Human Resource Management:
1. Which of the following activities constitute HRM?
i] Human Resource Planning
ii] Recruitment and Selection
iii] Job Design
iv] Campus Design
a. Both a and b
b. Both a and d
c. All a, b, and c
d. All the above
Answer
Answer: c. All a, b, and c
2. Referring the career development cycle, which stage begins when
a new employee joins an organization and finds a big gap to exist
between what the organization is and what the ideal organization
should actually be?
a. Exploratory stage
b. Idealistic stage
c. Establishment stage
d. Stage of disharmony
Answer
Answer: a. Exploratory stage
3. Match the Following
1] Career-need assessment i] Business groups
2] Profit centers ii] Officiating Assignment
3] Individual tested in an alien environment iii] Facility for self-development
4] Reimbursement of membership fees for joining a professional Body iv] Foreign Assignment
v] Responsibility of HRD Managers
vi] Assessment center
a. 1-v, 2-i, 3-iv, 4-iii
b. 1-iii, 2-iv, 3-vi, 4-v
c. 1-iii, 2-i, 3-iv, 4-vi
d. None of the above
Answer
Answer: a. 1-v, 2-i, 3-iv, 4-iii
4. Which of the following phases involves generating confidence in
the employee to open up and frankly share their perceptions, feeling
etc.?
a. Exploration
b. Action Planning
c. Appraisal Discussion
d. Rapport building
Answer
Answer: d. Rapport building
5. Which of the following expands the number of related tasks in the
job?
a. Job Specification
b. Job Description
c. Job Enlargement
d. Job Analysis
Answer
Answer: c. Job Enlargement
6. What is Quarter moon lighting?
a. Difficulty in time keeping
b. Part time job during off hours
c. Flexi time in one quarter of year
d. Flexi timing
Answer
Answer: b. Part time job during off hours
7. What is an organized group of employees who come together to
strengthen their bargaining position called as?
a. Job description
b. Welfare committee
c. Outside union
d. Trade union
Answer
Answer: d. Trade union
8. Which of the following is covered under the development function
of HRM?
i] Employee Training
ii] Career Development
iii] Organization Development
iv] Policy Development
a. Only i and ii
b. Only ii and ii
c. Only iii and iv
d. All i, ii and iii
Answer
Answer: d. All i, ii and iii
9. Performance appraisal helps in identifying the __________.
a. Training needs
b. Promotion policy
c. On the job training
d. Development requirements
Answer
Answer: a. Training needs
10. Sensitivity training in _________ is a method of changing
behavior through group processes.
a. Committees
b. Group of line managers
c. Organizations
d. Encounter groups
Answer
Answer: d. Encounter groups
11. Which of the following are contained in the sections of Job
Description?
i] Job Identification
ii] Description of duties
iii] Data recording
iv] Requirement in terms of skills, responsibilities etc
a. Only i
b. Both i and ii
c. i, ii and iii
d. i, ii and iv
Answer
Answer: d. i, ii and iv
12. TQM believes that quality reduces cost through reduced wastage,
greater productivity and __________ .
a. Reduced income
b. Increased turnover
c. Conformance to standards
d. Clear responsibility accounting
Answer
Answer: b. Increased turnover
13. Why is training and development important in organizations?
i] It improves quality
ii] It increases productivity
iii] It helps in facing the tough competition
iv] It helps the company fulfil financial needs
a. Only i and ii
b. Only ii and iii
c. All i, ii and iii
d. All i, ii and iv
Answer
Answer: a. Only i and ii
14. What do the following characteristics in an individual indicate?
i] Ability to take considerable responsibility
ii] Ability to influence and control others
iii] Problem solving skills
a. Search for security
b. Managerial competence
c. Dysfunctional competence
d. Technical-functional competence
Answer
Answer: b. Managerial competence
15. _______ is a methodology to evaluate various elements of HRD.
a. HRD Audit
b. HRD Systems
c. HRD Structures
d. HR Planning
Answer
Answer: a. HRD Audit
16. Lay off is temporary dismissal of surplus staff for a maximum of
________ days due to shortage of coal, power etc.
a. 60
b. 30
c. 45
d. 25
Answer
Answer: c. 45
17. For which kind of jobs is On-the-job training useful?
i] Jobs which are difficult to simulate
ii] Jobs which can be learned quickly by watching and doing
a. Only i
b. Only ii
c. Both i and ii
d. None of the above
Answer
Answer: c. Both i and ii
18. If jobs with same or similar responsibilities are not placed on the
same grade & salary scale. What is needed to be done?
a. Job evaluation
b. Job description
c. Job analysis
d. Job specification
Answer
Answer: a. Job evaluation
19. The organization prefers people who look for _________ with the
company.
a. A long - term association
b. Selection
c. Promotion
d. Training
Answer
Answer: a. A long - term association
20. 360 - Degree Appraisal helps in getting a broad assessment of an
individual from various sources. Which of the following factors need
to be watched here?
i] Individual learning
ii] Organizational learning
iii] Improved Individual behavior
iv] Improved Action planning
a. Both i and ii
b. Both i and iii
c. All i, ii and iii
d. All the above
Answer
Answer: c. All i, ii and iii
21. Match the following
1] TQM i] Dr. W. Edwards Deming
2] Focus on quality ii] Principle managerial function
3] Quality iii] Important tool to control the quality of a product
4] Quality Circles iv] Problem solving
v] Element of TQM
vi] Totality of features & characteristics
a. 1-vi, 2-iii, 3-v, 4-i
b. 1-i, 2-iii, 3-v, 4-vi
c. 1-i, 2-v, 3-vi, 4-iv
d. None of the above
Answer
Answer: c. 1-i, 2-v, 3-vi, 4-iv
22. Training and Development managers are also called as
_________.
a. Trainer
b. Internal Change agent
c. Coach
d. External change agent
Answer
Answer: a. Trainer
23. What kind of system is "360 Degree Appraisal"?
i] Multi - Rater appraisal
ii] Culture building
iii] Feedback
iv] Team building
a. Only i
b. Both i and iii
c. Both i and iv
d. Both iii and iv
Answer
Answer: b. Both i and iii