of the person you want to reach before plugging in.
With the tip of the plug she touches the jack. If his line is busy,
she knows it instantly, for she hears a clicking sound in her tele-
phone. If she doesn't hear this warning, she pushes the plug all the
way into the jack and rings to call him.
The city in which you live may be served by two or more central
offices. If the person whorn you are calling is in a district served by
another telephone office your talk must follow a trunk line to that
office. So your operator tests the trunks to the particular central
office until she finds one that is not in use. Then she inserts the
plug into this jack. In a moment a sound tells her that the operator
at the other end of the trunk in the other central office is ready to
make the connection. Then your operator gives the number and
the other operator connects the trunk with the line of the person
you want.
Operolors like these complele lhe conneclion for you fo lhe number thol you ore colling
if your coll slorls frorn o monuol lelephone.
t5
"Hum-m-m-m-m-m-m-m" Goes the Dial Tone
What the operator does by hand must be done by machinery if
your call starts from a dial telephone. This electrical equipment is
very complex; that is, it has a great many parts. The parts them-
selves really are simple mechanisms, but they are so precisely de-
signed and so ingeniously arranged to work together that they
quickly and accurately follow the instructions which you send to
them when you dial your telephone.
In the machine-switching equipment of a dial telephone central
office there are several kinds of parts, but the most important is the
electromagnet. This gives a pull when a current passes through its
winding. That pull can be used for almost any purpose. It can close
a switch so as to send current into other electromagnets and so
make them work. Or; the pull can be used to close contacts between
circuits, or to move some other piece of equipment, sliding it along
a little way, or giving it part of a turn if it is something which ro-
tates. An electromagnet, for example, can be set to push some piece
of apparatus along, moving it a certain distance each time a current
is sent through the magnet winding. For each pulse of current which
reaches the electromagnet, the apparatus can be made to move
another step along whatever path its designers wish it to take.
Dial switching equipment must be able to handle a large number
of telephone lines and do a lot of different things. In the first place,
for example, the equipment must find your telephone line when
you lift your receiver ofi its hook, picking out your line from the
thousands which end in the same office.
You remember how the operator does this when the switchboard
is manual instead of mechanical in its operation. She is guided to
your line by a lamp which lights as your receiver is raised. The
electrical mechanism, having no eyes, would not be aided by a
lamp; it must hunt in the dark and it does so by feeling electrically.
When your receiver is raised the switch in your telephone set is
closed, and current flows along your line from a large battery at
the central office. At that office a switching mechanism is put into
operation by this sudden flow of clrrrent. The apparatus starts hunt-
ing over the terminals of a relatively small group of lines, among
which is yours. It stops when it feels a line with current in it, and is
then ready to do what you want.
t6
lf your coll slorls from o diol tele-
phone inlricole srvilches ocluoted
by eleclromognels complele fhe
conneclion for you. Shown here is
o porlion of a lrome of "crossbor"
swilches in o diol office.
The girl operator would ask you "Number please?" The mechan-
ism can not talk, so it sends you a tone to say it is ready for your
instructions. And since it can not hear, you dial the number.
It is extremely importdnt that you listen for this "Hum-m-m"
before you start to dial. If you dial before you hear the "dial tone"
you'll get a wrong nurnber or no number at all.
As the dial rotates back to its original position there is a click
for each unit of the digit you dialed - three clicks for 3, four
for 4, and so on. With each click a pulse of current passes through
some electromagnet in the mechanism at the central office. That
mechanism then proceeds to put the call through for you. Each of
its actions is simple, but taken all together they are very compli-
cated, and a vast amount of equipment is needed.
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places. Even calls across the continent are dialed in this manner
betrveen many cities on the Atlantic and Pacific coasts.
The nerv equipment and methods that make operator toll dial-
ing possible are rapidly being placed in service throughout the
country. Eventually it rvill be possible for long distance operators
everywhere to dial calls directly to any telephone connected to
the toll network. Two out of every five of the Bell System's long
distance calls now are handled this way.
r8
will even make a second attempt if trouble is encountered on the
call and at the same time punch on a card the details of the rrouble
so that the proper adjustments can be made promptly.
Additional facilities are being installed that will further exrend
the dialing of out-of-town calls both by operators and telephone
users.
FINGER WHEET
FINGER STOP
PULSE
GOVERNOR
CONTACTS
FRONT OF DIAT
t9
HIGHWAYS OF SPEECH
Speech Aoenues ln Cities
The vast telephone network in the United States is woven out of
millions and millions of miles of wire. Some of this wire you have
seen many times but most of it is underground.
