NATIONAL COLLEGE OF SCIENCE AND TECHNOLOGY

Amafel Building, Aguinaldo Highway, Dasmariñas City, Cavite

SENIOR HIGH SCHOOL DEPARTMENT

An Evaluative Study on Management Information System and its

Effect towards the Productivity among the Team Leaders and

Operation Managers of VXI Global Holdings B.V

A Research Paper
Presented to the Faculty of
Senior High School Department
National College of Science and Technology

In Partial Fulfilment
of the Requirements for the subject
Practical Research 2
Dazzle P. Muli

Escabarte, Zyrhine Ann D.

Batua, Aaron Yshmael M.
Malasaga, Daniel Jay C.
Matre, Nicole Angela A.
Tapawan, Warren L.

ABM 121-02
 NATIONAL COLLEGE OF SCIENCE AND TECHNOLOGY
Amafel Building, Aguinaldo Highway, Dasmariñas City, Cavite
SENIOR HIGH SCHOOL DEPARTMENT

CHAPTER 1

INTRODUCTION

Nowadays, our generation is surrounded by the modern technology

which we use in our everyday life such as communication, entertainment,

searching, generating income, and etc. Any form of technology became

very useful especially in the business industry in terms of developing,

marketing, advertising, and many more.

Management covers the planning, control, and administration of the

operations. It is the art of getting things done through and with the people

in formally organized group. Information is considered as valuable

component of an organization. It is the data that is processed and is

presented in a form which helps the management in planning, controlling

and operating. A system is defined as a set of elements which are joined

together to achieve a common objective. Data is processed into

information with the help of a system. It is made up of inputs, processing,

outputs, and feedback or control.

Thus, Management Information System means a system of

processing data in order to give proper information to the management

for performing its functions. Knowing the proper use of management

information system can help the organization in many ways.

 NATIONAL COLLEGE OF SCIENCE AND TECHNOLOGY
Amafel Building, Aguinaldo Highway, Dasmariñas City, Cavite
SENIOR HIGH SCHOOL DEPARTMENT

BACKGROUND OF THE STUDY

A management information system (MIS) is a computer system

consisting of hardware and software that serves as the backbone of an

organization's operations. MIS gathers data form multiple online systems,

analyzes the information, and reports data to aid in management decision-

making.

The system is expected to fulfil the information needs of an

individual, a group of individuals, the management functionaries which are

the managers and top management. The MIS helps in strategic planning to

aid in management control, operational control, transaction process, and to

establish decision-making; helps in coordination among the department

areas; helps in finding out solutions to the problem inside the organization. It

can analyze the performance last year means whatever the organization did

last year or previous years and the business performance this year and also

measures organization development and growth.

According to Maeve Cummings (1999), an author of Management

Information System for the Information Age, a management information

system is the study of computers and computing in a business environment.

Computer science focuses on the machine while information systems or

MIS focuses on how it can support the strategy and operation of an

organization. The concept includes what computers can do in this field, how
 NATIONAL COLLEGE OF SCIENCE AND TECHNOLOGY
Amafel Building, Aguinaldo Highway, Dasmariñas City, Cavite
SENIOR HIGH SCHOOL DEPARTMENT

people process information, and how best to make it accessible and up to

date.

Data is the bloodstream of any business entity. Everyone in an

organization needs the information to make decisions. An information

system is an organized way of recording, storing data, and retrieving

information. The management information system is a broad term that

incorporates many specialized systems. It is the study of people,

technology, organizations, and the relationships among them. MIS

professionals help firms realize maximum benefit from investment in

personnel, equipment, and business processes. It is a people-oriented with

an emphasis on service through technology.

GENERAL OBJECTIVE OF THE STUDY

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Amafel Building, Aguinaldo Highway, Dasmariñas City, Cavite
SENIOR HIGH SCHOOL DEPARTMENT

Generally, this study aims to determine the effects of management

information system towards the productivity among the team leaders and

operations manager of VXI Global Holdings B.V.

