SAP Solution Manager
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SAP Solution Manager is a software tool, content and gateway to create, operate, manage and
monitor business management solutions. SAP Solution Manager is one of the products of
software company SAP AG.
Contents
[hide]
1 Overview
2 See also
3 SAP Solution Manager Documentation
4 References
5 External links
[edit] Overview
SAP Solution Manager is a centralized support and system management suite. A SAP system
landscape may include a large amount of installed SAP systems. SAP Solution Manager tries to
reduce and centralize the management of these systems.
In such a landscape, SAP Solution Manager is the managing system, and the business suite
applications (e.g. CRM) are the managed systems.
The current version of SAP Solution Manager is SAP Solution Manager 7.0 Enhancement
Package 1.
SAP Solution Manager provides an extensive set of features in the IT Support area for
enhancing, automating and improving the management of SAP systems:
Central System Administration
Project Management
Test Management
System Monitoring
Business Process Monitoring
E2E Root Cause Analysis
IT Technical Reporting
Centralized Alerting
Installation Keys
Early Watch Reporting
Change Management (Change Request Management & Maintenance Optimizer)
Service Desk
SAP is actively improving and extending all these areas, so this list may be outdated.
SAP Solution Manager is the successor to ASAP ValueSAP. SAP Solution Manager helps in
implementing and managing complex system landscapes. Globally systems are being distributed
across geographies and business processes cover more than one system. In such complex
scenarios, integrating technical and business requirements is important for the success of IT.
SAP Solution Manager provides SAP customers with an efficient means of handling both the
technical and business process side of solution implementation.
As part of SAP Solution Management Solutions, the customers receive best practices relating to:
Global Strategy and Service Level Management
Business Process Management
Management of MySAP Technology
Software Change Management
Support Desk Management
SAP delivers this using support programs during implementation of the system solution. Some of
the benefits of using SAP Solution Manager are that it helps:
Manage the technical risk associated with the implementation of the solution ensuring
technical robustness
Leverage users core competencies in implementing solutions
Ensure the solution works as intended with best practices built in
[edit] See also