Probably most familiar to you is the wire that runs from your
house to a nearby pole. This is called a drop [Link] it is con-
nected through a terminal on the pole to a pair of wires which
branch out from a small distribution cable, which runs from pole to
pole back to a point where it branched off from a much larger
feeder cable. This feeder cable may be strung on poles from your
neighborhood back to the central office. Usually, however, espe-
cially in large cities, it is placed underground in conduit.
Trunk cables, which link together the various central offices in a
large city, also are generally placed underground in conduit.
At present, over 95 per cent of all telephone wire in the Bell
System is in cable and more than 60 per cent of it is underground.
20
(l) You, lelephone; (2) protector, wfiich guords ogoinsl lightnin g ond olher high voltoge
chorges; (3) drop wire; (1) distribution coble; (5) feeder coble; (6) distributing fromei
(7) diol *titching equipment; (8) Long Dislonce, lnformolion, ond Diol Assisfonce operotors.
Equipmenl rnstolled to provide service for o rurol subscriber by meons of power line
corrier: (l) lelephone; (2) t*minol; (3) protector; (1) telephone drop wire; (5) unit con-
toining solef switch ond protector; (6) condenser which lets fhe lelephone currenl lhiough
from power line fo felephone ond blocks lhe power currenl; (7) power lronsformer.
2t
Radio telephony has been used for a number of years to bring
service to remote rural areas.
Aided by these means, telephone service in rural areas has been
growing and improving at a record-breaking rate. A larger propor-
tion of the farmers in the United States have telephones than in
any other country. New telephones are being added in rural areas
at the rate of 1,000 each working day.
Vohr c,*,*,
hhr,,u,* hletc,,**,
fraction of a second - almost as fast as light travels. Compare that
speed with the speed of sound traveling in air. If you ever happened
to watch a baseball game from some distance away, or perhaps even
from the center field bleachers of a large baseball field, you know
the relative speeds of light (which is an elecrromagneric phenome-
non) and of sound in air (which is mechanical). You have seen
the batter hit, drop his bat, and start for "first" before the crack
of the bat reached your ears. A telephone line can carry a spoken
sound from Minneapolis to New Orleans in far less time than it
would take for a word to pass from catcher to second baseman across
a diamond.
Between cities teleph one repeaters are installed, the devices which
make it practicable to telephone over long distances.
At each repeater station along the route a new group of electrons
is set in motion. Just why we shall now see.
23
Between the transmitter and the receiver in a long distance tele-
phone circuit there may be one to several hundred repeaters which
make more electrons join the dance. These three instruments-
transmitter, repeater, and receiver-are the most interesting de-
vices in the story of electrical communication. But they are only a
part of the very complicated arrangement of apparatus and lines
which the telephone engineers have learned how to design and to
operate. Several different kinds of telephone repeaters have been
developed in the laboratories of the telephone company. The one
now used is called a vacuum tube amplifier.
24
[Link]
FITAMENI
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25
CARRIER REPEATER
STAIION
26
This same method of using currents of difierent frequencies to
carry several telephone messages is also applied to telegraph mes-
sages, whether sent by key and received on a sounder or printed
by teletypewriters. As many as 18 teletype messages can be sent at
the same time over a single telephone circuit. Since this is so, some-
times a single line in the telephone plant will be carrying not only
several telephone conversations, but as many or more teletype mes-
sages. Sometimes the line may also be carrying current from a
picture-transmitting apparatus.
Cross-seclion drow-
ing of o cooxiol co-
ble contoining eight
unils, showing how
eocfi lube holds o
wire in ils cenfer.
telephone messages simultaneously, and can also provide television
channels. Cables now being placed in the ground generally contain
eight coaxial units. Along the line about every eight miles is a
repeater station where the television or telephone currents-are
amplified.
Coaxial cable is now used in a nationwide network of four inter-
connected backbone routes: an Atlantic seaboard route from New
York to Miami; a southern transcontinental route from Jackson-
ville to Los Angeles via Atlanta and Dallas; a mid-western route
from Philadelphia to Chicago, via Pittsburgh and Cleveland; and
a north-south route from Chicago to Jackson, Miss., via St. Louis.
A miniature coaxial cable model has been made, with a tiny
repeater built right into the tube. This gives a glimpse of impor-
tant progress ahead, for it is small enough to use in telephone lines
in congested city areas where space for more cable is at a premium
and where the load of conversations keeps constantly growing.
