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Abstract
Background: Occupational stress is an important risk factor for mental health among occupational population.
Exploring related mediators of workers’ mental health are important to improve their health and performance.
Our study aims to explore the relationships between work stress, positive psychological resources, burnout and well-being.
Methods: The study was performed during the period of June and July in 2015. A questionnaire that consisted of the
Effort-reward Imbalance Scale, the Maslach Burnout Inventory-General Survey, the Psychological Capital Questionnaire, the
Rosenberg Self-esteem Scale, the Flourishing Scale, as well as demographic and working factors.
Results: Psychological capital mediated the associations of effort-reward imbalance and emotional exhaustion, cynicism,
professional efficacy and well-being. Self-esteem mediated the associations of effort-reward imbalance ratio with cynicism,
professional efficacy and well-being, and mediated the associations of overcommitment and cynicism, professional efficacy
and well-being.
Conclusions: The findings indicated that enhancing positive psychological resources could be considered in developing
intervention strategies for psychological health among manufacturing employees.
Keywords: Occupational stress, Burnout, Well-being, Positive psychology
© The Author(s). 2017 Open Access This article is distributed under the terms of the Creative Commons Attribution 4.0
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Wang et al. BMC Psychiatry (2017) 17:364 Page 2 of 10
coping with job demands, termed as overcommitment, self-acceptance, competence, optimism, meaning and
referring to “a set of attitudes, behaviors and emotions purpose, supportive and rewarding relationships, per-
reflecting excessive striving in association with a strong ception of the personal contribution to the well-being
desire of being approved and esteem”. The overcom- of others, and being respect. The current study used
mitted individuals may make great efforts, even under burnout and psychological well-being to explore the
low-gain circumstances, and thus were more likely to associations between occupational stress and psycho-
experience burnout [9]. logical health in terms of both negative and positive
Burnout is regarded a syndrome that can have signifi- outcomes. Thus, we hypothesize:
cant effects on physical and psychosocial well-being
[10–12]. The popular theory of job burnout was devel- H1 There is a positive association between job stress
oped by Maslach, Schaufeli and Leiter [13], who defined and job burnout among workers.
burnout as “a psychological syndrome in response to H2 There is a negative association between job stress
chronic interpersonal stressors on the job” or a set of and well-being among workers.
negative consequences of prolonged work stress [12].
The three key dimensions of this syndrome are an over- Although the associations between ERI and psycho-
whelming exhaustion, a sense of cynicism and detach- logical outcomes have been examined in certain occupa-
ment from the work, and feelings of ineffectiveness or tions, the mechanisms behind the associations still
lack of accomplishment [13]. The general survey of remain largely unknown. Over the years, more and more
Marlsh Burnout Inventory (MBI-GS), which is based on researchers began to notice that stress reaction differs a
the three-dimensional of burnout, has been largely lot among different individuals, no matter in mental or
shapes and dominates burnout research [14]. On the physical health. Stress and coping theory considered that
level of organization, burnout is associated with turnover personality characteristics could influence individual’s
intention, lower productivity, and a decreased commit- appraisal and coping processes, and even psychological
ment [11, 15]. Wang et al. have been demonstrated that symptoms in stressful situations [23]. Based on the
teachers who experienced high level of occupational transaction theoretical framework, studies on the
stress would have more symptoms of burnout [16]. Job process of dealing with stress should consist of not only
burnout is a psychological syndrome arising in response independent and outcome variables, but also mediating
to chronic interpersonal stressors and job tediousness variables that determine the individual more or less suc-
[11]. Similarly, depression is one of the psychological cessful adaption to the stress [24]. With an increasing
stresses that may overlap with burnout. However, the recognition of the value of positive psychology, organiza-
distinction between burnout and depression is that tions may improve their employees’ physical and mental
