Client File Number:

RETAINER AGREEMENT
Between

[Link]
Address: 3rd Floor, Mutajerah Tower,
8979, Al Qaid Street, Behind DHL on Tahliyah Street,
Al Aziziyah, Jeddah – Saudi Arabia Here in after referred to as the
Email: info@[Link]
Website: [Link] "CONSULTANT"
[Link]: 4030594227

And

Hereinafter referred to as the

"CLIENT"

WHEREAS the CONSULTANT and the Client wish to enter into a written agreement which contains the
agreed upon Terms and conditions upon which the CONSULTANT will provide his/her services to the Client.

AND WHEREAS the CONSULTANT is represented by a member of Immigration Consultants of Canada

Regulatory Council (the “Council”), the regulator in Canada for immigration consultants;

Provincial Nominee Program

IN CONSIDERATION of the mutual covenants contained in this Agreement, the parties agree as follows:

1. Definitions

“Retainer Agreement” means the contract between the Member and the Client, or his or her Designate, that sets out
the terms of the business arrangement between them.

“Client” means a person whose interests the Member undertakes to advance, for a fee or other consideration, or Pro
bono, regarding a proceeding or application, or potential proceeding or application, under the Immigration and
Refugee Protection Act. In cases pertaining to Labour Market Impact Assessments or some Provincial Nominee
Program applications, Client means the Entity or person whose interests the Member undertakes to advance, for a
fee or other consideration, or Pro bono, regarding a proceeding or application, or potential proceeding or
application.

“Disbursements” means miscellaneous expenses incurred by a Member in the course of providing services to a
Client including government filing fees, mailing fees, translation fees, attestation fees and such for which Client, or
his or her Designate, will reimburse the Member and, for purposes of clarity, excludes fees for services rendered by
a Member.

The terms “Client”, “Council”, “Disbursement” and “CONSULTANT” shall have the meaning given to such terms in the
Retainer Agreement Regulation of the Council.

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2. CONSULTANT Responsibilities and Commitments

The Client asked the CONSULTANT, and the CONSULTANT has agreed, to act for the Client in the matter of;

In consideration of the fees paid and the matter stated above, the CONSULTANT agrees to do the following:
a) Conduct a preliminary assessment of the client and his/her dependent for application under Provincial Nominee (PNP)
b) If client qualifies for PNP application, CONSULTANT will assess, prepare and submit application under PNP.
c) Follow up with CIC and update client throughout the application process which on average can take a minimum of 12
months for processing.
d) CONSULTANT will maintain profile for 1 year only.

3. Client Responsibilities and Commitments

3.1 Upon request from CONSULTANT, Client must provide:

 All requested documents in relevant format.
 All documentation should be in English, or with an acceptable attested English translation.

3.2 Client is responsible to deliver documentation through the specified channel requested by CONSULTANT (i.e. email,
paper mail, fax, registered paper mail and, similar methods)

3.3 The Client understands that he/she must be accurate and honest in the information he/she provides and that any
inaccuracies may void this Agreement, or seriously affect the outcome of the application or the retention of any status
he/she may obtain. The CONSULTANT’s obligations under the Retainer Agreement are null and void if the Client
knowingly provides any inaccurate, misleading or false material information. In such a situation, the Client’s financial
obligations still remain to CONSULTANT.

3.4 In the event where anybody/anyone from government or non-government body should contact the Client directly in
relation to his/her application, the Client is instructed to notify the CONSULTANT immediately.

3.5 The client is responsible to immediately communicate any new information such as but not limited to change in
marital status or change of address to the CONSULTANT & associates

3.6 Client is responsible to pay for all application related charges such as but not limited to courier charges, translation
charges, Visa application charges, attestation charges, or any other disbursement charges incurred for the application.
Client should know that failure of such payments may halt/affect their application process.

4. Billing method

Client will be billed a flat fee of $4,000 CAD to be paid in 2 milestones.

