100% found this document useful (2 votes)
190 views19 pages

UNDP ERM Policy Overview and Updates

The UNDP has revised its Enterprise Risk Management policy to enhance its approach in several key areas: 1) Promoting a risk culture that enables responsible risk-taking and risk-informed decision making. 2) Using a unified risk management methodology across all of UNDP's programming and operations. 3) Focusing on opportunity management in addition to avoiding harm. 4) Better aligning risk categories with programming quality criteria. 5) Introducing a "Three Lines of Defence" model for risk governance.

Uploaded by

Michelle Kho
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
100% found this document useful (2 votes)
190 views19 pages

UNDP ERM Policy Overview and Updates

The UNDP has revised its Enterprise Risk Management policy to enhance its approach in several key areas: 1) Promoting a risk culture that enables responsible risk-taking and risk-informed decision making. 2) Using a unified risk management methodology across all of UNDP's programming and operations. 3) Focusing on opportunity management in addition to avoiding harm. 4) Better aligning risk categories with programming quality criteria. 5) Introducing a "Three Lines of Defence" model for risk governance.

Uploaded by

Michelle Kho
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
  • Policy Scope and Objectives
  • ERM Methodology
  • ERM System
  • Governance
  • Risk Management Culture
  • Appendix 1: Terms and Definitions
  • Appendix 2: ERM Risk Categories
  • Appendix 3: ERM Criteria Model – Determining Likelihood and Impact

UNDP Enterprise Risk Management (ERM)

Policy

Effective Date – 13/03/2019

Policy Owner: BMS/BPPS

Approved November 2018


What is New

The revisions to the ERM policy focus on enhancing the following:


 Importance of cultivating a risk culture within the organization to enable responsible risk-
taking and risk-informed decision-making
 Unity in the approach and methodology used for risk management across programming
and operations (including through a common Risk Register)
 Fostering opportunity management, foresight, and innovation, rather than an approach
that focusses only on avoiding harm and reacting to issues as they arise.
 Greater alignment between risk categories and programming quality criteria, ensuring
risk management and quality assurance go hand-in-hand.
 Maintaining a simplified risk assessment at the project level, while ensuring alignment
with ERM methodology.
 Importance of aligning risk reporting to the existing reporting cycles within the
organization
 Introduction of the “Three Lines of Defence” for risk management and governance

Specific changes include:


ERM Policy 2016 Change
Policy Owner: BMS Changed to shared ownership of BMS and BPPS, ensuring an approach
that brings together programming and operations.
Policy Structure and Changed: Adjusted language to be less process heavy and more focused
Language process heavy on defining the standards for quality ERM.
Terms and Definitions Clarified definitions related to programmatic risk and separated definitions
from policy text.
Risk Register in IWP and Changed: Alignment between Atlas project risk log and IWP Risk Register.
separate Project Risk Log in Proposal for fully integrated risk information system.
Atlas
ERM Criteria Model required Simplified ERM Criteria Model is introduced for projects, to be built into
across all levels of risk Risk Register.
Lack of clarity on Risk Clarified the key elements of quality Risk Assessment, ensuring linkages
Assessment (identification, with existing prescriptive processes such as Theory of Change, SES, HACT,
analysis, evaluation) process security assessments, etc. Clarified requirements ensuring a consultative
at the project level process, engaging key internal (e.g. programming and operations) and
external stakeholders. Clarified risk matrix to ensure aligned risk
categorization across all levels.
ERM Risk Categorization Changed: 8 risk categories, introducing Safety and Security as a new
category. ERM categories to be mapped to programming quality criteria so
that risk management and programming quality can be more closely
linked.
Broad definition of risk but Introduced: consideration of positive effects of risks and opportunity
narrow interpretation in the management through risk treatment and the criteria model.
policy focusing on negative
effects of risk
Risk Reporting requirements Clarified: project risk reporting is aligned with project reporting cycles
unclear at the project level (minimum once a year).
ERM governance structures Introduced: the three lines of defence for effective risk management,
not clearly defined consistent with the UN Risk Management, Oversight and Accountability
Model
ERM Procedures Introduced: a table of ERM Procedures, following the POPP template to
clarify process and roles/responsibilities.

