Effective Facilitation Techniques

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This document outlines an upcoming training and facilitation workshop hosted by Heifer International that will cover adult learning principles and styles as well as best practices for facili…

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  • Introduction
  • Housekeeping & Expected Etiquette
  • Adult Learning Principles
  • Learning Styles

TRAINING & FACILITATION WORKSHOP

Heifer International Headquarters


Little Rock, Arkansas
6 JUNE, 2019
Housekeeping & expected etiquette

• Session Length
• Breaks
• Cell phones off or on vibrate
• Refrain from using other electronic
devices unless directed to do so
Adult Learning Principles

Cognitive
Affective
Behavioral
Learning
Domains
Adult Learning Principles

Cognitive:
Refers to knowledge or a body of
subject matter
Adult Learning Principles

Lectures Brainstorms Discussions


Adult Learning Principles

Affective:
Refers to attitudes and beliefs
Adult Learning Principles

Values Consensus-
Nominal group
clarification seeking
process
exercises activities
Adult Learning Principles

Behavioral:
Refers to practical application
Adult Learning Principles

Role plays Simulations Teach backs


Adult Learning Principles

Visual
Auditory
Kinesthetic
Learning
Styles
Adult Learning Principles

Visual:
Learn by looking, seeing, viewing and watching
Adult Learning Principles

Videos/Sli
Flip Charts Demonstrations
des
Adult Learning Principles

Auditory:
Learn by listening, hearing, speaking
Adult Learning Principles

Informal Groups Stories and


conversations discussions examples

Lectures Brainstorms
Adult Learning Principles

Kinesthetic:
Learn by experiencing, moving, doing
Adult Learning Principles

Role plays Simulations Activities

Practice Writing/Note
demonstrations Taking
RETAIN:

10% Hear
RETAIN:

30%-40% See & Hear


RETAIN:

90% See, Hear, & Do


What’s your learning style?
Facilitation vs. Training vs. Presentation
FOCUS:
On process

FACILITATION DELIVERABLE:
Group
Insights/Decision
• What do you expect? s

APPROACH:
Asks/Guides
20% Telling
80% Listening

FACILITATION TRAIN IN G PRESENTATION

22
FOCUS:
On both
content &

TRAINING Process

DELIVERABLE:
• What do you expect? Skill
Development

APPROACH:
50% Telling
Teaches/Involve
s50% Listening

FACILITATION TRAINING PRESENTATION

23
FOCUS:
On content

PRESENTATION DELIVERABLE:
Information/Ins
piration
• What do you expect? APPROACH:
Present/Tells

80% Telling
20% Listening

FACILITATION TRAINING PRESENTATION

24
IMPORTANCE?
Brea
k Time
Facilitation Guides
1. one message
per slide
2. images + bullets >
sentences
3. use size to your
advantage
4. contrast is
important
Types of Contrast

Size Shape Shade Color Proximity


Types of Contrast: Size

•Bullet 1
• Bullet 2
• Bullet 3
Types of Contrast: Size

• Bullet 1
•Bullet 2
• Bullet 3
Types of Contrast: Size

• Bullet 1
• Bullet 2
•Bullet 3
Types of Contrast: Shade

• Bullet 1
Types of Contrast: Shade

• Bullet 1
• Bullet 2
Types of Contrast: Shade

• Bullet 1
• Bullet 2
• Bullet 3
Types of Contrast: Shade

• Bullet 1
• Bullet 2
• Bullet 3
• Bullet 4
5. dark
backgrounds
5. dark
backgrounds
5. dark
backgrounds
6. maximum of 6
objects
7. just a visual aid
Presentation Building Practice

1. one message per slide 5. dark backgrounds


2. image + bullets > 6. maximum of 6 objects
sentences 7. just a visual aid
3. use size to your
advantage
4. contrast is important
Facilitation Games

Why are they important?


