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IT Systems Impact on Business Strategy

The document compares how businesses and IT items relate to planning techniques, customer experience, costs, decision making, and hiring/performance appraisal. It presents statements about each topic for businesses and IT systems, and asks the reader to rate their level of agreement with the statements on a scale from strongly disagree to strongly agree.

Uploaded by

Ismail Aiman Hassan
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We take content rights seriously. If you suspect this is your content, claim it here.
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3 views1 page

IT Systems Impact on Business Strategy

The document compares how businesses and IT items relate to planning techniques, customer experience, costs, decision making, and hiring/performance appraisal. It presents statements about each topic for businesses and IT systems, and asks the reader to rate their level of agreement with the statements on a scale from strongly disagree to strongly agree.

Uploaded by

Ismail Aiman Hassan
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Business Items IT Items

We rely on structured formal planning techniques Our IT systems provide planning tools

Strongly Disagree    1   2   3   4   5    Strongly Agree Strongly Disagree    1   2   3   4   5    Strongly Agree

 
We focus on better customer experience Our IT systems help improve customer experience

Strongly Disagree    1   2   3   4   5    Strongly Agree Strongly Disagree    1   2   3   4   5    Strongly Agree

 
We strive to have cost advantage over our competitors Our IT systems allows minimisation of our operational costs

Strongly Disagree    1   2   3   4   5    Strongly Agree Strongly Disagree    1   2   3   4   5    Strongly Agree

 
We use historical and market data to make strategic Our IT systems provide data for decision making
decisions
Strongly Disagree    1   2   3   4   5    Strongly Agree
Strongly Disagree    1   2   3   4   5    Strongly Agree
 
We hire competent and motivated people Our IT systems support in hiring and performance appraisal
of our people
Strongly Disagree    1   2   3   4   5    Strongly Agree
Strongly Disagree    1   2   3   4   5    Strongly Agree

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