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UAH Hotel Check-In and Check-Out Script

Jonas checks into the UAH Hotel and is given room 504. He is informed of breakfast hours and Wi-Fi password. When checking out a few minutes late, Jonas pays his bill of P4399 in cash which includes a room charge for nachos ordered by his kids. He returns his room keys and luggage is taken by the bellboy to the lobby where he surrenders his keycard, thanks the staff, and leaves.

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Ryl Soriano
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0% found this document useful (0 votes)
6 views3 pages

UAH Hotel Check-In and Check-Out Script

Jonas checks into the UAH Hotel and is given room 504. He is informed of breakfast hours and Wi-Fi password. When checking out a few minutes late, Jonas pays his bill of P4399 in cash which includes a room charge for nachos ordered by his kids. He returns his room keys and luggage is taken by the bellboy to the lobby where he surrenders his keycard, thanks the staff, and leaves.

Uploaded by

Ryl Soriano
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Script

CHECK IN

Jonas: Good afternoon sir. Welcome to the UAH Hotel. How may I


help you?
Syryl: Good afternoon. I have a reservation for today.
Jonas: May I have your name, please?
Syryl: Syryl Soriano, S-O-R-I-A-N-O
Jonas: Let me check... (kunware nag check sa pc) We have your
reservation for two nights starting today. May I see your
identification?
Syryl: Here’s my passport
Jonas: Thank you. (kunware nag type) Your room number is 504.
Here is the key to your room.
Syryl: All right.
Jonas: Breakfast will be served in the cafeteria from 7:00 to
10:00 A.M. If you have any requests, please call the front desk.
Syryl: Thanks. Can I use the Internet in my room?
Jonas: Yes, we have a Wi-Fi connection in each room. Here’s the
password. (may inabot na papel)
Syryl: Thanks.
Jonas: My pleasure, sir. Have a wonderful stay at the UAH Hotel.

CHECK OUT

Syryl: Hi there. Are you checking out now?


Jonas: Yes, sorry. I know we're a few minutes late.
Syryl: That's no problem. It's always really busy at check out
time anyway. How was everything?
Jonas: The room was great. The beds were really comfortable, and
we weren't expecting our own fridge.
Syryl: I'm glad you liked it.
Jonas: The kids were disappointed that the pool wasn't open this
morning, though.
Syryl: I apologize for that. We can't get a cleaner in any
earlier than 10 am.
Jonas: Well we had a nice swim last night anyhow.
Syryl: Will you be putting this on your credit card?
Jonas: No. I'll pay cash.
Syryl: OK. So the total comes to P4399, including tax.
Jonas: I thought it was P4000 even. That's what they said
yesterday when we checked in.
Syryl: Yes, but there is an extra room charge on your bill.
Jonas: Oh, I forgot. My kids ordered a plate of nachos. Sorry.
Syryl: No problem. here's your change. Now, I'll just need to ask
you for your room keys.
Jonas: Here you go (binigay key)
Syryl: Thank you again for staying at the HAU Hotel.

Bell Boy

Syryl: (knock knock) Bellboy


Jonas: Yes, please come in.
Syryl: Are you ready with your luggage sir?
Jonas: Yes, these are my luggages.
Syryl: Is this only your luggages sir?
Jonas: Yes, that’s only it.
Syryl: Would you like to check your room once again, to make sure
that you are not forgetting something.
Jonas: There is nothing left.
Syryl: Okay sir, I will see you in lobby. Just go to reception
area to surrender your keycard.

After checking out…

Syryl: Mr. Jonas this way please. Thank you for your staying with
us I hope you satisfied our service have a nice day. Good bye.
Jonas: Thank you, Goodbye.

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