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Strategies to Boost Coastal Bank's Productivity

The document discusses steps Coastal Bank can take to increase productivity and market share. It recommends: 1. Implementing strict policies to reduce absenteeism and turnover, such as using biometric machines for attendance tracking and penalizing excessive absenteeism. This will increase employee satisfaction through fair treatment and working conditions. 2. Eliminating "blame games" between departments by interlinking them, which will standardize productivity practices, increase cooperation, and check productivity levels. 3. Gathering employee input through questionnaires and interviews to understand productivity barriers and salary/work concerns from their perspective. This builds trust and ownership while highlighting real issues. 4. Implementing any needed changes gradually based on employee feedback

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Abdul Haadi Butt
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6 views2 pages

Strategies to Boost Coastal Bank's Productivity

The document discusses steps Coastal Bank can take to increase productivity and market share. It recommends: 1. Implementing strict policies to reduce absenteeism and turnover, such as using biometric machines for attendance tracking and penalizing excessive absenteeism. This will increase employee satisfaction through fair treatment and working conditions. 2. Eliminating "blame games" between departments by interlinking them, which will standardize productivity practices, increase cooperation, and check productivity levels. 3. Gathering employee input through questionnaires and interviews to understand productivity barriers and salary/work concerns from their perspective. This builds trust and ownership while highlighting real issues. 4. Implementing any needed changes gradually based on employee feedback

Uploaded by

Abdul Haadi Butt
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Question No.

1:
How do you decide on the best course of action?
Answer:
The best course of action can be decided on the basis of current scenario. As
Coastal Bank`s market share is trending down from last two quarters, we need
to figure out what steps to be taken to gain the lost market share. The current
scenario clearly shadows on low productivity and complete lack of
responsibility. Coastal Bank needs to work on their toes to compete with its
competitor. First and foremost bank needs to come up with a strict policy to
overcome absenteeism and turnover. To overcome absenteeism, biometric
machines can be utilize to mark attendance and on baseless or regular
absentees employee should be charged with penalty of pay cut or extra working
hours. However, to overcome turnover employee satisfaction level should be
increased. Bank needs to remove biased salary hikes and working conditions
among departments or salaried and wage earners.
The other most important step is to eliminate baseless blame game among
departments, who is earning what or better. Departments should be interlinked
which will remove all sort of doubts among employees working under different
departments. Interlinkage of departments will also help in making better
working conditions as well. This will not only help check sorting department
increase its productivity standard but also make data processing department to
follow their footsteps. Bank should highlight the practices followed by Check
sorting department as they are standing first in productivity and eliminate or
modify the working style practised by data processing department as they are
standing last. Each employee in every department should be held responsible
for his or her efforts and the task handed over to them. Employee satisfaction
and ownership will increase employee commitment with the bank.

Question No. 2:
What is the best method to make the decision?
Answer:
The best method to make the decision is to make the employees speak. Bank
should gather information from employees regarding how to increase the
productivity, barriers effecting productivity as well as working conditions and
salary hike. This step will not only help generate a better relation among the
bank and its employees but also highlights the factors that are effecting
productivity. A person sitting on a chair in a comfort zone cannot evaluate
ground realities. Employees input will help in evaluating the main cause as
well as will increase trustworthiness and ownership among employees. Data
can be gathered by questionnaires or arranging interviews as well.

Question No. 3:
HOW do you implement any change that may be needed?
Answer:
Implementation will be quite easy if it comes from the people to whom it can be
implemented. If employees by themselves highlight the main hurdles or
barriers that are effecting their productivity, it will be better to make policies
and steps to increase productivity keeping in view the benefits of employees.
Implementation will be done by keeping in view all the perspectives for both the
bank and the employees. It might take some time and bold decisions to make a
win-win situation. Though implementing a change is never an easy task for any
one.

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