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Questionnaire Rework

The document appears to be a questionnaire for mobile phone dealers. It contains questions about which mobile brands the dealer sells, sales turnover for different companies, factors that attract dealerships, preferred brands by dealers and customers, after sales service, schemes and rewards, satisfaction levels, training, services, facilities, advertising, pricing, customer preferences, and suggestions to improve business. The dealer is asked to provide details to help mobile companies understand the dealer perspective.

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Jobin Cg
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13 views2 pages

Questionnaire Rework

The document appears to be a questionnaire for mobile phone dealers. It contains questions about which mobile brands the dealer sells, sales turnover for different companies, factors that attract dealerships, preferred brands by dealers and customers, after sales service, schemes and rewards, satisfaction levels, training, services, facilities, advertising, pricing, customer preferences, and suggestions to improve business. The dealer is asked to provide details to help mobile companies understand the dealer perspective.

Uploaded by

Jobin Cg
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Questionnaire

(Dealers)

Name of the Dealer :


Address :

Phone No :

Registration No. :

1) Which are the mobile BRANDS you are dealing with?

L.G Nokia Samsung Sony Ericsson Motorola Micromax

Others (Specify)…………………
2) Kindly give the details of average sales turn over of each company ?

L.G Nokia

Samsung Sony Ericsson

Motorola Micromax

Others (Specify)…………………
3) Which are the following qualities of mobile Company attracts you for a dealership?

Company Brand Name Company Market Profitability Sales Team Service

Better Supply of Goods Customer Satisfaction Better Financial Transaction

Schemes & Reward Others Specify……………..

4) Rank the following brands of Mobile Companies based on your preference for
suggesting to the customers ?

L.G Nokia Samsung Sony Ericsson Motorola Micromax

Others (Specify)…………………

5) Which is the most prefered Mobile brand of the customer ?

L.G Nokia Samsung Sony Ericsson Motorola Micromax

Others (Specify)…………………

6) Which company has the best after sale service in Kerala?

L.G Nokia Samsung Sony Ericsson Motorola Micromax

Others (Specify)…………………
7) which are the Companies provide better Scheme and Reward on completion of
Target?

L.G Nokia Samsung Sony Ericsson Motorola Micromax

Others (Specify)…………………
8) Please mention the degree of satisfaction with the present mobile dealerships?

Highly dissatisfied Dissatisfied Neutral Satisfied Highly satisfied

9) Are you satisfied with the training and demonstration for a new product
launch of different companies?

Highly dissatisfied Dissatisfied Neutral Satisfied Highly satisfied

10) What all companies provides its services at time dealer demands and keeps its
promises?

L.G Nokia Samsung Sony Ericsson Motorola Micromax

11) If you are going to start the dealership with New company which types of facility
you want from the Company?

Market Profitability Supply of Good Better Sales team service

Better Creditability System Regular Scheme & Reward Others......

12) Rate the advertisement of Different companies(1 – 5)?

L.G Nokia Samsung Sony Ericsson Motorola Micromax

13) Pricing of mobiles is worthwhile while compared to its performance ?

Highly agree Agree Neutral Disagree

14) How the customer prefer new Mobiles ?

Appearance Price Performance

Technology Reliability Economy

15) What suggestions do you have for mobile companies which would help you to
improve he success of your business next year ?

...............................................................................................................................................
..................................................................................................................................

Dealer

Signature

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