CHAPTER 1 STRUCTURE INSTRUCTIONS

Section 1 The machine’s parts

1 RD-3108C

1) paper feed guide

2) original receiving tray 1 2 3 4
3) scan cover 5
4) original guide tray
5) control panel
6) front cover
7) feed tray lock switch
8) power switch
12 6
9) uplift lever
10) paper feed guide 10
11) paper feeding tray 7
12) paper feed pressure knob
6 5
11
11
9 8

2 RD-4019A 1 2 3
4
12
1）scan cover 11
2）scan glass
3）scan tray
4）control panel
5
5）front door
6）paper receiving tray
7）feed tray lock switch 6
10 7
8）power switch
9）uplift lever
8
10）paper feed tray
11）paper feed pressure knob
12）scan table release lever 9

3 RD-4200/RD-4300

2 3
1
1）scan cover
2）scan glass
3）scan tray
1
4）control panel
4
5）paper receiving tray 11
6）front door
7）uplift lever 10
8）power switch
9 5
9）paper feed tray
10）elevator button
8
11）paper feed
pressure knob
12）scan table release lever
7
6

4 RD-4220/RD-4320
1 2 3
1）scan cover
2）scan glass
3）scan tray
12
4）control panel
4
5）paper receiving tray
11
6）front door
7）uplift lever 10
8）power switch
9 5
9）paper feed tray
10）elevator switch
11）paper feed
pressure knob
12）scan table release knob
7 6

Section 2 All units of the machine

1、First paper feed unit（RD-3108C、RD-4019A）

13
13) feed guide
14) paper feed roller
15) paper feed guide
16) Paper feed pressure
knob 14

16
15

2
2 First paper feed unit（RD-4200/RD-4300、RD-4220/RD-4320）

17
17）paper feed roller
18 ） side guides locked
rod 21
19 ） print position 18
adjustor button
20) feed guides 20
21)paper feed pressure 19
knob

3 Second paper feed, print transmission units（RD-4200/RD-4300、RD-4220/RD-

4320）

22) separate pawl 25 22

23)pressure roller
24) registration roller
25) Paper switch 24 23

4 Second paper feed, print and transmission unit（RD-3108C、RD-4019A）

26）separator
27）print roller 29
28) registration roller
29）paper switch 26

27
28

5 Drum unit（universal on outer structure for all models）

30
3
 30）drum handle
31) drum rotate 36 31
direction mark
32）drum lock lever
33）drum insert
34 ） ink cartridge lock 35
lever
35）ink case 32
34
36）ink
33

6 Paper receiving unit（RD-4200/RD-4300、RD-4220/RD-4320）

37
38
37）paper delivery guide
38 ） paper receiving
guide
39）paper stop
40）print pressure adjust
knob 43
41）drum jog switch 39
42）paper delivery belt 42
43）air knife/blower

41

40

7 Paper receiving unit（RD-3108C/RD-4019A）

44 45

44）air pipe
45 ） disposal master
box
46) paper receiving 46
guide
47 ） paper receiving
tray

47

48）scan
8、Scan cover
unit（RD-3108C）
49）scan roller
50）scan head(CIS) 48

4
 49

50

9 Scan unit（RD-4019A、RD-4200/RD-4300、RD-4220/RD-4320）

51

51）scan head
52) scan home position
sensor
53) Lamp stabilizer 53

52

10 Master-making part（Universal for all models）

54 55
56

54）M-M clutch
55）Blade
56）Cutter motor
57）M-M motor
57

58 ） Master eject
11 Disposal
sensor:
box（Universal for all models）
59 ） Disposal master
box cover
60) Disposal master roll 58
61) Micro switch

5
 59

60

61

Section [Link] principle

1. CIS scan principle

The machine is reading the light signal using the light optics, the thermal head will be translate into
the electrical signal and send to the main board, after the main board received the electrical signal, it
will be handling and controlling to the thermal head, and it takes the electrical signal translate into
heat energy, and puncture into the master, then forming the image

6
2、Print principle

The paper is driven to under of the timing roller by paper feed roller and friction flake. And
then the timing roller send the paper to print parts, meanwhile the paper switch is opened up by the
paper, and the print roller uplifts and work. Finally, the paper is delivered to the receiving tray by the
separator paw and paper guide roller

3、Master load/unload principle

The waste master is removed from the drum and stored in the disposal box. And then by
mechanism the print head brings the printed master onto the drum and then make trial print.

Master load/unload process detail

1 A Mode 1 A Mode——B Mode 2 B Mode

Switch to B Mode, Drum rotates to master
. Drum Begin to rotate eject position ——Stop

7
3 B Mode——C Mode 4 C Mode. The sensor detects eject 5 C Mode ——B Mode
Clamp opens and clamps the master; the master disposal box
waste master motor works and ejects master

6 B Mode. Drum and 7 Drum clamp stops at 8 B Mode —C Mode

disposal box works together to remove master load position Sponge roller feeds the master
all the waste master。

C Mode—A Mode, Clamp stops 9 B Mode 10 B Mode——A Mode

work. Scan Motor Drum rotate, Master is being Clamp lever is back to A Mode
and M-M Motor starts to loaded
work synchronously.

Section 4：Ink&Master

1、Characteristics of Ink
1 ） 、 The in for digital duplicator is emulsive ink, its configuration is water-in-oil type, one
molecule contains hydrophilic group and lipophilic group :

Oil molecule

Hydrone

8
2）、Ink keeps high viscosity in low temperature and viscosity. When it’s ＜10℃,
ink printed on the paper is less, so the printout is lighter; while it’s ＞30℃, the ink printed on the
paper is more, so the printout is darker.
Notes：
A . Please use ink from R.D.C;
B. Please do not use ink with air sucked;
[Link] not store ink where it’s below 10℃, or above 30℃,.

2、Characteristics of Master;

1）、Master for digital duplicator is consist of coated layer, thermal layer, adhesive layer and base
layer. Their function acts as follows:

Coated layer：Protect thermal layer from melting or damage due to friction, from falling off or
transferring error caused by static ， Its material is lube made from silicon and
fluorine.
Thermal layer: Heat generated by thermal printing head can melt many small holes. Its material
is mylar.
Adhesive layer: Adhere thermal layer onto basic layer; Strengthen pressure against f master; it
doesn’t block ink penetrating the master
Base Layer: Basic material of master, fiber layer, ink seep from it.

Coated layer
Thermal layer
Adhesive layer

Base layer

Notes：
1）、Keep Master out of the direct son;
2）、In order to keep the master’s performance and guarantee the M-M work, please do not store the
master where it’s below 10℃, or above 30℃,

CHAPTER 2：ADJUSTMENT&STANDARD

Section 1 First Paper Feed Unit

1 Adjustment for friction pad

1) Loosen screw on paper feed

roller and magnet;

9
 2) Adjust the position of paper
feed roller and take out
paper separator

3) Take out base of friction pad

4) Use screwdriver to adjust screw

on paper separator,
clockwise, pressure increased;,
counter-clockwise
pressure reduced
5) The standard value for pressure is 135 – 150g.
6) Reinstall paper feeding roller and base for paper separator.

2 Adjustment for shift range of friction pad

1）Disassemble friction pad as above steps

2）Adjust clearance of friction pad to make it a proper shift range，avoiding
More than 1 sheet feed.

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 【Note 】：Paper Seperator is consumable part and should be repalced with one when print
quantity reaches certain volum and it’s worn. ( For example 200K pcs ) .

3 Adjustment on paper feed pressure

1）、Adjust according to paper’s thickness

2）、Adjustment on strain of spring（RD-3108C、RD-4019A）

3）、Adjustment on strain of spring（RD-4200/RD-4300、RD-4220/RD-4320）

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Section 2 Second Paper Feed Unit

1 Pressure of second paper feed

Pressure for second paper feed is mostly directly decided by paper’s level
and position.
1) Take down the cover, and observe poles framework for second
paper feed；
2) Loosen kickstand of spring for second paper feeding；
3) Fix the pressure around 1 KG；
4) Fix the kickstand of second feeding paper spring.

