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Front Office Metrics and Formulas

The document contains formulas for calculating key hotel performance metrics such as percentage of walk-ins, no-shows, overstays, understays, single room occupancy, house count, room count, average room rate, average revenue per guest, average room revenue per adult guest, revenue per available room (RevPAR), total revenue per occupied room (TRevPOR), and the number of available rooms to sell. These metrics are calculated using data points like room reservations, arrivals, departures, revenues, occupancy, and room inventory.

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adarsh yedmalwar
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147 views3 pages

Front Office Metrics and Formulas

The document contains formulas for calculating key hotel performance metrics such as percentage of walk-ins, no-shows, overstays, understays, single room occupancy, house count, room count, average room rate, average revenue per guest, average room revenue per adult guest, revenue per available room (RevPAR), total revenue per occupied room (TRevPOR), and the number of available rooms to sell. These metrics are calculated using data points like room reservations, arrivals, departures, revenues, occupancy, and room inventory.

Uploaded by

adarsh yedmalwar
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Percentage Of Walk In > Number Of Room Stroll In

Whole Number Of Room Arrival

Percentage Of OverStay > Quantity Of Overstay Room


Number Of Expected C/Out

Percentage Of No-Show> No Of Room No-Show


No Of Room Reservation

Percentage Of Understay > Number Of UnderStay


Rooms
No Of Expected C/Out
Single Room Occupancy Percentage
A} Occupied Rooms > No Of singal Rooms Occupied
Total No Of Rooms Occupied
B} Available Rooms > No Of Singal Rooms Occupied
Total No Of Available Rooms
House Count > Number Of In-House Guest
{+}
Arrival For Today
{-}
Depature For Today

Room Count > Total Number Of Rooms Occupied


Total Number Of Rooms Available

Average Room Rate > Total Room Revenue


Total Rooms Sold

Average Revenue Per Guest > Total Room Revenue


Total No Of Guest

Average Room Revenue Per > Total Room Revenue


Guest Without Child Total No Of Adults
RevPAR Formula
No Of Available Rooms
To Sell > Total Rooms In The Hote
Out Of Order Rooms

TRevPOR > Rooms + Food & Beverage + Other Revenue


Total Occupied Rooms

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