References:
1. Bill Good. Ten mistakes in team building.
2. Boulding, K. Conflict and Defense, ( New York: Harper & Row) 1962
3. Dr. Rhonda Savage. The secrets to successful teamwork: Trust and
accountability. Retrieved from
[Link]
accountability.
4. Dr. Thomas K. Capozzoli – Purdue University ( 1995). Resolving conflict
within teams
5. Hocker, Joyce L., and William W. Wilmot, Interpersonal Conflict, Fourth
Edition, (Madison, WI: Brown & Benchmark), 1995.
6. Kayser, Thomas A., Team Power: How to Unleash the Collaborative Genius
of Work Teams, ( New York: Irwin) 1994.
7. Lewicki, Roy J., Joseph A. Litterer, John W. Minton, and David M.
Saunders, Negotiation, Second Edition, (Boston: Irwin) 1994.