MONTGOMERY, JERALD JAMES G.
Master in Business Administration – 1
Organizational Behavior
Self-Test Questions Set No. 4
1. When might leaders be irrelevant?
A great man once said that the best leaders know where all of the great
companies start. With this, organizations imperatively need strong leadership and
strong management for optimal effectiveness. Organizations need relevant
leaders to challenge the status quo, create visions of the future, and inspire
organizational members to want to achieve the visions. We also need managers
to formulate detailed plans, create efficient organizational structures, and
oversee day-to-day operations. We can clearly show who is irrelevant by
emphasizing who is relevant.
To achieve this, studying organizational behavior with a strategic focus in mind is
valuable for managers and aspiring managers at all levels of the organization, as
well as for the workers who complete the basic tasks. For example, effective
senior managers spend much of their time talking with insiders and outsiders
about vision, strategy, and other major issues crucial to the direction of the
organization1, and senior management leaders make the strategic decisions for
the firm.2 Take for example, Apple’s strategic leaders like the late Steve Jobs, are
willing to take risks, and they nurture the innovation culture. But it also requires
strategic leadership to implement Apple’s innovation strategy throughout the
company with a focus on human capital development.
Further, relevant leaders who practice positive organizational behavior build
stronger ties with their associates and peers. 3 Research also suggests that more
than 25 percent of associates express distrust in their leaders 4 and then,
rebuilding trust after it has dissolved represents a significant challenge. 5
Alternatively, relevant leaders are able to rebuild trust by developing positive
psychological capital among their associates. And when positive psychological
capital exists within units and organizations, individuals tend to be more highly
motivated and persist longer in trying to achieve goals. Therefore, such units
perform at higher levels.6 These studies may also indicate that charismatic
leaders have a positive influence on organizational effectiveness because they
are able to induce positive emotions in their followers. Thus, angry and anxious
leaders, which ultimately indicates irrelevance, are likely to develop followers
who are angry and anxious, whereas leaders who are happy and passionate
about their work are likely to develop followers who experience the same
emotions.
To this statements and definitions, we can definitely distinguish what a relevant
leader from the irrelevant. Business entities need leaders who can go along with
the tides of change, have balanced compassion in their heart in considering the
needs of its followers while effectively and efficiently dealing with the issues in
management and production. Organizations should know that providing leaders
and associates with new tools and training that stretches their capabilities is
crucial to continued success.
In addition to their technical knowledge and risk management skills, relevant
leaders must be able to adapt in situations involving the emotional and
psychological to cope and be someone who is flexible and remain useful at any
given period. Relevant leaders must be able to influence their constituency
towards the materialization of their corporate vision, mission and goals. In short,
we need leaders with visions and can ‘walk the talk’, and when they fall from that
line, they definitely go astray as being irrelevant.
2. Develop an example where you can operationalize the path-goal theory of
leadership.
I personally believe that leaders must able to create satisfied and high-
performing employees by making sure that employee effort leads to
performance, and their performance is rewarded by desired rewards. The leader
removes roadblocks along the way and creates an environment that
subordinates find motivational.
This theory could be best pragmatically operationalized through reevaluating the
whole organization’s needs. Management should know where there is a lack of
focus. Firstly, with this theory, I could emphasize on the motivational processes
of the organization. I must be able to attain the short and long term goals as well
as the corporate vision of the organization through reexamining the existing
reward management, thus, I must be able to give praise and recognition to
people who deserve them and promotion and advancement to the ones who are
excelling and giving extra effort, which shares a great portion of the
organization’s development. To the ones who are not performing well, these
measures should be made in order for them to cope up with the pace.
Secondly, the human capital and resources must be reviewed in order to place
the right people to the right positions in the organization by considerably and
prudently looking up to the assignment and work specialization approaches. With
this, sufficient and appropriate supervision and training must be able to contribute
to better group performance.
Lastly, however, if the organizational structure is sound and very functional, I
must be relaxed and democratic in giving directives as people are now very
engaged and committed to the organization. The only focus now is on the
employee’s personal development.
