Scribd
Upload
439 views4 pages

Hospital Billing Case Study Analysis

The hospital violated the law and patients' human rights by detaining a patient for 3 days due to non-payment of bills. Hospitals have a social responsibility, or noblesse oblige, to provide quality service to poor patients. However, the hospital charged a 24% interest rate on unpaid bills and refused to release clinical records, preventing the family from seeking financial assistance. While private hospitals offer more flexibility and services than public hospitals, everything has a price. Flexibility in private healthcare corresponds to higher costs, so choosing an insurance plan requires careful consideration of costs versus flexibility.

Uploaded by

Raquel Amistoso
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
439 views4 pages

Hospital Billing Case Study Analysis

The hospital violated the law and patients' human rights by detaining a patient for 3 days due to non-payment of bills. Hospitals have a social responsibility, or noblesse oblige, to provide quality service to poor patients. However, the hospital charged a 24% interest rate on unpaid bills and refused to release clinical records, preventing the family from seeking financial assistance. While private hospitals offer more flexibility and services than public hospitals, everything has a price. Flexibility in private healthcare corresponds to higher costs, so choosing an insurance plan requires careful consideration of costs versus flexibility.

Uploaded by

Raquel Amistoso
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

“For nation’s greater heights”

COLLEGE OF TECHNOLOGY
BACHELOR OF SCIENCE IN TOURISM MANAGEMENT

Student Name Amistoso, Raquel R.


Year and Section BSTM-2A
Subject Description BMEC 2- Strategic Management &
Total Quality Management
Name of Instructor/Lecture Ms. Jolly Joyce C. Tibay
Assignment Topic Case Study #2 A Hospital’s
Enormous Billing Adds to the Loss of
a Daughter
Due Date February 28, 2020

Student Declaration
I certify that the attached assignment is my own work. Material drawn
from other sources has been appropriately and fully acknowledged as to
author/creator, sources and other bibliographic details such referencing may
need to meet unit specific requirements as to format and style.

Signature of Student: Date: February 28, 2020


Date of Submission: February 28, 2020
Raquel R. Amistoso February 28, 2020
BSTM- 2A Ms. Jolly Joyce C.
Tibay

Case Study No. 2


BMEC 2- Strategic Management & Total Quality Management

(A Hospital’s Enormous Billing Adds to the Loss of a Daughter)

No in a sense that the hospital had been holding the patient body
for almost three days in absolute violation of the law, Republic Act No.
9439, which states that no hospital or medical clinic can detain a patient on
grounds of non-payment of hospital bills and medical expenses. B u t i n t h e
sense of noblesse oblige, a concept that requires privileged
p e r s o n s a n d institutions to e xercise social responsibilit y to the
poor, especially in this instance, the hospital’s indigent customers, and
their experience is a violation of their human rights. There is no quality
service given by the hospital. Especially when the hospital wanted
to make money on their huge indebtedness by slapping a 24 percent
interest for any balance and even refuse to release a clinical abstract,
preventing the parent to use it in seeking financial assistance from the
Philippine Charity Sweepstakes Office in the payment of a huge hospital bill.
There is nothing wrong placing his patient in a private hospital. Most
probably, it's because of services and the ease associated with them. You
don't have to run from one block to another to complete formalities, no
standing up in endless queues for getting your patients registered. One
doesn't need to wait very long for surgery/procedures or mere
investigations which save a lot of precious time. Very often we get to hear
that government hospital staff is non-cooperative or rude, which is
generally not the case with private hospitals. And with most people
opting for health policy, everyone wants and gets the best of facilities and
comfort. But everything carries a price tag. Nothing comes for free in this world.
The only problem is that we all know that in Private
H e a l t h C a r e More f le xib ilit y mo re money. T h e le ve l o f f le xib i li t y
yo u ch o o se f o r h o sp it a l p r i va t i za t io n se r vi ce s d e t e rm in e t h e
money to pay. The more flexibility, the more money you pay.
T h e re f o re , b e ca re f u l wh e n choosing the indemnity health insurance.

You might also like