burnout is supposedly work related, whereas depression health by enhancing their inner positive psychological
is considered to be more multifactorial in origin and resources. This is consistence with the transactional the-
pervasive in nature [17]. Futhermore, Shin et al. [12] ory, by which stress is the condition that results when
proposed that burnout was one of the strongest predic- person-environment transactions lead the individual to
tors of depression by a longitudinal study. Therefore, perceive a discrepancy between the demands of situation
this study used burnout to understand the negative men- and the resources of the person’s psychological,
tal status of occupational population. In addition, the biological or social systems [25]. Psychological capital
World Health Organization [18] argued that the focal (PsyCap) is a high-order construct extracted from posi-
point of mental well-being should not be limited to the tive organizational behavior, and has been demonstrated
absence of mental illness, but the positive character of as a positive resource for improving employees’ perform-
mental system and the attitudes that are inherent to it. ance, job satisfaction, well-being, and for decreasing
Employees with high efforts and low rewards had higher stress, turnover, and burnout [26–29]. PsyCap refers to a
risks of poor well-being [19]. Eudaimonic well-being, positive state of mind exhibited during the growth and
one of the main theoretical frameworks that has been development of an individual and consists of four state--
proposed, refers to “the dimensions that describe the like psychological resources: hope, self-efficacy, opti-
optimal psychological functioning of the individuals” mism and resilience, all of which are measurable,
[20]. Diener et al. [21, 22] developed the Flourishing developable and manageable [27]. In addition to some
Scale (FS) to provide a comprehensive and brief measure studies focused on the antecedents and outcomes of Psy-
of flourishing that summarized the current dimensions Cap, there have been other studies pay attentions on the
proposed by others authors, and an overview of the indi- underlying mechanisms through which PsyCap impacts
vidual’s perception of person’s own positive functioning. work stress at different level of analysis. Park et al. [30]
The items of the FS describe broad and important found the mediating role played by PsyCap in the associ-
facets of human functioning: engagement and interest, ation between empowering leadership and psychological
Wang et al. BMC Psychiatry (2017) 17:364 Page 3 of 10
well-being. Wang et al. [31] looked at PsyCap as a medi- consents. Each worker was given a questionnaire to read
ator in linking work-family conflict to job burnout. declaration of private information secrecy and complete
Drawing on prior researches, this study suggests that voluntarily. Investigators were responsible for distribut-
PsyCap may mediate the associations of occupational ing, retrieving and managing the questionnaires, and
stress with burnout and psychological well-being. they provided explanation without inducement for any
Besides PsyCap, self-esteem is also recognized as an im- unclear questionnaire items. The average questionnaire
portant internal resource. It is the evaluation which the spent 10 to 15 min. 79 workers refused to participate in
individual makes and customarily maintains with regard the study because of reading difficulty. The question-
to him or herself [32]. Rosse et al. [33] considered that naires with missing data that accounted for more than
low self-esteem individuals may be less effective in inter- 15% of the whole scale were regarded invalid. Finally,
personal relationships, and experience feeling of incom- effective responses were obtained from 1219 individuals
petence in their relationships with colleagues. Low (effective response rate: 81.3%), with 923 (75.7%) males
self-esteem individuals also may have fewer psychic and 296 (24.3%) females. The study was approved by
resources to cope with daily stressors, making them vul- the Committee on Human Experimentation of China
nerable to emotional exhaustion. Previous studies have Medical University (Additional file 1).
found that self-esteem is an important factor in alleviat-
ing symptoms of burnout [34]. Self-esteem is an import-
ant inner resource in dealing with stress, and is also one Demographic and working characteristics
of several mediating variables that influence the effects Demographic information regarding age, gender, marital
of stressors on health consequences. Based on the above, status, and education level were obtained. Three working
we formulate the following hypotheses: characteristics were also measured: Monthly income,
years of experience, and weekly working hours.
H3: PsyCap mediates association between job stress
and burnout.