STATEMENT OF THE PROBLEM

Specifically, this study aims to answer the following questions:

2. What are the effects of the MIS on the performance of Team Leaders

and Operations Manager?

3. What are the advantages can the Team Leaders and Operations

Manager get by using the MIS?

4. What are the perception of the Team Leaders and Operations

Manager towards MIS in terms of:

a. Productivity

b. Decision making

c. Usefulness

SIGNIFICANCE OF THE STUDY

The following people would benefit on this study:

 NATIONAL COLLEGE OF SCIENCE AND TECHNOLOGY
Amafel Building, Aguinaldo Highway, Dasmariñas City, Cavite
SENIOR HIGH SCHOOL DEPARTMENT

Team leaders and operations manager - it will help them to understand the

use of MIS and also how it helps them.

Students - it will give them other information about MIS that can use them in

their study.

Future researchers - this would help guide them in doing related research

and would provide them information that would be helpful for their study.

SCOPE AND DELIMITATION OF THE STUDY

This research will be focusing on determining the effects of

management information systems towards the effects of productivity among

team leaders and operation managers of certain department areas of VXI

Global Holdings B.V. This involves survey for those who are leaders of the

management and operation managers of company. The selection of

respondents is limited since the researchers will be focusing on the human

resources area and based on the fact that the response will expectedly be

delayed.

This research will be conducted through an online survey that will be

answered by the team leaders and operation managers of VXI Global

Holdings B.V. The selected respondents from the human resources area,
 NATIONAL COLLEGE OF SCIENCE AND TECHNOLOGY
Amafel Building, Aguinaldo Highway, Dasmariñas City, Cavite
SENIOR HIGH SCHOOL DEPARTMENT

the researchers handling out the survey questions. All of the respondents

had at least a year of experience in their field of work and came from

different areas of specialization.

DEFINITON OF TERMS
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SENIOR HIGH SCHOOL DEPARTMENT

Information Age- a historic period in the 21 st century characterized by the

rapid shift from traditional industry that the Industrial Revolution brought

through industrialization, to an economy based on information technology

Cummings (2000) defined information age as ……….

Team Leaders- someone who provides guidance, instruction, direction

and leadership to a group of individuals for the purpose of achieving a

key result or group of aligned results.

Operations Manager- a senior role which involves overseeing the

production of goods and/or provision of services.

Human Resources- people who make up the workforce of an

organization, business sector, or economy.

Proponents- a person who advocates a theory, proposal, or project.

Strategic Planning- an organization’s process of defining its strategy, or

direction, and making decisions on allocating its resources to pursue this
strategy.

Online Systems- a system that is connected to the Internet.

Bloodstream- a mainstream of power or vitality.

Functionaries- a person who functions in a specified capacity; an official.

Productivity- the state or quality of producing something.

 NATIONAL COLLEGE OF SCIENCE AND TECHNOLOGY
Amafel Building, Aguinaldo Highway, Dasmariñas City, Cavite
SENIOR HIGH SCHOOL DEPARTMENT

CHAPTER 2

REVIEW OF RELATED LITERATURE

This chapter primarily presents the different researches and other

literatures from both foreign and local researches, which have significant

bearings on the variables included in the research. It focuses on several

aspects that will help in the development of this study and the roles of

computer in the organization and on system analysis will be presented on

this chapter. MIS and their impact organizational efficiency and

effectiveness are likewise presented.

RELATED LITERATURE AND STUDIES

Related foreign literature is the basis of the proponents on how the

system will run. It is a system that been developed outside the country that

almost have the same system and functionalities. Information system takes

a very significant role in management life. It greatly affects and interferes in

the management decision, planning, and the development of new product or

services (Kumar and Mittal). Information System which is composed of

formalized produces that can provide all of the relevant appropriate

information at all levels to all of the managers is called Management

Information System (MIS). Management Information System is basically an

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Amafel Building, Aguinaldo Highway, Dasmariñas City, Cavite
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affective combination of human and technology resources that result in the

data storage, collection, and communication, data retrieval and usage. In

managerial operations and business planning, these MIS system play a vital

role in business success (Lucy, 1989).

