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Housekeeping and Engineering Overview

The document outlines the key responsibilities of three hotel departments: housekeeping, engineering, and security. Housekeeping ensures cleanliness and maintenance of guest rooms, public areas, and laundry. Engineering runs facility operations, performs preventative maintenance, addresses technical issues, and oversees fire and life safety systems. Security patrols the property, responds to calls for help, conducts surveillance, escorts unruly patrons, and provides security coverage 24/7.

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Jona Maguds
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486 views1 page

Housekeeping and Engineering Overview

The document outlines the key responsibilities of three hotel departments: housekeeping, engineering, and security. Housekeeping ensures cleanliness and maintenance of guest rooms, public areas, and laundry. Engineering runs facility operations, performs preventative maintenance, addresses technical issues, and oversees fire and life safety systems. Security patrols the property, responds to calls for help, conducts surveillance, escorts unruly patrons, and provides security coverage 24/7.

Uploaded by

Jona Maguds
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
  • Security
  • Engineering
  • Housekeeping

HOUSEKEPING, ENGINEERING, AND

SECURITY

HOUSEKEEPING ENGINEERING SECURITY


DEPARTMENT DEPARTMENT DEPARTMENT
[Ensures the cleanliness, Property Operations Patrols
maintenance and aesthetic appeal
- Include running the - Security guard in hotel must
of lodging properties] move around to patrol the
facilities. Operations
will also include – various parts of property
trouble shooting and
Room Cleaning Laundry Pu b l i c A re a s technical support for Response
Housekeeping guestroom. - Hotel security offices respond
to complaints and calls for
Planned Preventive
help.
 Enter the  Hotel uniforms  Guestroom Maintenance (PPM)
guestroom of all corridor - One of the most Surveillance
 Prepare for personnel  Stairways important functions of - One or more security
cleaning  Elevator and engineering and cited personnel may be stationed
 Food & Bev
 Clean the escalators as the most critical where they can watch activity
Linens
bathroom  Public restroom building asset. capture by camera.
 Guestroom
 Make the bed supplies  Swimming pool
 Dust the room  Lobby and front Escort
 Guest Laundry
 Replenish desk Fire and Life Safety
- Security guard on duty often
supplies and  Conference - Includes 100% of all
is called to escort unruly
amenities room and the fire and pumps
patrons from property.
 Vacuum the executive serving the sprinkle
guestroom floor offices around the building.
area Administrative Duties
 Exit the - Most hotels employ security
guards 24hrs. a day, 7 days a
week.

HOUSEKEPING, ENGINEERING, AND SECURITY HOUSEKEEPING DEPARTMENT [Ensures the cleanliness, maintenance and aesthetic appeal of

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