2 Adjustment on clearance for second paper feeding

1）Take down the cover，observe the clearance of second feed parts.

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2）Adjust hexagonal screw and make the clearance around 1.5mm, bigger or smaller shall effect paper
feeding;

3 Adjustment on the clearance of paper entrance

1）Adjust clearance of paper entrance according to paper thickness. 2 mm is for thick paper while
1 mm is ok for thin paper.

Section 3 Mechanical transmission part

1 Adjustment on the sequence of paper reject

There are marks on the gear. Please make all marks match as the following picture shows when
adjusting the sequence.

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2 Adjustment on the space of paper head：
Check whether compositor of
Printing area are corresponding
with cam’s sequence, then adjust
first paper feed cam:
1）Remove the front cover；
2）Press drum jog switch and stop
at the position where screw on first
paper feeding cam can be seen
through adjusting hole;
3）Loosen two screws on the first
paper feed cam, rotate the cam at
arrow’s direction.

←Space becomes larger ( Printing image shift forward ）

→Space becomes smaller (Printing content shift backward)
4）Screw down two screws on the cam.
5）Press test key to check the adjustment result

3 Adjustment of print image size

Standard print size：B4 350mm、A3 406 mm

1) Loosen three screws in printing adjusting plate，adjust the cover；

2) Shift the screw downward, print size become smaller. Screw down the
three screws after.
3）Press “ Test “ key to check the status。

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Section 4 Drum Unit

1 Adjustment of drum home position(HP)

1 ）Press the jog switch to drive the drum till it stops automatically. check whether the active
plate drops in the notch on the drum’s ; if not ， please make adjustment under following
steps；

2 ） Please adjust position of HP sensor of drum, and make the active plate can slid into the
middle of the notch after the drum is taken out.
←Stop earlier
→Stop later

2 Adjustment for position of master load/unload

1）Enter the test unit. Drive the clamp on B Mode for clamp, and then make a test on master

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 load/unload. Press “stop”key to enter master unload, press “stop” again to enter master load,
and third press enters HP.
2）Open waste master box as open as you can, and check whether the clamp is in the unload
clamp switch.
3）If it is not in the correct position, please adjust master-unload position sensor.
↑Master load/unload position stop earlier;
↓Master load/unload position stop later.

3 Adjustment of clamp

1） Diagram for normal working condition of clamp;

Sensor block plate HP Note

Mode
The corresponding position of the
sensor and the sensor block plate
A in normal instance or operation
process.

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 Clamp pawl’s sketch under B
B Mode

Clamp paw’s sketch under C

Mode;
C Ready for master load/unload

Note ： When the position of clamp A/B/C mode is mechanically wrong, please make
adjustment according to above diagram.

2） Drum inner diagrams for normal working status of drum.

Sensor block plate HP Note

The corresponding position of thef
A clamp pawl switch lever in normal
Mode instance or operation process.

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 B
Mode Clamp pawl’s sketch under B Mode

C Clamp pawl’s sketch under C

Mode Mode;
Ready for master load/unload

4 Adjustment on ink flow ( RD-3108C、RD-4019A )

1）Loosen screws on drum roll and metal screen; normal clearance between ink squeegee rollers
(ink distributors rollers) is around 0.03mm; average ink flow on both sides is good 。 Micro-
adjusting block cling to drum core, by adjusting which, the clearance between 2 rollers can be
adjusted。
For example: If ink flow is small, turn screw counter clockwise, fix the hexagram screw after
adjusting the ink flow ；if ink is overflow 、loosen hexagram and turn screw clockwise; fix the
hexagram after adjusting well。

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 2) During printing process, if ink flow is discontinuous or only ink drop leak from the drum,
please check and adjust ink distributor. If there is any eye winker jammed the drum net,
please make cleanout soon.

Notes ： When the metal screen is stalled on the drum mandril, the drum mandril should be
turned smoothly, the clamp plate should be parallel to the base plate, and the noise should be
little.

Section 5 Paper receiving unit

1、Adjustment on the clearance of separating paw
1）Open control plate of paper switch, run main motor by hand and stop at the
position for pressing；
2）Check whether the clearance between the top of paper separating paw and
drum is 1.5mm – 2.0mm, if not, please make adjustment as follows:
3) Loosen two screws, move anchor board to adjust the clearance, then fix the
screws.

3） Below diagram is A3 adjusting way, roll drum by hand or pressing button, make
the padlock at the position of pressing roller, check whether the clearance between the padlock
and pressing roller is about 2mm.
Adjusting way: Loosen two screws, moving anchor board to make adjustment, finally, screw
down.

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4） Roll drum by hand or press button, make the padlock at the position of paper
separating paw, check whether the clearance between the separating paw and
the padlock is 2mm.
Adjusting way：Loosen two screws, move anchor board to adjust the clearance,
finally screw down.

6）After the adjustment, press drum rolling button to check whether drum’s
surface touched or rub paper separating paw.
2 Adjustment on paper receiving tray
1）Adjust the size of the tray according to paper size
2）Adjust position of paper receiving slipped board according to printing speed

SECTION 6 SCAN UNITS

1 Adjustment on voltage of white current

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 1） Remove the scan cover；
2 ） Find the test point of white current and the corresponding potentiometer on the control
panel；
3）Use the screwdriver to adjust the white current voltage on the potentiometer to 1.1v~1.9v ；

2 Adjustment on the voltage of dark current

1）Remove the scan cover；
2 ） Find the test point of black current and the corresponding potentiometer on the control
board；
3）Use the screwdriver to adjust the electronic transformer, dark current voltage of sheet scan
type is 0-0.2v, and flat scan type is 0v

SECTION 7 MASTER-MAKING UNIT

1 Adjustment on the master detect sensor

1）Open original receiving tray，； For flat scan mode please move the scan tray
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 2) Remove the cover of sponge roller ，and the master detect sensor appears；
3) Input code to check the sensor；
Use the screwdriver to adjust the potentiometer on the sensor
For example, If the master is detected the voltage is 0-0.2v, if have no master the voltage is 2.5-
3.5v

2 Adjustment on the pressure of thermal head

1）Open the original receiving tray；

2）Observe the thermal head pressure， adjusting screw directly
3）Turn the screw clockwise to increase the pressure, turn anticlockwise to reduce the pressure

3 Adjusting the printing voltage of thermal head

1）Open the front cover.
2）See the DC board on the lower right corner
3）Remove the print signal line ， use two pens of multimeter to touch the socket to make the
signaling line short circuit to get the voltage. Or check the print voltage directly when
master making, the voltage 12.0v-12.8v.
4）Adjusting the voltage by potentiometer

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4 Adjusting the pressure of master feeding.
1）Open the original receiving tray；For flat scan mode， please move the scanning tray
2）Remove the cover of sponge roller，see the sponge roller directly；
3）Turn and check the pressure of the sponge roller，use a small piece of master to test whether
the pressure of sponge roller is even

SECTION 8 Disposal box unit

1 Adjusting the master disposal box switch

Open the disposal master box as extend as possible

1）See the master disposal box full switch directly
2）Loose the screw of the switch
3 ） To move the switch upwards to reduce the disposal master capacity, to move the switch
downwards to increase the capacity.

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2 Adjusting the voltage
of master disposal box sensor when the sensor is unblocked

1）Remove the scan cover and back cover

2）Find the potentiometer on the main board for adjusting the master disposal box sensor
3）Find the wire for testing the master disposal box sensor
4）Use screwdriver to adjust the potentiometer and make the unblocked voltage value at 0v-0.2v

The working process of the disposal master box

1）Remove the scan cover and back cover

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2）Find the potentiometer on the main board for adjusting the master disposal box sensor

3）Find the wire for testing the master disposal box sensor

4）Use screwdriver to adjust the voltage on the potentiometer to 0v-0.2v in unblocked state

5）Use screwdriver to adjust the voltage on the potentiometer to 0v-0.2v in unblocked state

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 SECTION 9 Electrocircuit Part （See the attachment for

contracture）

CHAPTER 3 MAINTANENCE

Section 1 Replace the paper feed roller

All the operations by the primary paper feed should be run by the paper feeding roller and by which
to deliver the paper sheets to the secondary paper feed, By means of abrasion of certain amount of
paper sheets, the paper feeding wheel will be abrasion. ( about 200,000 sheets)

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A Press down the paper lock lever，and dispatch the bolt connecting sheath as showed

B、Push the paper feed shaft to the position where the paper feed roller is just disassembled.