Approved November 2018


Table of Contents
1. Policy Scope and Objectives ................................................................................................ 1
2. ERM Methodology .............................................................................................................. 3
2.1 Risk Communication and Consultation ............................................................................................. 3
2.2 Establishing the Scope, Context and Criteria .................................................................................... 3
2.3 Risk Assessment ................................................................................................................................ 4
Risk Identification ..............................................................................................................4
Risk Analysis .......................................................................................................................4
Risk Evaluation ...................................................................................................................5
2.4 Risk Treatment .................................................................................................................................. 5
Risk Treatment Options .....................................................................................................5
Risk Ownership and Escalation ..........................................................................................6
2.5 Risk Monitoring and Review ............................................................................................................. 6
2.6 Recording and Reporting .................................................................................................................. 7
3. ERM System ............................................................................................................................ 8
4. Governance............................................................................................................................. 8
4.1 Three Lines of Defence ..................................................................................................................... 8
First Line of Defence ..........................................................................................................8
Second Line of Defence......................................................................................................9
Third Line of Defence .......................................................................................................10
5. Risk Management Culture ..................................................................................................... 10
Appendix 1. Terms and Definitions ........................................................................................... 11
Appendix 2: ERM Risk Categories .............................................................................................. 13
Appendix 3: ERM Criteria Model – Determining Likelihood and Impact .................................... 14

Approved November 2018


1. Policy Scope and Objectives

Navigating through the complexity of multiple uncertainties is at the core of UNDP’s quest for
innovative solutions to development and organizational challenges. UNDP’s Enterprise Risk
Management (ERM) System is designed to allow the organization to be forward looking and
manage the effect of uncertainties on objectives. The ultimate purpose of ERM is to ensure
foresight and risk-informed decisions across all levels of the organization, thereby
maximizing gains while avoiding unnecessary losses.

The scope of the ERM Policy covers risks across all levels of the organization, considering the
internal and external context. Risk is defined as the effect of uncertainty on organizational
objectives, which could be either positive and/or negative (ISO 31000:2018; see Appendix 1
for all Terms and Definitions). This includes effects of UNDP activities on external factors, such
as harm to people and the environment. UNDP ERM prioritizes preventing and managing
potential negative effects but seeks to maximize positive effects where possible. UNDP ERM
is concerned with:
 Institutional risk. Existing and emerging uncertainties that could facilitate or hinder
the efficiency and effectiveness of core operations within the organization.
 Programmatic risk. Existing and emerging uncertainties that could facilitate or hinder
the realization of programme or project objectives.
 Contextual risk. Existing and emerging uncertainties that could facilitate or hinder
progress towards development priorities of a given society. ERM considers contextual
risk when these external uncertainties also present institutional or programmatic
risks.

ERM applies an integrated approach to risk management, with horizontal integration across
all types of risks, and vertical integration from projects up to corporate level. By introducing
an integrated and systematic approach to risk management the UNDP ERM Policy aims to:
 Increase programme effectiveness and relevance through adaptive and informed
decision-making
 Provide greater assurance regarding the management of significant risks
 Enable the exploration of innovative solutions to organizational and development
challenges
 Inform effective and targeted allocation of resources to where they are most needed
 Enhance the reputation of UNDP as a value-driven and risk-informed organization
 Increase efficiency by safeguarding the accountable use of resources
 Safeguard people and the environment
 Manage and reduce to an acceptable level the safety and security risks to UNDP
personnel, premises and assets.

1
While UNDP’s ERM Policy requires an integrated approach to risk management across the
organization, risk management is a shared process with partners. In particular, risk needs to
be viewed from a common UN system-wide perspective and considered at every step of the
UNDAF process and through joint programming (refer to UNDAF Guidance). Security risks are
managed through the UN Security Management System.

The ERM Policy is the umbrella framework for risk management in the organization. It brings
together several prescriptive UN/UNDP policies and procedures which are applied to manage
particular categories of risk when relevant, including:
 Harmonized Approach to Cash Transfer
 Capacity assessments (of partners and UNDP)
 UNDP Anti-Fraud Policy
 UN Programme Criticality Framework
 UN Security Risk Management (SRM) Policy
 Business Continuity Management
 UNDP Policy on Due Diligence and Partnerships with the Private Sector
 Programme/Project Quality Assurance
 Social and Environmental Standards and Screening Procedure
 Theory of Change
 Audits and Evaluations
 Procurement Ethics, Fraud and Corrupt Practices Policy
 Procurement Strategy and Procurement Planning

To meet the policy objectives, UNDP’s ERM Policy is based on four pillars, summarized in the
following diagram:

2
2. ERM Methodology
The ERM methodology consists of six key
elements in line with the ISO 31000:2018:
communication and consultation; establishing
scope, context, criteria; risk assessment; risk
treatment; monitoring and review; and
recording and reporting. These steps are
applied across the whole organization:
a) at the project level (i.e. Development
Projects, Engagement Facilities,
Development Services, Institutional
and Development Effectiveness
Projects, Multi-Country and South-
South Projects);
b) at the programme /unit level (i.e.
Country Office/Programme, Regional
Bureaux/Programme, Central Bureaux/Programme);
c) at the corporate level.

2.1 Risk Communication and Consultation


ERM requires an inclusive communication and consultation approach with all relevant
stakeholders, including programmatic and operational staff as well as other relevant
stakeholders (e.g. UN system, national partners, experts, donors, target groups and project
affected people). Communication and consultation take place at regular/planned intervals to
inform risk identification, assessment, treatment, monitoring, reporting and review.

