Dear Reader,
We are grateful for all the positive phone calls we have had from across
the South West, particularly from users of services and their carers, both
looking for clarification of our future and expressing individual support. It
has been much appreciated by all the staff here.
As with many other areas of the Health Service, the last few months
have proved an uncertain time but the Strategic Health Authority has
confirmed that the Development Centre will continue until the SHA
finishes which is projected for March 2012. We will continue to work
around the areas of dementia led by Carrie Morgan, children led by
Linda Parker and mental health led by myself since Kate Schneider’s
move to lead mental health policy at the SHA. These headings cover a
broad range of issues but our main focus in each area will be to support
the South West community to deliver the changes they want to bring
about in delivering the Quality, Innovation, Productivity and Prevention
(QIPP) programme.
In the meantime, we will continue to produce the newsletter and maintain
the website with all of the resources contained within it. Feel free to
send us items for inclusion.
Wishing you all a happy Christmas and peaceful New Year.
Paddy Cooney
Director
South West Development Centre
Contribute to forthcoming e-Bulletins
Please send information, by no later than 28 January 2011, via email to [Link]@[Link].
South West Development Centre works with partners across health and social care to improve services, and the
experience of people using services
News
Quality, Innovation, Prevention and Productivity in Mental Health
The first South West regional conference on Quality, Innovation, Prevention and Productivity
(QIPP) in Mental Health hosted by NHS South West and the National Mental Health Develop-
ment Unit was held in Bristol on 17 November 2010.
The event was well attended and received by delegates from across the South West and
national SHA mental health leads. Speakers included Dr Geraldine Strathdee, Consultant
Psychiatrist, Oxleas NHS Foundation Trust, and Mark Jennings, Director of Health Care
Improvement, The Kings Fund
The presentations from the day are now available on the South West Development Centre’s
website - [Link]
prevention-and-productivity-in-mental-health/
The ―next steps‖ that were discussed in the final session were summarised as follows:
To build on the forthcoming publication from the King’s Fund and information about a
national QIPP mental health workstream from the National Mental Health Development
Unit and the Department of Health, and lessons from the mental health QIPP
programmes in other regions to refine and refresh the region-wide workstream. This
needs to bring commissioners (both PCT and the emerging GP commissioners),
providers (both NHS and other providers) and service users together and must include
social care as active partners
To link with discussions that have recently commenced about creating a regional
―improvement and innovation network‖ that would help build capacity and capability to
lead QIPP implementation and to support adoption and spread of best practice that
builds on the existing support programmes for QIPP implementation run by the SHA
and NHS Institute
To develop a quality dashboard that reflects the breadth of the QIPP programme and
aligns with the regional and national QIPP Key Performance Indicators and with the
regional self-assessment performance framework for mental health
To identify ―high impact changes‖ in mental health services that are important chal-
lenges in implementing QIPP programmes locally. For each change it would be
possible to bring together staff from round the region to design a ―rapid improvement
event‖ that could be held in several locations around the region
Any comments on these suggestions would be welcome - please respond to
[Link]@[Link]
Further events on this theme will hopefully be run in the new year.
Contribute to forthcoming e-Bulletins
Please send information, by no later than 28 January 2011, via email to [Link]@[Link].
South West Development Centre works with partners across health and social care to improve services, and the
experience of people using services
News
NHS Leadership Awards 2010
December 2010
Examples of outstanding leadership in the NHS were recognised recently in the second
annual NHS Leadership Awards, held at St Bartholomew’s Hospital, London.
Read more [Link]
Measuring National Well-being
December 2010
The Office for National Statistics is developing new measures of national well-being. The
aim is that these new measures will cover the quality of life of people in the UK, environ-
mental and sustainability issues, as well as the economic performance of the country.
Read more [Link]
Progress made on services for people with learning difficulties
December 2010
People with learning disabilities have seen increasing improvements across the health,
employment and housing sectors, Care Services Minister Paul Burstow announced re-
cently.