C、Replace the new paper feed roller, fasten the bolts, and then connect the paper feeding shaft
with connecting sleeve.

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Section 2 Replace Friction flake

The separation between the paper sheets is operated by the way of inclined plane under the pressure
produced by the friction flake and paper feeding roller, by means of the certain abrasion, the friction
flake will be worn, then it should be replaced.

Replacement
A、 Press down the paper feeding tray switch; disassemble the bolts on the right side of the
connecting sleeve of the paper feeding shaft.

Move the position of the paper-rubbing shaft and paper feeding roller, take out used and friction
flake and replace the new abrasion-piece.

B、The gap of the friction flake can adjust according to waving angle of the abrasion paper
sheets.

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Section 3 Replace paper switch

The paper switch is the one which controls the printing roller, it can be opened depending on the
paper sheets, after a certain amount of printing, it should be replaced.

Replacement：
A、Take out the drum；
B、Open the master disposal
box to observe the
white paper switch directly

C、Take out the paper switch

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 D、Install the new paper switch, keep the both corner ends of the paper switch to be aligned
with the paper-trimming board.

Section 4 Replace and clean the printing roller

When printing, the pressure can be produced from the printing roller, it will worn the printing
roller and also bring out the dirty and make the paper to be dark which will effect the quality of the
printings, so it must be replaced.

Replacement and cleaning：

A、 Open the machine front cover, take out the drum to observe out the printing roller.

B、Grasp the printing roller by hand and pull up it directly.

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 C、Use gasoline and kerosene to clean the printing roller(do not mangle the surface of the
roller), towel off the roller use a soft cloth.

D、 Put one end of the new print roller’s shaft into the hole site controlled by the spring plate,
and then insert the other end in to the hole. Put the drum in and close the front door.

Section 5 Replace the screen

Replacement：

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 A. Place the drum steadily on the desktop or the floor, discharge the two plates on the screen.

B、Remove the lower support of the screen

C、Take out the soft screen from the drum, and then remove the upper and lower plates of the
soft screen, and insert the new screen from the front side；

D、 Install the screen in reverse steps of above.

Note: The soft screen must be leveled off when being installed on the drum.

Section 6 Cleaning the scan roller (RD-3108C)

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1）Enter the test mode

2）Open the scanning cover

3）To wipe the scan roller by soft cloth with neuter abluent

4）Press scan motor test key to turn the scan roller to another face.

5）Turn the roller and wipe until it is clean

If you need to print in high speed, please first print in middle speed then enter high speed.

CHAPTER4：CODE LISTS

Section 1 The test functions of RD-3108C、RD-4019A

1）When the machine is in shutdown, synchronously press the speed +key and any numeric key（0
～9）to start the machine, by which the length of print imagine can be extended. Here the LCD
displays: verify +（0～9）.

2)When the machine is in shutdown, synchronously press the speed - key and any numeric key（0～
9 ） to start the machine, by which the length of print imagine can be reduced. Here the LCD
displays: verify -(0~9)

3) When the machine is in shutdown, synchronously press the “0” key and “Select” key, turn
on the switch, keep pressing “0” key and “Select” key until the LCD displays “Unit test”
When the machine is ready for unit test, press the “Stop” key to confirm it is in test unit
mode. Press “function” key to start the specific unit test item and then press the “Stop”

33
 key again to exit that test item. After all tests, press “Mode” key to exit and then the
machine enters formal operation procedure. The corresponding of keys, test items, and
codes are as listed below.

Key
LCD display Functions Notes
items
1 Clamp A mod To drive the clamp motor, and the clamp is
Clamp A Position
switched to A position
2 Clamp B Position Clamp B To drive the clamp motor, and the clamp is
位 mode switched to B position
3 Clamp C To drive the clamp motor, and the clamp is
Clamp C Position
mode switched to C position
4 Scan clutch test Scan clutch Engage the scan clutch（RD-3108C）
5 Feed electromagnet Feed Engage the Feed electromagnet
test electromagnet
6 Space motor Drive the space motor, and detec its initial
Space motor test
position
7 Ink sensor, Drive the ink motor, it automatically stops
ink motor when the ink is full; keep pressing it, the
Ink motor test ink will be continuously
supplied（Release the key immediately as
long as the motor still work ）
8 Scan motor Drive the scan motor and scan clutch（RD-
Scan motor test
3108C）
9 Print motor test Print motor Drive the print motor and plating clutch
Clear Cutter motor test Cutter motor Complete the cutting process
All Print clutch or Engage plating clutch or start the plating
Plating clutch test
clear plating motor 2
or plating motor 2
motor2
Speed Main motor Start the main motor to drive the drum in
+ Drum test turn to unload position, load position and
stop position
Speed Control panel All lights are off / on
Indicator light
- LED
Space Unload motor Drive the unload motor
Unload motor test
+
Space Main motor Test it from low speed to high speed in
Main motor test
- turn by press “stop” key each time.
0 Sensor group 1 Switch The state of the sensor, being off means the
12345678 sensor1 sensor is blocked-1,the bing on mean the
[00101001] sensor is unblocked-0. The first sensor
group are:
1、Cutter jog switch
2、Feed tray switch

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 3、Right cutter position switch
4、Left cutter position switch
5、Paper detect switch
6、The original limit switch (RD-3108C)
7 、 (A)The original detect sensor (RD-
3108C)
(B)The scan cover open/close switch（RD-
4019A）
8、Idle
Switch The sensor state, off mean blocked-1, on
Maste sensors 2 means unblocked. The 2nd sensor group
r- are
maki 1：Middle paper jam sensor
ng No.2 sensor group 2：Load/unload position sensor
12345678 3：Drum stop position sensor
[11010100] 4：Clamp B mode sensor
5：Clamp A/C mode sensor
6：The disposal box full switch
7：The disposal master feed sensor l
8：Right paper jam sensor
Switch sensor The sensor state, off mean blocked-1, on
means unblocked. The 2nd sensor group
are：
1：The ink detect sensor
2：Space position sensor
No 3 sensor group
3：Space initial position sensor
12345678
4：Master detect sensor
[1010011]
5：The drum jog switch
6：The drum limit detect switch
7：Front cover switch
8 ： Disposal box covers switch( not
available in RD4019A)

Section 2 RD-4300,RD-4200 Code list

1 ） When the machine is in shutdown, synchronously press the Space + key and any numeric
key（0～9）to start the machine, by which the length of print imagine can be extended. Here
the four digit LCD displays adjust value: verify +（0～9）.
2)、When the machine is in shutdown, synchronously press the Space - key and any numeric key（0
～9）to start the machine, by which the length of print imagine can be reduced. Here the four
digit LED shows adjust value
Verify -（0～9）.
3）、When the machine is in shutdown, press “0” key, meanwhile turn on the switch. Never leave
“0”key but keep pressing “0” key, meanwhile press “All clear” key, until the LCD displays entering

35
the Unit test mode. Here the LED displays “C－00”～“C－24”.When the machine is ready for unit
test, press the “Stop” key to start the specific unit test item and then press the “Stop” key again to
exit that test item. The machine enters different test items by pressing different keys. The
corresponding of keys, test items, and codes are as listed below.

