Scribd
Upload
17 views10 pages

Systems Analysis: Fact-Finding Techniques

Systems analysis is a problem-solving technique that breaks a system down into components to study how well they work together. It uses fact-finding techniques like interviews, questionnaires, observation, and record review to identify system problems and requirements. Interviews can provide flexibility but take time, while questionnaires are efficient but risk misinterpretation. Observation offers first-hand knowledge, and record review provides information from documents like manuals, reports, and charts.

Uploaded by

Muhammad Wasim
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
17 views10 pages

Systems Analysis: Fact-Finding Techniques

Systems analysis is a problem-solving technique that breaks a system down into components to study how well they work together. It uses fact-finding techniques like interviews, questionnaires, observation, and record review to identify system problems and requirements. Interviews can provide flexibility but take time, while questionnaires are efficient but risk misinterpretation. Observation offers first-hand knowledge, and record review provides information from documents like manuals, reports, and charts.

Uploaded by

Muhammad Wasim
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

SYSTEMS

ANALYSIS
Systems Analysis

 Systems analysis:
 Itis a problem-solving technique that
decomposes a system into its component for
the purpose of
 Studying,
 How well those component parts work
 Interact to accomplish their purpose.
Systems Analysis
 In requirement engineering and systems
analysis some techniques are used by systems
consultant / analysts to identify or extract
system problems and requirements from the user
community.
 Fact-Finding Techniques (or information gathering) is a classical set of
techniques used to collect information about system problems,
opportunities, requirements, priorities and solutions
Systems Analysis
 Fact Finding Techniques:
 Interview

 Questionnaires

 On-siteobservation
 Record review
Systems Analysis
 Interviews:
 Interview
the relevant person
 Advantages:
 Flexibletechnique
 Get clear about the aspects of the system

 Disadvantages:
 Lengthy
process
 Wastage of time
Systems Analysis
 Types of interviews:
 Unstructured interviews or General interviews
 Structured interviews or Specific interviews

 Types of questions:
 Open ended questions
 Close ended questions
Systems Analysis
 Questionnaires
 Definition
 Advantages:
 Fast and efficient technique
 Can expect a high volume of response
 Can reach a large no. of persons to discuss various aspects of a
system
 Disadvantages:
 Limitation of type of questions
 Questions and answers may be misinterpreted
 If questionnaire is not carefully designed, then we get low return
rate
Systems Analysis

 Types of Questionnaires:
 Open ended questionnaires (Free- format)
 Close ended questionnaires (Fixed-format)

 Types of Questions:
 Multiple-choice questions
 Rating questions
Systems Analysis
 On-site Observation
 Sometimes very effective tool
 Gives the facts which can't be provided by any other
way
 First hand knowledge of the system can be provided by
it
Systems Analysis
 Record Review
 Information is also available in form of records and
reports.
 Written policy manuals
 Rules, regulations and standard operating procedures
 User manual for existing system
 Different descriptions
 Different type of forms
 Organization chart
 Management reports (Detailed / Summary reports)
 Historical reports (Annual reports)
 Report of previous studies

You might also like