Annexure - C Doc . No.
QSP 02
ORDER PROCESS Rev. / Date 00/01.07.18
Supplier Input Process Output Customer
Start
1. Dealers 1. Purchase Order Receipt of Order 1. Way Bill 1. Sales
2. OEMs 2. Monthly Schedule 2. Order Acceptance 2. Customer
Not
3. Distributors 3. Order review Acceptable Acceptable 3. Invoice 3. Planning
Order
Review
4. Body Builders 4. Order Register 4. Production
No Need Design
5. Unit Head Changes? 5. Delivery Challen 5. Transporter
Send Order acceptance
6. Sales Discuss with customer & get 6. Order review
amended order/ fresh order Yes
Update Order Register
Refer Production Get Design Inputs from customer
Process
Make design changes. If necessary
Arrange Transport discuss with customer
Prepare Invoice
Decide if design verification /
validation required
Despatch
Get design approval from
Despatch Follow up customer if necessary
Stop
Release revised drawings to QA
Prepared by : Approved by :
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