Read more [Link]
learning-difficulties/
Public Health England – A new service to get people healthy
November 2010
A radical plan to go further and faster in tackling today’s causes of premature death and
illness and reduce health inequalities, with a public health service to make it happen, was
unveiled recently by Health Secretary, Andrew Lansley.
Read more [Link]
people-healthy/
Contribute to forthcoming e-Bulletins
Please send information, by no later than 28 January 2011, via email to [Link]@[Link].
South West Development Centre works with partners across health and social care to improve services, and the
experience of people using services
Blogs
In a new feature, we have asked Ron Peponis of In A Nutshell
Communications, to reflect on the world of blogging. Ron has been one of
the leading lights in the user movement for two decades and has been
carefully following the development of mental health blogs over the last few
years. He has also identified a number of blogs worth looking at and will
also do this for future issues.
NEWS FLASH
"An Unknown South West Mental Health Group discovered
with 2,500 Members"
The world of blogging is vast, approaching 2.5 million blogs registered in the UK
(around 375,000 are active at any given time). The vast majority of bloggers are
in the 16 to 65 age range. About 1% of the UK adult population of 37 million are
active bloggers. This translates to around 25,000 active blogs in the SW. A best
estimate is around 2,500 blogs in the SW are written by someone with a mental
health problem, a carer, staff, clinician or allied profession. In any term that is a
large group with a similar interest.
These blogs provide freely offered views, concerns, fears and questions. Unlike
responses to surveys or questionnaires (which are dependent on the relevance
of the questions), these bloggers are discussing what is relevant to their lives. In
A Nutshell Communications (a small mental health group), tracks a number of
these blogs and now has a library of over 10,000 individual posts. This library is
word topic search-able. The mental health view in the SW has never been so
easily available. The old school believed that answers were dependent on
questions. In this new electronic age of blogging and social networking - the
answers are already there - awaiting the questions.
In the past few years national and regional level involvement commitments have
shrunk, leaving some areas with only a patchy level of activity. With spending
cuts likely - involvement is an easy target. Costs can quickly escalate and human
resource implications will now be more keenly felt. Is it time the NHS looked
into virtual involvement?
Contribute to forthcoming e-Bulletins
Please send information, by no later than 28 January 2011, via email to [Link]@[Link].
South West Development Centre works with partners across health and social care to improve services, and the
experience of people using services
Blogs
The following ten blogs are made up of
3 Individuals with mental health problems
3 carers
a newly qualified social worker
a nurse with M/H issues
an outspoken psychiatrist
a CBT practitioner
that only leaves another 500 in the library for future editions.
[Link]
[Link]
[Link]
[Link]
[Link]
[Link]
[Link]
[Link]
[Link]
[Link]
Contribute to forthcoming e-Bulletins
Please send information, by no later than 28 January 2011, via email to [Link]@[Link].
South West Development Centre works with partners across health and social care to improve services, and the
experience of people using services
Publications
Achieving Equity and Excellence for Children
[Link]
[Link]
Healthy Lives, Healthy People — Our Strategy for
Public Health in England
[Link]
[Link]
Our Health & Wellbeing Today
[Link]
[Link]
Recognised, Valued and Supported — Next steps
for the Carers Strategy
[Link]
and-supported--next-steps-for-the-carers-
[Link]
How to support people with autism
[Link]
Mycare--challenges-facing-young-carers-of-
parents-with-a-sever-mental-illness
[Link]
-facing-young-carers-of-parents-with-a-sever-mental
-[Link]
Supporting people with mental health conditions
into paid employment: a briefing for Work Pro-
gramme providers.
[Link]
with-mental-health-conditions-into-paid-
[Link]
Contribute to forthcoming e-Bulletins
Please send information, by no later than 28 January 2011, via email to [Link]@[Link].