H4: PsyCap mediates association between job stress Measurement of occupational stress
and well-being. Occupational stress was measured by the Chinese
H5: Self-esteem mediates association between job stress version of the effort-reward imbalance (ERI) model [35].
and burnout. The ERI questionnaire consists of three dimensions:
H6: Self-esteem mediates association between job stress extrinsic effort (6 items), reward (11 items), and over-
and well-being. commitment (6 items). The items of extrinsic effort and
reward are scored on a 5-point scale, and higher scores
As described above, the present study aims to investi- indicated higher demands of efforts and higher rewards.
gate the associations between occupational stress, For the overcommitment subscale, responses are scored
PsyCap, self-esteem, burnout and well-being, as well as from 1 to 4, with higher scores indicating higher de-
the potential mediating roles of positive psychological mands characterized by excessive work-related commit-
[Link] from earlier studies about work-related ment. Effort-reward ratio (ERR) was calculated using a
stress that forcus on the single intervening variable, the predefined algorithm that quantifies the degree of mis-
present study adopt multi- intermediary test to build a match between high cost and low gain, with a correction
systematic theoretical framework of stress and stress re- factor of 0.5454 [8]. The Cronbach’s coefficients for ex-
action from the perspective of positive psychology. It is trinsic effort, reward, and overcommitment scales were
helpful for management decision-making on manufac- 0.911, 0.936, and 0.771 in the present study.
turing workers, enriching the existing theoretical model
of positive psychology, and acting as preventive strat-
egies during working lifetime (Fig. 1). Measurement of psychological capital
PsyCap was evaluated by the Chinese version of the 24-
Methods item Psychological Capital Questionnaire (PCQ) [27].
Study design and sample The PCQ is comprised of four dimensions: self-efficacy
A cross-sectional study was conducted in Northern re- (6 items), hope (6 items), resilience (6 items), and opti-
gion of China in June and July, 2015. In total, 26 factor- mism (6 items). Each question is scored from 1 (strongly
ies (1500 workers) were randomly selected by cluster disagree) to 6 (strongly agree). Higher scores indicate
sampling in an industry which made component parts of higher levels of psychological capital. The PCQ has dem-
airplanes. Trainees were excluded in this study. Self- onstrated adequate reliability and validity in multiple
administered questionnaires were directly distributed to samples [27, 36]. For the total scale in our study, the
these subjects after obtaining their written informed Cronbach’s alpha coefficient was 0.953.
Wang et al. BMC Psychiatry (2017) 17:364 Page 4 of 10
PsyCap
Self-esteem
Burnout
Job stress
Well-being
Demographic Factors
(Control Variables)
(P < 0.05). Age, educational level, and monthly income Psycap and self-esteem were negatively related to emotional
were related to professional efficacy (P < 0.05). Gender, exhaustion, cynicism and positively related to professional
education, income, and weekly working hours were efficacy and well-being.
related to well-being (P < 0.05).
Associations among ERI, PsyCap, self-esteem, and burnout
Correlations among continuous variables All independent variables were correlated with the three
The correlations among ERI, PsyCap, self-esteem, compo- components of burnout in univariate analyses. Thus, they
nents of burnout, and well-being were shown in Table 2. were entered in the multiple hierarchical linear regression
As revealed in the table, ERR, overcommitment were posi- models. Results were presented in Table 3. In step3, after
tively correlated with emotional exhaustion and cynicism, adjusting for age, gender, education, income, working
respectively, and had negative correlations with professional years, and weekly working hours, ERR, overcommitment,
efficacy, well-being and positive psychological variables. and PsyCap were associated with emotional exhaustion.