Enter Keys/Cods Test items Notes

0、Allclear/00 Unit test Only to show that it enters the unit test mode.
Elevator jog Paper feed tray up&down
switch limit
Drum jog switch The drum rotates for a
circle and stops at initial
position
1/01 Clamp position A test To drive the clamp motor, rotating the clamp
to A position
2/02 Clamp position B test To drive the clamp motor, rotating the clamp
to B position
3/03 Clamp position C test To drive the clamp motor, rotating the clamp
to C position
5/05 Feed electric magnet test The electric magnet is engaged
6/06 Home position test of To drive the space motor and inspect the home
Space motor position
7/07 Ink motor test To drive the ink motor, it will automatically
stop when the ink is top up. Keep pressing
“stop” key, the ink will be forced to feed
continuously.
8/08 Scan motor test To drive the scan motor
9/09 Print motor test To drive the print motor and the print clutch.
C/07 Cutter motor test To implement cutting process.
All clear/08 21 Print clutch test or plating To make the print clutch engaged or plating
motor 2 motor 2
Speed＋/09 22 Drum test To drive the main motor. Every time press the
“stop” key, the drum rotates to master-
ejecting(stencil-out)position, master-
feed(stencil-on)position and home
position(initial position) in turn.
10 Unload position test
11 Load position test
12 Stop position test
Speed－/13 LED indicator lights test All off/on
Space＋/14 Disposal box motor test Drive the disposal box motor.
Space－/16 Main motor speed test The initial speed is first gear, and then the
speed will be shift to next gear every time
by pressing “Stop” key. When the speed
increases to the fifth gear, press:Stop” key it
will be back to first gear, and press “stop”

36
 key again it will exit the test..
Ink saving/17 Dark current test
Text/Photo/18 White current test The scan light is on
0/19 The first group of sensors The three digit LED displays the group
test number of sensor: [Link] indicate the status of
sensor, light on indicates blocked while light
off indicates unblocked. The indications of
first group sensors are as followings:

POST：Cutter jog switch

A5：Feed tray down limit jog switch
B5：Cutter right limit
A4：Cutter left limit
B4：Ink-distribute limit micro switch
A3：Scan lever limit light sensor
16K:Scan cover light sensor
8K：Feed tray up limit light sensor
Master-making The second group of The small LED of 3 digit shows the sensors’
sensors test group number n—1, To indicate the status
Master-making/19 of sensor, light on indicates blocked while
light off indicates unblocked.。The indications
of second group sensors are as followings:

POST ： Print sheet number light

sensor/middle paper jam sensor
A5：Master-feeding/ejecting position of drum
light sensor.
A4：Drum home position light sensor
B5：Clamp position B light sensor
B4：Clamp position A/C light sensor
A3：Disposal box full jog switch
16K：Disposal master feed light sensor
8K：Right paper jam light sensor
Here pull out the sensor of Clamp position
A/C, and press speed ＋ / － , by which the
clamp motor can rotates forward/backward
unlimitedly until the clamp is in its normal
position.
Test print(trial The third group of The small LED of 3 digit shows the sensors’
print)/19 sensors test group number n—3,To indicate the status of
sensor, light on indicates blocked while light
off indicates unblocked. 。 The indications of
third group sensors are as followings:
：
POST：ink inspection light sensor

37
 A5：Space coding plate light sensor
B5：Space initial position light sensor

A4：Master limit light sensor

B4：Drum jog switch
A3：Drum limit micro switch
16K：Pressing paper switch
8K：Elevator jog switch

Here press Space ”＋、－” and the space can

be adjusted.
Initial space Ink-distributing motor Press “Stop” key to enter ink-distributing
position/23 test status, and press it again to exit.
Print/24 Blower test Press “Stop” key, the blower begins to run,
and press it again to exit
Settings To exit unit test mode and enter the normal
operation mode.

Section 3 RD-4320, RD-4220 Code list

1）、When the machine is in shutdown, synchronously press the upper shift key and any numeric
key（0～9）to start the machine, by which the length of print imagine can be extended. Here the
four digit LCD displays adjust value: verify +（0～9）.

2) 、 When the machine is in shutdown, synchronously press the down shift key and any numeric
key（0～9）to start the machine, by which the length of print imagine can be reduced. Here the
four digit LED shows adjust value
Verify -（0～9）.

3）、When the machine is in shutdown, press “0” key, meanwhile turn on the switch. Never leave
“0”key but keep pressing “0” key meanwhile press “All clear” key, until the LCD display entering
the Unit test mode. When the machine is ready for unit test, press the “Stop” key to start the specific
unit test item and then press the “Stop” key again to exit that test item. The machine enters different
test items by pressing different keys. The corresponding of keys, test items, and codes are as listed
below.

Test items Notes

Unit test Only to show that it enters the unit test mode.

After rotating one cycle the drum stops at

its initial position.
Clamp position A test To drive the clamp motor, rotating the clamp
to A position
Clamp position B test To drive the clamp motor, rotating the clamp

38
 to B position
Clamp position C test To drive the clamp motor, rotating the clamp
to C position
Feed electric magnet test The electric magnet is engaged
Home position test of Space motor To drive the space motor and inspect the home
position
Ink motor test To drive the ink motor, it will automatically
stop when the ink is top up. Keep pressing
“stop” key, the ink will be supplied
continuously.
Scan motor test To drive the scan motor
Print motor test To drive the print motor and the print clutch.
Cutter motor test To complete cutting process.
Print clutch test or plating test 2 To make the print clutch engaged
Drum test To drive the main motor, rotating the drum to
master-ejecting (stencil-out) position, master-
feed(stencil-on)position and home
position(initial position) in turn.
LED indicator light test Lights are all off; lights are all on.
Disposal box motor test To drive the disposal box motor.
Ink-distributor motor test To drive Ink-distributor motor
Blower test To drive blower motor(blower and wind
absorber)
Main motor speed test The initial speed is first gear, and then the
speed can be shift to next gear every time
by pressing “Stop” key. When the speed
increases to the fifth gear, press:Stop” key it
will be back to first gear, and press “stop”
key again it will exit the test..
White current test The scan light is on
The first group of sensors test To indicate the status of sensor, light on
11111111 indicates blocked while light off indicates
unblocked. The indications of first group
sensors are as followings:

1：Cutter jog switch

2：Feed tray down limit jog switch
3：Cutter right-limit
4：Cutter left-limit
5：Inking-completion micro switch
6：Scan lever limit light sensor
7：Scan cover light sensor
8：Feed tray up limit light sensor
The second group of sensors test To indicate the status of sensor, light on
11111111 indicates blocked while light off indicates

39
 unblocked.。The indications of second group
sensors are as followings:

1 ： Print sheet number light sensor/middle

paper jam sensor
2：Master-load/unload position light sensor.
3：Drum home position light sensor
4：Clamp position B light sensor
5：Clamp position A/C light sensor
6：Disposal box full jog switch
7：Disposal master feed light sensor
8：Right paper jam light sensor
Here pull out the sensor of Clamp position
A/C, and press speed ＋ / － , by which the
clamp motor can rotates forward/backward
unlimitedly until the clamp is in its normal
position.
The third group of sensors test To indicate the status of sensor, light on
indicates blocked while light off indicates
unblocked. 。 The indications of third group
sensors are as followings:
：
1：ink inspection light sensor
2：Space coding plate light sensor
3：Initial space position light sensor

4：Master limit light sensor

5：Drum jog switch
6：Drum limit micro switch
7：Pressing paper switch
8：Elevator jog switch

Here press Space”＋、－” and the space can

be adjusted.
Back To exit unit test mode, and the machine enter
its normal work mode.

CHAPTER 5：TROUBLE-SHOOT

1、 When the machines need replacing consumables or malfunction happens, the

malfunctions area shall indicates the brief information, and the related lights shall be
on.
2、 RD-4220/RD-4320 only displays malfunctions, no indication from lights
40
3、 If there is no special note, the unblocked voltage of sensor is under 0.25V, while the
blocked voltage of sensor is above 3.0V. If the voltage value is not within the
specified range please check if the sensor is normal.

