EPCOR/HAY JOB EVALUATION SYSTEM
Stream and Level Descriptors
There are four Job Streams in the EPCOR/CSU job structure and each is then broken
down into four Levels. The following pages describe each Stream and Level
combination (called Job Levels). For each Job Stream, minimum entry qualifications are
provided. For each Job Level, example duties and responsibilities and benchmark
position descriptors are provided. A benchmark position is a job that is considered to be
representative of a similar level of work across all of EPCOR’s positions.
The information above, along with data collected in the Position Profile Questionnaire,
is used by the HAY Job Evaluation Committee (HJEC) in a rigorous and consistent
methodology. The HJEC utilizes the HAY Guide Chart Profile MethodTM to assign
points to every CSU job across EPCOR. Attributes of a CSU job are categorized into
Know-How, Problem Solving and Accountability. These attributes are then compared
to HAY terminology in the Guide Charts to determine how many points are assigned
for each category.
While reading through the Stream and Level descriptors, here are some things to
consider:
While the following pages do not go into detail on what HAY components
determine Job Levels, they do provide an overview of the kind of information that
is reviewed by HJEC in determining a job’s allocation.
The Stream which a job fits in is determined by the minimum entry qualifications
of that job and not the job’s point total.
Jobs earn HAY points according to the content of their role, i.e., the functions
performed by an incumbent in that position for the majority of time. Any job
content that is of a temporary or one-time nature would not earn points as they fall
outside the bounds of typical job content.
The Stream and Level descriptors have been provided for informational purposes
only and do not necessarily represent specific positions in EPCOR or roles
performed by those positions.
Please click on the Job Stream for detailed descriptions:
Administrative Stream (Stream A)
Technical Stream (Stream T)
Professional Stream (Stream P)
Information Technology (Stream IT)
Administrative Stream (A)
EPCOR Utilities
EPCOR/HAY JOB EVALUATION SYSTEM
Primarily requires an administrative skill set to be successful in the job.
Minimum Entry Qualifications
Completion of Grade 12 or equivalent
May have related administrative experience
May have some office administration training/coursework
Required competencies can be learned on the job
Description by Level
Typical A1 – Full Working Level
This is a fully functional, working level administrative job
Functions are usually performed under close supervision or via well defined procedures
Competence at this level typically requires some directly related experience (0-2 years)
however, in most cases, knowledge is developed with on-the-job training
Required to demonstrate basic understanding of their field of work, perform routine work and
be able to analyze/solve basic problems
Required to recognize limitations and request help where appropriate
Some Examples of Benchmark Jobs
As a reminder – job evaluation focuses on content and not job title
Typical A2 – Senior Working Level
This is a senior working level administrative job
Progress and results on assigned projects would be reviewed by a supervisor
Competence at this level typically requires a comprehensive amount of experience, including 3-
4 years of directly related experience and would typically be broader than at Job Level A1
Required to demonstrate a comprehensive level of knowledge allowing them to lead small to
moderately complex assignments. In some cases, the job may require a specialized level of
knowledge
May provide guidance to junior peers but would typically not have formal supervisory
responsibilities
Some Examples of Benchmark Jobs
As a reminder – job evaluation focuses on content and not job title
Typical A3 – Specialized Level
EPCOR Utilities
EPCOR/HAY JOB EVALUATION SYSTEM
This is a senior working level administrative job but differentiated from level A2 by the
additional depth of knowledge required
Progress and results on larger projects would be reviewed by a supervisor
Competence at this level requires superior knowledge, an extensive amount of experience and
understanding of the area of responsibility including 5+ years of directly related experience
Required to demonstrate superior breadth and depth of knowledge in resolving problems and
an awareness of interrelationships with other areas
May coordinate activities of a team or work independently in a specialized area
May instruct and guide less experienced employees but no formal supervisory responsibilities
Some Examples of Benchmark Jobs
As a reminder – job evaluation focuses on content and not job title
Typical A4 – Specialist or Leader Level
This is a specialist or supervisor working level administrative job
Differentiated from level A3 by the specialization of the work or the supervisory nature of the
responsibilities, i.e., the majority of the job involves the supervision of others.
Competence at this level requires a seasoned individual that demonstrates significant depth and
breadth of technical, business and supervisory skills with specialized experience that includes
5+ years of directly related experience.
As a Specialist, this position requires skills and knowledge that are critical to the success of the
unit
As a Leader, this position may be accountable for the development and
administrative/operational aspects of a work unit, guided by corporate policies and procedures.