2.2 Establishing the Scope, Context and Criteria


UNDP’s ERM Policy defines the scope and criteria for consistent risk management across the
organization. Risk appetite may vary at the unit/office level based on the context and
objectives.

Establishing the context requires understanding the external and internal context relevant for
the realization of objectives at each level. External context includes but is not limited to social,
cultural, environmental (including natural hazards and climate change), political, legal,
financial, technological, security and economic factors. It also implies understanding the
external stakeholders and their relationships, perceptions, and expectations. Similarly,
internal context includes strategic objectives, values, standards, resources available, business
processes, organizational culture, relationships with internal stakeholders, capacities, etc.

3
2.3 Risk Assessment
Risk assessment is the iterative process of risk identification, analysis, and evaluation. The
objective is to provide sufficient information at appropriate intervals for risk-informed
management decisions. High quality risk assessments enable greater acceptance of risk-
taking opportunities (e.g. innovation) while ensuring rigorous due diligence, treatment,
monitoring and control.

Risk Identification
Risk is the effect of uncertainty on organizational and programming objectives, which could
be either positive and/or negative. A risk, if realized, may enhance, prevent, degrade,
accelerate or delay the achievement of objectives. Risk identification considers ‘future
events’, their causes and potential impact. Therefore, risk identification requires
understanding the context, historic risk patterns, and foresight thinking to reveal future
scenarios and uncertainties relevant to the organizational goals and/or development results.

Potential risks across the ERM risk categories (see Appendix 2) should be considered to ensure
that all relevant risks are identified.

Each identified risk, including those identified through relevant prescriptive processes listed
above (e.g. HACT, SESP, Fraud risk assessment), is recorded in the Risk Register and is
described in terms of cause, future event/scenario, and impact and assigned a category.

Risk Analysis
Risk analysis requires an assessment of the likelihood of a risk and the potential impact on
the objectives. The ERM Criteria Model (see Appendix 3) defines the five-point scale that is
used to determine likelihood and impact. At the programme/unit and corporate level, a more
detailed analysis of consequences is applied to determine overall impact. The capital support
required to absorb unexpected losses is defined based on financial consequences.

Available information and evidence is considered in the assessment of likelihood and impact.
Where applicable, the risk analysis includes the use of relevant thematic analyses (e.g.
security risk analysis, fraud risk assessment, social and environmental impact assessment). In
cases where likelihood and/or impact remain difficult to estimate and there is a potential for
harm a precautionary approach is applied by estimating the worst-case scenario to ensure
the risk is treated accordingly and closely monitored. The risk analysis should be adjusted if
and when more information becomes available.

Based on the likelihood and impact the risk significance level (High, Substantial, Moderate or
Low) is determined using the ERM Risk Matrix shown below.

4
HIGH level risks require escalation and thorough UNDP ERM - Risk Matrix
risk analysis. Extra risk control mechanisms need
to be put in place, and risk treatment measures 5
clearly identified, budgeted, and implemented; 4
frequent monitoring; and necessary precautions
3

Impact
to ensure staff and personnel safety and security
are not compromised and opportunities are not 2
missed.
1
Both SUBSTANTIAL and MODERATE level risks 1 2 3 4 5
require risk analysis scaled to the scope and
nature of the risks with risk treatment and Likelihood
monitoring measures in place and budgeted. HIGH SUBSTANTIAL MODERATE LOW

SUBSTANTIAL risks require more detailed risk


analysis and risk management plans.

LOW level risks do not require further analysis or treatment.

Risk Evaluation
Based on the analyses of individual risks, together with the defined risk appetite of the
Unit/Office, an evaluation is made to determine which risks can be accepted and which risks
require a priority response. Risks that present a potential for fraud or misuse of funds,
significant harm to people or the environment and/or the organization should be avoided
where possible and otherwise minimized and mitigated. Risk evaluation requires decision-
making by line management at the relevant levels.

2.4 Risk Treatment

Risk Treatment Options


For each High, Substantial or Moderate level risk one or more risk treatment measures must
be identified.

In case of threats to organizational objectives, risk treatment may be of four types: terminate
(seeking to eliminate activity that triggers such a risk), transfer (passing ownership and/or
liability to a third party), mitigate (reducing the likelihood and/or impact of the risk below the
threshold of acceptability), and tolerate (tolerating the risk level).

In case of opportunities, risk treatment may be of four types: exploit (making the opportunity
happen), experiment (testing new solutions in uncertain contexts), enhance (enhance the
likelihood or impact through reinforcing the trigger condition or increasing exposure), and
accept (no proactive actions).