Section 1 RD-3108C(CAVEN-5028C) Malfunction indications

Indicator Malfunction Trouble shoot

lights specifications
No.1 Lamp 1、SCAN Close the scanner cover or press “Stop” key
On OPEN or to eject the jam document from scanner.
Original jam Check if the document guiding plate
transports normally.
 Enter the test function, press “0” key to
check if the document detecting sensor and
the document limit sensor are blocked
normally; if not, adjust the sensor s.
2、Clamp error Press “All Clear” key; or turn the power
switch off and restart it 10s later.
Check if the A/B/C clamps are deformed
Enter the test function, press “Plating” key to
check if A/B/C mode sensors work well; if they
don’t work normally, readjust them according to the
adjustment of clamp switch.

No.2 Lamp Original receive Close the original receiving tray
On tray open Enter the test function, press“Trial”key to inspect
if the disposal box switch(the eighth) is normal
No.3 Lamp 1、Some Open the front cover, draw out the drum, and take
On remainder master out the master piece under the master detect
is left on the sensor. Shut the front cover.
master entrance Enter the test function, press “Trial”key to check
whether the master detect sensor(the fourth)
works normally.
2、Cutter motor Switch off the power and switch on again(10s
err interval should be allowed)
Check if the cutter is locked, and if the output
voltage of the cutter motor is normal
3、Master load  Open the original receiving flat, and close it.
err Enter the test unit, press”All Clear” key to check
whether the plating clutch and sponge roller work
normally
Enter the test unit, press”Test” key to check the
master detect sensor (the fourth) 4)Enter the test
unit, press “0”key to check the print motor and the
whole transmission mechanism

41
 [Link]  Switch off the power and switch on it again in
safeguard---all 10s；
lights are on Check if the main power board is damaged, if the
Check if the main control board is damaged
No.4 Lamp 1、Disposal box Open the master ejection box cover and take
On full off the waste master; place the roll core back
or replace it with a new one. Close the
cover.

Enter the test unit, press “Test”key to check

if the drum limit switch (the sixth is good.
 Check if the disposal box switch is good
2、Unload err Open the front door, take out the drum and
place it back, and close the door. Sometimes
this measure needs to be repeated in order to
clear the malfunction
Enter the test function to check if the
unloading position sensor(the second) is
good. If the master fails to be unloaded,
please adjust it following the adjustment of
unloading position.
Enter the test unit, press” Plating” key to
check
 Check if t he master is stick on the clamp( this err
happens in case the machine is longtime idled.
Enter the test unit, press “Space +” key to
check if the disposal box motor is good, if
supplied power voltage is normal,or if the
connectors are loosened
3、Plating motor Check if the low current(unblocked) of
err disposal master sensor is normal(≤0.15V)
No.5 Lamp On 1、No drum  Press Jog Switch till the drum rotates to the
stop position, and place the drum back.
Enter test unit, and press “Test”key to check
if the drum limit switch (the sixth) is good.
2、 Middle paper Press the jog switch to reject the jammed paper; if
jam the err can not be cleared, please check the jam
section like paper switch, second feed section, print
roller and so on.
[Link] is locked Switch off the power, and switch on it again in
10s；
Please check the transmission of main motor is
locked
Check if the drum transmission gets blocked
Check if the connectors between the main motor
42
 and the controlled board is loosened or oxidation
Check if the main motor or the main board is
damaged
No.6 Lamp 1、Left paper jam Press the feed tray button, and take out the jammed
On paper
Check the friction flake press and feed press
2、Space motor Switch off the power, and switch on it again in 10s
err Dismantle the front cover and check if the
operation power supply of the space motor is
normal
Enter the test unit, press “Test”key to check if the
space initial position sensor and space transfer
sensor（the second and the third）are good
3、Feed tray Lift up the feed tray switch lever
switch lever Enter the test unit, press “0”key to check if the
down feed tray switch(the second) is good
No.7 Lamp Right paper jam/ Press “Jog Switch” to discharge the jam
On disposal box is paper.
opened Enter the unit test and press “Plating” key to
check if the emitting and receiving of the
right paper jam sensor is normal

SECTION 2 RD-4019A(CAVEN-5033A)

Indicator
lights Err Trouble shoot
[Link] Close the scan cover
No.1 Lamp OPEN  Enter the test unit, press “0”key and check if the
On top cover sensor(the seventh) is normal, if the
connecting wires are loosened
No.2 Lamp [Link] err  Press” All clear” key/ Switch off the power
On and switch it on again in 10s.
Check if the Clamp is deformed
Enter the test function, press “Plating” key
to check the sensor(the fourth and the fifth)
of A/B/C mode is normal; if there is problem,
please adjust it following the adjustment of clamp

No.3 Lamp [Link] Open the front cover, draw out the drum, and take
On remainder out the master piece under the master detect
master is left sensor. Shut the front cover.
on the master Enter the test function, press “Trial”key to
entrance check whether the master detect sensor(the
fourth) works normally

43
 [Link] Switch off the power and switch on again(10s
motor err interval should be allowed)
Check if the cutter is locked, and if the output
voltage of the cutter motor is normal
[Link] load Open the original receiving flat, and close it.
err Enter the test unit, press “All Clear” key to check
whether the plating clutch and sponge roller work
normally
 Enter the test unit, press “Test” key to check the
master detect sensor (the fourth)
Enter the test unit, press “0”key to check the print
motor and the whole transmission mechanism
[Link] Switch off the power and switch on it again in
safeguard---all 10s；
lights are on Check if the main power board is damaged, if
+24V is normal and if the wire is good.
 Check if the main control board is damaged
No.3 Lamp 1、Disposal  Open the master ejection box cover and
On box full take off the waste master; place the roll core
back or replace it with a new one. Close the
cover.
Enter the test unit, press “Test”key to check
if the drum limit switch(the sixth is good.
 Check if the disposal box switch is good
2、Unload Open the front door, take out the drum and place it
err back, and close the door. Sometimes this measure
needs to be repeated in order to clear the
malfunction
Enter the test function to check if the unloading
position sensor(the second) is good. If the master
fails to be unloaded, please adjust it following the
adjustment of unloading position.
Enter the test unit, press “Plating” key to check
Check if t he master is stick on the clamp( this err
happens in case the machine is longtime idled).
 Enter the test unit, press “Space +” key to
check if the disposal box motor is good, if
supplied power voltage is normal, or the
connection is loosened
[Link]
motor err  Check if the low current(unblocked) of
disposal master sensor is normal(≤0.15V)
No.5 Lamp [Link] drum Press Jog Switch till the drum rotates to the stop
On position, and place the drum back.
Enter test unit, and press “Test”key to check

44
 if the drum limit switch (the sixth) is good.
[Link] Press the jog switch to reject the jammed paper; if
paper jam the err can not be cleared, please check the jam
section like paper switch, second feed section,
print roller and so on.
[Link] is Switch off the power, and switch on it again in
locked 10s；
Please check the transmission of main motor is
locked
Check if the drum transmission gets blocked
Check if the connectors between the main motor
and the controlled board is loosened or oxidation
Check if the main motor or the main board is
damaged
No.6 Lamp [Link] jam Press the feed tray button, and take out the
On jammed paper
Check the friction flake press and feed press
[Link] motor Switch off the power, and switch on it again in 10s
err Dismantle the front cover and check if the
operation power supply of the space motor is
normal
Enter the test unit, press “Test”key to check if the
space initial position sensor and space transfer
sensor（the second and the third）are good
3、Paper lock Lift up the feed tray switch lever
switch is hold Enter the test unit, press “0”key to check if the
down feed tray switch(the second) is good
No.7 Lamp Right paper Press “Jog Switch” to discharge the jam paper.
On jam/ disposal Enter the unit test and press “Plating”key to check
box is opened if the emitting and receiving of the right paper jam
sensor is normal

SECTION3 RD-4200/RD-4300 (CAVEN-5200/5300) Err indication

Err Malfunction Trouble Shoot

indicator
lights
No.1 Lamp [Link] cover Close the top cover
On open Enter the test unit, press “0”key to check the if the
top cover sensor(the seventh) is normal, and if the
connecting wire of the sensors is loosened
Clamp err Press “All clear”/ Switch off the power and restart it
in 10s
Check if the clamp is deformed
Enter the test unit, press “Plating” key to check if the