Wang et al. BMC Psychiatry (2017) 17:364 Page 6 of 10
Table 2 Correlations among dimension of MBI-GS, ERI and positive psychological variables
variables Mean SD 1 2 3 4 5 6 7 8
1. Emotional exhaustion 9.76 7.32 1
2. Cynicism 6.50 5.99 .751** 1
3. Professional efficacy 27.29 11.65 −.140** −.271** 1
4. Well-being −.322** −.399** .306** 1
5. ERR 0.76 0.58 .612** .614** −.193** −.251** 1
6. Overcommitment 13.42 3.45 .502** .371** −.070* −.257** .481** 1
7. PsyCap 4.31 0.80 −.390** −.486** .405** .616** −.350** −.279** 1
8. Self-esteem 21.39 4.65 −.262** −.357** .419** .522** −.248** −.285** .630** 1
ERR effort-reward ratio, PsyCap psychological capital
*p < 0.05, **p < 0.01 (two-tailed)
All variables could explain 47.7% of the variance in emo- Mediating effects of PsyCap and self-esteem
tional exhaustion, and positive psychological variables The indirect pahways of ERI with psychological out-
were responsible for an additional 2.6% in Step3. ERR and comes through PsyCap and self-esteem are shown in
PsyCap and self-esteem were associated with cynicism and Table 4. The path coefficients of ERI with positive psy-
were responsible for 47.3% of the variance in cynicism. chological variables (a), the relations of positive psycho-
ERR, overcommitment, PsyCap, self-esteem were associ- logical variables with dependents (b), the direct relations
ated with professional efficacy, and could explain 22.8% of of ERI with dependents(c), the relations of ERI with de-
its variance. pendents after controlling for the effects of the positive
psychological variables (c’), a*b (the indirect effects of
ERI on the dependent variables through the positive psy-
Associations between ERI, PsyCap, self-esteem, and well-being chological variables) products, and BCa 95% CI for these
After adjusting for controlling variables which were re- products are shown in Table 4. BCa 95% CI excluding 0
lated to well-being in univariate analyses, as shown in indicated a significant mediating role. If the indirect path
Table 3, ERR and overcommitment were associated with coefficient (c’) was significant (P < 0.05), the positive psy-
well-being in step 2. In step 3, PsyCap and self-esteem chological variable would play a part of the intermediary
were positively and significantly associated with well- role between independent and dependent variables. If
being, respectively. In addition, the effect of ERR and not (P > 0.05), it would have wholly mediator effect be-
overcommitment on well-being reduced in step3. tween independent and dependent variables.
Table 3 Hierarchical linear regression analyses of the factors associated with MBI-GS scores
variables EE CY PE WE
Step1 Step2 Step3 Step1 Step2 Step3 Step1 Step2 Step3 Step1 Step2 Step3
Age 0.041 0.015 0.008 0.002 −0.014 −0.036 0.038 0.04 0.088 −0.115 −0.099 −0.047
Gender 0.003 0.018 0.016 −0.042 −0.03 −0.026 0.01 0.007 −0.011 0.048 0.04 0.026
Education_1 −0.012 −0.022 −0.023 0.013 −0.001 0.002 0.082* 0.088* 0.075* 0.003 0.005 −0.005
Education_2 −0.081 −0.047 −0.034 −0.094* −0.056 −0.023 0.152** 0.138** 0.075* 0.075 0.062 −0.013
Income −0.063 −0.061** −0.041 −0.066* −0.061** −0.024 0.06* 0.058* 0.003 0.101** 0.100** 0.024
working hours 0.264** 0.089** 0.096** 0.159** 0.001 0.012 −0.015 0.031 0.017 −0.081** 0.004 −0.017
Working years −0.189** −0.105 −0.106* −0.131 −0.052 −0.048 −0.043 −0.066 −0.082 0.114 0.075 0.063
ERR 0.456** 0.407** 0.553** 0.47** −0.211** −0.109** −0.159** 0.001
Overcommitment 0.258** 0.235** 0.103** 0.048 0.02 0.117** −0.18** −0.062*
PsyCap −0.193** −0.268** 0.219** 0.466**
Self-esteem 0.033 −0.055* 0.286** 0.208**
F 19.012** 110.79** 99.953** 10.297** 88.214** 98.594** 3.305** 8.113** 32.336** 4.930** 15.806** 78.308**
R2 0.099 0.451 0.477 0.056 0.396 0.473 0.019 0.057 0.228 0.028 0.105 0.416
R2-change 0.099 0.352 0.026 0.056 0.340 0.077 0.019 0.038 0.171 0.028 0.078 0.311
Education_1 means “Junior college” vs. “Technical secondary school and the following”, Education_2 means “Bachelor degree or above” vs. “Technical secondary
school and the following”; *P < 0.05; **P < 0.01(two-tailed)
Wang et al. BMC Psychiatry (2017) 17:364 Page 7 of 10
Given that, for Model 1 (Table 4), PsyCap were medi- Discussion
ated the association of ERR with emotional exhaustion This study enriched the theoretical framework of posi-
(a*b = 0.6914, BCa 95% CI: 0.4137, 1.0648), and mediated tive psychology in terms of the associations between oc-
the association of overcommitment with emotional cupational stress, positive psychological resources and
