Shingo Assessment Preparation Guide
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20 19 18 17 16 15 14
VSM
T S TRAINING DAY (Optional) T S Day 1 T S
7:30 7:30 7:30
8:00 8:00 8:00
Team introductions / Ice Breaker SLT Kickoff Presentation
8:30 8:30 8:30
9:00 9:00 9:00
9:30 Review dimension 1 & questions 9:30 9:30
10:00 10:00 10:00
10:30 10:30 Site tour / Genba walk 10:30
11:00 Review dimension 2 & questions 11:00 11:00
11:30 11:30 11:30
12:00 12:00 12:00
12:30 12:30 12:30
13:00 13:00 13:00
Team review of assignments
13:30 Review dimension 3 & questions 13:30 13:30
14:00 14:00 14:00
14:30 14:30 14:30
15:00 15:00 Audit session 15:00
15:30 Review dimension 4 & questions 15:30 15:30
16:00 16:00 16:00
16:30 16:30 16:30
Make team assignments Load + / - scores
17:00 17:00 17:00
Simulation
Book Report
.pptx Module
Teachback / Exercise
Status
On schedule
Late
Missed
M
Day 2 T S Day 3
7:30
8:00
Audit session 8:30 Audit session
9:00
9:30
10:00
Audit session 10:30 Prepare Initial Report Out
11:00
11:30
12:00
12:30
13:00
Audit session 13:30 Audit session
14:00
14:30
15:00
Team discuss findings/observations. Start building SLT Debrief & Report Out (Initial Only)
15:30
recommendations
16:00
16:30
Load + / - scores Travel Out
17:00
Formal methods (e.g. formal meetings, inhouse training programs, etc.) for
capturing and transferring lessons learned
a. AAR’s
b. Project trackers
c. Evaluate (for Kaizen)
d. Standing management meetings
e. BDP’s
Formal system that clearly outlines the boundaries within which employees can act
on their own, encouraging and acknowledging employees for taking
initiative within those boundaries;
a. Responsibility matrix
b. Tables of authority (purchasing policy)
c. Repercussion standard for i) when an associate works within their responsibility
incorrectly, and/or ii) an associate works outside their responsibility incorrectly
Cross-training program and regular job rotation to maintain skills and enrich the job;
Carefully designed and clearly communicated hiring and promotion standards for
leaders and associates;
a. Is it well designed to accomplish it’s objective
Recognition and reward systems for the organization (e.g., gain sharing), teams
and/ or individuals contributing to continuous improvement.
Systems that make the customer/supplier linkage visible throughout all stages of
the process, and encourage/require regular communication;
a. VSM’s – updated, used, value streams identified
b. Customer / supplier visits
c. Customer complaint status board / process to respond to complaints
d. And ‘where’ are these located
Value Analysis;
Cellular layout;
Benchmarking Processes;
A3 Thinking;
Recognition that suppliers are part of the value stream and therefore can affect
quality, cost, flexibility, and risk;
a. Have suppliers / customers been on site
b. Have suppliers / customers been in an event
Emphasis on direct observation (go and see) and data-based decisions and
actions;
a. Genba walks
b. Daily management boards (and location at cell level)
c. Pareto charts
d. A3’s
e. Where is data being used to make decisions
17 3. ENTERPRISE ALIGNMENT
A system for creating reporting requirements based on lean principles and policy
deployment;
a. OEE reports
b. X matrix
c. Reporting requirement standards
Common management and reporting systems across the enterprise, with some
allowances for local variations;
a. MRP
b. ERP
c. Shared production calculations & consistent use
The use of knowledge management systems and active information and idea
sharing at all levels of the company and across the greater enterprise; and
a. BDPs
b. HyperOffice (shared intranet)
c. Financial call
46 4. BUSINESS RESULTS
11 4.A Quality
Materials;
11 4.C DELIVERY
Total Lead Time – the time from customer order to customer receipt (assuming no
finished goods inventory);
On-Time Delivery;
Reorder rate;
Backorder data;
Lead time,
Flexibility,
Customer awards,
Participation in activities,
Number of ideas per employee,
Grievances,
1. CULTURE ENABLERS
Count Count Count
-- -- --
- - -
0 0 0
+ + +
++ ++ ++
3. ENTERPRISE ALIGNMENT
Count Count Count
-- -- --
- - -
0 0 0
+ + +
++ ++ ++