South West Development Centre works with partners across health and social care to improve services, and the
experience of people using services
Publications
Carers and Personalisation: Improving Outcomes
[Link]
[Link]
Recovery Begins with Hope
[Link]
[Link]
Healthy Lives, Healthy People — Impact Assessments
[Link]
[Link]
Supporting Vulnerable Children in the Youth Justice
System
[Link]
supporting-vulnerable-children-in-the-youth-justice-
[Link]
Beyond the Gate—Securing Employment for Offend-
ers with Mental Health Problems
[Link]
securing-employment-for-offenders-with-mental-health-
[Link]
Towards a Social Model of Madness and Distress—
Exploring What Service Users Say
[Link]
-madness-and-distress--exploring-what-service-users-
[Link]
Clinical and Service Integration—The Route to Im-
proved Outcomes
[Link]
[Link]
Contribute to forthcoming e-Bulletins
Please send information, by no later than 28 January 2011, via email to [Link]@[Link].
South West Development Centre works with partners across health and social care to improve services, and the
experience of people using services
Publications
Mental Health GAP Intervention Guide
[Link]
[Link]
A Vision for Adult Social Care
[Link]
[Link]
Think Local, Act Personal — Next Steps for
Transforming Adult Social Care
[Link]
[Link]
Practical Approaches to Co-Production — Building
effective partnerships with people using services,
carers families and citizens
[Link]
[Link]
Information Sheet 1 — Personalised Care Planning
[Link]
[Link]
Information Sheet 2 — Personalised Care Planning
Diagram
[Link]
[Link]
Information Sheet 3 — Care Co-ordination
[Link]
[Link]
Contribute to forthcoming e-Bulletins
Please send information, by no later than 28 January 2011, via email to [Link]@[Link].
South West Development Centre works with partners across health and social care to improve services, and the
experience of people using services
Publications
Opportunities for a New Mental Health Strategy
[Link]
[Link]
Practical Approaches to Safeguarding and
Personalisation
[Link]
[Link]
Transparency in Outcomes: A framework for
adult social care
[Link]
[Link]
Getting the Medicines Right 2 — Medicines
Management in Mental Health Crisis Resolution
and Home Treatment Teams
[Link]
[Link]
Practical Approaches to Improving Lives of
Disabled and Older People Through Building
Stronger Communities
[Link]
approaches-to-improving-the-lives-of-disabled-and-
[Link]
Towards ―Fulfilling and Rewarding Lives‖ - The
first year delivery plan for adults with autism in
England
[Link]
[Link]
South Gloucestershire Learning Difficulties
Partnership Board — Annual Report April 2009-
March 2010
[Link]
gloucestershire-learning-difficulties-partnership-
[Link]
Contribute to forthcoming e-Bulletins
Please send information, by no later than 28 January 2011, via email to [Link]@[Link].
South West Development Centre works with partners across health and social care to improve services, and the
experience of people using services
Publications
Not Just a Phase — A guide to the participation
of children and young people in health services
[Link]
[Link]
Looking Ahead — The next 25 years in mental
health
[Link]
[Link]
Equality and Excellence — Liberating the NHS
[Link]
[Link]
The Triangle of Care — Carers Included: A Guide
to Best Practice in Acute Mental Health Care
[Link]
Valuing People Now — The delivery plan 2011-
2012
[Link]
-[Link]
Personalisation through Person-Centred
Planning
[Link]
[Link]
The Mental Well-Being Impact Assessment
Toolkit
[Link]
[Link]
Contribute to forthcoming e-Bulletins
Please send information, by no later than 28 January 2011, via email to [Link]@[Link].
South West Development Centre works with partners across health and social care to improve services, and the
experience of people using services
Publications
Sustainable Systems of Social Care
[Link]
[Link]
The Form and Structure of GP-led
Commissioning Consortia—GPC Guide to the
White Paper
[Link]
structure-of-gpled-commissioning-consortia--gpc-
[Link]
Nothing Ventured, Nothing Gained: Risk
Guidance for People with Dementia
[Link]
nothing-gained-risk-guidance-for-people-with-
[Link]
To receive a copy, please email:
officecoordinator@[Link]
FREE COPIES of
Service–User led research study
Summary & Full Report
The Importance of Teaching — The Schools
White Paper 2010
[Link]
[Link]
Education White Paper — Summary
[Link]
No [Link]
Image
Available
An Independent Review of the Work Capability
Assessment
[Link]
[Link]
Contribute to forthcoming e-Bulletins
Please send information, by no later than 28 January 2011, via email to [Link]@[Link].