Billing methods are as follows:

1. Payment may be made via cash, e-transfer or wire transfer.
2. Client has an option to pay in another format if he/she desires (i.e. e-transfer, cash, money order)
3. Payment can be made with any form of debit/credit/visa card.

Failure to make payments on time will be compensated through penalty charges or agreed upon increased fees.

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5. Payment Terms and Conditions

Professional Fees: $4,000 CAD

Government Fees: (This price is estimate, final price will be known upon time of payment)
Principal Applicant: $550 CAD (with the application)
Spouse and each family member (age 22 year or older) $550 CAD (with the application)
Each family member (age under 22 years, not spouse) $150 CAD (with the application)

Provincial Government Fees: (This price is estimate, final price will be known upon time of payment)
Principal Applicant: $350 CAD (with the application)

Right to Permanent Residence fee:

Principal Applicant: $490 CAD
Spouse $490 CAD
Family member Not Applicable.

Total Cost: Service fee + Above mentioned fees

The above amount is to be paid by the Client and is subject to change upon agreement of both parties as agreed upon.

6. Payment Schedule

1. 1st Payment: due on sign date. $1500 CAD

2. 2nd Payment: due before submission of profile in PNP $1500 CAD
3. 3rd Payment due upon invitation OR renewal of profile (1 year) $1000 CAD

7. Communication policy:

After the complete application is submitted, client/designate will adhere to the following communication policy for this
agreement:

7.1 In person meeting/ telephone calls with CONSULTANT & associate is available anytime;
7.2 CONSULTANT will provide email updates monthly on the status of the case;
7.3 CONSULTANT will be available based on appointment basis for verbal communication;
7.4 Client or designate will primarily contact through email with CONSULTANT for any questions or concerns;
7.5 CONSULTANT will respond to queries within a maximum of 1 week of receipt;
7.6 Regular messages via text, WhatsApp, any such communication tool will not be accepted and may be
chargeable to client if client uses these tools excessively without CONSULTANT consent;
7.7 Information change that may affect the application should be communicated to CONSULTANT via
phone/text immediately and be emailed.

8. Refund Policy
The Client acknowledges that the granting of a visa or status and the time required for processing this
Application is at the sole discretion of the government and not the CONSULTANT.

 There will be no refund on the fees paid in the event of the following:
o The Applicant is refused due to his/her inability to obtain permanent residence status because of not meeting
the requirements of IRCC.
o The Application is refused because misrepresentations found in application or presented by the Applicant at
the time of interview of any subsequent time.
o The applicant fails to provide documents requested by IRCC or any applicable Government bodies.
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o CIC introduces changed to the requirements thereby making the applicant ineligible

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The Client agrees that the fees paid are for services indicated above, and any refund is strictly limited to the amount of fees
paid. Unused fees will be refunded in the following manner
- Any unused fees will be paid within 60 days weeks after it is validated.

9. Dispute Resolution Related to the Code of Professional Ethics

In the event of a dispute related to the Code of Professional Ethics, the Client and CONSULTANT are to make every effort
to resolve the matter between the two parties. In the event a resolution cannot be reached, the Client is to present the
complaint in writing to the CONSULTANT and allow the CONSULTANT 60 business days to respond to the Client. In the
event the dispute is still unresolved, the Client may follow the complaint and discipline procedure outlined by the Council on
their website: [Link] [Link]/[Link].
NOTE: All complaint forms must be signed.

ICCRC Contact Information:

Immigration Consultants of Canada Regulatory Council (ICCRC)
5500 North Service Rd., Suite 1002
Burlington, ON, L7L 6W6
Toll free: 1-877-836-7543

10. Confidentiality

All information and documentation reviewed by the CONSULTANT and the associates, required by IRCC and all other
governing bodies, and used for the preparation of the application will not be divulged to any third party, other than agents
and employees, without prior consent, except as demanded by law. The CONSULTANT, and all agents and employees of
the CONSULTANT, are also bound by the confidentiality requirements of Article 8.1of the Code of Professional Ethics.