5
Risk Ownership and Escalation
All risks are assigned a Risk Owner, the individual who is ultimately accountable for ensuring
the risk is managed appropriately. Each treatment measure is assigned a Treatment Owner,
the individual who is responsible for executing the risk treatment. The Risk Owner and
Treatment Owner may or may not be the same individual. Ownership is assigned based on
the principle of who is ‘best suited’ to take accountability for managing the risk, noting that
many people may need to be involved.

A risk is escalated when circumstances pertaining to the treatment itself may exceed the
authority/mandate or expertise of the Risk Owner. If one or more of the following
“escalation” conditions is met, the Risk Owner must escalate the risk:
 Risk treatment requires expenditures that are beyond what the Risk Owner is
authorized to decide; and/or
 Risk cuts across, or may impact, multiple offices (e.g. reputational risk, changes to
corporate policies); and/or
 Grievances from stakeholders have been received to which the Risk Owner cannot
impartially and/or effectively respond (e.g. through UNDP’s Stakeholder Response
Mechanism); and/or
 A serious security incident has occurred which has impacted UNDP personnel, facilities
or programmes or the security environment has deteriorated requiring additional
treatment measures and/or security advice; and/or
 When risk significance level is determined to be High.

When risks are escalated, the original Risk Owner must provide complete information to the
receiving manager. The change of ownership takes place only after the receiving manager has
confirmed that he/she accepts the ownership. A response to the request for risk transfer
should be provided within 5 working days of receipt, in which period the risk ownership
remains with the original Risk Owner. The escalation of the risk and the change of ownership
must be noted in the Risk Register. If and when escalation is urgent, risk transfer should be
completed within 24 hours and it is acceptable to communicate escalation using phone or e-
mail and update the Risk Register afterwards.

Escalation follows the applicable line management, i.e. from project to programme to
relevant Bureau (central/regional) and ultimately to the corporate level.

2.5 Risk Monitoring and Review


UNDP’s Risk Register provides an integrated platform for monitoring all levels and categories
of risk. Regular risk monitoring and review is conducted to inform management decisions,
enabling adaptive management and course corrections. The results of monitoring and review
must be recorded and reported as appropriate and be used as a regular input to programme

6
and project management decisions, audits, and organizational performance. While risk
monitoring is customized to the specifics of each risk, the Risk Register needs to be updated
if new information becomes available that effects the identification, analysis, evaluation and
identified treatment measures. Real-time monitoring opportunities and threats should be
considered in rapidly changing contexts to provide an early-warning mechanism and enable
proactive response. In addition, the status and effectiveness of treatment measures needs
to be monitored for Moderate, Substantial and High-level risks and included in programme
and project management monitoring plans and budgets.

2.6 Recording and Reporting


Risk reporting ensures that relevant risk information is available across all levels of the
organization in a timely manner to provide the necessary basis for risk-informed decision-
making. Risk reporting must be carried out on a semi-annual basis at a minimum. A higher
frequency of project risk monitoring and reporting might be necessary depending on the risk
level and context (e.g. innovation projects or projects implemented in high security risk
context, etc.). The following reports are required:

(a) At the corporate level an annual report to the Executive Group (EG) and semi-annual
reports to the Risk Committee (whereby the second semi-annual report is replaced by
the annual report) are required. The Risk Committee submits the annual risk report to
the EG based on a strategic analysis of the IWP Risk Register.

(b) At the programme/unit an annual report through the ROAR and semi-annual report
through IWP Risk Register. The second semi-annual report is replaced by an annual
report. The IWP Risk Register is informed by project-level Risk Registers and an
analysis of cross-cutting programmatic, institutional and contextual risks. The IWP Risk
Register is reviewed regularly by the Programme Manager to inform decision-making.
Risk management must be reflected in mid-term and final evaluations. Programme
Managers should also review and monitor projects’ risks and reflect and incorporate
relevant risks in the IWP risk register.

(c) At the project level the project Risk Register is used for monitoring as often as needed,
but no less than once a year. Reporting on project risk management is included in
project progress reports (whatever the reporting cycle is) and reported to the Project
Board. Risk management must also be evaluated and included in mid-term and final
project evaluation reports.

In addition, ad-hoc reporting is often needed in crisis contexts or for High level risks that are
time sensitive. The Risk Register is used to monitor these risks and inform ad-hoc reports.
These reports must include an analysis of the risk, the initiated treatment/status and call for
action or request for assistance.

7
Using its statutory power, UNDP maintains the right for partial disclosure of risks to the public
to avoid any breach of its duty of confidentiality towards its beneficiaries or not to provoke
any unwarranted losses of confidence towards its activities or its stakeholders.