South West Development Centre works with partners across health and social care to improve services, and the
experience of people using services
Publications
This practice resource pack based on extensive re-
search by experts in the field. It will be indispensible
to care staff and training officers from learning diffi-
culty and dementia settings, as well as community,
housing and health care staff.
Available at a cost of £15 from: [Link]
publications/supporting-derek
Contribute to forthcoming e-Bulletins
Please send information, by no later than 28 January 2011, via email to [Link]@[Link].
South West Development Centre works with partners across health and social care to improve services, and the
experience of people using services
Events
South West Region
19 January 2011
Mindfulness
The Sharpham Trust, Sharpham House, Ashprington, Totnes
This 8 week course provides an in-depth exploration of Mindfulness skills and techniques, together with a
clear and focused framework within which to practise and develop them. Dates: 19 Jan - 9 March 2011
£145 Course tutors: Lynne Hunnable and Fran Hamilton
For further information, please telephone: 01803 732542 or visit their website at:
[Link]
24 January 2011
Facilitation Skills
Plymouth, Devonport Guildhall
Some meetings achieve nothing. Others work very well. So what are the secrets of effective meetings?
What can I do as chair, facilitator or participant to help to create an inclusive, productive and enjoyable
meeting? This course presents the thinking behind effective facilitation, including tips on how to promote
inclusion and how to deal with difficult behaviour.
For further information and to book a place please contact Jan at the Zebra Co-operative Email:
jan@[Link] or Tel: 01752 395131
4 February 2011
Money Matters
Taunton Rugby Football Club, Hyde Park, Hyde Park Lane, Bathpool, TA2 8BU
Details to follow
For further information, please contact [Link]@[Link], Tel: 01278 432002
7 February 2011
Solution-Focused Communication
Plymouth, Devonport Guildhall
Tired of getting stuck looking at the problem? This two-day course will leave you thinking and working in
a powerful new way. It may change your life.
Day 2 of the course is on 14 February 2010.
For further information and to book a place please contact Jan at the Zebra Co-operative Email:
jan@[Link] or Tel: 01752 395131
Contribute to forthcoming e-Bulletins
Please send information, by no later than 28 January 2011, via email to [Link]@[Link].
South West Development Centre works with partners across health and social care to improve services, and the
experience of people using services
Events
South West Region
15 February 2011
What is Dementia/Types of Dementia
Whitbourne House, Whitbourne Avenue, Park South, Swindon SN3 2JX
Dr Simon Manchip
This training session will go through the various symptoms of dementia and the diseases causing it, the
risk factors behind dementia and way to reduce the chances of getting dementia.
The training session is free of charge and coffee will be provided. Please note, however, that there is a
maximum of 30 places available so be sure to book early.
For further information and to book a place, please contact Mark MacNeaney on Tel: 01793 523003 or
Email: mmacneaney@[Link]
15 February 2011
Personalisation and Mental Health
The Grand by Thistle, Bristol BS1 2EL
An opportunity to learn from good practice and to use this to move forward in your local area The aims of
this event are to: • Share examples of good practice from a national and regional perspective • Highlight
learning that can help you tackle common obstacles • Celebrate success and reflect on why it’s so impor-
tant to persevere in changing things
For further information and a booking form, please go to: [Link]
and-mental-health/
22 February 2011
Dementia 2020
Whitbourne House, Whitbourne Avenue, Park South, Swindon SN3 2JX
Dr Simon Manchip
Dementia 2020 is a prediction of the various medical, financial and social trends and how dementia care
will be delivered in 10 years, picking on medical advances in treatment and non medical ways of relieving
stress for the patient and carer.
The training session is free of charge and coffee will be provided. Please note, however, that there is a
maximum of 30 places available so be sure to book early.
For further information and to book a place, please contact Mark MacNeaney on Tel: 01793 523003 or
Email: mmacneaney@[Link]
Contribute to forthcoming e-Bulletins
Please send information, by no later than 28 January 2011, via email to [Link]@[Link].
