Project Quality Plan (PQP)
ISO 9001 project quality can be maintained by the use of checklists, but a
PQP is required to establish general implementation procedures.
Quality Procedures for all projects:
1. At planned intervals, but not less than annually, Directors review the
QMP and the PQP, particularly with regard to ISO 9001:2015 clauses
4.1, 4.3, 4.4, 5.1, 5.2, 5.3, 6.1, 6.2, 6.3, 7.1, 7.2, 7.3, 7.4, 7.5, 9.1, 9.2,
10.2 and 10.3.
2. Records of management reviews are maintained in accordance with
ISO 9001:2015 clauses 4.3. 4.4, 5.2, 6.2, 7.2, 7.5, 9.2, 10.2 and 10.3.
3. In conducting Management Reviews, Directors consider the outcomes
of internal project audits as well as external audits.
4. At least 10% of projects shall be selected for internal project audits
each year, based on recommendations by Principals and Associate
Directors.
5. Improvement recommendations from Management Reviews shall be
implemented by Principals and Associate Directors.
6. Procedures applicable to specific projects are customised in the PMP
by the Project Leader, by changing red checkmarks to black, or
deleting them, for procedures that aren’t applicable.
7. Checklists in CHECKITx are customised for specific projects by turning
off checklists that aren’t applicable.
8. Procedures applicable to specific projects are customised in
CHECKITx by the Project Leader, by deleting checkmarks for
procedures that aren’t applicable. Checkmarks in red are required for
all projects in checklists that are required.
9. Customised PMP procedures and checklists are reviewed and
approved by the Project Director.
In the matrix below, “CL” refers to CHECKITx checklists; “PMP” refers to
procedures in this PMP, above. See these documents for specific clauses
related to ISO 9001 requirements. The matrix shows which checklists contain
procedures that implement specific requirements of the Standard.
Corresponding ISO 9001 clauses are indicated in the checklist items.
ISO 9001: Requirement Enabling checklists Records
2015 cl. required?
4.2 Needs of project stakeholders CL15, CL18, CL92
5.1 Leadership & client focus CL19, CL92, CL95
6.1 Risks & opportunities CL11, CL19
6.2 Project quality planning CL19 YES
6.3 Scope change CL18, CL31, CL93
7.1.1, 7.1.2 Project resource planning CL51, CL95
ISO 9001: Requirement Enabling checklists Records
2015 cl. required?
7.1.5 Monitoring & measuring See Note 2
equipment
7.1.6 Organizational knowledge CL91
(Lessons learned)
7.2 Staff competence / Project CL11, CL12 YES
resources
7.3 Awareness / Briefing CL21
7.4 Project communication CL12, CL21, CL92
7.5 Project records CL19, CL92 YES
8.1 Project Quality Plan (PQP) CL19
8.2 Project brief, project CL11, CL12, CL19, CL92, YES
communication, scope change CL93
8.3 Design & development: CL11, CL15, CL18, CL19, YES
Planning, inputs, controls, CL31, CL92
outputs & changes
8.4 Subconsultant management CL11, CL12, CL18, CL19, YES
CL21, CL63, CL92, CL32,
CL33, CL41 to CL49, CL94
8.5 Design brief / Design & CL11, CL21
documentation
8.5.1 Design review & checking CL18, CL19, CL21, CL25
8.5.2 Identification & traceability See Note 2
8.5.3 Property belonging to See Note 2
customers
8.5.4 Preservation See Note 2
8.5.5 Contract administration / POE CL63, CL71, CL72, CL74,
CL75, CL95, CL95
8.5.6 Control of changes (variations) CL19, CL63, CL92 YES
8.6 Release of products/services CL19, CL55 YES
(pre-tender quality reviews)
8.7 Controlling non-conforming CL19, CL51, CL52, CL55, YES
work (RFIs, addenda, CL82, CL92
construction variations)
9.1 Monitoring, measurement, CL19, CL95
analysis, evaluation (POE,
client surveys)
9.2 Internal audits (project audits) CL19, CL92 YES
9.3 Input to management review CL55, CL91, CL92 YES
10.1 Improvement – general See Note 1
10.2 Nonconformity & corrective CL19, CL51, CL52, CL55, YES
action CL91, CL92
10.3 Continual improvement See Note 1
NOTE 1: The firm has a firm-wide Quality Management Plan (QMP) to address quality
requirements that are not project-specific.
NOTE 2: Not applicable to our projects.
Create & Approve PQP
PQP prepared by: ____________________________ date: ________
PQP approved by: ____________________________ date: ________
Completion checked by: ____________________________ date: ________
Completion verified by: ____________________________ date: ________