exhaustion (a*b = 0.0662, BCa95%CI: 0.0353, 0.1087). mental health outcomes, as well as the potential mediat-
PsyCap played a partial mediating effect in the rela- ing roles of positive psychological resources in the
tionship between ERR/overcommitment and emo- relationships. According to the results of multiple hier-
tional exhaustion (c’ = 5.2241, P < 0.01). Similarly, for archical regressions, lower levels of education and
Model 2, PsyCap and self-esteem partially mediated income, longer weekly working hours, and shorter work-
the relationship between ERR and cynicism, and ing years were associated with burnout. Older workers
partially mediated the relationships between over- were less likely to have symptoms of emotional exhaus-
commiment and cynicism. For Model 3, PsyCap and tion, which was in line with the findings of previous
self-esteem were partially mediated the relationship studies [4]. They had more experience than younger
between ERR and professional efficacy, and partially workers and were more likely to better deal with differ-
mediated the relationship between overcommitment ent situations. Workers with less working years often
and professional efficacy. begin with great expectations and may go through a dif-
In the Model 4, there were significant and full mediat- ficult adjustment period, due to the lack of experience
ing roles of PsyCap and self-esteem between ERR and and practical skills. Above all, the three variables of ERI,
well-being (both of the mediators’ Bca95%CI excluded 0, PsyCap and self-esteem explained a large proportion of
c’ = 0.0171, P > 0.05). PsyCap and self-esteem partially the variance in burnout. For the well-being model, all
mediated the associations between overcommitment and the demographics indicators had no significant associ-
well-being (both of the mediators’ Bca95%CI excluded 0, ation with well-being when they were controlled. The
c’ = −0.1508, P < 0.05). results suggested that occupational stress and positive
Wang et al. BMC Psychiatry (2017) 17:364 Page 8 of 10
psychological resources could have relatively major the understanding that PsyCap and self-esteem were posi-
impacts on employees’ well-being. tive resources for combating burnout and encouraged us
The percentage of our sample workers who had occu- to explore the mediating roles of positive psychological re-
pational stress was 22.4%, which was similar to that re- sources in the relationship between occupational stress
ported by university teachers [44], and lower than some and burnout in this population.
other groups of employees [45]. With regard to the rela- Results revealed that PsyCap played a mediating role
tionship between occupational stress and mental health, in the relationships between ERI and emotional exhaus-
workers who experienced high ERR and overcommit- tion and cynicism, and also partially mediated the effects
ment had higher level of emotional exhaustion and cyni- of ERR on professional efficacy. Self-esteem partially me-
cism, and lower professional efficacy and well-being diated the effects of ERI on cynicism and partially medi-
among the manufacturing workers. These results were ated the effects of ERR on professional efficacy. Both
consistent with the findings of previous studies [3, 46]. PsyCap and self-esteem mediated the relations between
Workers with high effort, such as time and energy, ERI and well-being. Workers who perceived more effort-
might tend to experience more negative emotions. When reward imbalance and overcommitment would be more
the level of extrinsic effort exceeded intrinsic reward, the likely to experience lower levels of positive psychological
impact on both physical and mental health could easily resources which in turn increased the possibilities of de-
lead to burnout and decrease the level of psychological veloping burnout symptoms and decreasing their well-
well-being. Based on the Allostatic Load model, Girardi being. Compared with decreasing workers’ occupational
et al. [47] demonstrated that work-related stress could stress, it is a more positive and strategic way for com-
associate with biomarkers of inflammation, through panies to develop programs to increase the inner posi-
negative affectivity which affected the exposure to psy- tive resources of their workers, thus to enhance the
chological stressors. In addition, most of the manufac- mental health and improve the organizational perform-
turing workers are often exposed to adverse working ance in the long run.