In literature, there are several definitions of the Management

Information System (Lucy, 1989, Thierauf, 1984). The system is capable of

converting the collected data from the routine user and machine interactions

into the effective information which on later on is used by the decision

makers to make efficient decisions. Information system are of significant

importance in any type of organization, generally, it is really impossible for

any organization to operate without any sort of information system. These

information system are developed by focusing the needs and requirements

of the particulars organization which are unique for every other organization

(Thierauf, 1984).

The best system is one that provides useful information and user

interactions all levels. An information system is a collection of activities,

procedures, methods, technology and peoples that are organized to get

valuable related data and information. It should be capable of data

 NATIONAL COLLEGE OF SCIENCE AND TECHNOLOGY
Amafel Building, Aguinaldo Highway, Dasmariñas City, Cavite
SENIOR HIGH SCHOOL DEPARTMENT

processing and responding to its end user by providing the answers to all

set of queries. MIS should best interacts and communicates with the end

user in order to provide the accurate required information (Knight and Silk,

1990).

These information system had helped to fulfil the needs and

requirements of decision making not only at managerial but also at the

operational level. Every organization develops its own Management

Information System (MIS) which is totally dependent on the personal needs

of the organizations. Management information system developed for one

organization is useless for other organizations with different requirements

(Cassidly and Cresswell, 1997). Related local literature is a system that

been developed within the country that is almost the same to the system

that the proponents developed. The study was conducted by evaluating the

analysis, design and management of the Student information System (La

Vielle, 2004).

This presents related study of the system that the proponents

developed, where the system developed within the country. It provides the
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Amafel Building, Aguinaldo Highway, Dasmariñas City, Cavite
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ideas to help the proponents to get concrete ideas about the system

(Rollan, 2004).

MIS is a concept linked with man, machine, marketing and methods

for collecting information from the internal and external source and

analyzing the information to facilitate the process of decision-making of the

business. All business crave improved operational efficiency and flexibility.

Previous research of (DeLone and McLean, 2003) implies that the

success of information system will enhance the performance of enterprises.

This is the reason numerous companies have invested considerably in

information systems as a strategy trying to gain an advantage over

competitions. In the long run, a good and most of all operational, functional

and efficient management information system should be sustained by

electronic data communication network system that are proven to be stable

and reliable (Priem and Butler, 2001). In addition, a way to increase

company operations and improve their overall effectiveness, companies

adopt new management techniques with the goal of enhancing overall

decision-making processes, improve results and finally reduce costs (Henry,

2001; AlMaryani and Sadik, 2012).

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Amafel Building, Aguinaldo Highway, Dasmariñas City, Cavite
SENIOR HIGH SCHOOL DEPARTMENT

SYNTHESIS

Is the summarizing of all the topic of the proponents develops. The

proponents get the related foreign studies and literature, related local

literature and studies for the basis of the system that the proponents

developed. It is one of the process that really help to the researchers in

planning and developing the system. It also give ideas to the proponents

on how the program will look and function to give the need of an

organization that choose to develop the system.

 NATIONAL COLLEGE OF SCIENCE AND TECHNOLOGY
Amafel Building, Aguinaldo Highway, Dasmariñas City, Cavite
SENIOR HIGH SCHOOL DEPARTMENT

CONCEPTUAL FRAMEWORK

INPUT

 Perception about productivity

of Team Leaders and
Operation Managers by using PROCESS
management information
system.

 Questionnaires
 Importance of having
 Online Survey
management information
system to Team leaders and
Operation managers in terms
of productivity.