3. ERM System
UNDP’s ERM system is designed to help UNDP staff and partners identify, analyze, monitor
and report on existing and emerging risks. The Risk Register is a standard risk management
tool to be used for all risk categories (e.g financial, programmatic, etc.) and at all levels within
the organization. It is not only a monitoring and reporting tool but a management tool to
strengthen risk management and inform decision making at all levels.

The project Risk Register reflects risks the project is facing. The programme/unit Risk
Register reflects significant project-level risks determined to be relevant for the programme,
cross-cutting programmatic risks, and those related to unit-level operations (HR,
procurement, security, etc.). The corporate Risk Register reflects programme/unit-level risks
determined to be critical for the organization and other risks that cut across the organization.

4. Governance

4.1 Three Lines of Defence


The “Three Lines of Defence”1 support more effective risk management by introducing
structured governance and oversight that clarifies and segregates roles and responsibilities
based on the following:
 First Line of Defence: functions that own and manage risks;
 Second Line of Defence: functions that oversee and or specialize in risk management,
compliance;
 Third Line of Defence: functions that provide independent assurance.

First Line of Defence


All UNDP personnel have a role in risk management and the first line of defence.
Accountability for ERM follows the line hierarchy, i.e. the line manager of each unit is
accountable for risk management within his/her area of responsibility. This is identified in
UNDP’s Accountability Framework.

 At the corporate level, the Executive Group is accountable for ERM and ensuring
corporate decisions are risk-informed.

1
The Three Lines of Defense in Effective Risk Management and Control, (Altamonte Springs, FL: The Institute of Internal
Auditors Inc, January 2013) is embedded in the UN Risk Management, Oversight and Accountability Model.

8
 At the programme/unit level:

o The Directors of Regional/Central Bureaux are accountable for ERM and risk-
informed decision-making at the Bureau level and are accountable to the
Administrator. Bureau Directors ensure the Risk Registers for relevant
Global/Regional Programmes are regularly updated, identified risks are
managed and escalated as needed. Directors of Bureaus are also responsible
for ensuring that offices under their supervision (e.g. Country Offices for
Regional Bureau and Liaison Offices for BERA) keep their Risk Registers up to
date, respond to risks appropriately, and report upwards in line as necessary.

o For Country Offices/Programmes, the Resident Representative/Head of


Office is ultimately responsible for ERM and accountable to the relevant
Bureau Director for ensuring that the unit’s Risk Register is regularly
monitored, updated, that risks are managed and that any risk that cannot be
addressed at the unit level is escalated to the relevant Bureau.

 At the project level, the Project Assurance function (e.g. UNDP Programme Officer) is
responsible for ensuring the Risk Register is regularly updated and monitored for the
project and risk treatment measures are implemented.

Second Line of Defence


The second line of defence is responsible for risk oversight, monitoring and technical support.
This is a key function of UNDP’s Risk Committee, a sub-committee of the Executive Group
responsible for corporate risk reporting to the EG on a bi-annual basis, and when so
requested. The Committee is chaired by the Associate Administrator with membership from
UNDP senior management, invited experts and other relevant representatives may be invited
to the Committee as needed. The main responsibilities of the Risk Committee are:
o Develop and propose the Risk Appetite Statement and Key Risk Indicators for UNDP;
o Ensuring that the overall risk framework is effective, relevant and applied corporately;
o Reviewing and analyzing the aggregated Risk Register and escalated risks on a regular
basis with the purpose of identifying strategic risks and issues which require the
attention of EG; and
o Developing proposals for managing escalated issues/risks (including Business
Continuity Management and Incident & Crisis Management actions).

In addition, relevant technical experts (e.g. Security, Procurement, Financial, Operations,


Legal, Programme and Project Management, Social and Environmental Standards), play an
important role in the second line of defence, bringing technical oversight, knowledge, and
support targeted to SUBSTANTIAL and HIGH-level risks.

9
The second line of defence also provides surge capacity to reinforce Country Offices facing
high levels of risk. This includes responding to crisis, high risk contexts, potential or occurring
harm to people and/or the environment, and opportunities for responsible risk-taking and
innovation.

Third Line of Defence


The third line of defence is the independent assurance and audit function. UNDP’s Office of
Audit and Investigations (OAI) as well as UN mechanisms, such as the Board of Auditors (BOA
and Joint Inspection Unit (JIU), play this role.

5. Risk Management Culture


UNDP recognizes that mindsets and behaviors of individuals and groups inside the
organization play a crucial role in the effective execution of ERM. A mature risk management
culture is characterized by the following:
• Risk-informed decision making at all levels, including flexibility for adaptive
management and course correction.
• Responsible risk-taking and innovation is rewarded.
• ‘Failures’ are acknowledged and recognized as part of the learning curve, particularly
while operating in complex contexts.
• Continuous learning for strengthened risk management capacities.
• Key stakeholders are involved in all stages of the risk management process.
• Absence of approaching risk management purely as a compliance issue.
• Open communication on all risk management issues and lessons learned and a culture
of “working out loud.”
• Effective risk escalation when needed.
• Adequate budget allocations for risk management at all levels.
• UNDP personnel are enabled to ‘stay and deliver’ at an acceptable level of security
risk.

