FORM 1.
1 SELF-ASSESSMENT CHECK
INSTRUCTIONS: This Self-Check Instrument will give the trainer
necessary data or information which is essential in
planning training sessions. Please check the
appropriate box of your answer to the questions
below.
CORE COMPETENCIES
CAN I…? YE NO
S
1. Provide Housekeeping Services to Guests
Identify and perform different housekeeping services
Follow the correct procedures in handling
housekeeping request.
2. Prepare Rooms for Guests
Identify the correct chemicals, equipment and
procedures for cleaning the room
Follow enterprise procedures and standard in
presenting guest rooms
Set-up equipment and trolleys properly
Follow correct procedure in access rooms for servicing
Follow correct procedure making –up beds
Follow correct procedures in cleaning and clearing
rooms
Follow the correct procedure in cleaning and storing
trolleys and equipment
3. Clean Premises
Select and use equipment and materials properly for
cleaning premises.
Comply with occupational; health and safety
requirements in preparing dry and wet cleaning agents
and chemicals
Identify and explain different cleaning operations,
chemicals and treatment of common hazards.
Dispose garbage and used chemicals properly
Clean wet and dry areas according to enterprise
procedures
CORE COMPETENCIES
CAN I…? YE NO
S
Maintain and store cleaning equipment and chemicals
Maintain and store cleaning equipment and chemicals
4. Provide Valet/Butler Service
Identify Valet services
Perform proper coordination to ensure optimum
privacy, security and confidentiality of all guests.
Display professional valet standards
Ensure proper handling of guest’s property.
5. Laundry Linen and Guest Clothes
Identify types of fabric and laundry equipment
Observe safety practices in handling laundry
equipment and chemicals
Follow correct procedure in laundering process for
guest’s laundry items
Package and store laundry items
Evidences/Proof of Current Competencies (Sample)
Form 1.2: Evidence of Current Competencies acquired related
to Job/Occupation
Current
Proof/Evidence Means of validating
competencies
Provide Certificate of Submitted the
housekeeping completion, training certificate of training,
Services to certificate passed the oral
Guest questioning, written
exam and actual
demonstration
Prepare rooms Certificate of Submitted the
for guest completion, training certificate of training,
certificate passed the oral
questioning, written
exam and actual
demonstration
Clean Premises Certificate of Submitted the
completion, training certificate of training,
certificate passed the oral
questioning, written
exam and actual
demonstration
Provide Valet Certificate of Submitted the
Service completion, training certificate of training,
certificate passed the oral
questioning, written
exam and actual
demonstration
Laundry linen Certificate of Submitted the
and guest completion, training certificate of training,
clothes certificate passed the oral
questioning, written
exam and actual
demonstration
Identifying Training Gaps
From the accomplished Self-Assessment Check (Form 1.1) and
the evidences of current competencies (Form 1.2), the Trainer will be
able to identify what the training needs of the prospective trainee are.
Form 1.3 Summary of Current Competencies Versus Required
Competencies (Sample)
Required Units of Current Training
Competency/Learning Competencies Gaps/Requiremen
Outcomes based on ts
CBC
1. Provide Housekeeping Services to Guests
Identify and perform Identify and
different housekeeping perform different
services housekeeping
services
Follow the correct Follow the correct
procedures in handling procedures in
housekeeping request. handling
housekeeping
request.
Required Units of Current Training
Competency/Learning Competencies Gaps/Requiremen
Outcomes based on ts
CBC
2. Prepare Rooms for Guests
Identify the correct Identify the correct
chemicals, equipment chemicals,
and procedures for equipment and
cleaning the room procedures for
cleaning the room
Follow enterprise Follow enterprise
procedures and procedures and
standard in presenting standard in
guest rooms presenting guest
rooms
Set-up equipment and Set-up equipment
trolleys properly and trolleys
properly
Follow correct Follow correct
procedure in procedure
access rooms for in access
servicing rooms for
servicing
Follow correct Follow correct
procedure making –up procedure making
beds –up beds
Follow correct Follow correct
procedures in cleaning procedures in
and clearing rooms cleaning and
clearing rooms
Follow the correct Follow the correct
procedure in cleaning procedure in
and storing trolleys and cleaning and
equipment storing trolleys
and equipment
3. Clean Premises
Select and use Select and use
equipment and equipment and
materials properly for materials properly
cleaning premises. for cleaning
premises.
Comply with Comply with
occupational; health occupational;
and safety requirements health and safety
in preparing dry and requirements in
wet cleaning agents and preparing dry and
chemicals wet cleaning
agents and
chemicals
Identify and explain Identify and
different cleaning explain different
operations, chemicals cleaning
and treatment of operations,
common hazards. chemicals and
treatment of
common hazards.
Dispose garbage and Dispose garbage
used chemicals properly and used
chemicals properly
Clean wet and dry areas Clean wet and dry
according to enterprise areas according to
procedures enterprise
procedures
Maintain and store Maintain and
cleaning equipment and store cleaning
chemicals equipment and
chemicals
Maintain and store Maintain and store
cleaning equipment and cleaning
chemicals equipment and
chemicals
4. Provide Valet/Butler Service
Identify Valet services Identify Valet
services
Perform proper Perform proper
coordination to ensure coordination to
optimum privacy, ensure optimum
security and privacy, security
confidentiality of all and confidentiality
guests. of all guests.
Display professional Display
valet standards professional valet
standards
Ensure proper Ensure proper
handling of guest’s handling of guest’s
property. property.
5. Laundry Linen and Guest Clothes
Identify types of fabric Identify types of
and laundry equipment fabric and laundry
equipment
Observe safety practices Observe safety
in handling laundry practices in
equipment and handling laundry
chemicals equipment and
chemicals
Follow correct Follow correct
procedure in laundering procedure in
process for guest’s laundering process
laundry items for guest’s laundry
items
Package and store Package and store
laundry items laundry items
Using Form No.1.4, convert the Training Gaps into a Training
Needs/ Requirements. Refer to the CBC in identifying the Module Title
or Unit of Competency of the training needs identified.
Form No. 1.4: Training Needs (Sample)
Training Needs Module Title/Module of
Instruction
(Learning Outcomes)
Provide housekeeping Services to 1. Handling
Guest Housekeeping
request
Prepare rooms for guest
Clean Premises
Provide Valet Service
Laundry linen and guest clothes