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Life Insurance Needs Analysis Guide

This document contains questions for a needs analysis at the beginning of an English language course. It asks about the student's current job, use of English at and outside of work, previous English study experience, short and long-term goals for English, preferred ways of learning, and areas of English they most need to improve.

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Boglárka Nyári
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0% found this document useful (0 votes)
39 views5 pages

Life Insurance Needs Analysis Guide

This document contains questions for a needs analysis at the beginning of an English language course. It asks about the student's current job, use of English at and outside of work, previous English study experience, short and long-term goals for English, preferred ways of learning, and areas of English they most need to improve.

Uploaded by

Boglárka Nyári
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd

Author: Alex Case

Type: reference material

Needs analysis: questions for the beginning of the course

About the present situation at work

What’s your job precisely?

Do you use English?

What do you do? situations/ medium/ channel/ genre (see Bus Needs 2)

What percentage of each?

Which of these do you find difficult/ need to improve?

What fields/ topics do you need to talk about/ need vocabulary of?

Which of these areas do you need most to improve your English?

What exactly do you need to do that?

About outside work

Are you doing anything to improve your English at the moment?

Do you do anything else in English? (CNN?, subtitled movies?, DVD?, business papers?)

What resources do you have at home/ work?

 Dictionary- bilingual/ monolingual


 Internet access
 TV/ DVD
 Press- general and specialised.

Do you travel to English speaking/ other countries?

About the past

Same questions as above for past.

What’s the last thing you did in English?


Have you studied English before?

How long/ to what level?

About the future

 What are your short term and long term aims for English?

What’s the next thing you have to do in English?

Any big conferences / meetings / business trips / conference calls / presentations coming up?

How far do you want to go with your English (each skill)?

Wants

How do you like studying English?

What did you think of your previous lessons?

What’s the best way to learn a language?

How much homework can you do?

Negotiated Syllabus
Page One
Put these in order from number 1 (the one to spend most time on in class)
to 10 (the one
to spend least on)
Reading articles
Practising social and functional English
Listening to tapes
Watching videos
Discussing current affairs
Talking about your job
Written grammar exercises
Spoken grammar exercises
Learning specialist vocabulary
Learning general English vocabulary
Other (please specify)
1. ____________________________
2. ____________________________
3. ____________________________
4. ____________________________
5. ____________________________
6. ____________________________
7. ____________________________
8. ____________________________
9. ____________________________
10. ____________________________

Skills and language


Reading
Writing
Speaking
Listening
Grammar
Vocabulary
Which of the areas above do you most need to improve in your English (in
order)?
___________________________________________________________________________
_____
___________________________________________________________________________
_____
Written texts
Contracts
General interest articles
Specialist articles
Formal business E-mails
More informal/ chatty e-mails
Reports
Memos
Business letters
Faxes
Official notices
Agendas
Minutes
Websites (please give example)
Chat pages
Others (please name)
Which 5 of these do you write most in English (in order of use)?
___________________________________________________________________________
_____
___________________________________________________________________________
_____
Which of the others do you read most in English (in order of use)?
___________________________________________________________________________
_____
___________________________________________________________________________
_____
Which of the above do you need help with/ practise of (in order)?
___________________________________________________________________
Macmillan Publishers Ltd 2003
Taken from the business section in [Link]
Speaking and listening
Conferences
One to one meetings
One to one phone calls
Conference calls
Meetings of 3 or more people (please state numbers)
Presentations
Socialising
Which of these situations do you have to speak in?
___________________________________________________________________________
_____
___________________________________________________________________________
_____
Which of the remaining ones do you have to/ do you listen to?
___________________________________________________________________________
_____
___________________________________________________________________________
_____
Customers
Potential customers
Direct boss
Other superiors
Subordinates
Colleagues in same office
Colleagues in other office (please state where)
Which of these people do you have to speak English to?
___________________________________________________________________________
_____
___________________________________________________________________________
_____
What are the nationalities of the groups of people you speak to?
Native speakers (from?)
Non-native speakers (from?)
Mixed native/ non-native groups
___________________________________________________________________________
_____
___________________________________________________________________________
_____
Who do you find it most difficult to talk to/ understand and why?
___________________________________________________________________________
_____
Personal Details:
Name:
Nationality:
Main Language:
Date of Birth:
Male/Female:
Contact telephone number/email address:

Professional Details:
Current Job Title:
Basic Duties:

English Language:
Number of years you've studied English:

Rate your skills in the following (1-10, 1 being poor, and 10 being excellent)
Reading:
Writing:
Listening:
Speaking:
Pronunciation:
Grammar:

Which of the following would you like to improve:


Reading:
Writing:
Listening:
Speaking:
Pronunciation:
Grammar:

What is your main goal in studying English?


Is there anything that you'd like to focus on specifically?

Other comments:

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