45
Err Malfunction Trouble Shoot
indicator
lights
A/B/C mode sensor (the fourth and the fifth) is
normal; if the sensor is not good, please adjust it
No.2 Lamp [Link] err Open the top cover and close it again
On Enter the test unit, press“test”key to check if the
master detect sensor (the fourth)is normal.
Enter the test unit, press”All clear”key to check if the
plating clutch is normal and if the press of the sponge
roller is uniform
Enter the test function, press “9”key to check if the
plating motor is normal
Check if the master is rolled on the print roller
2、 The master Install the master in the normal way(the mill finish is
is run out facedown)
[Link] Open the front cover, draw out the drum, and take
remainder out the master piece under the master detect sensor.
master is left on Shut the front cover.
the master Enter the test function, press “Trial” key to check
entrance whether the master detect sensor(the fourth) works
normally
4、Cutter err Switch the power off and restart it
again in 10s
 Enter test function and press “0” to check the cutter
switch(L&R)(The third sensor)
No.3 Lamp 1、Drum lock Switch off the power, and switch on it again in 10s；
On Please check if the transmission of main motor is
locked, if any problem please
Check if the drum gets blocked
Check if the connectors between the main motor and
the controlled board is loosened or oxidationed
Check if the main motor or the main board is
damaged
1、 No drum  Press Jog Switch till the drum rotates to the stop
position, and place the drum back.
 Enter test unit, and press “Test” key to check
if the drum limit switch (the sixth) is good.
2、 System Switch off the power, and switch on it again in 10s
err Check if the main control board is damaged
3、 Front Close the front door
door Check if the switch wire on the sensor is installed
open correctly
[Link] Switch off the power and switch on it again in 10s；
safeguard----all Check if the main power board is damaged, if the

46
Err Malfunction Trouble Shoot
indicator
lights
the lights are on +24v is normal, and if wire is good.
Check if the main control board is damaged
4. Ink is run Install the new ink
out Press the drum jog button to clear the malfunction
If there is ink but machine indicates “no ink”, please
enter the test unit and press “test” key to check if the
ink detect sensor (the first) is normal.
Check if the connectors are loosened
If the light is glittered, it indicates the ink is being
supplied.
7. Ink motor err Switch off the power and restart it in 10s
Check if the motor is locked, if the connectors of the
drum is loosened, or if the power supply is normal.
[Link]-distributor Switch off the power and restart it in 10s
motor err Check if the motor is locked, if the connectors of the
drum is loosened, or if the power supply is normal
No.4 Lamp 1. Unload Open the front door, take out the drum and place it
On err back, and close the door. Sometimes this measure
needs to be repeated in order to clear the malfunction
Enter the test function to check if the unloading
position sensor (the second) is good. If the master
fails to be unloaded, please adjust it following the
adjustment of unloading position.
Enter the test unit, press “Plating” key to check the if
the voltage of the disposal master sensor(the seventh)
is normal.
Check if the master is stick on the clamp( this err
happens in case the machine is longtime idled.
 Enter the test unit, press “Space +” key to
check if the disposal box motor is good, if
supplied power voltage is normal, or if the
connectors are loosened.
2. Load motor Check if the low current(unblocked) of
err disposal master sensor is normal(≤0.15V)

No.5 Lamp Disposal box Open the master ejection box cover and take
On full off the waste master; place the roll core back
or replace it with a new one. Close the cover.
Enter the test unit, press “Test”key to check if
the drum limit switch(the sixth is good.
 Check if the disposal box switch is good
No.6 Lamp Right paper jam Press “Jog Switch” to reject the jam paper.

47
 Err Malfunction Trouble Shoot
indicator
lights
On or disposal box Enter the unit test and press “Plating” key to check if
open the emitting and receiving of the right paper jam
sensor is normal
No.7 Lamp Middle paper Press the jog switch to reject the jammed paper; if
On drum the err can not be cleared, please check the jam
section like paper switch, second feed section, print
roller and so on.
No.8 Lamp Main motor err Switch off the power and restart it in 10s
On Check if the main motor is damaged

No.9 Lamp Left paper jam Press the feed tray button, and take out the jammed
On paper
Check the friction flake pressure and feed pressure
Space motor Switch off the power, and switch on it again in 10s
err Dismantle the front cover and check if the operation
power supply of the space motor is normal
Enter the test unit, press “Test”key to check if
the space initial position sensor and space
transfer sensor（the second and the third）are
good
Check if the connectors are loosened
Elevator motor Switch off the power and restart it in 10s
err Dismantle the front cover, check the if the power
supply of the motor is normal
Enter the test unit, press”0”key check if the
elevator down limit sensor(the second)and the
elevator up limit sensor ( the eighth) are
normal
Check the if motor gets lock
Check if the connector is loosened
No.10 Lamp Add paper Add paper
On Enter the test unit, press “Test”key and check
if the micro switch(the seventh) is normal
Check if the connectors are loosened

Section 4 RD-4220/RD-4320 The Err Indication

Trouble shoot
Err displays
CLAMP ERR Press “All clear” key/ Switch off the power and
switch it on again in 10s.
Check if the clamp is deformed

48
 Trouble shoot
Err displays
Enter the test function, press “Plating” key to check
the sensor(the fourth and the fifth) of A/B/C mode is
normal; if there is problem, please adjust it following the
adjustment of clamp
LOAD ERR Open the top cover and close it again
Enter the test unit, press the “Test” key and check if the
master detect sensor (the fourth)is normal
Enter the test unit, press “All clear” key and check if the
plating clutch is normal and if the pressure of the sponge
roller is uniform
Enter the test unit, press “9” key to check if the plating
motor is normal
Check if the master is rolled on the print roller

MASTER EDN Install the master(its mill finish facedown)

REMAINDER MASTER ON Open the front cover, draw out the drum, remove the
THE FEED ENTRANCE master remainder under the master sensor
Enter the unit test, press “Test”key to check if the
master detect sensor is good
CUTTER ERR Switch off the power and switch it on again in 10s.
Enter the unit test, press “0” key to check if the
DRUM LOCK Switch off the power, and switch on it again in 10s；
Please check the transmission of main motor is locked
Check if the drum gets blocked
Check if the connectors between the main motor and the
controlled board is loosened or oxidationed
Check if the main motor or the main board is damaged
NO DRUM Press Jog Switch till the drum rotates to the stop position,
and place the drum back.
 Enter test unit, and press “Test”key to check if the
drum limit switch (the sixth) is good.
SYSTEM ERR Switch off the power and restart it again(in 10s)
Check if the main control board is damaged
FRONT COVER Shut the front cover
OPEN Check the if wire on the sensor is installed correctly
POWER Switch off the power and restart it again(in 10s)
SAFEGUARD Check if the main power is normal or damaged, and if the
connecting wires are ok
Check if the main control board is damaged
INK OVER Install the new ink
Press the drum jog button to clear the malfunction
If there is ink but machine indicates “no ink”, please enter
the test unit and press”test”key to check if the ink detect

49
 Trouble shoot
Err displays
sensor (the first)is normal.
Check if the connectors are loosened
If the light is glittered, it indicates the ink is supplied.
INK MOTOR ERR Switch off the power off and restart it again(in 10s)
Check if the motor is locked, if the connectors in the drum
are loosened, and it the power is normal
INK-DISTRIBUTOR Switch off the power off and restart it again(in 10s)
MOTOR ERR Check if the motor is locked, if the connectors in the drum
are loosened, and it the power is normal
Open the front door, take out the drum and place it back,
UNLOAD ERR and close the door. Sometimes this measure needs to be
repeated in order to clear the malfunction
Enter the test function to check if the unloading position
sensor (the second) is good. If the master fails to be
unloaded, please adjust it following the adjustment of
unloading position.
Enter the test unit, press “ Plating” key to check
Check if the master is stick on the clamp (this err happens
in case the machine is longtime idled.
 Enter the test unit, press “Space +” key to check if
the disposal box motor is good, if supplied power
voltage is normal, or if the connectors are loosened
UNLOAD MOTOR Check if the low current(unblocked) of disposal master
ERR sensor is normal(≤0.15V)

DISPOSAL BOX Open the master ejection box cover and take off the
FULL waste master; place the roll core back or replace it
with a new one. Close the cover.