10
Appendix 1. Terms and Definitions

Business process. A business process is the set of activities supporting an organizational


structure in achieving its objectives.

Consequence. Is the effect that may result from a risk being materialized. There might be
several consequences of a risk, including cascading effects. Often, the total impact of a risk is
broader than the sum of all its consequences.

Event. The occurrence or change of a particular set of circumstances. An event can be one or
more occurrences, can have several causes, and can consist of something not happening.

Impact. The totality of all effects of an event affecting objectives.

Likelihood. The chance of something happening.

Risk. The effect of uncertainty on organizational objectives, which could be either positive
and / or negative (ISO 31000:2018). Risk is described as a ‘future event’, with its causes and
its potential consequences. UNDP ERM is concerned with:
 Institutional risk. Existing and emerging uncertainties that could facilitate or hinder
the efficiency and effectiveness of core operations within the organization.
 Programmatic risk. Existing and emerging uncertainties that could facilitate or hinder
the realization of programme or project objectives.
 Contextual risk. Existing and emerging uncertainties that could facilitate or hinder
progress towards development priorities of a given society. ERM considers contextual
risk when these external uncertainties also present institutional or programmatic
risks. Note that some contextual risks may fall under established risk management
practice and definitions that need to be considered (e.g. for climate and disaster risk).

Risk appetite. The amount and type of risks that projects, programmes/units, and UNDP as a
whole is willing to take in order to meet its strategic objectives at each level respectively.

Risk assessment. The overall process of risk identification, risk analysis and risk evaluation.

Risk categories. A risk classification system in relation to what organization does to help to
systematically identify and track the risks across its main areas of performance.

Risk escalation: Transfer of risk ownership to the next in line in the organizational hierarchy.

Risk level. Significance of a risk, expressed as the combination of impact and likelihood.

11
Risk management. Coordinated activities to direct and control an organization with regard to
risk at all levels. Risk management is concerned with exploring new opportunities and
avoiding negative consequences within the realization of UNDP Strategy.

Risk manager. A designated person responsible for facilitating and coordinating the
management of risk.

Risk owner. The individual who is accountable for ensuring a risk is managed appropriately.

Risk profile. A description of any set of risks. The set of risks can contain those that relate to
the whole organization, part of the organization, a programme or project, or as otherwise
defined.

Risk Register. A risk management tool that serves as a record of all risks across the
organization, including at the project level, programme/unit level, and corporate level. For
each risk identified, it includes the following information: risk ID, risk description (cause,
event, consequences), likelihood, impact, significance level, risk category, risk owner, risk
treatment action, risk escalation, and risk status.

Risk treatment. A measure to modify risk exposure to provide reasonable assurance towards
the achievement of objectives. This includes risk treatment, which is response to negative
events, and opportunity management, which is response to positive events.

Treatment owner. The individual who is responsible for executing the risk treatment.

12
Appendix 2: ERM Risk Categories
[Link] and 2. Financial [Link] [Link] 5. Political [Link] 7. Strategic 8. Safety and Security
Environmental
1.1. Human rights 2.1. Cost recovery 3.1. Alignment with 4.1. Governance 5.1. Government 6.1. Changes in the 7.1. Theory of change 8.1 Armed Conflict
1.2. Gender 2.2. Value for money national priorities 4.2. Monitoring commitment regulatory framework 7.2. Alignment with UNDP 8.2 Terrorism
1.3. Biodiversity and use 2.3. Corruption and 3.2. Responsiveness to 4.3. Independence and 5.2. Political will within the country of Strategic priorities 8.3 Crime
of natural resources fraud lessons learned and quality of evaluation 5.3. Political instability operation 7.3. Capacities of the 8.4 Civil Unrest
1.4. Climate change and 2.4. Fluctuation in evaluations 4.4. Knowledge 5.4. Change/ 6.2. Changes in the partners 8.5 Natural Hazards
disaster credit rate, 3.3. Leadership & management turnover in international 7.4. Roles and 8.6 Manmade Hazards
1.5. Community health market, currency management 4.5. Grievances government regulatory framework responsibilities among
and safety 2.5. Delivery 3.4. Flexibility and 4.6. Due diligence of affecting the whole partners
7.5. Code of conduct and
1.6. Labour opportunity private sector organization
ethics
conditions/standards management partners 6.3. Deviation from UNDP
7.6. Public opinion and
1.7. Cultural heritage 3.5. Synergy potential 4.7. Human Resources internal rules and
media
1.8. Rights of Indigenous (linking with other 4.8. Budget availability regulations 7.7. Synergy with UN /
Peoples initiatives as and cash flow Delivery as One
1.9. Displacement and relevant) 4.9. Internal control
resettlement 3.6. Reporting and 4.10. Procurement
1.10. Pollution and communication 4.11. Innovating, piloting,
resource efficiency 3.7. Partnership experimenting,
1.11. Stakeholder 3.8. Capacity
engagement development of
1.12. Sexual exploitation national partners
and abuse 3.9. Engagement of
national partners in
decision-making
3.10. Transition and exit
strategy

NOTE: ERM Risk categories that relate to the Quality Standards for Programming will be mapped accordingly and reflected in Risk Register/QA system.