Rodiotelephone T rcnsmission
Telephone coRversations usually are transmitted by wires at
least over part of the distance, but not all telephone circuits are
wire circuits. Radio links are common today in telephony, and
are being used more widely all the time. Let's take a look at what
happens at a radio broadcasting station.
In every radio transmitter, electrons are dancing all the time.
Hundreds of thousands of times a second they rush up and down
the antenna wires. Usually a vacuum tube is used to make them
do so, but just how is another story. When the electrons from a
speech highway come into the tube which is causing the dance in
the antenna, they change the number of dancers or the tempo of
their dance.
Wherever there is a receiving station electrons are set rushing
back and forth in its antenna, keeping step with those in the trans-
mitting antenna. In radio communication there are no highways
with guiding wires to carry the message directly from sender to
receiver. If the march in the transmitting antenna varies, then in
all the receiving antennas the tiny electrons will also change their
march. A radio-receiving set detects these changes. When the most
28
electrons are busy rushing up and down your antenna, on the
broadcast channel to which your set is tuned, there will be the
most electrons moving through the coils of the loud speaker of your
radio set. When there are fewer marching and countermarching in
the antenna there will be fewer in the speaker. That is why the
speaker diaphragm will be moved back and forth just as is the
diaphragm of the distanr microphone. And that, of course, is why
the loud speaker in your radio reproduces the speech or music
which is being transmitted from some distant source.
Radio transmission is very convenient when a large number of
widely scattered receivers are to be reached simultaneously as in
broadcasting. Radio transmission is more than convenient; it is
necessary when the route over which communication is to take
place is such that wires or cables can not be used to connect the
transmitting and receiving stations. That is the case in communica-
tion to ships at sea, to airplanes in flight, or to motor vehicles en
route; and likewise it is the case for most trans-oceanic telephone
communication.
In radio broadcasting speech srarrs from the microphone in the
studio of a broadcasting station. The current goes by telephone line
to the radio transmitter, which sends it out to radio sets in thou-
sands of homes. Even though a radio set is all contained in a single
cabinet it really consists of two parts. One parr handles the radia-
tion which is received and obtains from it a currenr just like that
which flowed from the microphone ro the broadcasting trans-
mitter. This current has to travel only a few inches to reach the
second part of the set, which consists of the necessary vacuum
tube amplifiers and the loudspeaker.
The telephone company does not use radio for broadcasting but
does use it many times every day to interconnect people who want
to talk with each other.
Ooerseas Seroice
Of course, whenever there is to be conversation by radiotelephone
there must be, on each side of the gap across which radio trans-
mission takes place, both a radio transmitting station and a radio
receiving station.
The Bell Telephone System has several radio stations for over-
seas service. When one telephones from America to a point in
29
TRANSMIITTING
RECEIVING STATION
RADIO
TRANSMITTING
STATION
30
Mobile Seroice
Bell System mobile telephone service now provides two-way
voice communication for motor vehicles and other mobile units in
most of the major cities and on many highways throughout the
United States. At present there are more than 12,000 "traveling
telephones" in service and they place and receive over 4,000,000
calls a year.
Mobile service is another means of furnishing telephone service
to watercraft. Vessels in harbors and those plying inland waterways
adjacent to highrvays where mobile service is available, may use the
same or similar facilities as automobiles and trucks. Regular tele-
phone service also is being provided on an increasing number of
passenger trains.
A subscriber to the general t\,vo-\,vay mobile service is able to talk
from his truck or car to any one of the millions of telephones con-
nected to the regular telephone network. Likewise, his vehicle can
be called from any one of the millions of telephones.
The general mobile radiotelephone service operates like this:
Calls to and from vehicles are handled by mobile service opera-
tors. The conversations travel part way by telephone wire and
part way by radio. For example, a man at his office desk who wants
to talk to someone in a certain car or truck lifts his telephone
3l
receiver and dials or asks for long distance. He then asks for the
mobile service operator, to whom he gives the telephone number
of the vehicle. Numbers such as WJ 6-6632, which do not conflict
with any other numbers, are used.
The operator sends over the radio channel a signal which selects
the particular mobile telephone desired and causes a bell to ring
and a light to go on in the car or truck. When the driver sees or
hears his signal he answers his telephone. His voice travels by
radio to the nearest receiving station and thence by telephone
wire back to the caller.
The person in the vehicle is able to make a call merely by lifting
his telephone and pressing a "talk" button to signal the operator.