Enter the test unit, press “Test” key to check if the

drum limit switch (the sixth is good).
Check if the disposal box switch is good
RIGHT PAPER Press “Jog Switch” to discharge the jam paper
JAM /DISPOAL Enter the unit test and press “Plating “key to check if the
BOX OPEN emitting and receiving of the right paper jam sensor is
normal
MIDDLE PAPER Press the jog switch to reject the jammed paper; if the err
JAM can not be cleared, please check the jam section like paper
switch, second feed section, print roller and so on.
MAIN MOTOR ERR Switch off the power and restart it in 10s.
 Check if the main motor is damaged
LEFT PAPER JAM Press the feed tray button, and take out the jammed paper
Check the friction flake press and feed press; for

50
 Trouble shoot
Err displays
A3machines, please press elevator jog switch and take out
or reject the jammed paper

SPACE MOTOR Switch off the power, and switch on it again in 10s
ERR Dismantle the front cover and check if the operation power
supply of the space motor is normal
 Enter the test unit, press “Test”key to check if the space
HP sensor and space transfer sensor（the second and the
third）are good

ELEVATOR ERR Switch off the power and restart it in 10s

Dismantle the front cover, check the if the power supply
of the motor is normal
Enter the test unit, press”0”key check if the
elevator down limit sensor(the second)and the
elevator up limit sensor ( the eighth) are normal
Check the if motor gets lock
Check if the connector is loosened

ADD PAPER Add paper

Enter the unit test, press “Test” key to check the paper-add
micro switch
Check if the connectors are loosened

Section 5 RD-4230/RD-4330 Malfunctions Indications

Code Description Possible causes

1 Cutter can be back to its place The rack is locked. Please check if the
master or drive is blocked
The steel wire is broke off
The cutter motor err
Micro switch
2 The cutter blade can not reach its position Left micro switch
when it moves
3 The feed tray can not its limit when it is Elevator motor err
lifted Feed table up limit sensor err
4 The feed tray can not reach its limit when Feed table low limit sensor err
descend

51
 5 When press “Space +” key, the reset err Hp sensor err
happens. Space drive err
6 When press “Space -” key, the reset err Space motor err
happens.
7 Ink squeeze roller can not reach its up-limit Ink distributing micro switch err
8 Ink squeeze roller can not reach its low-limit Ink distributing motor err
9 From B to A, the clamp can not move to Master load/unload sensor err
limit Load/unload motor err
10 From C to B, the clamp can not move to
limit
11 From A to B, the clamp can not reach its
limit when it is
12 Drum lock Main motor err
Main drive part err
Drum lock
Main control board err

Section 6 Regular malfunction explanation

Malfunction Solutions
Description
The print paper can Check if the paper get damp if the paper corner is rolled up, if
not be separated from the paper is too thin, if the
the drum when it is to Check if the margin on the paper head is too slim compared
be out. (Middle paper with that of original document
jam) Check if the clearance between the paper separator and the
drum is too slim
Check if the air pump leaks
Notes: Check if the blower works well(Except
RD4019ARD4029A3028C)
The ink doesn’t flew Check if there are paper stick to the master
from the drum, If the soft screen on the drum is jammed
neither any indication Check if the ink detect sensor is blocked by the ink
of adding ink Check if the wire socket is loosened
The machine keep Check if the sensor of loading/unloading clamp is dirtied
running after pressing Enter the Loading/unloading sensor is good
“Plate” key Check if the position of the master loading/unloading is correct
Check if there is any character on the master
White strip appears Check if there is 10mm- margin on the head of the original
on the printout If there is any paper scrip or master scrip
Check if there is any white strip on the printout
Check the print head
Black strip appears Check if there is black strip on the master, and judge if it is

52
 on the printout scraped or the there is black strip on the master
Check the if there is black strip on the prints
Check the thermal head
Check the connecting wire in the scan section
Check CIS
The Check if the stop position sensor is dirted
machine keeps Enter service mode and check if the position of stop position
running after printing sensor is correct
the set sheets Check if the stop position sensor is install in correct position

Section 7 Full black/blank printout

Possible cause Explanation Measure
Print from computer The printout is fully  Check if there is input of thermal head
black/blank  Replace the thermal head
 Replace the main power board
Print from computer If the printout is normal  Check if the connecting wire in the scan
section is defective
 Enter service mode check the white
current and CIS input
 Replace reverse transformer
 Replace CIS scan head
 Replace the switch counter
 Replace the main control board
Section 8 Left paper jam (Feed jam)
Possible causes Explanation Measures
Print paper is not Too thick paper is difficult to be Replace standard print paper
good feed while too thin paper shall be
double fed
2 pieces of print paper sticks
together
Wastepaper influences the
performance paper feed roller and
the friction flake
Sundries or dirt Paper jam or paper crinkled Clear the sundries or dirt
spoiled the paper
track
Feed pressure Insufficient feed pressure can not Set proper feed pressure specified
feed paper in the operation manual
Excessive feed pressure feed more
than 1 pcs of paper
The paper feed The paper can not be fed Replace the paper feed roller
roller is worn
The clearance of If the clearance is too big, more Adjust the friction flake clearance
friction flake than one sheet shall be fed.
If the clearance is too slim, the

53
 friction angle can not move with
the movement of the feed shaft,
more than one paper shall be fed
and paper shall be crinkle
Friction flake  Flake torn or sticked with waste Clean the flake surface or replace
paper shall fed more than 1 sheet it and adjust the clearance
Press of the friction If the pressure is too low, the Adjust the friction flake pressure
flake paper can not be fed
The up-limit If the paper slopes too much, the Adjust the limit sensor on the feed
position of the feed paper is easy to be crinkled tray
tray During printing process, the paper
feed err oftenly happens in a split
second before or after the paper
tray is lifted.
The adjustment of If the paper feed is insufficient, Adjust the paper feed length
paper feed length the clean paper can not be
corrected so the print position is
not fixed.
 If the paper feed is overmuch, and
the paper is excessively arched,
the paper jam shall happen in-
between the upper roller and
lower roller in the second feed
section.
First feed The first feed clutch(gear) Replace the clutch( first feed gear)
clutch(first feed skidding will reduce the paper-
gear) feed volume
If the clutch fails work well, the
feed section gear can not be reset
correctly, as the result the paper
feed volum is reduced
Second feed If the pressure of the second feed Adjust the space and the press
upper/lower rollers upper roller is insufficient, it can timing of the two rollers.
not press the paper properly, and
the lower roller may not deliver
paper well. Thus, the print
position may not be stable, even
the paper can not be delivered
onto the drum.
If there is clearance between the
upper roller and the lower roller,
the slope paper can not be
corrected.
Second feed gear  If the second feed gear skids, the Clean the second feed gear or
paper volume won’t be stable, replace it

54
 even more, the paper can not be
feed onto the drum
If the second feed gear works
abnormally, the second feed
section gear can not inset
correctly. The paper volume won’t
be stable, Even more, the paper
can not be feed onto the drum

Possibly the paper switch is worn Clean the shaft and check if it is
The paper switch when contact the paper head. And flexible
works abnormally the print paper is likely to be
jammed on the paper switch.