13
Appendix 3: ERM Criteria Model – Determining Likelihood and Impact

Determining Likelihood (at Project, Programme/Unit, Corporate levels):

Likelihood Not likely Low likelihood Moderately likely Highly likely Expected

1 2 3 4 5
Every 5 years or Every 1-3 years Once or twice a Several times a
Every 3-5 years
Description less and/or year year
and/or
(“The risk is and/or chance of and/or and/or
low chance (20% -
expected to very low chance materializing high chance of chance of
40%) of
materialize….”) (<20%) of between 40% - materializing (60% materializing
materializing
materializing 60% - 80%) above 80%

Determining Impact:

Project Level –

Impact Negligible Minor Intermediate Extensive Extreme

1 2 3 4 5
20-30% of the
applicable and
30-50% of the
planned results
applicable and More than 5O% of
5-20 % of the affected positively
planned the applicable and
Negligible/no applicable and or negatively.
results/outcome planned
impact on project planned results Potential adverse
affected positively results/outcome
results, positive or affected, positively impacts on people
or negatively. affected positively
Description negative. or negatively. and/or
Potential adverse or negatively.
(“If the risk Negligible or no Potential adverse environment of
impacts on people Adverse impacts
materializes,…”) potential adverse impacts on people low magnitude,
and/or on people and/or
impacts on people and/or limited in scale
environment of environment of
and/or environment very and duration, can
medium to large high magnitude,
environment. limited and easily be avoided,
magnitude, spatial spatial extent
managed. managed or
extent and and/or duration.
mitigated with
duration.
accepted
measures.

14
Programme/Unit and Corporate Levels –

The following analyses of potential consequences for the organization are conducted for each
risk. Overall risk IMPACT is then determined based on the highest level of impact.

Negligible Minor Intermediate Extensive Extreme

Impact 1 2 3 4 5

Estimated range in USD, 3 numbers:


 Maximum (highest level of potential deviation, +/-))
 Likely (best guess)
Financial
 Minimum (lowest level of potential deviation, +/-) )
(absolute and
relative) which, based on best guess figure, corresponds to:
<5 % deviation 5-20 % deviation 20-30% deviation 30-50% deviation >50% deviation
from applicable from applicable from applicable from applicable from applicable
budget budget budget budget budget
5-20 % of the 20-30% of the 30-50% of the More than 5O% of
Negligible/no
applicable and applicable and applicable and the applicable and
impact on
Development planned planned planned planned
results/outcome,
results results/outcome results/outcome results/outcome results/outcome
positive or
affected, positively affected, positively affected, positively affected, positively
negative
or negatively or negatively or negatively or negatively
Delay or Delay or Delay or Delay or
acceleration of acceleration of acceleration of acceleration of Permanent shift in
Operations applicable applicable applicable applicable applicable
operations by 1-2 operations 2-7 operations 1-4 operations for one operations
days days weeks month or longer
Description of consequence

Negligible Moderate Significant Major deviation


Deviation from
deviation from deviation from deviation from from applicable
Compliance applicable rules
applicable rules applicable rules applicable rules rules and
and regulations
and regulations and regulations and regulations regulations

Fatal (individual or
Moderately small numbers),
Slightly Injurious Catastrophically
Injurious or Severely Injurious
Effect on UNDP Fatal Effect (mass
No Effect on UNDP Psychologically or Severely
Personnel casualties)
Personnel, Traumatic Effect Psychologically
and/or and/or
Safety & and/or and/or Traumatic Effect
Security injuries to general loss of life to
No effect on UNDP major injuries to and/or
population directly general population
Operations and general population loss of life to
or indirectly directly or
programmes directly or general population
caused by UNDP indirectly caused
indirectly caused directly or
actions by UNDP actions
by UNDP actions indirectly caused
by UNDP actions
Negative or
Negative or
positive
positive
reports/articles in
reports/articles in
Negative or several national,
several national,
Isolated negative positive regional
Several negative or regional
or positive reports/articles in and/or
positive comments national, regional and/or
Reputation comments from international
from external international
external and/or media for a period
stakeholders media for a period
stakeholders international of a month or
of a week or more,
media more, and/or
and/or criticism
strong criticism
from key
from key
stakeholders
stakeholders

15
16

Common questions

Powered by AI

The 'Three Lines of Defence' model in UNDP's risk governance comprises: (1) First Line of Defence - operational management, which manages risk directly by implementing control measures; (2) Second Line of Defence - technical experts (e.g., in security, procurement, and financial areas), provide oversight and guidance on significant risks; (3) Third Line of Defence - independent assurance and audit functions, performed by the UNDP's Office of Audit and Investigations (OAI) and external bodies like the Board of Auditors, offering an objective evaluation of risk management processes .