South West Development Centre works with partners across health and social care to improve services, and the
experience of people using services
Events
South West Region
28 February 2011
Promoting Equality
Plymouth Devonport Guildhall
Understanding and valuing diversity brings real benefits to communities, organisations and to the society
we live in. Diversity is in everyone’s interests and it is everyone’s duty to challenge and end prejudice and
discriminatory practice.
For further information and to book a place please contact Jan at the Zebra Co-operative Email:
jan@[Link] or Tel: 01752 395131
15 March 2011
Dementia Through the Ages
Whitbourne House, Whitbourne Avenue, Park South, Swindon SN3 2JX
Dr Simon Manchip
Dementia through the ages will pick up the different stages of the illnesses and how therapy at each
stage can help. The training session is free of charge and coffee will be provided. Please note, however,
that there is a maximum of 30 places available so be sure to book early.
For further information and to book a place, please contact Mark MacNeaney on Tel: 01793 523003 or
Email: mmacneaney@[Link]
29 March 2011
Medication - Friend or Foe?
Whitbourne House, Whitbourne Avenue, Park South, Swindon SN3 2JX
Dr Simon Manchip
Medication, Friend or Foe? will be a systematic review of the role of medication in dementia care, the
benefits, risks and where medication has no role and should be avoided. The training session is free of
charge and coffee will be provided. Please note, however, that there is a maximum of 30 places available
so be sure to book early.
For further information and to book a place, please contact Mark MacNeaney on Tel: 01793 523003 or
Email: mmacneaney@[Link]
Contribute to forthcoming e-Bulletins
Please send information, by no later than 28 January 2011, via email to [Link]@[Link].
South West Development Centre works with partners across health and social care to improve services, and the
experience of people using services
Events
National
27 January 2011
LaterLife—Planning for an ageing population
The Barbican, London
With an increasingly ageing population meaning a soaring demand for care services, Paul Burstow, Min-
ister of State for Care Services, has said that the "urgent reform of the social care system is at the top of
our agenda". The Coalition Government has pledged an additional £2 billion for social care in the Com-
prehensive Spending Review, but is this enough? What is the way forward for later life care? In autumn
2010, the Department of Health will publish a vision for social care reform, setting out ambitions for
greater independence and choice for users of social care. The report from the Commission for the Fund-
ing of Care and Support will aim to answer the key question of how health and social care for the elderly
should be paid for. Value for money is, of course, paramount. This will be followed by a social care white
paper in autumn 2011.
For further information or to book a place, please go to: [Link]
[Link]?ID=168
10 February 2011
Mental Health Commissioning
Cavendish Conference Centre, London
This one day conference provides an important update on mental health commissioning with a focus on
creating the new GP commissioning landscape. Dr Hugh Griffiths Acting National Director for Mental
Health Department of Health opens the conference with a presentation on commissioning for mental
health outcomes with a focus on the new mental health strategy, due for release later this year.
For further information and a booking form, please go to: [Link]
uploads/brochures/582_20101102-144645_Mental_Health_Comm_-_Feb.pdf
You can also book online at: [Link]
16 February 2011
GP-Led Commissioning
Cavendish Conference Centre, London
This one day conference will examine what lies ahead for the GP Consortia Commissioning and will
tackle questions such as will GPs be held to account and what happens if they overspend? You will have
the opportunity to hear from various healthcare professionals on topics such as how to involve patients in
GP led commissioning and Patient Reported Outcomes which will become a key element of the NHS out-
comes framework on which commissioning decisions will be based.
For further information and a booking form, please go to: [Link]
uploads/brochures/588_20101111-160606_GP_Commissioning_Feb_2011.pdf
You can also book online at: [Link]
Contribute to forthcoming e-Bulletins
Please send information, by no later than 28 January 2011, via email to [Link]@[Link].
South West Development Centre works with partners across health and social care to improve services, and the
experience of people using services
Events
National
17 February 2011
Safeguarding Vulnerable Adults
Manchester Conference Centre, Manchester
This one day conference is a practical guide to safeguarding Vulnerable Adults with focus on implement-
ing 'No Secrets' and strengthening the safeguarding framework. Delegates will be able to learn from a
variety of speakers on raising the profile of vulnerable people in society, working effectively with the po-
lice, personalisation, risk enablement and self directed support.
