Tutorial Topic-Quality Management

Read the notes provided

Look at the diagram of Quality Assessment tool, Cause and effect diagram (“fish bone”) in the notes by
Fathimath Rasheeda (page 12)

By looking at the cause and effect written in the example for Medication error, create a fish bone
diagram for the following issue

Cathetor related urinary infection

Helpful Hint

List all the possible causes for the above issue

You can work under the same headings (environment, equipment, leadership, communication, people
and procedure that is given in the example)

Even if you are unsure of the correct way of answering the Tutorial questions or you are unsure if the
answer is correct, attempt the question and submit on time. Then ask questions during class time.