THIYYAGURA SAI KIRAN REDDY
E- Mail: saikiran_ salesforce@ hotmail. com
Mobile: + 91 - 9900228999
Salesforce Certified Platform Administrator with 3 years of experience; targeting developer level assignments in
Software Development with an organization of high repute
Profile Summary
• Executed development projects using Agile, Iterative & Waterfall methodologies and offshore/onshore development
models
• Currently managing a project for Dell Inc Client as [Link] Administrator
• Expertise in setting up [Link] Application and customizing apps to match the functional needs of the organization
• Experience in the area of configuration, customization, validation rules, workflow rules & approval processes, roles, profiles,
page layouts, reports, dashboards and so on
• Managed Model View Control (MVC) architecture
• Migrated & integrated data using Data Loader, workbench and [Link]
• Drove efforts towards maintaining software development practices
• Coordinated project schedules and execution with offshore teams to ensure timely and quality deliveries
Core Competencies
Software Development Salesforce CRM Project Execution
Client Engagement Data Migration Reporting & Documentation
Risk Management Team Management
Key Result Areas:
• Leading iterative application development projects using Agile and Scrum methodologies
• Working with [Link] IDE, Data Loader, Workbench and [Link]
• Designing reports, dashboards and analytic snapshots
• Creating objects, fields, OWD, user profiles, roles, sharing rules, page layouts, custom buttons, relationships, junction
objects and cross object formula fields
• Implementing security and sharing rules at object, field & record level for different users at different levels of organization
• Developing debugging techniques for Automated actions in salesforce
• Workingwith Automation tools like Process Builder,Flows
• Performing deployment with Change Sets
Highlights:
• Recipient of awards such as Best Employee in 2018
• Successfully completed delayed projects essential for operational efficiency by identifying and solving complex technical
problems using interdisciplinary teams; restricted the schedule delay to 5-10%
• Built subject-matter expertise on Waste Management Domain application; supported business / operations in defining
processes and best practices
Technical Skills
• ETL Tools: Data Loader, Import Wizard, Workbench and [Link]
• Project Management Tool: Rally
• Operating Systems: Windows
• Others: MS Office
Certifications
• Salesforce Certified Administrator (ID-18718573)
• Salesforce Certified Platform Developer1 ( ID-18626705)
• Salesforce Certified Einstein and Discover Consultant (ID-20277139)
• Salesforce Certified Sales Cloud Consultant (ID-20885026)
• Salesforce Certified Service Cloud Consultant(ID-20944370)
Education
• [Link]. from Acharya Nagarjuna University, AP in 2017
Personal Details
Date of Birth: 23/04/1996
Languages Known: English, Hindi and Telugu
Address: Pragathi Nagar, Hyderabad, Telangana, India-500090
Projects Undertaken
With Eclerx Services Pvt Limited
Client: Dell Inc;
Period-Since April'19
The project mostly involved in sales modules. It included several business process like Lead and Opportunity Management and
Einstein Analytics.
Responsibilities:
• Developing End to end solution for lead Management
• Working on Einstein Lead scoring, Einstein Prediction Builder, Event Monitoring
• Analyzing External Data through Einstein Discovery and creating Datasets and dashboards
• Working on user management and sharing rules
• Designing Automated Solutions using Process Builder and Flows
With Forte Tech Solutions Pvt. Ltd.
Client: Cleanaway
Period: Jan’18-April'19
Description: The project aimed to provide a “Customer Master” within the existing CRM solution, hosted on the Salesforce
Role: [Link] Administrator
Responsibilities:
• Identifying customer business requirement & functional specification documents and incorporating them into the technical
design documents
• Developing meta data table concepts, custom related lists for various functional needs in applications
• Participating in [Link] Application set-up activities and customizing apps to match organizational functional needs
• Working with various [Link] objects like accounts, contacts, cases and solutions
• Developing various Custom Objects, Tabs for various functional needs in the application
• Monitoring security levels and privileges by customizing [Link] profiles & roles
• Working on Process Builder,Flows, Workflow rules
• Using full copy sandbox for testing and migrating the code to the deployment instance after testing
With Forte Tech Solutions Pvt. Ltd.
Client: Republic Services Inc.
Period: May’17-Jan’18
Description: The project involved sales and service modules. It included several business processes mainly case and lead
management.
Responsibilities:
• Coordinated with Business Systems Analysts in understanding business & functional requirements and incorporating them
into the solution design
• Conducted application performance tuning & improvement and maintained project functionality
• Implemented security & sharing rules at object, field and record level for different users at different levels of organization
• Created various profiles and configured the permissions based on the organizational hierarchy
• Conducted modification of page layouts and established field level security as per the requirement
• Inserted, updated & deleted many records through Data Loader as per front office requirements
o Custom objects, tabs, records & list views within SFDC to support new workflow processes
o Defined validation rules, configuring workflows, assignment rules and workflow rules
Declaration:
o I hereby declare that above mention information is true to my knowledge and in case of any differences shall bear the
consequences