4. BUSINESS RESULTS
Count Count Count
-- -- --
- - -
0 0 0
+ + +
++ ++ ++
Current dashboard represents the following area:
Logistics / warehousing
-- 7 -- 9 --
- 2 - 7 -
0 3 0 4 0
+ 5 + 9 +
++ 7 ++ 8 ++
Total 24 Total 37 Total
Average 3.1 Average 3.0 Average
Avg. Rating 0 Avg. Rating 0 Avg. Rating
Dimension Scores
400
350
350
300
250
250
200 200 200 200
200
150
100 70
50 40
0
1. CULTURE ENABLERS 2. CONTINUOUS 3. ENTERPRISE 4. BUSINESS RESULTS
PROCESS ALIGNMENT
IMPROVEMENT
Actual Ideal
3. ENTERPRISE ALIGNMENT 4. BUSINESS RESULTS
Summary 4.A Quality 4.B Cost / Productiv
4 -- 7 -- 1 --
6 - 10 - 3 -
3 0 8 0 2 0
2 + 11 + 3 +
2 ++ 10 ++ 2 ++
17 Total 46 11
2.5 Average 3.2
- Avg. Rating 0
Key
Zero
--
-
0
+
++
BRAINSTORMED SOLUTIONS/PROJECT IDEAS
# Importance Weighting:
1
2
3
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5
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8
9
10
11
12
13
14
15
16
17
Valuation Parameters
Net Income:
1 = Net Income impact of less than $25K
3 = Net Income impact of between $25K to $100K
9 = Net Income impact of greater than $100K
Cash Flow:
1 = $25K improvement in Cash Flow
3 = $25K to $50K improvement in Cash Flow
9 = Greater than $50K improvement in Cash Flow
Revenue Growth:
1 = Less than a 1% improvement in Revenue Growth
3 = 1% to 3% improvement in Revenue Growth
9 = Greater than a 3% improvement in Revenue Growth
People Resource Requirements:
1 = 240 or fewer people hours. For example, 1 week Kaizen Event with 6 people (not
including preparation & follow-up work)
3 = 240 to 520 people hours
9 = More than 520 people hours
Idea/Project Risk
1 = Low
3 = Medium
9 = High
RECOMMENDED
PRIORITY
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
Benefit - Effort
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
Benefit / Effort
100%
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
TOTAL EFFORT
Project Risk (Low,
10%
EFFORT
Medium, High)
Capital Expenditure
70%
Requirements
Personnel
20%
Requirements
100%
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
TOTAL BENEFIT 10%
BENEFIT
Revenue Growth
60%
Cash Flow
30%
Net Income
Project Name
Project Area Project Name Plant
Certify_Kaizen Facilitators
Certify 5 to 7 RCFA Analysts
Certify 5 to 7 ToyotaKata Coaches
Certify 8 to 12 SMED Experts
Certify_5s/Visual Experts
Certified Print Crews
Certified Cutter Crews
Certified Gluer Crews
3P Ideal Layout
Consolidate one or more locations
Drop Down Lists
Financial Assumptions
tems infrastructure that supports our operating processes
nability by driving energy reduction
on from identification through implementation
nd dynamic packaging sales pipeline management process
de, “World Class” operating processes
ales organization
reate a single high performance culture
ect
Benefit
Net Income Cash Flow P-A-Y:OEE
Net Income Cash Flow P-A-Y:OEE
Estimated Annual Savings Replication Opportunity Exists Tools & Standard Work used
$21,000
$21,000
$6,000
$17,500
$4,000
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
(12) Month Plan
Estimated Estimated Estimated Actual Actual Actual
Brainstormed Ideas/Project Descriptions which Support the High-
Impact on Impact on Impact on Impact on Impact on Impact on
Level Business Goals
Goal #1 Goal #2 Goal #3 Goal #1 Goal #2 Goal #3
1 Project 1 $0 $0 $0
2 Project 2 $0 $0 $0
3 Project 3 $0 $0 $0
4 Project 4 $0 $0 $0
5 Project 5 $0 $0 $0
6 Project 6 $0 $0 $0
7 Project 7 $0 $0 $0
8 Project 8 $0 $0 $0
9 Project 9 $0 $0 $0
10 Project 10 $0 $0 $0
11 Project 11 $0 $0 $0
12 Project 12 $0 $0 $0
Target = $0 $0 $0
September
November
December
February
January
October
August
March
June
April
July
May
Project 1 A project started on 1 January and
Project 2 completed in 3 months may only have 9
Project 3 months worth of impact
Project 4 A project started on 1 April and
Project 5 completed in 3 months may only have 6
Project 6 months worth of impact
Project 7 A project started on 1 July
Project 8 and completed in 3 months
may only have 3 months
Project 9 worth of impact
Project 10 A project started on 1
Project 11 October and completed in 3
months may not have any
Project 12 impact this year