For further information and a booking form, please go to: [Link]
uploads/brochures/551_20100916-093815_Safeguarding_Vulnerable_Adults_Feb.pdf
You can also book online at: [Link]
7 March 2011
Cognitive Behaviour Therapy Across Cultures: Challenges and Possibilities
The Resource Centre, 356 Holloway Road, London N7 6PA
The Delivering Race Equality Programme (Department of Health 2005) highlighted the need to improve
access to culturally appropriate counselling and psychological therapies, for individuals from Black and
minority ethnic communities. The Improving Access to Psychological Therapies (IAPT) initiative has im-
proved access to counselling and psychological therapies for people suffering from anxiety and depres-
sion from a range of diverse backgrounds including those from BME communities. The third wave new
CBT treatments include Mindfulness Based CBT and Meditation. The latter is prevalent in many cultures
across the world and practised directly or indirectly by several world religions. Having made progress,
there is now a need to consider the extent to which counselling and psychological services are culturally
appropriate and whether they need to be adapted. In the case of CBT, there is robust evidence to show
that CBT is an effective treatment for people suffering from anxiety and depression. The emphasis in
CBT is on the client's social context and that CBT therapists work collaboratively with clients to agree
treatment options. However, CBT is based on Western concepts and illness models. The focus is on the
individual and on treating the individual. For some people, this will be a challenge especially if they view
themselves in the context of their immediate and wider family and / or in the context of their community.
Some critics of CBT argue that by focusing on the individual, the larger familial, community and societal
issues and problems are ignored or left unspoken and unaddressed.
For further information, please go to: [Link]
To book online, please go to: [Link]
Contribute to forthcoming e-Bulletins
Please send information, by no later than 28 January 2011, via email to [Link]@[Link].
South West Development Centre works with partners across health and social care to improve services, and the
experience of people using services
Newsletters from Other Organisations
Charity Commission News
[Link]
[Link]
Chief Nursing Officer Bulletin
[Link]
Chiefnursingofficerbulletin/[Link]
Children's Health and Maternity Services e-Bulletin
[Link]
ChildrenFamiliesandMaternitybulletin/DH_4105512
Connecting (Newsletter for the Learning Disabilities Community in Cornwall)
[Link]
Dying Matters
[Link]
dying-matters-newsletters/
Go Wild, Stay Well (Mind in Taunton & West Somerset)
[Link]
Innovations in Dementia (Brainwave)
[Link]
National End of Life Programme
[Link]
National Mental Health Development Unit
[Link]
national-mental-health-development-unit/
Contribute to forthcoming e-Bulletins
Please send information, by no later than 28 January 2011, via email to [Link]@[Link].
South West Development Centre works with partners across health and social care to improve services, and the
experience of people using services
Newsletters from Other Organisations
Personalisation Newsletter
[Link]
personalisation/
Public Health South West
[Link]
south-west-ebulletin/
Skills for Care Bulletin
[Link]
Social Care Bulletin
[Link]
[Link]
South West Alcohol Improvement Programme Newsletter
[Link]
south-west-alcohol-improvement-programme-newsletter/
South West RIEP News Updates
[Link]
south-west-alcohol-improvement-programme-newsletter/
Sustainability Now
[Link]
Telecare LIN Newsletters
[Link]
TelecareResources/TelecareLINAdvice/TelcareLINNewsletters/
The Month
[Link]
Contribute to forthcoming e-Bulletins
Please send information, by no later than 28 January 2011, via email to [Link]@[Link].
South West Development Centre works with partners across health and social care to improve services, and the
experience of people using services
Newsletters from Other Organisations
The Week - Chief Executive Bulletin
[Link]
Contribute to forthcoming e-Bulletins
Please send information, by no later than 28 January 2011, via email to [Link]@[Link].
South West Development Centre works with partners across health and social care to improve services, and the
experience of people using services