SECTION 9 Right paper jam( paper jam on ejection)

Causes Err description Measure
Too thick paper is difficult Replace standard print paper
Print paper is not good to be feed while too thin
paper shall be double fed
2 pieces of print paper sticks
together
Wastepaper influences the
performance paper feed
roller and the friction flake
The image or the capital letter If the image or the capital  Allow about 10mm on the
of the original letter on the print paper is paper head margin by
too close to the paper head, adjustment
the separator shall tear the  Replace the specified original
paper doc. accordingly
If the image is on one side
of the original, the print
paper can be ejected
smoothly, as a result, or
paper jam happens
Static If the air is too dry, the static
lead the disorder of the  Humidify the air if possible
paper ejection or paper jam
The margin on the paper head Improper margin on the
paper head shall cause the  Adjust the print position
separator tear the paper sensor
Too big margin on the paper
head shall also cause paper
torn by separator

55
Second feed upper/lower If the pressure of the second Adjust the space and press timing
roller paper feed upper roller is of the 2 rollers
insufficient, the paper is not
pressed well, so the paper is
fed little, or the paper head
space disappears, as a result,
the paper separator tears the
paper
Second feed uni-direction gear If the unidirection gear Clean the second feed uni-
skids, paper feed shall be direction gear
insufficient, the paper head
space shall disappear and
paper shall be torn.
If the second feed
unidirection gear fails to
work well, the second feed
section gear can not resert
correctly. These shall cause
the paper feed reduces or the
paper head space disappear;
as a result, the paper shall be
torn.
Paper Separator Timing sequence is too late, Adjust the paper separator paw
or the clearance between the
drum and paper head is to
big, the separator can not
insert to the clearance and
this cause paper torn
Air current If the air from the separator  Check if the separator end is
is not strong enough, the jammed
paper head can not separated  Check the connection
from the drum, so the paper between the air pipe
shall be torn  Check the air pump
Delivery belt If the belt transport in low Check if the delivery belt is
speed, it is not powerful broken or elongated, if so, please
enough to eject the paper replace it.
and paper jam comes.
Blower device If the suction of the blower Clean the blower, and replace it
is insufficient, the paper on if it doesn’t work
the delivery belt can not be
rejected onto the receive
tray
Ink  Adjust ink supplied volume
Too much ink on the from the drum
printpaper shall cause paper  The ink flow will increase

56
 torn immediately after the paper is
stick onto the drum; please
print in normal speed.

CHAPTER6RD-4200/RD-4300LEDKEYBOARDTROUBLESHOOTING

Combined LED lights on means when two or more lights on-two or more errors
occurs，single LED light on means one error happens.
Single LED Combined LED Error
LED light 1 Open the top cover
Master loading err
LED light 2 Lack of master Some master left in the feed entrance
indicator Master is used up
Motor error Cutter motor error
indicator

57
 Drum locked
Pull out drum, or no drum
Motor error System error
indicator
Open the front cover
Power protect
LED light 3
Lack of ink error Ink used up/add ink
indicator
Lack of ink, motor Ink motor error
error indicator
Lack of ink, motor Ink distributing motor error
error indicator
LED light 4 Motor error Stencil-off error
indicator Stencil-off motor error
LED light 5 Disposal master full No master core
indicator disposal box full
LED light 6 Paper jam indicator Right paper jam
disposal box cover opened
LED light 7 Paper jam indicator Middle paper jam
LED light 8 Motor error Main motor error
indicator
LED light 9 Paper jam indicator Left paper jam
Motor error Position motor error
indicator Lift/down motor error
LED light 10 Lack of paper Lack of paper
indicator

CHAPTER 7 TROUBLESHOOTING
Cause Description Solution
Requirement [Link] too thick, not easy to delivered; too thin to cause Please use proper paper
on printing more paper in; （40g/㎡-120g/㎡）
paper 2. paper not cut completely, conglutination between papers;
3. too many sheets affect paper roller and friction pad;
[Link] too thin will lead inflation or paper feeding not
smoothly.
[Link] texture and paper feeding direction opposite, cause
avulsion and paper jam.
[Link] not flat and wet easy to cause wrinkle and
58
 left paper jam.
Dust on Will cause paper jam or avulsion. Clean dust.
paper
delivery
Proper 1. Pressure not enough, can not feed paper or no Choose proper pressure
pressure paper.
[Link] too much, cause many papers feed in;
Friction pad 1. the abrasion and conglutination will affect Adjust separator pressure;
separator, and lead to many papers feed in. if error exists, change a
new one.
Paper switch Paper head touch switch, if crack, or can not open Check if paper switch is ok,
the paper switch. or change a new one.
Separator 1. Gap between separator and drum too large, can Adjust the gap of separator
not separate paper sheets, cause right paper jam.
2. Separator and drum too close, lead separator
strike drum pressed board .
Air pump If air pressure from separator top too low to 1. Check if dusty on
separate paper head from drum, thus lead to paper sharp hole.
inflation. 2. Check any leakage
from air pump.
3. Check air supply is ok.
Original 1. If original document too close to paperhead, 1. Leave 7mm from paper
picture then may lead to inflation or white bar on printed head.
paper. 1、 Place original
2. If original document not put flat on scanning document properly.
tray, may lead to off-center.
Static If very dry inside room, static will cause paper unneatly or To keep humidity, do not use
scrap. air-conditioning or heating for
too long time.
Warning：Do please use consumables like master, ink and spare parts of our company. If any error
or damage caused by consumables and spare parts from other manufacturer, we company shall not
be responsible for it.
The ultimate explanation authority belongs to Ningbo R.D.C. Office Equipment Co., Ltd.!

CHAPTER 8 THE WIRING DIAGRAM OF MAIN CONTROL BOARD

(ALL MODELS)
1、Fig.1 —— 3108C main control board connection chart
2、Fig.2 —— 4019A main control board connection chart.
3、Fig.3 —— A3 main control board connection chart
4、Fig.4—— Maintenances
The distributors should call users within 7 days to ask for the machine’s working condition,
visit users to offer them instructions, check and maintain the machines for users monthly. Below list
the items of maintain and check.

59
Tool kit for maintenance person:
Cleaning cream, lubricant、alcohol、soft cloth、brush、air balloon、Digital duplicator standard
test board.
Long cross screwdriver （ 30cm ） 、 long flat-tip
screwdriver（30cm）、tineplier、digimer、spanner（10、12 inch）、inner hexhead、 short cross
screwdriver（10cm）、short flat-tip screwdriver(10cm）、small cross screwdriver、small flat-tip
screwdriver、adhesive plastic、trapping.
Maintenance periodically
Check per 6 months:

Check part Instruction Maintenance

Sensor of each part clean Use clean soft cloth softly

clean
Glass board Use clean soft cloth

clean
CIS Use clean soft cloth

clean
viewfinder Use brush

clean Use clean soft cloth and wipe

Thermal head master softly. （ don’t hurt thermal master
head）
clean
Print roller Clean paper chipping

clean
sensor Clean dust

clean
Pressure roller Clean paper chipping

clean
Drum frame Clean ink paper chipping

clean Deliver paper smoothly, clean the

Paper feeding part
paper chipping
clean Master making smoothly, clean the
Master making part
paper chipping
clean
Paper receiving part Use brush

Oil can not be spread on Tighten

roller/bearing lubricate
wheel bearing

axis cover lubricate

Spread
wheel

Spread
Air pump

60
 clean
Paper feeding wheel Use soft cloth and warm water

First paper feeding single- clean

Use alcohol to clean
way wheel
second paper feeding
clean Use alcohol to clean
single-way wheel

Second paper feeding part clean Use brush

Second paper feeding

Spread butter
roller deviate cam

PM list:
Serial no. Spare parts Time for change remark

1 Paper roller 300，000sheets or more

2 Friction pad 300，000sheets or more

Paper feeding
3 600，000sheets or more
switch.
Thermal head Scull 10 points or
4 20，000sheets or 1 year
master more
1 ， 000 ， 000sheets or 1
5 Drum Need fine repair
year
1 ， 000 ， 000sheets or 1
6 Air pump
year

7 Separator 300，000 sheets or more

8 Paper cutter Cut 10，000 times

9 Print roller 2，000 sheets or 1 year

10 Pressure roller 1，000，000or 1 year

11 CIS 1，000，000 or 1 year

Master disposal
12 300，000sheets or more
rubber pawl
Master disposal
13 300，000sheets or more
pawl

61