Generally, the theory contends that subordinates will react favorably to leaders
who are perceived as helping them make progress toward various goals by
clarifying the paths to such rewards. Specifically, the things a leader does to help
clarify the nature of tasks and reduce or eliminate obstacles will increase
subordinates' perceptions that working hard will lead to good performance and
that good performance, in turn, will be recognized and rewarded. Under such
conditions, motivation will be enhanced, which may help enhance performance.
3. “There is no best type of leadership”. Agree or disagree. Discuss.
We should have known by now that leadership is a complex process. It involves
intricate social relationships and is affected by a wide range of variables.
Generally, leadership is influenced by two main factors—the characteristics of
the individuals involved, and the nature of the situations they face. This basic
point lies at the heart of several approaches to leadership known as contingency
theories of leader effectiveness. According to this approach, I must agree that
there is no best style of leadership. Instead, a certain leadership styles may
prove most effective under certain conditions.
To this, the best way to having the best type of leadership style is to enhance the
effectiveness, hence, to fit the right kind of leaders to the situations they face.
Fiedler’s classic contingency theory, which suggests that leadership styles must
fit or match the situation in order to be effective, is the best known. Another form
of situational-contingency theory incorporates in itself the expectancy concepts of
motivations and applied them to leadership and situations: the path-goal theory
of leadership, as an attempt to synthesize motivational and leadership
processes.
In his observations, Fiedler has also found that leaders may act differently in
different situations. Relationship-oriented (high-LPC) leaders often display task-
oriented behaviors under highly favorable conditions and display relationship-
oriented behaviors in situations that are unfavorable or intermediate in
favorableness. Conversely, task-oriented (low-LPC) leaders often display task-
oriented behaviors in situations that are unfavorable or intermediate in
favorableness but display relationship-oriented behaviors in favorable situations. 7
These findings help to explain why various leadership styles are effective in
different situations, as discussed above.
On the other hand, Kenneth Blanchard and Paul Hersey’s Situational Leadership
Theory (SLT) argues that leaders must use different leadership styles depending
on their followers’ development level.8 According to this model, employee
readiness or the combination of their competence and commitment levels is the
key factor determining the proper leadership style. This approach has been
highly popular with 14 million managers across 42 countries undergoing SLT
training and 70% of Fortune 500 companies employing its use. 9
It is also worth noting that in one meta-analysis of 39 studies found that the
transformational behaviors of charisma or the idealized influence, individualized
consideration, and intellectual stimulation were related to leadership
effectiveness in most studies, but, except for the contingent reward behaviors,
the transactional leadership styles did not enhance leadership effectiveness, 10
and this more positive impact of transformational over transactional leadership
has held through the years. In another example, a recent meta-analysis of 87
studies found transformational leadership related to the composite of desired
outcomes e.g. follower job satisfaction, follower leader satisfaction, follower
motivation, leader job performance, group or organizational performance and
rated leader effectiveness.11 However, in another meta-analytic study, contingent
reward transactional leadership also related to the same composite of outcomes,
and transformational leadership failed to significantly predict leader job
performance.
Transactional approach is based on the exchange relationship between followers
and leaders. Transactional leadership is characterized by contingent reward
behavior and active management-by-exception behavior. Meanwhile,
transformational leadership emphasizes vision, development of the individual,
empowerment of the worker, and the challenging of traditional assumptions. The
transformational leader normally has charisma, is motivational, provides
intellectual stimulation to workers, and gives individualized consideration
In a very curious study though, except for passive management by exception, the
transactional leadership styles are also found effective, and they also have
positive influences over leader performance as well as employee attitudes. 12 To
maximize their effectiveness, leaders are encouraged to demonstrate both
transformational and transactional styles. They should also monitor themselves
to avoid demonstrating passive management by exception, or leaving employees
to their own devices until problems arise.