In large cities a number of receiving stations are located through-
out the area so that the relatively low-powered radio transmitters
in the vehicles are within range of a land receiver at all times. One
of the receivers near the mobile unit picks uP the voice signals and
sends them on their way by telephone wire. Outside cities, trans-
mitting and receiving stations are located along the highways being
served.
Private mobile telephone systems also are leased and serviced by
Bell companies to industrial concerns, utilities and police depart-
ments.
32
Relay stations ranging up to 400 feet in height and spaced an
average of about 30 miles aparr, catch the radio beams, amplify
them, and send them on to the next station. On top of the stations
are special antennas, consisting of electromagnetic horns and lenses
developed by the Bell System, which concentrate the microwaves
sharply into beams. Because of this only a small amount of power
is needed. Less than one watt-approximately the amount required
to light a pocket flashlight bulb-is used in these sysrems.
A radio-relay system that spans the continent, linking the east
coast with the west, was opened in August, 195 l. Other links stretch
from the northern to the southern border of the country.
Special Neftuorks
With the installation of coaxial cable and radio-relay sysrems
on many long distance telephone routes, a network suitable also
for the transmission of television is rapidly covering the
nation. In midsummer, 1953, TV network programs were
available to 142 telecast stations in 94 cities in the United
States, and it was possible for more than 100 million
people to view the programs. Television networks also
linked audiences in theaters and at other locations.
Earlier, a vast transmission network grew up over the
years to serve "video's older brother," radio broadcast-
ing. At present the Bell System operares abour 210,000
miles of program transmission circuits that link broad-
casting stations in all parts of the country. This figure
includes the circuits that furnish sound for the younger
television network.
One of the first radio network programs to be broad-
cast was an address by President Harding, who spoke
from St. Louis over a hookup of radio stations on June
21, 1923. After that, increasing use was made of long
distance telephone lines to link radio starions for the
simultaneous broadcasting of the same program.
- -
.+_
TV progrom posses from stoge through o studio control room
to telephone cenirol oftice. From here it is corried by cooxiol
coble (right) or by microwove reloy system (lefi) to TV brood-
cosiing slotions. Repeoler stolions on coble re-energize
signol (see Poge 25). Swilching offices control "legs" of the
network.
mission on each. Arrangements must be provided to permit very
rapid changes in the netwolk to care for successive programs.
Standby equiprnent and alternate routes must be avaiiable to
bypass afiected areas should service be interrupted by an emer-
gency. A large, carefully trained force <-rf technical people must
be on duty to maintain the complex equipment day and night and
to insure a higli quality of transmission from minute to minute.
"Carrier" systems, descri[.red cln previous pages, are the backbone
of the Bell System's intercity net$rorks. "Carrier" provides over
70 per cent of the intercity telephone circuit mileage, 85 per cent
of the telegraph mileage, 40 per cent of the radio nerlvork mileage,
and all of the intercity television program milease.
Ancestry of Radar
Radars are made in many different shapes and sizes for difierent
purposes but they all have basic elements in common. Years of
Bell System experience with telephone, radio and television
transmission have developed means for providing those basic
elements.
There must be electron tubes to generate the outgoing electric
waves and to amplify the energy that bounces from the target. For
many years, telephone scientists have been developing tubes for
communications purposes. Many of the tubes used in radar were
invented or improved by them.
THIS IS WHAT
There must be special [Link] to carry the elusive waves
from one part of the radar to another. Telephone designers have
devised the special wires, cables and wave guides needed to do this.
There must be antennas to pick up the impulses and direct the
waves. Years of study of directional antennas by telephone scien-
tists helped in the design of radar antennas.
There must be devices for shaping the waues and for timing
the pulses and echoes. Bell scientists invented the wave filter
which, like your radio dial, picks out a desired band of frequencies
from all the others. And Bell experience in wave manipulation
produced a method for timing radar that became the nation's
standard.
There must be a picture of the echoes from the target. Bell
in 1922 made the first low-voltage cathode ray tube, in
engineers
which a picture was projected on a fluorescent screen. In 1927, they
staged the first public demonstration of long distance television
by wire and radio.
This, in brief, is the story of how telephone research aided in
the development of a great electronic weapon. Since the war, as
Bell men of science have continued their work of improving
the communications art, their efforts have led to new develop-
ments and techniques that are useful to national defense. Today,
much of the Bell System's research and manufacturing potential
is being devoted directly to vital projects that will bulwark the
nation's military might.
40
TELEPHONE CHRONOLOGY