Risk escalation in UNDP's ERM framework involves transferring the ownership of a risk to a higher level in the organization's hierarchy when it surpasses predefined thresholds of impact or likelihood. It is significant as it ensures that significant risks are addressed by those with appropriate authority to manage them effectively, facilitating a prompt and strategic response to emerging challenges .

Open communication fosters a risk management culture by facilitating transparency in risk-related discussions, encouraging sharing of lessons learned, and promoting a 'working out loud' environment. This approach aids in collective learning and adaptability, enhancing the organization’s capability to manage risks by leveraging shared knowledge and experience, ultimately promoting a proactive stance towards risk .

A mature risk management culture supports ERM by fostering risk-informed decision-making at all levels, encouraging responsible risk-taking and innovation, and recognizing failures as learning opportunities. It involves stakeholders in all risk management stages, ensuring that risk management is not merely seen as compliance but as an integral part of organizational strategy, which enhances adaptive management and course correction capabilities .

In UNDP's ERM framework, 'risk appetite' is defined as the amount and type of risks the organization is willing to take to achieve its strategic objectives. It is crucial because it guides decision-making by setting boundaries for acceptable risk levels, enabling the organization to explore opportunities while safeguarding objectives against adverse events .

UNDP's approach to 'risk treatment' involves modifying risk exposure to enhance objective attainment, addressing both adverse and positive events. For adverse risks, treatment options include mitigation strategies to reduce impact or likelihood, while for positive events, opportunity management is practiced to leverage benefits, ensuring that risks are balanced with potential gains .

Technical experts in the second line of defence enhance risk management effectiveness by providing specialized insights and oversight on substantial and high-level risks. Their involvement ensures that complex risks, particularly in crisis or high-risk contexts, are adequately managed through expertise in respective fields like security and financial operations, facilitating responsiveness and innovation in risk mitigation .

The vertical and horizontal integration strategy allows UNDP to systematically manage programmatic and contextual risks by ensuring these risks are considered both at the operational and strategic levels. Programmatic risks, which affect project objectives, and contextual risks, which impact broader development priorities, are mitigated through cohesive frameworks that incorporate insights from different sectors and operational layers, ensuring aligned responses and sustained impact .

UNDP’s ERM categorizes risks into areas such as Social and Environmental, Financial, Operational, Organizational, Political, Regulatory, Strategic, and Safety and Security. These categories inform the risk management processes by enabling systematic identification and management of risks within these domains, ensuring that all potential threats are evaluated and treated proportionally to their potential impact and likelihood .

UNDP's ERM integrates risk management by employing a horizontal and vertical approach. Horizontally, it considers all types of risks—institutional, programmatic, and contextual—ensuring that all are managed consistently across the organization. Vertically, it integrates risk management from the project level up to the corporate level by establishing a cohesive framework that facilitates adaptive and informed decision-making, allocates resources effectively, and enhances program effectiveness .

Approved November 2018 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
UNDP Enterprise Risk Management (ERM) 
Policy 
 
Effective Date –
Approved November 2018 
 
 
What is New 
 
The revisions to the ERM policy focus on enhancing the following: 
 Importance of
Approved November 2018 
 
Table of Contents 
1. 
Policy Scope and Objectives ................................................
1 
 
1. Policy Scope and Objectives 
 
Navigating through the complexity of multiple uncertainties is at the core of UNDP’s q
(https://popp.undp.org/SitePages/POPPSubject.aspx?SBJID=214&Menu=BusinessUnit&Beta=0) (https://popp.undp.org/SitePages/POPPS
3 
 
2.  ERM Methodology 
 
The ERM methodology consists of six key 
elements in line with the ISO 31000:2018: 
communication
4 
 
2.3 Risk Assessment 
Risk assessment is the iterative process of risk identification, analysis, and evaluation. The 
obj
5 
 
HIGH level risks require escalation and thorough 
risk analysis. Extra risk control mechanisms need 
to be put in place,
6 
 
 
Risk Ownership and Escalation 
All risks are assigned a Risk Owner, the individual who is ultimately accountable for e
7 
 
and project management decisions, audits, and organizational performance. While risk 
monitoring is customized to the sp

You might also like