With all these, we can see that companies’ leadership styles must be pragmatic
rather than conceptual, and conservative rather than risk taking. Many senior
executives felt that to meet their current and future challenges, the styles should
be the other way around.13
Since leadership styles have been studied the longest and are derived from both
the classic and modern leadership theories and research. Examples of classic
approaches to leadership styles include Hersey and Blanchard’s situational, or
lifecycle, model. Such approaches to style have been around for a long time and
still have implications for the practice. For example, Hersey and Blanchard’s
approach shows how well managers can match the appropriate style with the
maturity level of the group being led. However, such approaches to style lack the
research backup to make sustainable contributions to effective evidence-based
practice. The emerging research on this approach shows promise of being able
to contribute to a new evidence-based leadership style to help meet
contemporary challenges.
In summation, the discussion clearly presented that in order to successfully
facilitate a group, the leader needs to move through various leadership styles
over time. For this purpose, leaders would use directive, supportive, participative,
and achievement-oriented and both practice and research-based leadership
styles depending on what employees needed to feel motivated, eventually
serving as a coach, and later, once the group is able to assume more power and
responsibility for itself, shifting to a delegator. Although I believe that there is no
universally superior leadership style, I believe that a visionary and charismatic
leader are to be the most influential leaders around the world, followed by team-
oriented and participative leaders.
FOOTNOTES & CITATIONS:
1
Marcus, B., Lee, K., & Ashton, M.C. 2007. Personality dimensions explaining relationships between integrity
tests and counterproductive behavior: Big Five, or one in addition? Personnel Psychology, 60: 1–35.
2
. Kristof-Brown, A.L., Zimmerman, R.D., & Johnson, E.C. 2005. Consequences of individuals’ fi t at work: A
meta-analysis of personjob, person-organization, person-group, and person-supervisor fi t. Personnel
Psychology, 58: 281–342; Arthur, W., Bell, S.T., Villado, A.J., & Doverspike, D. 2006. The use of person-
organization fi t in employment decision making: An assessment of its criterion related validity. Journal of
Applied Psychology, 91: 786–801.
3
Altmeyer, B. 1998. The other “authoritarian personality.” In M.P. Zanna (Ed.), Advances in experimental social
psychology (Vol. 30). San Diego: Academic Press, pp. 47–92.
4
. Son Hing, L.S., Bobocel, D.R., Zanna, M.P., and McBride, M.V. 2007. Authoritarian dynamics and unethical
decision making: High social dominance orientation leaders and high right-wing authoritarian followers. Journal
of Personality and Social Psychology , 92: 67–81.
5
. Sidanius, J., & Pratto, F. 1999. Social dominance: An intergroup theory of social hierarchy and oppression.
New York: Cambridge University Press.
6
Pratto, F., Sidanius, J., Stallworth, L.M., & Malle, B.F. 1994. Social dominance orientation: A personality
variable predicting social and political attitudes. Journal of Personality and Social Psychology, 67: 741–763.
7
Fiedler, F.E. 1972. Personality, motivational systems, and behavior of high and low LPC persons. Human
Relations, 25: 391–412.
8
Hersey, P.H., Blanchard, K.H., ' Johnson, D.E. (2007).Management of Organizational Behavior: Leadership
human [Link] Saddle River, NJ: Prentice Hall.
9
[Link]
10
Kevin B. Low, K. G. Kroeck, and N. Sirasubramaniam, “Effectiveness of Correlates of Transformational and
Transactional Leadership:A Meta-Analytic Review of the MLQ Literature,” The Leadership Quarterly,Vol. 7,
1996, pp. 385–425.
11
Timothy A. Judge and Ronald F. Piccolo, “Transformational and Transactional Leadership:A Meta-Analytic
Test of Their Relative Validity,” Journal of Applied Psychology, Vol. 89, No. 5, 2004, pp. 755–768.
12
Judge, T. A., & Piccolo, R. F. (2004). Transformational and transactional leadership: A metaanalytic test of
their relative [Link] of Applied Psychology,89, 755–768.
13
Changing Perspectives,” Wall Street Journal, November 25, 1986, p. 1. Also see David [Link], Gabriel G.
Ramírez, Robert J. House, and Phanish Puranam, “Does Leadership Matter? CEO Leadership Attributes and
Profitability under Conditions of Perceived Environmental Uncertainty,” Academy of Management Journal,Vol.
44, No. 1, 2001, pp. 134–143.