The majority of time is spent coordinating and planning day-to-day operations.
Some Examples of Benchmark Jobs
As a reminder – job evaluation focuses on content and not job title
Technical Stream (T)
Primarily requires a technical skill set to be successful in the job.
Minimum Entry Qualifications
Successful completion of a 2-year Post-Secondary Diploma
Description by Level
Typical T1 – Full Working Level
EPCOR Utilities
EPCOR/HAY JOB EVALUATION SYSTEM
This is a fully functional, working level technical job
Functions are usually performed under close supervision or via well defined procedures
Competence at this level typically requires some directly related experience (0-3 years)
however, in most cases, knowledge is developed with on-the-job training
Required to demonstrate basic understanding of their field of work, perform routine work and
be able to analyze/solve basic problems
Required to recognize limitations and request help where appropriate
Some Examples of Benchmark Jobs
As a reminder – job evaluation focuses on content and not job title
Typical T2 - Senior Working Level
This is a senior working level technical job
Progress and results on assigned projects would be reviewed by a supervisor
Competence at this level typically requires a comprehensive amount of experience, including 4-
6 years of directly related experience. The scope of experience would typically be broader than
at Job Level T1
Required to demonstrate a comprehensive level of knowledge allowing them to lead small to
moderately complex assignments. In some cases, the job may require a specialized level of
knowledge
May provide guidance to junior peers but would not have formal supervisory responsibilities
Some Examples of Benchmark Jobs
As a reminder – job evaluation focuses on content and not job title
Typical T3 - Specialized Work
This is a senior working level technical job but differentiated from level T2 by the additional
depth of knowledge required
Progress and results on larger projects would be reviewed by a supervisor
Competence at this level requires superior knowledge, an extensive amount of experience and
understanding of the area of responsibility including 7-10 years of directly related experience
More latitude/ability to deviate from standard practices due to greater knowledge base
Required to demonstrate superior breadth and depth of knowledge in resolving problems and
an awareness of interrelationships with other areas
May coordinate activities of a team or work independently in a specialized area
May instruct and guide less experienced employees but no formal supervisory responsibilities
Some Examples of Benchmark Jobs
As a reminder – job evaluation focuses on content and not job title
Typical T4 – Specialist or Leader
EPCOR Utilities
EPCOR/HAY JOB EVALUATION SYSTEM
This is a specialist or supervisor working level technical job
Differentiated from level T3 by the specialization of the work or the supervisory nature of the
responsibilities, i.e., the majority of the job involves the supervision of others.
Competence at this level requires a seasoned individual that demonstrates significant depth and
breadth of technical, business and supervisory skills with specialized experience that includes
5+ years of directly related experience.
As a Specialist, this position requires skills and knowledge that are critical to the success of the
unit.
As a Leader, this position may be accountable for the development and
administrative/operational aspects of a work unit, guided by corporate policies and procedures.
The majority of time is spent coordinating and planning day-to-day operations.
Benchmark Jobs
As a reminder – job evaluation focuses on content and not job title
Professional Stream (P)
Primarily requires a professional skill set to be successful in the job
Minimum Entry Qualifications
Successful completion of a 4-year Degree program
May require a professional designation
Description by Level
Typical P1 – Full Working Level
This is a fully functional, working level professional job
Functions are usually performed under close supervision or via well defined procedures
Competence at this level typically requires some directly related experience (0-3 years)
however, in most cases, knowledge is developed with on-the-job training
Required to demonstrate basic understanding of their field of work, perform routine work and
be able to analyze/solve basic problems
Required to recognize limitations and request help where appropriate
Some Examples of Benchmark Jobs
As a reminder – job evaluation focuses on content and not job title
Typical P2 - Senior Working Level
EPCOR Utilities
EPCOR/HAY JOB EVALUATION SYSTEM
This is a senior working level professional job
Progress and results on assigned projects would be reviewed by a supervisor
Competence at this level typically requires a comprehensive amount of experience, including 4-
6 years of directly related experience. The scope of experience would typically be broader than
at Job Level P1
Required to demonstrate comprehensive depth and breadth of knowledge allowing them to
lead small to moderately complex assignments. In some cases, the job may require a specialized
level of knowledge
May provide guidance to junior peers but would not have formal supervisory responsibilities
Some Examples of Benchmark Jobs
As a reminder – job evaluation focuses on content and not job title
Typical P3 - Specialized Work
This is a senior working level professional job but differentiated from level P2 by the additional
depth of knowledge required
Progress and results on larger projects would be reviewed by a supervisor
Competence at this level requires superior knowledge, an extensive amount of experience and
understanding of the area of responsibility including 7-10 years of directly related experience
More latitude/ability to deviate from standard practices due to greater knowledge base
Required to demonstrate superior knowledge in resolving problems and an awareness of
interrelationships with other areas
May coordinate activities of a team or work independently in a specialized area
May instruct and guide less experienced employees but no formal supervisory responsibilities
Some Examples of Benchmark Jobs
As a reminder – job evaluation focuses on content and not job title
Typical P4 – Specialist or Leader
This is a specialist or supervisor working level professional job differentiated from level P3 by
the specialization of the work or the supervisory nature of the responsibilities, i.e., the majority
of the job involves the supervision of others.