Brea
k Time
Facilitation Tools
Mind Mapping
Brainstorming
Card Sort
CLIENT: HEIFER DIRECTION: TWO
INTERNATIONAL

Common questions

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Adult learning principles are tailored for different domains: cognitive learning involves delivering lectures and facilitating discussions to build knowledge. In the affective domain, identifying values and engaging in consensus-seeking activities help shape attitudes and beliefs. Behavioral learning employs role plays and simulations for practical skill application, promoting 'learning by doing' which reinforces principles and aligns with adult learners' needs for applicability .

Creating 'one message per slide' in presentation design is crucial for maintaining clarity and focus, which significantly enhances audience comprehension. This practice avoids overwhelming the audience with multiple concepts at once and prevents cognitive overload. By simplifying the message, it allows the audience to process and retain information more effectively, leading to better engagement and understanding .

Contrast can be effectively used in visual aids by playing with size, shape, shade, color, and proximity. For example, using different shades or colors to highlight key points, adjusting the size of text or images to draw attention, varying shapes to distinguish items, and maintaining proximity to group related items, can help enhance the clarity and impact of a presentation .

Learning retention varies significantly among learning styles: auditory learners retain 10% of what they hear, while visual learners retain 30%-40% of what they see and hear. Kinesthetic learners experience the highest retention rate at 90% when they see, hear, and do, indicating that active participation and practice greatly enhance learning outcomes .

Limiting visual presentations to a maximum of six objects helps manage cognitive load by reducing the amount of information the audience needs to process at once. This is important because excessive visual information can overwhelm the audience's working memory, hindering effective learning and retention by diverting focus and cognitive resources away from the primary message .

Effective facilitation strategies include focusing on a single message per slide, using images and bullet points over sentences, utilizing size and contrast to highlight key points, maintaining dark backgrounds for visual clarity, limiting the number of objects to six for simplicity, and ensuring visuals aid understanding rather than distract .

Facilitation prioritizes guiding discussion and process over content delivery, engaging participants predominantly through listening (80%) and creating group insights. It relies on high interaction levels to achieve consensus and involvement. Training, however, balances content delivery with process, using an equal mix of telling (50%) and active engagement. It involves participants in skill development processes through interactive learning activities and direct teaching .

In the affective learning domain, 'values clarification' plays a critical role by helping learners examine and understand their own beliefs and attitudes. It is implemented through exercises like the nominal group process and consensus-seeking activities, which encourage reflection and dialogue, allowing participants to critically assess and articulate their values within a learning context .

Facilitation focuses on the process and delivers group insights/decisions, involving 20% telling and 80% listening. Training focuses on both content and process, aiming for skill development, with a 50% split between telling and listening. Presentations focus on content alone and aim to deliver information or inspiration, involving 80% telling and 20% listening .

The kinesthetic learning style emphasizes learning through experiencing, moving, and doing, which leads to a 90% retention rate when learners engage with the material actively. In contrast, auditory learners focus on listening and hearing, retaining only 10% of what is heard, while visual learners combine seeing with hearing, achieving a 30%-40% retention rate by viewing multimedia such as videos and slides .

TRAINING & FACILITATION WORKSHOP
6 JUNE, 2019
Heifer International Headquarters
Little Rock, Arkansas
Housekeeping & expected etiquette
• Session Length
• Breaks
• Cell phones off or on vibrate
• Refrain from using other electr
Adult Learning Principles
Cognitive
Affective
Behavioral
Learning
Domains
Adult Learning Principles
Cognitive:
Refers to knowledge or a body of 
subject matter
Adult Learning Principles
Lectures
Brainstorms
Discussions
Adult Learning Principles
Affective:
Refers to attitudes and beliefs
Adult Learning Principles
Values 
clarification 
exercises
Nominal group 
process
Consensus-
seeking 
activities
Adult Learning Principles
Behavioral:
Refers to practical application
Adult Learning Principles
Role plays
Simulations
Teach backs
Adult Learning Principles
Visual
Auditory
Kinesthetic
Learning
Styles

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