SSDN
CONSUMER RIGHTS
Ques: Why are rules and regulations required in the marketplace for the protection of
the consumers? Illustrate with a few examples.
OR
“Rules and regulations are required for the protection of the consumers in the
marketplace”. Justify the statement with arguments.
Ques: What factors gave birth to the consumer movement in India? Trace its evolution.
OR
What three factors led to the organized consumer movement?
OR
Analyse any three reasons for the beginning of the consumer movement in India.
Ques: How did consumer movement originate as a ‘social force’ in India? Explain.
Ques: Explain the need for consumer consciousness by giving two examples.
Ques: Mention a few factors that cause exploitation of consumers.
Ques: What is the rationale behind the enactment of Consumer Protection Act 1986?
OR
Why did the Indian Parliament enact the Consumer Protection Act?
OR
Why was the Consumer Protection Act enacted by the Indian Parliament?
OR
Explain the ideas behind the Consumer Protection Act, 1986.
Ques: Describe some of your duties as consumers if you visit a shopping complex in your
locality.
OR
Explain the duties of the consumers while purchasing anything from the market.
Ques: Suppose you buy a bottle of honey and a biscuit packet. Which logo or mark you
will have to look for and why?
OR
Suppose your parents want to purchase Gold jewellery along with you, then which
logo will you look for on the jewellery?
OR
Which logo would you like to see while purchasing a tin of edible oil?
OR
Which logo would you like to see for purchasing electrical goods?
OR
Suppose you have to buy a packed bottle for drinking water in your journey.
Which logo will you like to see to be sure about its quality?
Ques: What legal measures were taken by the government to empower the consumers in
India?
Ques: Explain any three features of consumer forum.
OR
Explain the role of consumer council.
OR
How do “Consumer Protection Council” helps consumers? Explain three ways.
Ques: What is meant by complaint under consumer awareness?
Ques: Mention some of the rights of consumers and write a few sentences on each.
Ques: By what means can the consumers express their solidarity?
Ques: “The consumer redressal process is becoming cumbersome, expensive and time
consuming.” Explain any three ways to solve this problem.
Ques: Explain three strategies adopted by the government to protect the interest of
consumers with reference to Consumer Protection Act of 1986.
OR
Mention the main legal measure taken by the Indian Government in favour of
consumers in 1986.
Ques: If you are not interested to buy a brush with toothpaste but shopkeeper denied to
sell tooth-paste only. In this case which consumer right is being violated by the
seller?
Ques: Critically examine the progress of consumer movement in India.
Ques: What is the difference between consumer protection council and consumer court?
Ques: What are the various ways by which people may be exploited in the market?
Ques: What do you think should be the role of government to protect consumers?
Ques: How do we participate in the market as producers and consumers? Explain with
three examples.
OR
How do we participate in the market place?
OR
In which two different forms we participate in the market?
Ques: Highlight any three situations essential to save yourself from being exploited.
Ques: “Every consumer has the right to get compensation depending on the degree of
damage”. Support the statement with any two examples.
Ques: How is the “Right to Information” useful to consumers?
OR
If you want to extract information about the functions of any government
department, which right would you exercise?
OR
Explain with an example how one can exercise the “Right to Information”.
Ques: Explain with an example how you can use the right to seek.
OR
Explain with an example how you can use the right to seek redressal.
OR
Explain with an example one can use the “Right to seek Redressal” against unfair
trade practices and exploitation.
Ques: Why do the manufacturers display information about their products? How does
this benefit the consumers?
OR
Consumers have the right to be informed about goods and services they purchase.
Explain its three advantages.
Ques: How is maximum retail price printed on packets beneficial for you?
Ques: What is standardisation of products? Mention any two organizations responsible
for the standardization of products in India.
Ques: When is the National Consumer Day celebrated in India?
Ques: Explain the “Right to Choose” with examples.
Ques: What is “Right to represent”?
Ques: What are the effects of the enactment of the COPRA on the consumers?
Ques: Analyse the importance of the three-tier judicial machinery under Consumer
Protection Act (COPRA), 1986 for redressal of consumer disputes.
OR
How has a three tier quasi-judicial machinery been set up for redressal of
consumer disputes? Explain.
Ques: Give an example of violation of consumer’s right to choose.
Ques: What precautions do you suggest for a consumer to take while purchasing
medicines from the market?
Ques: “Consumer awareness is essential to avoid exploitation in the market - place.”
Support the statement.
OR
Suggest any three ways to save consumers from exploitation in the market - place.
OR
“Consumer awareness is the best way for the protection of consumers”. Justify with
suitable examples.
Ques: If any damage is done to a consumer by a trader, under which consumer right one
can move to consumer court to get compensation.
Ques: Give an example of a catchy advertisement to attract consumers.
Ques: Give any three examples of different types of exploitation in the market.