Competence at this level requires a seasoned individual that demonstrates significant depth and
breadth of technical, business and supervisory skills with specialized experience that includes 7-
10 years of directly related experience.
As a Specialist, this position requires skills and knowledge that are critical to the success of the
unit.
As a Leader, this position may be accountable for the development and
administrative/operational aspects of a work unit, guided by corporate policies and procedures.
The majority of time is spent coordinating and planning day-to-day operations.
Some Examples of Benchmark Jobs
As a reminder – job evaluation focuses on content and not job title
EPCOR Utilities
EPCOR/HAY JOB EVALUATION SYSTEM
Information Technology Stream (IT)
Primarily requires an information technology skill set to be successful in the job.
Minimum Entry Qualifications
Successful completion of a 2-year Post-Secondary Diploma or a 4-year Degree program
Description by Level
Typical IT1 - Working Level
This is a fully functional, working level Information Technology job
Functions are usually performed under close supervision or via well defined procedures
Competence at this level typically requires some directly related experience (0-3 years)
however, in most cases, knowledge is developed with on-the-job training
Required to demonstrate basic understanding of their field of work, perform routine work and
be able to analyze/solve basic problems
Required to recognize limitations and request help where appropriate
Benchmark Jobs
As a reminder – job evaluation focuses on content and not job title
.
Typical IT2 - Senior Working Level
EPCOR Utilities
EPCOR/HAY JOB EVALUATION SYSTEM
This is a senior working level Information Technology job
Progress and results on assigned projects would be reviewed by a supervisor
Competence at this level typically requires a comprehensive amount of experience, including 4-
6 years of directly related experience. The scope of experience would typically be broader than
at Job Level IT1
Required to demonstrate comprehensive depth and breadth of knowledge allowing them to
lead small to moderately complex assignments. In some cases, the job may require a specialized
level of knowledge
May provide guidance to junior peers but would not have formal supervisory responsibilities
Some Examples of Benchmark Jobs
As a reminder – job evaluation focuses on content and not job title
Typical IT3 - Specialized Work
This is a senior working level Information Technology job but differentiated from level IT2 by
the additional depth of knowledge required
Progress and results on larger projects would be reviewed by a supervisor
Competence at this level requires superior knowledge, an extensive amount of experience and
understanding of the area of responsibility including 7-10 years of directly related experience
More latitude/ability to deviate from standard practices due to greater knowledge base
Required to demonstrate superior breadth and depth of knowledge in resolving problems and
an awareness of interrelationships with other areas
May coordinate activities of a team or work independently in a specialized area
May instruct and guide less experienced employees but no formal supervisory responsibilities
Some Examples of Benchmark Jobs
As a reminder – job evaluation focuses on content and not job title
Typical IT4 – Specialist or Leader
This is a specialist or supervisor working level Information Technology job
Differentiated from level IT3 by the specialization of the work or the supervisory nature of the
responsibilities, i.e., the majority of the job involves the supervision of others.
Competence at this level requires a seasoned individual that demonstrates significant depth and
breadth of technical, business and supervisory skills with specialized experience that includes 7-
10 years of directly related experience.
As a Specialist, this position requires skills and knowledge that are critical to the success of the
unit.
As a Leader, this position may be accountable for the development and
administrative/operational aspects of a work unit, guided by corporate policies and procedures.
The majority of time is spent coordinating and planning day-to-day operations.
Some Examples of Benchmark Jobs
As a reminder – job evaluation focuses on content and not job title
EPCOR Utilities