environment such as noise, high temperature, dust, The findings have theoretical and practical implications
organic solvents, and prolonged working hours on the for occupational health and performance management. In
assembly line with monotonous and repetitive tasks. theory, different from previous studies which focused on
These adverse factors may impact the mental health, the effects of single intervening organizational behavior
and contribute to their burnout [48]. There is no doubt variable, our study explored the concurrent effects of posi-
that the objective working conditions are unlikely to tive psychological resources on both negative and positive
change within a foreseeable future. Therefore, measures mental health constructs, and revealed that PsyCap and
and strategies improving the inner psychological re- self-esteem might be positive resources for combating
sources of the manufacturing workers should be intro- stress symptoms. In the competitive society, mental health
duced in psychological health interventions. issues of employees are becoming more common, and
An increasing number of scholars have become inter- psychological health is a basic requirement for the staff to
ested in the associations between positive psychological bring their intelligence into play. Organizational managers
resources and mental health outcomes. PsyCap can help usually care more about advanced technologies and skills
employees fight against stressors and work more effect- than positive inner resources of their staff to improve
ively. It has been reported that individuals with higher organizational performance. According to the theory of
levels of PsyCap are able to have more confidence and the positive psychology, positive psychological capital is
make greater efforts to pursue success, preserve the will open to be developed and managed, including optimism,
to accomplish tasks or goals, bounce back from adversity self-efficacy, hope, resilience, self-esteem, and some other
or personal setbacks, and perceive positive expectations positive psychological resources. Interventions designed to
and attributes regarding consequences [27, 49]. In the enhance positive psychological resources have been
present study, PsyCap was found to be negatively associ- introduced in previous studies and attracting more
ated with emotional exhaustion and cynicism, respect- and more attention. Therefore, practical strategies of
ively, and positively associated with professional efficacy enhancing workers’ positive psychological resources
and well-being among the manufacturing workers. As should be developed to help workers better adjust to
another important inner resource for psychological and their working situations.
social functioning, self-esteem was found to be nega- Several limitations have to be mentioned in this study.
tively correlated with cynicism, and positively correlated The primary limitation of our study is the cross-
with professional efficacy and well-being, which were sectional nature of the data, which do not permit causal
consistent with the findings in previous studies [50, 51]. conclusions to be drawn. Although positive psycho-
Low self-esteem has been found to be a risk or vulnerabil- logical resources can account for a large part of the
ity factor for mental health. These results contributed to predictive associations between occupational stress and
Wang et al. BMC Psychiatry (2017) 17:364 Page 9 of 10
mental health, our study cannot confirm a meditational Ethics approval and consent to participate
model through cross-sectional design. Longitudinal This study received ethics approval from the Committee on Human
Experimentation of China Medical University (Shenyang, Liaoning, China).
studies are required to test these hypotheses, along with Written informed consent concerning conduct of the survey was obtained
more complex statistical models. Besides, as a study from the participants.
based on self-report measure, the results cannot rule out
other possible factors. Third, we couldn’t neglect that Consent for publication
Not applicable.
some associations such as the correlations between over-
commitment and professional efficacy are statistically Competing interests
significant, but very small. Finally, generalizations from The authors declare that they have no competing interests.
our data should be taken with caution since the sample
comprised only a small proportion of all workers in Publisher’s Note
manufacturing industries. Springer Nature remains neutral with regard to jurisdictional claims in
published maps and institutional affiliations.
Author details
Conclusions 1
Department of Social Medicine, School of Public Health, China Medical
To summarize, our findings revealed that both extrinsic University, No.77 Puhe Road, Shenyang North NewArea, Shenyang, Liaoning,
stress (ERR) and intrinsic stress (overcommitment) were People’s Republic of China. 2School of Public Health, China Medical
University, No.77 Puhe Road, Shenyang North New District, Shenyang,
positively associated with emotional exhaustion and
Liaoning, People’s Republic of China.
cynicism, respectively, among manufacturing workers.
Only ERR was negatively associated with professional ef- Received: 16 March 2017 Accepted: 7 November 2017
ficacy. PsyCap mediated the effects of ERI on emotional
exhaustion and cynicism, and also mediated the effects References
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