The Client agrees to the use of electronic communication and storage of confidential information. The CONSULTANT and
associates will use his/her best efforts to maintain a high degree of security for electronic communication and information
storage.

11. Force Majeure

The CONSULTANT’s failure to perform any term of this Retainer Agreement, as a result of conditions beyond his/her
control such as, but not limited to, governmental restrictions or subsequent legislation, war, strikes, or acts of God, shall not
be deemed a breach of this Agreement.

12. Change Policy

The Client acknowledges that if the CONSULTANT is asked to act on the Client’s behalf on matters other than those
outlined above in this Agreement, or because of a material change in the Client’s circumstances, or because of material facts
not disclosed at the outset of the application, or because of a change in government legislation regarding the processing of
immigration-related applications, the Agreement can be modified accordingly.

13. Termination

1. This Agreement is considered terminated upon completion of tasks identified under section 2 of this agreement.

2. This Agreement is considered terminated if material changes occur to the Client’s application or eligibility, which
make it impossible to proceed with services detailed in section 2 of this Agreement.

3. This Agreement may be terminated, upon writing, by the Client, at which time any outstanding fees or
Disbursements will be refunded by the CONSULTANT to the Client/any outstanding fees or
Disbursements will be remitted by the Client to the CONSULTANT.

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4. Pursuant to Article 11 of the Code of Professional Ethics, this Agreement may be terminated, upon writing, by
the CONSULTANT, provided withdrawal does not cause prejudice to the Client.

5. This agreement is considered terminated If CONSULTANT doesn't receive the installment payment within 60 days
from the due date at any stage Or If CONSULTANT doesn't hear from the client in 60 days of due date

14. Governing Law

This Agreement shall be governed by the laws in effect in the Province/Territory of Ontario, and the federal laws of Canada
applicable therein and except for disputes pursuant to Section 8 hereof, any dispute with respect to the terms of this
Agreement shall be decided by a court of competent jurisdiction within the Province/Territory of Ontario.

15. Miscellaneous

15.1 This Agreement constitutes the entire agreement between the parties with respect to the subject matter hereof
and supersedes all prior agreements, understandings, warranties, representations, negotiations and discussions,
whether oral or written, of the parties except as specifically set forth herein.

15.2 This Agreement shall be binding upon the parties hereto and their respective heirs, administrators, successors
and permitted assigns.

15.3 This Agreement may only be altered or amended when such changes are made in writing and executed
by the parties hereto.

15.4 The provisions of this Agreement shall be deemed severable. If any provision of this Agreement shall be held
unenforceable by any court of competent jurisdiction, such provision shall be severed from this Agreement, and the
remaining provisions shall remain in full force and effect.

15.5 The headings utilized in this Agreement are for convenience only and are not to be construed in any way as
additions to or limitations of the covenants and agreements contained in this Agreement.

15.6 Each of the parties hereto shall do and execute or cause to be done or executed all such further and other things,
acts, deeds, documents and assurances as may be necessary or reasonably required to carry out the intent and purpose of
this Agreement fully and effectively.

15.7 The Client acknowledges that he/she has had sufficient time to review this Agreement and has been
given an opportunity to obtain independent legal advice and translation prior to the execution and
delivery of this Agreement. In the event the Client did not seek independent legal advice prior to signing this
Agreement, he/she did so voluntarily without any undue pressure and agrees that the failure to obtain independent
legal advice shall not be used as a defence to the enforcement of obligations created by this Agreement. Furthermore,
the Client acknowledges that he/she has received a copy of this Agreement and agrees to be bound by its terms.

15.8 Currency of transaction is in Canadian Dollars

15.9 The Client acknowledges that he/she has requested that the Agreement be written in the English language.

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IN WITNESS THEREOF this Agreement has been duly executed by the parties hereto on the date first
below written.

Client Name
Given Name: Family Name:
Address:
Telephone Number: N/A
Cellphone number:
E-mail address:
Signature of Client:

Client Relation Manager Name

Name:
Address
Telephone Number
Cellphone number
E-mail address
Signature of CRM:

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