OUTPUT

PARADIGM FOR THE  Outcome on the

productivity of Team
EVALUATIVE STUDY ON Leaders and Operation
Managers after using
MANAGEMENT management information
system.
INFORMATION SYTEM AND

ITS EFFECT ON THE

 Insights of the Team
PRODUCTIVITY TOWARDS Leaders and Operation
Managers about the
THE TEAM LEADERS AND
management information
OPERATIONS MANAGER OF system.

VXI GLOBAL HOLDINGS B.V.

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Amafel Building, Aguinaldo Highway, Dasmariñas City, Cavite
SENIOR HIGH SCHOOL DEPARTMENT

The input block contains the dependent variables distinguished by

the researcher from the respondents which include the perceptions about

productivity of the Team Leaders and Operations manager by using

management information system and importance of having management

information system. The process block contains the procedures done by

the researchers to gather information which is the questionnaires and an

online survey. The output block contains the desired results of the

researchers after this study are the outcome on the productivity of the

Team Leaders and Operations manager after using management

information system and the insights of the Team Leaders and Operations

Manager about the management information system.

HYPOTHESIS

Management Information System will not effect productivity of VXI Global

Holdings b.v . The independent variable that is, Management Information

Sytem does not have any casual relationship with the dependent variable

that is, Productivity of VXI Global Holdings b.v .

If VXI Global Holdings b.v using Management Information System, then

the team leaders and Operation managers easily manage their company.
NATIONAL COLLEGE OF SCIENCE AND TECHNOLOGY
Amafel Building, Aguinaldo Highway, Dasmariñas City, Cavite
SENIOR HIGH SCHOOL DEPARTMENT
 NATIONAL COLLEGE OF SCIENCE AND TECHNOLOGY
Amafel Building, Aguinaldo Highway, Dasmariñas City, Cavite
SENIOR HIGH SCHOOL DEPARTMENT

CHAPTER 3

METHODOLOGY

This chapter present the methods and procedures that were

employed in this study. It discusses the research design, the sample,

population or the respondents, statistical treatment of data, the data

gathering process, and the discussion of the data gathered.

RESEARCH DESIGN

This study is all about the Evaluative Study on Management

Information System and its effect towards the productivity employed

quantitative research, specifically a descriptive research. Quantitative

research focuses on gathering numerical data and generalizing it across

groups of people or to explain a particular phenomenon as well as the

aim of this study, the researchers wanted to know what is the effects of

management information system to the productivity of Team Leaders and

Operations Manager. In data gathering the researcher develop the

questions about the effects of management information system. The

gathered data from the respondents was carefully analysed.

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Amafel Building, Aguinaldo Highway, Dasmariñas City, Cavite
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POPULATION/RESPONDENTS

The target population are all team leaders and operations managers

of VXI Global Holdings B.V. This population is deemed to be fully aware of

the MIS use at the human resources department. A total of five respondents

was surveyed through an online survey. In non-probability sampling, the

team leaders and operation managers were approached.

The analysis took place for a second-week period in early October

2019. The survey was designed in the English language. The research

tested the time to finish the online survey and it took approximately (mins) to

be completed.

THE SAMPLING TECHNIQUE

The sampling method used by the researchers is purposive. Due to

the time constraint and limited resources, the researchers cannot conduct

and online survey in all team leaders and operations manager of VXI

Global Holdings B.V. Thus, the result of this study could not generalized

as the answer of all the team leaders and operations manager.

STATISTICAL TREATMENT OF DATA

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Amafel Building, Aguinaldo Highway, Dasmariñas City, Cavite
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DATA GATHERING PROCESS

The researchers construct a letter for approval to conduct a survey,

after it has been approved by their Principal, Academic Head coordinator

and Senior High School Coordinator they wrote a questionnaire for an

online survey. As soon as the questionnaires was checked and approved by

their research consultant, they revised it for the final output. Finally, they’ve

conducted the survey through a website called monkey survey. After the

online survey they arrange the gathered data in accordance to the

sequence of the study.